Axis CLC

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. Our projects team based in Westminster are looking to recruit a Senior Quantity Surveyor. This is a key role within the commercial team, responsible for ensuring cost control, value for money and robust commercial governance across the contract. The role suits a Quantity Surveyor who is comfortable working in a structured, framework-driven environment and who values consistency, accuracy and collaboration. What You'll Be Doing Managing the commercial and financial performance of planned project refurbishment works Preparing and reviewing valuations, cost reports and forecasts Managing subcontractor accounts, applications and final accounts Controlling variations, ensuring accurate pricing and commercial justification Supporting the preparation of budgets, cashflow forecasts and cost value reconciliations Working closely with operational teams to ensure alignment between delivery and commercial outcomes Ensuring compliance with contract terms, schedule of rates and client requirements Identifying and managing commercial risks and opportunities Supporting audits, reporting and internal governance processes This role requires strong commercial judgement, attention to detail and the ability to build effective working relationships across operational and client teams. About You Proven experience as a Quantity Surveyor or Senior Quantity Surveyor within construction, refurbishment or social housing Experience working on planned works or framework-based contracts Strong commercial awareness and cost control capability Confidence managing subcontractor accounts and valuations Good working knowledge of contractual and commercial processes Strong communication and stakeholder management skills IT literacy, including Excel and commercial systems Desirable: Relevant construction or commercial qualification (HNC/HND/Degree) Experience working on local authority or housing framework contracts What We Offer Salary up to £70,000 per annum, plus benefits: Car allowance Bonus scheme (eligible after 1 years' service) Pension scheme and life assurance 25 days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers)1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. The Role We're looking for an experienced Site Supervisor to lead a team of trade operatives, ensuring all HSE procedures are followed, while leading by example and setting clear standards for the team. You'll be responsible for day-to-day supervision, performance management, and service quality, ensuring works are completed safely, efficiently, and to AxisCLC's high standards. This is a hands-on leadership role, ideal for someone with strong trade knowledge, excellent organisational skills, and the ability to motivate and guide a mobile workforce delivering first-time fixes and great resident experiences. Responsibilities Lead and supervise a team of operatives and subcontractors delivering responsive repairs and maintenance. Ensure jobs are completed on time, to specification, and within budget. Manage productivity, performance, and quality through regular monitoring and site visits. Review completed works, coding accuracy, and justification for variations. Liaise with planners, administrators, and client teams to maintain smooth workflow and accurate reporting. Ensure all works comply with Health & Safety, quality, and regulatory standards. Deliver toolbox talks, risk assessments, and site inspections, promoting a culture of safety and continuous improvement. Support with resource planning and coordination of out-of-hours service where required. Build strong working relationships with residents, clients and colleagues, maintaining professionalism at all times. Mentor apprentices and develop team capability in line with Axis standards. About You Proven experience as a Site / Repairs Supervisor or Senior Operative in social housing or property maintenance. Excellent technical knowledge across multiple trades. Understanding of Health & Safety, RAMS, and compliance processes. Experience managing teams and monitoring performance metrics. Strong communication and organisational skills. IT proficiency (Microsoft Office, mobile work management systems). CSCS card and supervisory safety training (SSSTS / SMSTS and/or IOSH Managing Safely preferred). Full UK driving licence Benefits Salary between £44,000 and £47,000 depending upon experience Company van and fuel card for work purposes 25 days' annual leave + bank holidays Up to £2,000 colleague referral fee An opportunity for OOH work Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. The Role We're looking for an experienced Site Supervisor to join our Planned Works team, based from our Leeds office with travel to sites across the Yorkshire region delivering kitchens and bathrooms programmes across occupied properties. This role will focus on the day-to-day management of subcontractor delivery, ensuring works are completed safely, to programme, and to the required quality standards. You'll play a key role in coordinating site activity, managing subcontractors, and working closely with Resident Liaison Officers, clients, and internal teams to ensure a smooth and positive experience for residents. Responsibilities Manage the delivery of planned kitchens and bathrooms works across multiple properties. Oversee subcontractor performance, ensuring quality, productivity, and programme compliance. Ensure all works are delivered safely and in line with health & safety requirements. Coordinate site activity and sequencing to minimise disruption to residents. Monitor quality standards and carry out inspections to ensure works meet specification. Work closely with Resident Liaison Officers, clients, and internal teams to support smooth delivery. Manage site logistics, materials, access arrangements, and maintain accurate site records. About You As a Site Supervisor, you will have: Proven experience managing planned maintenance or refurbishment works, ideally kitchens and bathrooms. Strong experience managing subcontractor-led delivery in occupied properties. Good working knowledge of health & safety regulations and site compliance. Experience working within social housing or occupied environments. Strong organisational skills with the ability to manage multiple plots and workstreams. Confident communication skills and the ability to work collaboratively with residents, subcontractors, clients and internal teams. A proactive, solutions-focused approach to site management. Full UK driving licence (essential). What We Offer Salary up to £39,000 depending upon experience Company vehicle + fuel card (business use) Pension scheme and life assurance 25 days' holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC . We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. The Role We're looking for an experienced Site Supervisor to lead a team of trade operatives, ensuring all HSE procedures are followed, while leading by example and setting clear standards for the team. You'll be responsible for day-to-day supervision, performance management, and service quality, ensuring works are completed safely, efficiently, and to AxisCLC's high standards. This is a hands-on leadership role, ideal for someone with strong trade knowledge, excellent organisational skills, and the ability to motivate and guide a mobile workforce delivering first-time fixes and great resident experiences. Responsibilities Lead and supervise a team of operatives and subcontractors delivering responsive repairs and maintenance. Ensure jobs are completed on time, to specification, and within budget. Manage productivity, performance, and quality through regular monitoring and site visits. Review completed works, coding accuracy, and justification for variations. Liaise with planners, administrators, and client teams to maintain smooth workflow and accurate reporting. Ensure all works comply with Health & Safety, quality, and regulatory standards. Deliver toolbox talks, risk assessments, and site inspections, promoting a culture of safety and continuous improvement. Support with resource planning and coordination of out-of-hours service where required. Build strong working relationships with residents, clients and colleagues, maintaining professionalism at all times. Mentor apprentices and develop team capability in line with Axis standards. About You Proven experience as a Site / Repairs Supervisor or Senior Operative in social housing or property maintenance. Excellent technical knowledge across multiple trades. Understanding of Health & Safety, RAMS, and compliance processes. Experience managing teams and monitoring performance metrics. Strong communication and organisational skills. IT proficiency (Microsoft Office, mobile work management systems). CSCS card and supervisory safety training (SSSTS / SMSTS and/or IOSH Managing Safely preferred). Full UK driving licence Benefits Salary between £44,000 and £47,000 depending upon experience Company van and fuel card for work purposes 25 days' annual leave + bank holidays Up to £2,000 colleague referral fee An opportunity for OOH work Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. We are recruiting an experienced and versatile Multi Trade Operative to support our long-term partnership with Amey, delivering responsive repairs and maintenance to Ministry of Defence (MOD) properties across Newcastle and Alnwick. In this role, you will carry out a range of maintenance and repair works to ensure properties remain safe, compliant and well maintained. You will also be required to participate in the on-call rota. Using modern digital systems and mobile technology, you'll be equipped with everything you need to deliver a high-quality, customer-focused service while working efficiently across a varied portfolio of MOD properties. What You'll Deliver Carry out plumbing repairs and minor installations. Complete carpentry repairs and basic joinery works. Undertake plastering repairs and patch plastering as required. Undertake a broad range of general property maintenance tasks. Diagnose faults and complete repairs efficiently and to a high standard. Work independently and collaboratively as part of the wider team. Ensure all work complies with health and safety, quality and customer service standards. Use PDA/mobile technology to manage and update work orders accurately. Deliver responsive repair works to occupied and void properties. Participate in the out-of-hours on-call rota as required. About You Experience in a multi-trade maintenance role with strong joinery, basic plumbing and plastering skills. Ability to identify faults and deliver effective repair solutions. Good problem-solving skills with strong attention to detail. Experience working in occupied and void properties. Confident using PDA/mobile technology. NVQ or City & Guilds Level 2 qualification (or equivalent) is desirable. Additional trade qualifications are advantageous. Full UK driving licence. Able to obtain or already hold DBS and SC clearance. Right to work in the UK. This role involves practical, hands-on work and requires a good level of mobility and manual dexterity. You may at times be required to work at height, in confined spaces or on uneven ground, and to use a range of hand and power tools safely and effectively. What We Offer Up to £35,963.20 depending on experience. Company van and fuel card (business use). Pension scheme and life assurance. 23 days' annual leave plus bank holidays. Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support. 24/7 GP referral and wellbeing support service. One paid volunteer day each year. £2,000 refer-a-friend bonus after the referee passes probation. Opportunities for development and progression across Axis CLC. Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across the UK. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. This role supports our long-term partnerships delivering responsive and planned maintenance works across residential properties in Oldbury and surrounding areas . We work to ensure homes are safe, functional and maintained to a high standard, using modern systems to support efficient service delivery. The Role We're looking for a skilled and reliable Multi-Trade Operative with strong experience in carpentry and plumbing to join our team. You'll play a key role in delivering high-quality repairs and maintenance across occupied and void properties. This is a hands-on role requiring strong technical ability across multiple trades, attention to detail, and a commitment to delivering excellent workmanship for residents and clients. Responsibilities Carry out a wide range of multi-trade repairs with a strong focus on carpentry and plumbing Undertake 1st and 2nd fix carpentry works including doors, frames, skirting, architraves and basic structural repairs Carry out plumbing repairs such as fixing leaks, replacing taps, toilets, traps and minor pipework Diagnose faults and complete effective, long-lasting repairs in occupied and void properties Ensure all works are completed to a high standard with a clean and professional finish Use mobile technology to record job progress, materials used and completed works Work closely with supervisors, planners and support teams to ensure efficient delivery Communicate clearly and professionally with residents, ensuring minimal disruption Maintain compliance with Health & Safety regulations and company procedures Ensure company vehicles, tools and equipment are maintained and used safely Work across occupied homes and void properties, with flexibility to support business needs About You You're a skilled multi-trade professional with strong carpentry and plumbing experience. You take pride in delivering high-quality workmanship, are confident working independently, and always maintain a professional and respectful approach in residents' homes. Requirements Proven experience as a Multi-Trade Operative within social housing or domestic maintenance Strong carpentry skills (1st and 2nd fix essential) Strong basic plumbing skills including repairs and replacements Ability to work independently and deliver high-quality finishes Full UK driving licence Own tools relevant to carpentry and plumbing Good communication and customer service skills Understanding of Health & Safety practices and PPE requirements Willingness to cover Oldbury and surrounding contract areas as required Benefits Salary up to £34,000 per year (depending on experience) Company van and fuel card for work purposes 23 days' annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you're a skilled Multi-Trade Operative with strong carpentry and plumbing experience who takes pride in delivering high-quality repairs in residents' homes, we'd love to hear from you.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. The Role We're looking for an experienced Contract Manager to lead Planned, Voids and M&E programmes of work for a large social housing client based in Hull. Ensuring contract performance, safety, quality and profitability targets are met. You'll manage operatives and subcontractors, ensuring that works are completed on time, to specification, and to the Companies high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment. Responsibilities Lead the operational delivery of multiple programmes of works including voids, planned works and M&E. Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets. Build and maintain strong relationships with clients, residents and internal stakeholders. Oversee contract performance, financial results, compliance, and customer satisfaction. Monitor progress, quality and specification compliance through site inspections and performance reviews. Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents. Ensure all works comply with Health & Safety legislation, RAMS and company procedures. Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement. Oversee contract variations, valuations and documentation, ensuring accurate financial reporting. Support commercial teams with forecasting, profitability reviews and business planning. Lead, mentor and develop your teams to achieve excellence in service delivery. Promote sustainability, compliance and equal opportunity across all operations. About You You're a results-focused leader with strong contract or operations management experience, and the ability to balance commercial performance with excellent service delivery. You have a solid technical understanding of Planned, Voids and M&E and the confidence to build trusted relationships with clients, residents and your teams. Proven experience as a Contracts Manager/Project Manager within social housing or property maintenance. Formal qualification and/or trade background within the construction industry. Proven ability to manage budgets, performance KPIs and multi-disciplinary teams. Knowledge of building safety, Health & Safety and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable). Excellent leadership, organisation and communication skills. IT literate with experience using management systems and reporting tools. Full UK driving licence and willingness to travel to sites. Clean DBS. What We Offer Salary up to £55,000 depending on experience, plus performance-related bonus Car allowance Pension, medical scheme options and life assurance 25 days' holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Why Axis CLC? Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. The Voids Supervisor plays a key role in delivering high-quality, compliant, and commercially robust voids service delivery. To provide on-site supervision of works carried out, ensuring operatives comply with health and safety and business processes in line with current legislation. The post holder drives performance across diaries, productivity, quality, Schedule of Rates (SOR) usage, and subcontractor governance. What You Will Deliver Carry out detailed desktop quality checks on completed work orders, ensuring accuracy of Schedule of Rates (SOR) codes, photographic evidence, completion standards and compliance. Conduct QAI post-inspections and monitor works requiring follow-on action to ensure standards are met. Review the client asbestos register, validate asbestos survey requests and removals, and progress asbestos-related works. Conduct performance reviews with operatives/subcontractors. Ensure that all subcontractors and operatives carrying out works have been fully inducted. Ensure that all operatives/subcontractors are fully compliant and all training records are current. Day-to day supervision of the contract performance, liaising with all stakeholders. Managing the supply chain to ensure the works are carried out within the correct timeframe, meeting quality and safety standards. Support the overall operational delivery and liaising with the Contracts Manager (CM), where required. Promote company values of professionalism, safety, and resident care, ensuring all works align with quality and customer expectations. Support effective communication and workflow between teams and client representatives. About you Previous experience supervising operatives on a maintenance and or voids contract Strong trade background and understanding of repairs and refurbishment processes. Good working knowledge of Schedule of Rates (SOR). CSCS card and a full UK driving licence. SSSTS or SMSTS IT literate with the ability to complete reports, inspections and digital records. Clear communication skills, with the ability to manage performance and build positive working relationships. Strong problem-solving ability, attention to detail, and the confidence to prioritise under pressure. What We Offer Salary up to £38,480 Company Van + fuel card (business use) Pension scheme and life assurance 25 days' holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC iPad or Laptop and Uniform Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. Role Overview This is a dedicated fire door surveyor role supporting a long-term contract with Bradford Teaching Hospitals. As a fire door surveyor, you will carry out detailed fire door surveys across six hospital sites as part of a rolling compliance programme. No installation work is required the focus is purely on inspection, assessment, and reporting to ensure the estate remains compliant with fire safety regulations. About You As an experienced fire door surveyor, you will possess a blend of strong technical knowledge , regulatory understanding, and practical inspection skills with the ability to assess fire doors against UK standards, identify defects, and produce compliant documentation. Key Responsibilities Conduct thorough surveys of existing fire doors, assessing condition, compliance, and performance. Record non-compliances, wear, damage, and any issues affecting certification or functionality. Produce accurate, structured survey reports for the estates and compliance teams. Work through a planned, ongoing inspection schedule across all BTH sites. Liaise with hospital estates staff, contract managers, and other stakeholders. Ensure all surveys align with current fire safety legislation and industry standards. Desirable Experience Site supervision background - Advantageous but not essential; helpful for coordinating access and working on large estates. Experience working in hospitals, public buildings, or other live operational environments. Strong understanding of fire safety compliance frameworks and certification requirements. What We Offer Salary up to £38,480 depending upon experience Company Van + fuel card (business use) Pension scheme and life assurance 23 days' holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC iPad or Laptop and Uniform Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. We're looking for an experienced Repairs Supervisor to lead a team of trade operatives. You'll be responsible for day-to-day supervision, performance management, and service quality, ensuring works are completed safely, efficiently, and to Axis's high standards. This is a hands-on leadership role, ideal for someone with strong trade knowledge, excellent organisational skills, and the ability to motivate and guide a mobile workforce delivering first-time fixes and great resident experiences. Responsibilities Lead and supervise a team of operatives and subcontractors delivering responsive repairs and maintenance. Ensure jobs are completed on time, to specification, and within budget. Manage productivity, performance, and quality through regular monitoring and site visits. Review completed works, coding accuracy, and justification for variations. Liaise with planners, administrators, and client teams to maintain smooth workflow and accurate reporting. Ensure all works comply with Health & Safety, quality, and regulatory standards. Deliver toolbox talks, risk assessments, and site inspections, promoting a culture of safety and continuous improvement. Support with resource planning and coordination of out-of-hours service where required. Build strong working relationships with residents, clients and colleagues, maintaining professionalism at all times. Mentor apprentices and develop team capability in line with Axis standards. About You Proven experience as a Repairs Supervisor or Senior Operative in social housing or property maintenance. Working knowledge of SOR (Schedule of Rates) codes, with experience interpreting and applying coding structures for maintenance, repairs, and project-related works. Excellent technical knowledge across multiple trades. Understanding of Health & Safety, RAMS, and compliance processes. Experience managing teams and monitoring performance metrics. Strong communication and organisational skills. IT proficiency (Microsoft Office, mobile work management systems). CSCS card and supervisory safety training (SSSTS / SMSTS and/or IOSH Managing Safely preferred). Full UK driving licence What We Offer Salary up to £45,000 depending upon experience Company van and fuel card for work purposes 25 days' annual leave + bank holidays Up to £2,000 colleague referral fee An opportunity for OOH work Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. This is a planned works role focused primarily on boiler replacements and heating upgrades rather than responsive maintenance or breakdown work. Engineers will work as part of a structured delivery team, ensuring installations are completed safely, efficiently and to a consistently high standard while providing an excellent experience for residents. The role will suit engineers who take pride in quality workmanship, work well within planned programmes and value getting the job right first time. Key Roles and Responsibilities As a Gas Engineer, your responsibilities will include: Carrying out planned gas boiler replacements within occupied domestic properties Installing full heating systems and associated pipework where required Commissioning heating appliances and completing all relevant certification Carrying out system flushing, testing and balancing to ensure optimum performance Diagnosing and resolving installation issues while maintaining programme delivery Ensuring all work complies with Gas Safe regulations, Building Regulations and current industry standards Maintaining excellent standards of health, safety and housekeeping Communicating professionally with residents to minimise disruption during works Working closely with Site Supervisors, Resident Liaison Officers and Contract Management to ensure a smooth customer journey Completing all job documentation accurately using digital reporting systems Supporting high levels of customer satisfaction through quality workmanship and professional conduct Person Specification: Current ACS Gas Safe qualifications including CCN1 and CENWAT (or equivalent domestic qualifications) Gas Safe Registered Proven experience installing domestic gas boilers and heating systems Experience working within social housing or occupied residential properties is desirable Strong understanding of current gas safety legislation and Building Regulations High standards of workmanship with a right first time approach Excellent customer service and communication skills Ability to work independently while contributing to a wider delivery team Competence using digital job management systems Full UK Driving Licence Desirable qualifications include: Unvented Hot Water (G3) Heat Pump experience or willingness to undertake renewable technology training An enhanced Disclosure and Barring Service check will be required. What we can offer: Salary of up to £42,000 per annum Company Van + fuel card (business use) Pension scheme and life assurance 23 days' holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role We are seeking an experienced and versatile Multi Trade Operative to join our expanding team. You will carry out a kitchen installs, general repairs and maintenance works within tenanted homes, applying your skills across multiple trades to deliver safe, high-quality results. The ideal candidate will be confident working independently or as part of a team, with strong customer service skills and the ability to diagnose and resolve issues efficiently. Responsibilities Install kitchens including boxings, skirtings, architraves, plaster boarding, studwork and internal doors. Carry out patch plastering Complete minor building tasks including brick / blockwork Undertake plumbing repairs and minor installations Support with a broad range of general property maintenance duties Work effectively both independently and within a team Ensure all work meets safety, quality and customer service standards About You Strong carpentry capabilities with the ability to complete multi trade tasks Ability to diagnose faults and deliver effective repairs Good problem-solving skills and strong attention to detail Experience working in tenanted properties Additional trade qualifications NVQ or City & Guilds Level 2 minimum Clean, valid UK driving licence DBS check (or willingness to undertake) Eligible to work in the UK (proof required) Professional, customer-focused presentation Based within a commutable distance of Devon & Cornwall area What We Offer Salary of up to £35,510.28 per annum plus benefits including: Company vehicle and fuel card (business use) Pension and life assurance 23 days' holiday + bank holidays Perkbox (free coffees, cinema tickets, discounts & more) 1 paid volunteer day each year £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider supporting clients across the healthcare, defence, leisure, heritage, commercial and education sectors. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we deliver responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment services through a UK-wide operational network and long-established regional presence. The Role We're looking for an experienced Contracts Manager to support our Operations Team and lead on building refurbishment contracts ensuring performance, safety, quality and profitability targets are met. You'll manage directly employed operatives and subcontractors, ensuring that works are completed on time, to specification, and to the Companies high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment. Responsibilities Lead the operational delivery of planned, building refurbishment contracts. Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets. Build and maintain strong relationships with clients, residents and internal stakeholders. Oversee contract performance, financial results, compliance, and customer satisfaction. Monitor progress, quality and specification compliance through site inspections and performance reviews. Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents. Ensure all works comply with Health & Safety legislation, RAMS and company procedures. Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement. Oversee contract variations, valuations and documentation, ensuring accurate financial reporting. Support commercial teams with forecasting, profitability reviews and business planning. Lead, mentor and develop your teams to achieve excellence in service delivery. Promote sustainability, compliance and equal opportunity across all operations. About You You're a results-focused leader with strong contract or operations management experience, and the ability to balance commercial performance with excellent service delivery. You have a solid technical understanding of planned, building refurbishment works and the confidence to build trusted relationships with clients, building users and your teams. Proven experience as a Contracts Manager/Project Manager within building refurbishment, social housing and property maintenance. Formal qualification and/or trade background within the construction industry. Strong understanding of decorating, repairs, maintenance and operational management principles, including compliance and quality inspections. Proven ability to manage budgets, performance KPIs and multi-disciplinary teams. Ability to liaise with clients and professional services, such as structural engineers, building control and architects. Knowledge of building safety, Health & Safety and compliance standards (SMSTS / CSCS essential). First Aid at Work and Temporary Works Co-Ordinator desirable. Excellent leadership, organisation and communication skills. IT literate with experience using management systems and reporting tools, including Microsoft Project. Full UK driving licence and willingness to travel to sites. Clean DBS. What We Offer Salary up to £60,000 depending on experience Performance-related bonus Car allowance Pension, medical scheme options and life assurance 25 days' holiday + bank holidays Perkbox benefits worth up to £350 per year, including discounts, perks and wellbeing support 24/7 GP referral and wellbeing support service 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Why Axis CLC? Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. The Role To support our continued growth we are looking for a Site Manager to join our team working from our Walsall Division. This role will be covering sites across Oswestry, site base will be Walsall. Responsibilities Ensure the smooth operation of a designated site Ensure compliance with relevant Health & Safety Law and CDM Regulations Assist in the selection and formation of site personnel teams (including sub-contractors) as determined by the requirements of the designated site Supervise site personnel, work activities and resources to meet the requirements of the designated site Manage the site to ensure it complies with Legal and Statutory requirements Ensure control measures within risk and COSHH assessments are implemented and followed Manage the site to ensure each phase is handed over on the agreed date Maintain the trust and support of site personnel Oversee the site to ensure the client/customer care requirements and preferences are met Deal with client / customer queries and or communications professionally and efficiently About you Essential: CSCS Card, SMSTS Extensive experience of refurbishment projects in a number of sectors (Essential) Excellent communication skills Problem-solving skills Strong decision-making ability Ability to prioritise a busy workload and meet project deadlines Excellent time management and leadership skills Broad understanding of the construction industry A team player Proactive What We Offer Up to £21.50 per hour 25 days' annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards Perkbox - access to free coffees, cinema tickets, discounts and well-being offers 1 paid volunteer day each year Ongoing training, support and opportunities for progression, we promote from within Location: Based at Walsall however the nature of this role requires you to work at various locations across the country. Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You'll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Concept, part of Axis CLC, is one of the UK s leading property service specialists, delivering expert property maintenance, refurbishment and compliance services across complex and highly regulated environments. Established in 2003 and backed by the wider strength of Axis CLC, operating from 23 UK offices with more than 2,500 employees and over 110 years of combined experience. Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions across a wide range of essential property services. We are recruiting for an Estimator to join our Southwest team, supporting, new build, refurbishment and building fabric projects across a range of public sector and commercial environments. The Role As an Estimator, you will be responsible for managing, new build, refurbishment and building fabric tenders valued between £50k to £10m, from initial enquiry through to final submission and handover to the delivery team. Our work is predominantly refurbishment, and internal building fabric works across multiple sectors, and we typically run a number of projects at any one time. This role would suit someone who is organised, commercially aware, and confident managing several live tenders simultaneously. The Estimator will play a key role in ensuring tenders are priced accurately, risks are identified, and competitive submissions are prepared for client review. Responsibilities As an Estimator, your responsibilities will include: Reviewing tender documentation and assessing project scope Ensuring all relevant information is available to price projects accurately Attending site visits and pre-tender meetings with clients Carrying out detailed take-offs for refurbishment and fabric works Producing Bills of Quantities (BQs) Liaising with suppliers and subcontractors to obtain competitive quotations Analysing subcontractor returns to ensure compliance and best value Identifying and capturing risks within the pricing Clearly setting out clarifications and exclusions Preparing comprehensive cost plans and presenting them to management for sign-off Managing and tracking multiple refurbishment tenders simultaneously Working closely with colleagues, clients, contractors, suppliers and the design team throughout the tender process Supporting the smooth handover of secured projects to the operations team About You To succeed as an Estimator, you will demonstrate: Proven experience working as an Estimator within, new build, refurbishment or building fabric works Ability to read and interpret drawings, specifications and schedules Strong knowledge of measurement and take-off processes Experience managing multiple live tenders simultaneously Excellent communication skills both written and verbal Proficiency in estimating software and Microsoft Excel Knowledge of Microsoft Project (desirable) What We Offer £55,000 - £75,000 Depending upon experience 25 days annual leave + Bank Holidays Pension scheme enrolment Onsite parking Private medical care Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of Kitchens and Bathroom replacement works on behalf of Freebridge Community Housing, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens and bathrooms, or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment, decarbonisation and building safety services that keep homes and public buildings operating at their best. The Role As part of our continued integration and operational development following the merger of Axis Europe and CLC Group, we are strengthening our Continuous Improvement capability across the business. We are looking for a Business Improvement Lead - Continuous Improvement to help drive operational excellence across our national service delivery model. Reporting to the Business Improvement Director, this national role will drive Continuous Improvement initiatives across property maintenance, compliance, decarbonisation, refurbishment and responsive repairs. You will play a key role in embedding a CI culture within a newly integrated organisation, streamlining processes, reducing waste and building a robust framework for sustainable performance improvement. Travel to Axis CLC offices and operational sites will be required. Responsibilities Lead the design, implementation and governance of a Continuous Improvement roadmap Facilitate improvement workshops including Lean, Kaizen, VSM and Root Cause Analysis Identify and eliminate operational waste, process bottlenecks and inefficiencies Develop and maintain CI toolkits, standards and best-practice documentation Optimise workflows across repairs, maintenance, compliance and refurbishment functions Harmonise processes across legacy Axis Europe and CLC operations Define and embed standardised SOPs, service models and governance structures Partner with BI, Finance and Operations to deliver data-driven performance insight Monitor KPIs to diagnose operational issues and evaluate improvement impact Lead structured change activity to ensure adoption and sustainability Coach and develop managers to build internal CI capability Support integration, transformation and Target Operating Model initiatives About You To be successful in this role, you will require: Essential: Proven experience in Continuous Improvement, Operational Excellence or Transformation roles Strong working knowledge of Lean, Six Sigma, Kaizen or equivalent methodologies Experience improving field-based service operations (maintenance, housing, FM or similar) Strong analytical capability with the ability to translate data into actionable insight Excellent stakeholder engagement and facilitation skills Desirable: Lean Six Sigma Green or Black Belt Experience supporting post-merger integration or TOM design Exposure to regulated or compliance-led environments What We Offer Salary £60,000 - £70,000, plus package with performance-related bonus Pension scheme and life assurance 25 days holiday plus bank holidays Perkbox (discounts, perks and wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national organisation delivering essential services across housing, education, healthcare, defence and commercial property. You will play a direct role in shaping our next-generation operating model and embedding a long-term Continuous Improvement culture across a growing, evolving organisation. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the recruitment process, please let us know.

Concept Building Services, part of Axis CLC, is a specialist maintenance, compliance and refurbishment provider operating across complex and highly regulated environments. Established in 2003, Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions from minor repairs through to full-scale building works. The Role We are looking for an experienced Contracts Manager to cover the Midlands and North West England overseeing commercial refurbishment projects, with a hybrid working model and regular travel to sites and client meetings. The role sits within a main contracting environment and requires strong commercial, operational, and health & safety leadership. All aspects of fabric works, especially commercial refurbishment Surveying of works and production of quotations with projects from £500 to £50,000 Leading or assisting in the pricing and submission of tenders Assisting and completing PQQ and SQ submissions Production of project H&S information including CPPs and RAMS in liaison with H&S Management team Producing and managing project programmes and timelines Management of directly employed staff and sub-contractors Management of on-site H&S including undertaking of site audits/inspections in line with company standard procedures Attending project meetings and production of various reports and project documentation required Contributing to work planning, and briefing project teams, contractors and suppliers Managing and carrying out of commercial valuations on projects and agreement of project accounts Work closely with other internal departments (commercial. H&S) and external (client, design team) to ensure the contracts are delivered on time and within financial budgets. About you Ideally minimum of 5yrs proven track record of managing numerous small works contract Ideally degree qualified in construction management and/or commercial background and experience/knowledge in quantity surveying would be useful. Main contracting background The ability to manage multiple projects concurrently Strong maths and IT skills Commercially astute Good problem-solving skills An awareness of the Modern Slavery act (2015) Excellent communication, presentation and negotiation skills What We Offer Salary up to £50,000 depending upon experience Car Allowance 25 Days Annual Leave + 8 Bank Holidays Private Medical Insurance (After Probation) Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of planned refurbishment works on behalf of Norwich City Council, working across occupied residential properties. We re looking for an experienced Contracts Manager to join the core management team responsible for the successful delivery of this programme. The Role This role offers continuity of workload, long-term client engagement and the opportunity to lead multiple workstreams within a structured, framework-driven environment. What You ll Be Doing Managing the delivery of multiple planned refurbishment workstreams, with individual project values up to £3m Ensuring works are delivered safely, on programme, within budget and to agreed quality standards Leading, supporting and developing site management, supervisory and resident liaison teams Maintaining strong working relationships with Norwich City Council representatives and internal stakeholders Attending progress meetings and undertaking site visits as required Overseeing monthly valuations, variations, cost reporting and commercial performance Supporting the preparation of estimates, tenders and forward programmes Ensuring full compliance with health & safety, statutory and contractual requirements Ensuring accurate contract documentation, reporting and governance processes are maintained About You Previous experience in a similar role Extensive experience working as a Contracts Manager/Project Manager on a variety of projects ranging in value up to £3m Experience in contract administration, planning, estimating, tender processes, health & safety and staff management Ability to build good working relationships and work to tight deadlines Proficient in Microsoft packages Experience of delivering planned works within occupied environments City and Guilds in a construction trade A DBS check will be required for this role. What We Offer Salary up to £50,000, plus performance related bonus Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide. CLC is delivering a long-term programme of Kitchens and Bathroom replacement works on behalf of Freebridge Community Housing, working across occupied residential properties. We re looking for an experienced Resident Liaison Officer (RLO) to support residents and site teams throughout the programme. This role is critical in ensuring clear communication, managing expectations and supporting residents, particularly those who may be vulnerable, throughout the works. What You ll Be Doing Acting as the primary point of contact for residents during planned refurbishment works Arranging and attending resident consultation meetings, pre-start visits and ongoing drop-ins Providing clear, timely and empathetic updates on works, programmes and access requirements Supporting vulnerable residents, including those living with dementia, ensuring their needs are understood and accommodated Managing and resolving resident concerns and complaints professionally and sensitively Liaising closely with site managers, operatives and client representatives to minimise disruption Maintaining accurate records of resident interactions, feedback and actions Supporting smooth delivery of works by ensuring resident communication aligns with site activity This role requires strong interpersonal skills, empathy and the ability to manage challenging situations calmly and professionally. About You You ll bring: Previous experience as a Resident Liaison Officer within social housing or construction Experience supporting planned works, particularly kitchens and bathrooms, or refurbishment programmes A strong, empathetic approach when working with residents, including vulnerable individuals Awareness of dementia-related challenges and experience supporting residents with additional needs Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, solution-focused mindset A full UK driving licence (essential) What We Offer Salary up to £25,000 - £27,500 per annum Car allowance Bonus scheme (eligible after 1 years service) Pension scheme and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.