GEDU

Department: IT Location: East London/West London (On-Site) Type of Contract: Permanent / Part Time (20 Hours) - Weekends and Evenings Only Salary: £13,200 - £14,750 Our Vision: Changing Lives through Education What We Do: Our IT Team supports the campus by managing systems, troubleshooting issues, protecting data and enhancing our digital tools, ensuring that our students and staff experience smooth and secure operations across the institution. The Role: Do you consider yourself a skilled and proactive IT Technician? If so, you've landed at the right place! In this role, you will ensure that our students and staff can work and learn without interruption, by maintaining troubleshooting. You will be the first point of support for a wide range of technology needs. This is not just a technical role, it is an opportunity to empower education and make a tangible impact on the daily success of our students. To provide high quality, face to face IT services to students and staff based on one of the GBS campuses. This role is not eligible for visa sponsorship! What the Role Involves: To provide high quality, face to face IT services to students and staff based on one of the GBS campuses. Providing technical support in moving and setting up of Audio Visual and IT equipment as required. Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary. Troubleshoot, diagnose problems, implement corrective action procedures within prescribed guidelines and/or escalate to other technical resources as appropriate. Ensure the maintaining of records/logs of loan equipment, repairs and fixes and maintenance schedules. Follow best practice guidelines in ensuring security and privacy of networks and computer systems. About You: Good knowledge of internet security and data privacy principles (CompTIA Network+/CompTIA Security+). Hands-on experience with installation of operating systems and software, computer networks, network administration and network installation. Experience of providing IT Support in person and remotely (by phone, on-line chat) Knowledge of service management systems and ITIL best practice. Knowledge of technical management, information analysis and of computer hardware/software systems. Knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring. Knowledge with implementing, configuring, and testing solutions What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

ROLE PURPOSE: To support the development of the MLA College's business, its people, processes, technologies, and data to ensure revenue targets are reached, service quality is maintained, and continually improved and operational efficiency maximised. ROLE and RESPONSIBILITIES: Identifying and creating partnership with new potential student recruitment agencies and other educational or training providers. Actively involved in assisting the team for achieving the student recruitment target for each intake. Developing and sustaining solid relationships with company stakeholders, recruiting partners and customers. Analysing customer feedback data to determine whether customers are satisfied with company products and services. Supporting the programme management team members to maximise the enrolment. Attending business meetings and providing training to new recruiting partners regularly. Recruiting, training, and guiding business development staff. Providing insight into product development and competitive positioning. Analysing financial data and developing effective strategies to reduce business costs and increase company profits. Assisting the team for achieving the student recruitment target for each intake. In charge of a partnership which must meet the recruitment targets across all UK locations Supporting the team members to maximise the enrolment. Conducting market research to identify new business opportunities. Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities. Meeting with potential partners to present company offerings and negotiate business deals. Essential Skills and Experience Bachelor's degree in Business Management or Administration, Finance, Accounting, Marketing, or related field. Proven experience working as a Business Development Manager or similar role. Proficiency in all Microsoft Office applications. The ability to travel as needed The ability to work in a fast-paced environment. Excellent analytical, problem-solving and management skills. Exceptional negotiation and decision-making skills. Effective communication skills. Strong business acumen. Detail-oriented. Flexibility OTHER INFORMATION The Business Development Manager will also be expected to demonstrate their commitment: to the organisation's values and regulations, including equal opportunities policy. The Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of organisation's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

JOB TITLE: Jira Developer (Jira Service Management - JSM) REPORTS TO TITLE: Product Manager BUSINESS FUNCTION/ SUB-FUNCTION: MD Office / IT Systems LOCATION: Manchester or Leeds ROLE PURPOSE: The Jira Developer is responsible for managing, configuring, and maintaining GBS's Jira Service Management (JSM) platform. This role ensures the system supports business and IT service processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. ROLE and RESPONSIBILITIES: Configuration & Customisation: Design, configure, and maintain Jira Service Management workflows, fields, forms, and automation rules. Develop and maintain business rules, scripts, and APIs to support process automation and integration. Integrate Jira Service Management with other enterprise tools and systems through APIs. Ensure platform stability, security, and compliance with organizational policies. Operations & Process Management: Collaborate with stakeholders to gather requirements and translate them into technical solutions. Administer user accounts, roles, and permissions within JSM. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within the ITSM platform. Manage change control processes, ensuring updates are documented, tested, and deployed with minimal disruption. Ensure that changes are documented, tested, and implemented with minimal disruption. Maintain accurate IT asset data and track hardware and software lifecycle using Jira's asset management capabilities. Reporting & Continuous Improvement: Analyse data to identify trends and recommend process or system improvements. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide user support, guidance, and training on Jira Service Management features Promote collaboration and knowledge sharing within the GBS support service. ESSENTIAL SKILLS and EXPERIENCE: Bachelor's degree in Information Technology, Computer Science, or relevant experience in related field. Demonstrable experience administering or developing within JSM or other ITSM tools (e.g. ServiceNow, BMC Remedy, FreshWork) or similar. Strong understanding of ITIL processes and ITSM best practices. Strong technical skills around API's and related automation. Knowledge of AI Tools, Framework, governance, and ITSM best practices and industry standards. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Excellent communication skills and the ability to explain technical concepts to non-technical users. Effective stakeholder and solution management. DESIRABLE SKILLS and EXPERIENCE: ITIL Foundation Certification, Atlassian Certified Professional, Jira Certified Developer. WHAT WE OFFER: Salary dependent on experience 25 days annual leave, plus 8 public holiday 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "I joined GBS in 2025 at a pivotal time in its journey towards excellence. Working to create the best learning environment for our students is a very exciting and rewarding exercise. Everyone in the organisation works together to make a huge difference to those who have not had access to higher education before.". -(Professor Peter Flew, Vice Provost).

Department: Student Support Location: Manchester (On-site) Type of Contract: Permanent / Full-Time Salary: £32,000 Our Vision: Changing lives through education. The Role: Faculty Administration Officers (FAO) are required to ensure faculty and student administration is consistently completed on time with clerical records accurately maintained. You will efficiently process student information and data, prepare documentation for meetings and carry out other general administrative functions for the faculty. You will be required to work 40 hours per week. We provide day, evening and weekend classes. Therefore, your shifts can fall across these periods. Please note: This role is not eligible for sponsorship! What the Role Involves: Use GBS systems and processes to complete student administration effectively to increase student outcomes within the faculty. Complete timely and accurate general faculty administration with indirect resolution to student queries or issues. For example, contribute during faculty student monitoring meetings, offering information and insight, actively follow up on cases and report back, so data is accurate. Successfully action student requests, distribute students timetables and academic calendars, and complete assignment extensions on Moodle to help students with workload management and life organisational skills Provide general administration support and advice for the faculty by effectively dealing with student enquiries and using a triage approach for complex enquiries. Collaborate in unison with Faculty colleagues, retention, welfare, and academic services to provide information and act on information provided to further support student engagement About you: • Experience in working in administration services • Experience of working in a widening participation environment, where English is not the primary language • Bachelor's degree • Effective administration, organisational and conflict management skills • Have excellent administration and communication skills (verbal and written). • Be committed to working as part of a team and be able to work under pressure and to deadlines • Ability to be flexible to work days, evenings and weekends as required. DESIRABLE: • Experience in working in administration in FE/HE • Experience in working in administration • Excellent ability to process administrative queries with a student focused service approach • Have a proactive outlook to work What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic/Bath Spa University partnership (BSU) Location: Manchester (On-Site) Salary: £51,000 Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Lecturer in Psychology programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. ROLE and RESPONSIBILITIES: Design, plan and deliver teaching sessions as required by the Faculty. Design assessments and assess student work, ensuring that all learning outcomes are met. Provide timely and constructive feedback to students. Provide academic support and guidance to students. Develop, update, and continuously improve course materials. Keep up to date with best practice in learning and teaching and ensure that your teaching reflects best practice and embeds technologies that enhance the learning experience. Contribute to the design, development, delivery, review and enhancement of programmes of study within the faculty and across GBS. Attend meetings as required by the role Develop productive working relationships with colleagues within and external to GBS. Participate in internal and external events, such as programme reviews, open days, outreach activities, and partner visits. Undertake a reflective programme of staff development which includes teaching observations, directed study, workshop participation and experiential learning. Support and engage in the creation, application and/or dissemination of new knowledge in your field of study and/or in higher education practice. Engage with the GBS performance management programme, meeting a range of clearly defined objectives for student attendance, continuation, completion, progression and satisfaction. Act as a Module Leader or undertake other administrative/management duties, commensurate with the level of the appointment, and as determined by the Dean or Deputy Dean. Take on other responsibilities as required to support the work of GBS, which may include acting in a more senior capacity as part of a programme of professional development. ESSENTIAL SKILLS and EXPERIENCE: An appropriate postgraduate qualification in Psychology and/ or a demonstrable track record in research or other scholarly activity of relevance to Psychology Excellent communication skills. Experience of supporting learners both face-to-face and remotely. Demonstrable professional conduct in all interactions with staff and students. Experience of teaching in UK higher education. A passion for education as a transformative activity. Experience of, and a passion for, working in widening access environments. Excellent IT skills and competence with the Microsoft Office suite, including PowerPoint and Excel Experience of supervising student work and providing support and feedback. DESIRABLE SKILLS and EXPERIENCE: A Doctoral level qualification in Psychology and/ or a demonstrable track record in research or other scholarly activity of relevance to Psychology and/or demonstrable success at an equivalent level professionally. Industry experience in the field of Psychology. Teaching qualification: PGCHE, MA in HE Practice or FHEA etc What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. This job description is not designed to cover or contain a co mprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

Department: Customer Services Location: Greenford (On-Site) Type of Contract: Permanent / Full Time Salary: £27,500 - £28,000 Our Vision: Changing Lives through Education What We Do: The Customer Services (Telephony) Officer is to provide a highly professional efficient customer service by answering and managing Inbound calls promptly and efficiently. Enduring the resolution of customers (student) enquiries. The role holder is required to identifying the caller's requirements, and where possible, being able to resolve the caller's enquiry at the first point of contact. In more complex scenarios to be able to progress the enquiry using our internal ticketing and wider internal colleague collaboration. The Customer Services (Telephony) Officer is required to manage calls professionally and provide accurate meaning information to our customers, a while projecting the Company's image in a courteous and helpful manner. Please Note: This role is not eligible for visa sponsorship! What the role involves: Handling inbound and outbound queries from multiple channels, including telephone and email, across all UK offices. To operate on a "First Time Fix" ethos, resolving the students' enquiries at first point of contact, and for more complex enquiries, manage these effectively through our SysAid student service portal. Providing a high quality student service offering, conducting all activities within operational SLA'S. Supporting and working in collaboration with the wider Customer Services team, with tasks and carry out ad-hoc requests and projects that are in line with your skill and capability. Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff. Work flexibility as part of the wider Customer Services team and be available for occasional evening and weekend work, as required. About You: Effective communicator, demonstrating empathy and clarity in both phone and written interactions, ensuring all voices are heard and respected. Exceptional interpersonal skills, including active listening and strong oral and written communication, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds. Experience in customer-facing environments, with a commitment to delivering inclusive, first-class service to all individuals. Proven ability to work collaboratively and positively with others, demonstrating strong problem-solving skills and the ability to analyse, follow up, and resolve issues in a timely manner. Ability to quickly and accurately process information, even under time constraints, while maintaining high standards of accuracy. Strong organisational skills, adept at managing tasks, priorities, and time effectively to meet diverse needs. Proficient in all Microsoft Office applications, ensuring efficient use of technology in everyday tasks. Ability to thrive in a fast-paced environment, adapting to changing priorities and demands. Experience with telephony and ticketing systems, ensuring seamless and responsive customer service. Proactive in taking initiative and ownership, driving tasks to completion with a focus on positive outcomes. Skilled at working towards set Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), consistently delivering results that align with organizational goals. What we Offer: • 25 days annual leave, plus 8 public holidays • 1-day extra leave per year of service, up to a maximum of 5 days • Workplace pension scheme with NEST • Tuition reimbursement for career development courses • Cycle to Work scheme. • Access to GBS "Life" - discounts platform, wellbeing centre and much more • Reward and recognition programme • £500 award employee referral scheme • Discretionary annual performance bonus • Specsavers eye care vouchers • Access to a TOTUM discount card and eligibility for a Costco membership GBS is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. We take an inclusive approach to recruiting students, with an aim to widening access to higher education among groups currently under-represented in the sector. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve. If you're looking to make a real difference with your next career move, why not join us.

Are you a proactive HR professional who enjoys building relationships, providing trusted advice, and making a meaningful impact? This is an exciting opportunity to join a dynamic HR team in a hands-on generalist role supporting the full employee lifecycle. Reporting to the GEDU HR Manager, you will provide HR advice and guidance across four UK legal entities and multiple sites, while partnering with senior managers across a diverse portfolio of brands, including one with an international presence in nine countries. You will also work closely with GBS UK on UK-wide people matters and initiatives. Department: Human Resources Location: London (On-Site) Please note: There is a requirement to be in the office 5 days per week. About the Role: Direct managers and employees to appropriate guidance channels and act as a point of escalation for key HR matters or issues that arise The ability to process detailed information effectively and consistently, including (but not limited to), salaried and casual employees, ensuring all payroll deadlines are met Work closely with the Talent Acquisition team to direct and support onboarding of new candidates Responsible for delivering HR support on employee lifecycle processes relating to probation, contract changes, DBS, sickness, extended family leave, holidays, resignations and retirement by liaising with managers, producing correspondence and updating HR systems to all staff across the relevant employee cohort whilst working as part of team to deliver an overall seamless service Deliver quality weekly/monthly reporting as directed by the line manager Ensure all HR policies and practices are followed and implemented Ensuring personnel filing is maintained and archived in accordance with the retention schedules Manage routine housekeeping data checks to support the integrity of the data and system applications Ensure the delivery of core HR services by adhering to best practice on all HR practices with a focus on continuous improvement Undertake project work as delegated to by the line manager Maintain confidentiality in relation to people matters and information management complying with GDPR Develop and maintain strong relationships with all staff to achieve high levels of trust, respect, and professionalism About you: Bachelor's degree in Human Resources or equivalent HR administration and people skills Works comfortably under pressure and meets tight deadlines Strong decision-making and problem-solving skills Knowledge of HR functions and best practices Excellent written and verbal communication skills Proficient with Microsoft Office Suite and related HR software Strong organisational skills with the ability to navigate conflict management Desirable - CIPD (Level 5), or equivalent educational achievement plus experience. What we Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Reward and recognition programme Discretionary annual performance bonus

Position Overview: Reporting to the Head-PMO, the Program Manager- Finance will lead the planning and execution of finance related projects across GEDU entities. She/he will coordinate with internal and external stakeholders across various functions and with vendors to ensure timely and within scope delivery of projects, working closely with the UNIT 4 consultants, and implementation and support Teams in Noida. JOB DESCRIPTION Key Responsibilities : Lead end-to-end project management, including planning, execution, and post-implementation support, ensuring timely delivery within scope and budget. Led Enterprise-scale Finance Transformation programs across multiple entities. ($5M+ budgets), Managed global rollouts across multiple countries/entities Drive implementations across core finance domains: General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets, Cash & Bank Management, Treasury, Taxation, Intercompany Accounting, Costing, Budgeting & Forecasting, Financial Consolidation, Revenue Recognition, Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R) Strong experience in one or more ERP platforms: SAP S/4HANA, Oracle Fusion Cloud ERP, Microsoft Dynamics 365 Finance, NetSuite, Workday Financial Management Deep knowledge of: Financial close, Consolidation, Statutory reporting, Internal controls, Compliance, Multi-entity / multi-currency operations Collaborate with stakeholders to gather requirements and translate them into system configurations and workflows and work with IT, any 3rd party vendors and business stakeholders to define project objectives, scope, and deliverables. Develop and maintain detailed project documentation including plans, risk logs, and status reports. Monitor project progress, identify risks, and implement mitigation strategies. Prepare and present project status reports to senior leadership. Ensure alignment with financial regulations / compliance standards and internal controls. Manage project scope, timelines, budgets, and resources effectively. Facilitate data migration, system integration, and user acceptance testing (UAT). Provide training and change management support to end-users. Qualifications: Bachelor's degree in Finance, Accounting, Business Administration, or related field. PMP or PRINCE2 certification preferred. Agile and Waterfall methodology experience. Proficiency in project management tools (e.g., MS Project, JIRA, Asana). Strong understanding of financial systems and processes. Excellent communication, leadership, and stakeholder management skills. Ability to work in a fast-paced, dynamic environment. Preferred Skills: Experience on working with UNIT 4 Finance modules. Experience with ERP implementations or upgrades. Knowledge of financial reporting, budgeting, and compliance frameworks.

ROLE PURPOSE To manage the professional delivery of corporate and academic governance across GEDU by providing high-quality governance and board services to the Board of Directors, Executive Boards, Academic Boards, and Standing Committees. The role is responsible for ensuring effective board administration, governance assurance, committee management, and corporate secretariat support while contributing to the continuous enhancement of governance frameworks, board effectiveness, and regulatory compliance. Working closely with the Head of Governance, the role will support strategic business planning, embed governance best practices, and ensure governance arrangements remain aligned with national and international higher education regulations, policies, and evolving governance standards. ROLE & RESPONSIBILITIES Lead the planning, coordination, and delivery of the annual governance and committee calendar, ensuring effective scheduling of Board, Executive Board, Academic Board, and Committee meetings. Deliver comprehensive board administration and corporate secretariat services, including preparation of agendas, board papers, minutes, action trackers, resolutions, and governance documentation. Ensure governance reporting deadlines and statutory requirements are met in accordance with Board and Committee Terms of Reference and delegated authorities. Provide expert governance advice and guidance to senior leadership, Board members, and committees on corporate governance, higher education governance, governance frameworks, regulatory obligations, and sector best practices. Support the continuous enhancement of governance frameworks, governance assurance processes, and Board effectiveness through regular reviews, governance evaluations, and implementation of best practices. Coordinate committee management activities, ensuring timely circulation of papers, accurate record keeping, action tracking, and effective follow-up of Board decisions. Promote and embed effective enterprise risk management practices by ensuring governance decisions appropriately consider strategic, operational, academic, and regulatory risks. Support strategic business planning activities by ensuring governance processes enable effective decision-making and organisational accountability. Work closely with the Head of Governance and senior leadership to maintain compliance with UK higher education regulations, corporate governance requirements, and internal governance policies. Foster strong collaboration between corporate governance and academic governance functions to ensure consistency and alignment across GEDU institutions. Lead or support governance improvement initiatives, policy development, governance reviews, and special projects as directed by the Head of Governance. Build effective relationships with senior executives, Board members, academic leaders, external regulators, and partner institutions to strengthen governance delivery. Prepare high-quality governance reports, briefing papers, presentations, and governance updates for the CEO, Executive Leadership Team, Board, and Committees. Line manage, coach, and develop the Governance Officer while promoting continuous improvement within the Governance function. LIAISON WITH GEDU STAFF Key relationships include the Head of Governance, Provost, International Provost, Executive Boards, Academic Boards, Board Chairs, Standing Committees, Group Chief Finance Officer, Chief Operating Officer, CEO, Deputy CEO, senior academic leaders, and partner organisations across the GEDU network. ESSENTIAL SKILLS & EXPERIENCE Extensive experience supporting Boards, Executive Committees, and senior leadership within corporate governance, higher education governance, or regulated environments. Strong understanding of higher education governance, including academic governance, corporate governance, committee structures, and regulatory compliance. Demonstrated experience in board administration, committee management, governance assurance, corporate secretariat, and Board services. Experience developing, implementing, and enhancing governance frameworks, governance policies, and Board effectiveness initiatives. Sound understanding of enterprise risk management principles and governance controls. Experience supporting strategic business planning and organisational decision-making through effective governance processes. Excellent report writing, minute taking, and presentation skills with exceptional attention to detail. Outstanding communication, stakeholder engagement, and interpersonal skills with the ability to influence senior leaders and Board members. Highly organised with the ability to manage multiple priorities and deliver to demanding governance deadlines. Ability to work effectively within a fast-paced, international higher education environment. Willingness to travel across the UK and European campuses as required.

Department: Academic/Bath Spa University partnership (BSU) Location: West London, Greenford (On-Site) Salary: £55,000 Type of Contract: Full-Time, Permanent (40 hours per week) Our Vision: Changing lives through education. The role: We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Lecturer in Psychology programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. ROLE and RESPONSIBILITIES: Design, plan and deliver teaching sessions as required by the Faculty. Design assessments and assess student work, ensuring that all learning outcomes are met. Provide timely and constructive feedback to students. Provide academic support and guidance to students. Develop, update, and continuously improve course materials. Keep up to date with best practice in learning and teaching and ensure that your teaching reflects best practice and embeds technologies that enhance the learning experience. Contribute to the design, development, delivery, review and enhancement of programmes of study within the faculty and across GBS. Attend meetings as required by the role Develop productive working relationships with colleagues within and external to GBS. Participate in internal and external events, such as programme reviews, open days, outreach activities, and partner visits. Undertake a reflective programme of staff development which includes teaching observations, directed study, workshop participation and experiential learning. Support and engage in the creation, application and/or dissemination of new knowledge in your field of study and/or in higher education practice. Engage with the GBS performance management programme, meeting a range of clearly defined objectives for student attendance, continuation, completion, progression and satisfaction. Act as a Module Leader or undertake other administrative/management duties, commensurate with the level of the appointment, and as determined by the Dean or Deputy Dean. Take on other responsibilities as required to support the work of GBS, which may include acting in a more senior capacity as part of a programme of professional development. ESSENTIAL SKILLS and EXPERIENCE: An appropriate postgraduate qualification in Psychology and/ or a demonstrable track record in research or other scholarly activity of relevance to Psychology Excellent communication skills. Experience of supporting learners both face-to-face and remotely. Demonstrable professional conduct in all interactions with staff and students. Experience of teaching in UK higher education. A passion for education as a transformative activity. Experience of, and a passion for, working in widening access environments. Excellent IT skills and competence with the Microsoft Office suite, including PowerPoint and Excel Experience of supervising student work and providing support and feedback. DESIRABLE SKILLS and EXPERIENCE: A Doctoral level qualification in Psychology and/ or a demonstrable track record in research or other scholarly activity of relevance to Psychology and/or demonstrable success at an equivalent level professionally. Industry experience in the field of Psychology. Teaching qualification: PGCHE, MA in HE Practice or FHEA etc What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. This job description is not designed to cover or contain a co mprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

Department : Facilities Location : East London - Bow Road Type of Contract : Permanent - Full Time Salary : £27,500 gross per annum This role does require flexibility to work weekends and evenings. Our Vision : Changing lives through education About the Role : Be the Face of Safety on Campus. We're looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role, it's about being a visible, trusted presence on campus and delivering outstanding customer service every day. As a Security Officer, you'll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You'll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You'll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments. Please note, we are unable to offer sponsorship for this position. Key Responsibilities: Campus Security and Surveillance Visitor and Delivery Management Security Checks and Access Control Incident Management and Reporting Customer Service and Assistance Compliance and Ad-hoc Tasks What We're Looking For: Hold a valid SIA Door Supervisor licence. Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities. Excellent communication skills. Skilled in performing building security checks and lock procedures. Excellent awareness and surveillance skills. Ability to understand and follow specific instructions and procedures. Experience in working in a similar role. Flexibility to work at any time of the campus operation hours (unless specified otherwise). Desirable Skills and Experience: Valid SIA CCTV license. Knowledge of security and safety systems. Knowledge of emergency and evacuation procedures. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Academic - as part of our partnership with Canterbury Christ Church University (CCCU) Location: Manchester (On-Site) Salary: £51,000 per annum Type of Contract: Full-Time (40 hours per week) l Fixed Term until 31st March 2027 (Maternity Cover) Our Vision : Changing lives through education The role : We are seeking Study Skills Lecturers to join our growing team and create a positive impact on the lives of our students by cultivating the skills that shape their academic success. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends. Please note this role is not eligible for visa sponsorship. What you'll be doing: Craft and shape learning - Deliver tailored courses, digital resources, workshops and individual tutorial sessions to help students develop and sharpen their academic skills. The areas you will be focusing on are: English language and numeracy, academic writing and referencing, organisational and digital skills, research, critical/analytical thinking, presentation skills, and more. Track progress with purpose - Provide meaningful feedback on individual and class progress, considering each student's needs, explaining where work fails to meet assessment criteria, suggesting ways to improve and facilitate students' learning by means of engagement with online resources, research and activities. Elevate student experience - Document and evaluate teaching and identifying areas for potential improvement to enhance the quality of teaching, learning and overall student experience. About You: You are someone who believes deeply in education's power to transform lives. You are looking to inspire and guide students to success, while taking your own experience to the next level in a rapidly evolving environment. You will bring: A Master's degree in relevant subject area (PhD desirable) Previous UK HE lecturing experience in the wider subject area and experience of providing individual and group support in response to identified learning needs A successful track record of teaching adult learners from diverse backgrounds on HE programmes Willingness to lead a specific area of literacy development, such as reading, writing, critical thinking, numeracy, digital skills, research skills (quantitative or qualitative), project and dissertation support or peer-assisted learning A high level of digital literacy and advanced communication skills Ideally, you will also have: Expertise in digital educational resources development, course design and curriculum development DELTA/CELTA qualification A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent) Some experience teaching topics relevant to the disciplines we deliver at GBS, in areas such as: Healthcare, Business, Construction Management, and others What we offer: Time off that fits your lifestyle - 33 days annual leave (including bank holidays), 1-day extra leave per year of service (up to 5 days) and Buy/Sell additional holidays (up to 5 days) Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more Discounts, Perks and Employee Assistance: discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme "The highlights of working with my team include the incredible sense of support, empowerment, and camaraderie we share. We uplift and encourage one another, always striving to reach our common goal of ensuring student success. With students at the forefront of everything we do, our collective efforts make a tangible difference in their academic journeys, which creates a truly inspiring work environment." - Teza Soe, Curriculum Quality Advisor at GBS GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Turn Data into Decisions. Shape Strategy. Drive Growth. At GEDU, we're looking for a commercially focused FP&A Analyst who thrives on transforming numbers into meaningful business insights. This is more than a reporting role-it's an opportunity to influence strategic decisions, support sustainable growth, and partner with leaders across the organization. If you're passionate about financial modelling, forecasting, budgeting, and delivering insights that drive performance, we'd love to hear from you. What You'll Do As our FP&A Analyst , you'll play a critical role in ensuring the financial strength and long-term sustainability of the business by: Delivering accurate and insightful financial forecasts, reports, and performance analysis. Leading budgeting, forecasting, and financial planning activities across monthly, interim, and annual cycles. Conducting scenario analysis and financial modelling to support strategic decision-making. Providing meaningful management information and recommendations to senior leadership. Supporting cash flow forecasting and helping optimize financial performance. Identifying financial risks and opportunities through detailed short and long-term analysis. Preparing financial viability and sustainability reports to support future growth. Partnering with budget holders and stakeholders to drive accountability and informed decision-making. Ensuring financial records, systems, and documentation remain accurate, compliant, and audit-ready. What You'll Bring Bachelor's Degree in Finance, Accounting, Economics, or a related discipline. 5+ years of experience in Financial Planning & Analysis (FP&A), budgeting, forecasting, or corporate finance. Professional qualification such as ACCA, ACA, or CIMA (completed or in progress). Advanced Microsoft Excel skills with strong financial modelling capabilities. Experience working with large datasets, statistical analysis, and financial systems. Strong analytical and problem-solving skills with exceptional attention to detail. Excellent communication and stakeholder management abilities. The confidence to present insights and influence decision-making at all levels. Ready to make an impact? Apply today and help us drive smarter decisions, stronger performance, and sustainable growth.

Department: Facilities Location: East London Type of Contract: Permanent The working days & hours for this role are: Monday to Friday from 9 am to 5:30 pm Salary: £34,000 - £36,000 gross per annum Our Vision: Changing Lives through Education The Role: The Security Supervisor is responsible for leading the security shifts across GBS campus, to ensure the safety, security, wellbeing of staff, students and visitors. This role combines operational leadership with hands-on security duties, ensuring compliance with legal requirements, internal policies, and industry best practice. The postholder will also act as the first point of escalation for incidents, coordinate emergency responses, and maintain a welcoming yet secure campus environment. What the role involves: Lead, motivate, mentor and supervise a team of Security Officers, ensuring adherence to schedules, quality standards, and operational procedures. Oversee the daily deployment and provide supervision of security personnel across the campus, ensuring all shifts are adequately staffed. Assist Facilities Manager in all duties related to buildings, assets, staff, students, visitors security Monitor and operate security systems including CCTV (limited), Access Control, Fire and intruder alarms; ensure prompt response to activations, faults, and incidents. Ensure completeness of scheduled security patrols and inspections, addressing hazards and breaches immediately. Ensure accurate and timely completion of incident reports, patrol logs, and compliance documentation. Data collection and preparation of the KPI Reports Maintain and if required update security Standard Operating Procedures and ensure all staff adhere to them. Oversee and audit key control systems, ensuring traceability and security. About You: Proven supervisory experience in a security or facilities management role. Strong communication, decision-making, and problem-solving skills. Proficiency in operating and monitoring security systems. Understanding of safeguarding, Health & Safety, relevant legislation and emergency protocols. Ability to remain calm under pressure and lead in crisis situations. SIA door supervisor licence. Desirable: SIA CCTV licence. BSIA or Syl qualification Experience in higher education or multi-site environments. Knowledge of risk management and incident investigation best practice. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed. Please note: This role is not eligible for sponsorship and will require a DBS!

Department: Facilities Location: Birmingham (On-Site) Type of Contract: Full Time / Permanent Salary: £27,500 Our Vision : Changing lives through education What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers. About the Role: Be the Face of Safety on Campus. We're looking for a proactive and approachable Security Officer to help create a safe, secure, and welcoming environment for our staff, students, and visitors. This is more than a security role, it's about being a visible, trusted presence on campus and delivering outstanding customer service every day. As a Security Officer, you'll play a key role in maintaining campus safety, monitoring activity across our college premises, and supporting a positive experience for everyone on site and within the surrounding community. You'll be confident engaging with a diverse range of people, handling situations calmly, and upholding high standards of professionalism at all times. You'll work across multiple college locations, helping to protect our spaces while ensuring they remain friendly, inclusive, and well-managed environments. The role requires flexibility to work at any time during campus opening hours, which are from 7:00 am to 9:30 pm Monday to Friday and from 7:00 am to 7:00 pm on Saturdays and Sundays, unless otherwise specified. Please note: This role is not eligible for sponsorship and will require a DBS! What the Role Involves: Campus Security and Surveillance Visitor and Delivery Management Security Checks and Access Control Incident Management and Reporting Customer Service and Assistance Compliance and Ad-hoc Tasks About You: Hold a valid SIA Door Supervisor licence. Ability to interact effectively and professionally with employees, contractors, consultants, visitors, and management, as well as local police and fire authorities. Excellent communication skills. Skilled in performing building security checks and lock procedures. Excellent awareness and surveillance skills. Ability to understand and follow specific instructions and procedures. Experience in working in a similar role. Flexibility to work at any time of the campus operation hours (unless specified otherwise). Desirable Skills and Experience: Valid SIA CCTV license. Knowledge of security and safety systems. Knowledge of emergency and evacuation procedures. What We Offer: 25 days annual leave, plus 8 public holidays 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus Employee Testimonial: "What really stands out to me about GBS is its consistent focus on creating positive outcomes for students. Every team, even those without direct student contact, is deeply committed to this mission. Everyone understands that what they do plays a role in helping students succeed. It's such a collaborative and inspiring place to work - it's clear everyone genuinely cares about making a difference." ( Steffi Korsah - Non-Academic Staff) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Department: Facilities Location: Manchester (On-Site) Type of Contract: Zero Hours Salary: Hourly rate of £13.19 Our Vision: Changing Lives through Education What We Do: Our Facilities department is responsible for maintaining the smooth operation, cleanliness, safety and overall experience of our campus, supporting a inspiring learning environment. The Role: Become an important part of our campus environment by helping us maintain high quality, hygienic spaces that enable our students and staff to thrive in a supportive environment. Join our team and bring your talent for creating calm, spotless spaces that inspire focus and a sense of belonging across our campus! To maintain high levels of cleanliness throughout the GBS campus, ensuring a comfortable and hygienic environment for students, staff, and visitors Please Note: This role is not eligible for visa sponsorship! What the role involves: Campus Cleaning: Ensure all areas of the campus, classrooms, offices, libraries, common areas, cafeteria, restrooms and external grounds are thoroughly cleaned and maintained to a high standard. Floor Care: Perform daily cleaning of floor surfaces, including vacuuming, sweeping, mopping, and, where necessary, polishing floors to ensure they are free from dust, dirt, and stains. Surface and Furniture Cleaning: Clean and sanitise surfaces, including desks, tables, chairs, windowsills, and other high-touch areas, to maintain a hygienic environment Classroom Maintenance: Clean and prepare classrooms, including wiping down desks, cleaning whiteboards, vacuuming or sweeping floors, and arranging furniture as needed. Stock and Supply Management: Monitor and manage cleaning supplies, ensuring that stock levels are maintained and reordered as necessary. Report any shortages to the Facility Manager. Experience and Skills required: Previous experience of working in a cleaning role within a commercial premises. Practical knowledge of using professional chemical products and cleaning aids on various surfaces. Experience of working in a customer focused environment. Ability to communicate clearly and effectively. A flexible and proactive approach to work with a can do attitude. Knowledge of Health & Safety requirements for equipment and chemicals used. Able to work under own initiative to meet requirements of the role. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

ROLE PURPOSE: The GEDU Executive Leadership Programme is a selective rotational leadership pathway designed to develop future enterprise leaders within a fast-growing global education organization. It allows exceptional individuals to both gain a good understanding of the workings of GEDU and demonstrate their suitability for a senior role within the organization. The programme is designed to be flexible and responsive to the needs and interests of the individual. Participants will work in several departments, delivering key projects as agreed by the executive sponsor/ mentor in that department. ROLE AND RESPONSIBILITIES: Work with, and possibly lead, departmental and interdepartmental teams Translating strategy into action through complex, cross-regional projects & outcomes Support cross-functional initiatives, operational improvement and scalability initiatives Analyze organizational systems, processes, challenges, and contribute to solution development Establish and strengthen networks and relations with internal and external stakeholders Collect and analyze data, present findings, recommendations, and project updates where required PERSON SPECIFICATION: Entrepreneurial, start-up spirit Lead diverse teams with clarity, accountability, and values alignment Confident working with ambiguous guidelines to develop structures and procedures Ability to be proactive and adaptable as appropriate for a growing business Understand accountability and delegation at a senior level Demonstrate ability to make and be accountable for decisions Able to absorb new information readily and to put it into practice effectively?. ESSENTIAL SKILLS AND EXPERIENCE: Have an appropriate level of qualifications and experience. Have experience of designing, leading and delivering international or cross-cultural experience projects Demonstrable experience of analyzing data and information and the use of appropriate technology to facilitate this. Demonstrable experience of setting high-quality standards and striving for continuous improvement and quality assurance The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals The ability to communicate in clear language, both in writing and orally, and to adapt one's use of language to the audience's level Have strong programme development experience preferrably into medical or maritime. Has worked on the or academic operations side. OTHER INFORMATION: The postholder will also be expected to demonstrate their commitment: to GEDU's values and regulations, including equal opportunities policy. the GEDU's Social, Economic and Environmental responsibilities and minimize environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

Department: Student Recruitment and Marketing Location: Greenford (On-Site) Salary: £39,000 - £45,000 Type of Contract: Permanent/ Full Time Our Vision: Changing Lives through Education The Role: GBS is seeking a highly motivated, analytical, and results-oriented Paid Media Specialist to support the planning, execution, optimisation, and reporting of paid digital marketing campaigns across multiple online advertising platforms. The role is responsible for driving high-quality student lead generation and maximising campaign performance through data-driven paid media strategies. The successful candidate will play a critical role in supporting student recruitment objectives by delivering targeted, conversion-focused campaigns aligned with organisational growth goals. This position requires a highly hands-on individual with strong technical expertise in campaign setup, audience targeting, conversion tracking, optimisation, reporting, and performance analysis across multiple paid media channels. The ideal candidate will possess a strong understanding of digital marketing best practices, customer acquisition funnels, and paid media optimisation techniques, combined with the ability to work collaboratively across marketing, recruitment, and creative teams. This role is not eligible for visa sponsorship! What the Role Involves: Paid Media & Digital Campaign Management: Lead, manage, and optimise multi-channel digital marketing campaigns across Google Ads (Search, Display, YouTube), TikTok Ads, and Meta (Facebook & Instagram) to drive high-quality leads and maximise ROI. Paid Media Strategy Development: Develop and implement the overarching paid media strategy aligned with organisational brand positioning and student recruitment objectives. Budget Management: Manage campaign budgets effectively to maximise ROI, cost-efficiency, and overall campaign performance. Audience Targeting: Design and execute precise targeting strategies to reach mid-career professionals and senior-level decision-makers across relevant industries. Brand Management: Strengthen and maintain consistent brand positioning, messaging, and visual identity across all communication channels and touchpoints. Tracking & Attribution Management: Implement and manage campaign tracking, attribution models, and audience segmentation using tools such as CRM, Google Tag Manager, Google Analytics, Meta business manager. Market Trends & Innovation: Stay up to date with the latest paid media trends, tools, and best practices to maintain a competitive advantage. About You: Paid Media Expertise: 3-5+ years of experience managing campaigns across Google Ads, LinkedIn Ads, and Meta platforms. Strategic & Performance Focus: Proven ability to lead paid marketing initiatives and deliver measurable outcomes such as improved ROI, CPL, and conversions. Audience Targeting Experience: Experience targeting professional audiences, ideally within education, training, or industry-specific sectors. Data & Analytical Skills: Strong analytical and reporting capabilities with hands-on experience using Google Analytics, Google Tag Manager, CRM, and Power BI. Communication & Copywriting: Excellent written and verbal communication skills, with the ability to craft compelling marketing messages. Project Management: Strong organisational skills with the ability to manage multiple campaigns simultaneously and meet deadlines. Collaboration: Ability to work independently while effectively collaborating with cross-functional and international teams. What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more discounts platform, wellbeing centre and much more Reward and recognition programme £500 award employee referral scheme Discretionary annual performance bonus "GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career." - Barbara Vargas (Professional Services Employee) GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.