YDU JC Air Cond & Ref Inc.- Dubai

YDU JC Air Cond & Ref Inc.- Dubai is seeking a Senior Business System Leader based in Manchester, UK. In this strategic role, you will partner with senior leadership to drive the Johnson Controls Business System across the EMEA region, enhancing operational discipline and culture of continuous improvement. We require extensive experience in Lean and operational excellence, with proven leadership skills to coach teams. The position may require 50% international travel, making strong stakeholder management critical.

Senior Business System Leader (Continuous Improvement) (m/f/d)Applylocations: Manchester-Manchester-United Kingdom: Muenchen 1: GBR Sunbury-on-Thames: GBR Birmingham: Ratingen Balcke Durtime type: Full timeposted on: Posted Todayjob requisition id: WD What will you do We are seeking an experienced Senior Business System Leader to drive the evolution and deployment of the Johnson Controls Business System across the EMEA region. In this highly strategic role, you will partner closely with senior leadership to translate business strategy into execution, build organizational capability, and deliver sustainable, measurable performance improvements.As a coach of leaders and architect of system excellence, you will play a pivotal role in embedding Lean thinking, strengthening operational discipline, and building a culture of continuous improvement at scale. How will you do it Champion and continuously evolve the Johnson Controls Business System across the EMEA Domain Partner closely with the Domain VP/GM to align business system deployment with strategic priorities or have end-to-end ownership of simplifying one of the Core Value Streams. Act as a system steward and cultural architect, driving consistency, rigor, and maturity across the Domain Lead, coach, and develop a team of Business System Leaders, elevating both Lean expertise and leadership capability Provide hands-on coaching in Kaizen leadership, structured problem solving, and performance delivery Build a strong succession pipeline of high-performing BSL talent Partner with Domain leadership to build, prioritize, and actively manage the Kaizen funnel aligned to strategic objectives Ensure a robust pipeline of improvement initiatives that deliver high-value business impact Drive execution discipline and hold teams accountable for value realization and outcomes Establish and reinforce high standards for structured problem solving (A3 thinking, root cause validation, countermeasure effectiveness) Coach leaders to focus on root causes rather than symptoms, shifting from activity to impact Conduct deep dives and reviews to ensure consistency, quality, and scalability of problem-solving practices Translate strategy into action through effective action planning and Kaizen activation Drive measurable outcomes across growth, productivity, margin, cash flow, and customer experience Partner with senior leadership to identify opportunities and remove systemic barriers to execution Ensure effective deployment of Daily Management systems, with clear linkage between KPIs, strategy, and improvement activity Drive standardization of visual management, accountability routines, and escalation processes Regularly assess and improve business system effectiveness and maturity Ensure alignment of JCBS deployment across functions, regions, and value streams Drive end-to-end value stream optimization, eliminating siloed improvements Align digital transformation initiatives with Lean principles to avoid automating waste What we are looking for Required Extensive experience in Lean, Business System, or Operational Excellence leadership, ideally in a regional or enterprise scope Proven track record of delivering sustained, measurable business impact in complex, matrixed organizations Experience partnering with and influencing senior executives (VP/GM level and above) Demonstrated success leading large-scale transformation and capability-building initiatives Strong track record in leading and developing leaders, with the ability to act as a coach of leaders Exceptional stakeholder management with the ability to challenge and influence at senior levels Strong strategic mindset combined with execution excellence and operational discipline Preferred Master's degree in Business, Engineering, Operations, or a related field Lean certifications such as Lean Six Sigma Black Belt or equivalent Familiarity with digital transformation and analytics tools supporting operational excellencePlease note: This position will require 50% international travel.

Customer Service PlannerApplylocations: Sunbury-on-Thames-Surrey-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WDWe're looking for an organised and proactive Subscriber Installation Planner to support our installation operations. You'll play a key role in coordinating schedules, keeping appointments on track, and ensuring a smooth customer experience.Full training will be provided, making this a great opportunity for someone keen to develop in a fast paced, team-focused environment. What we offer• Competitive Salary: Reflecting your skills and experience • Generous Leave: 25 days annual leave (pro-rated in hours) • Holiday Purchase Scheme: Buy up to 10 extra days-up to 35 days total leave • Comprehensive Benefits: o Pension plan (up to 7% employer match) o Life assurance o Employee assistance program o Referral scheme • Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts • Career Development: Extensive growth and advancement opportunities What you'll do:• Plan and schedule installation workloads to maximise efficiency • Coordinate appointments and support customer bookings • Work closely with Field Line Managers to resolve scheduling issues • Provide administrative support to keep operations running smoothly • Help identify and resolve potential issues before they impact service What we're looking for: • Strong customer service focus • Confident using computers and willing to learn new systems • Proactive, positive attitude with a willingness to learn • Good organisational and communication skills About Johnson Controls Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What will you do This role is offered on a 12-month fixed-term basis to provide maternity leave cover. The Indirect Spend Procurement Manager's role is critical to supporting the effective delivery of projects within the Europe Field business units, through implementation of the procurement strategy. Working with Category Managers, buying teams and other internal stakeholders, you will assess and develop the supply base, conduct negotiations, and take ownership of various new initiatives to drive savings and improvements throughout the procurement function. You will deliver and report on key performance metrics at a senior level, driving high performance and continuous improvement. Collaborating with external suppliers & subcontractors to identify partnership opportunities, you will drive a proactive approach to Procurement leadership, with a focus on delivering long term, sustainable and efficient supply chain agreements. How will you do it Implementing and delivering against specific category strategies Leading complex supplier negotiations in relation to savings, payment terms and innovations Leading and developing buying team with 5 direct reports across multiple countries Encouraging internal collaboration & synergies with other procurement teams (e.g. Category Management) Developing & delivering an ambitious savings plan with activity roadmap, as well as additional added-value opportunities Collaborating with stakeholders and developing strong relationships internally and externally with the supply chain to ensure engagement & compliance Influencing stakeholders to understand, align and deliver against priorities Driving a high performance culture through leading Procurement best practice methodology & processes Creation and delivery of RFXs activities where appropriate using eSourcing platforms to deliver best solution proposals to the business for sourcing decisions What we are looking for Required: Experience in people management and/or development, including mentoring, coaching, training, or similar activities. Proven track record of delivering transformational business results and achieving savings targets. Demonstrated experience managing and influencing internal stakeholders and external suppliers at senior and executive levels. Strong experience in procurement best practices, including the use of eProcurement tools and processes. Preferred: CIPS qualification or a relevant degree in Business, Procurement, Supply Chain, or a related discipline. Experience leading procurement transformation initiatives within complex or matrixed organisations. Advanced knowledge of strategic sourcing, supplier relationship management, and category management methodologies. This role is offered on a 12-month fixed-term basis to provide maternity leave cover. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

.Service Delivery Manager page is loaded Service Delivery Managerlocations: Sunbury-on-Thames-Surrey-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WD Service Delivery Manager Role Purpose The role is a key managerial position leading a team of field-based service engineers. The role is primarily based in the field. You are expected to lead, manage, and support a team to ensure that exceptional customer service is delivered across a geographic region operating within a set financial budget. You are expected to manage the performance and development of your field engineers. You are expected to contribute towards improvement initiatives and operational performance enhancements. Key Measures of Success & Accountabilities Responsible for the customer service delivery across a geographic region against agreed KPI's. Positively contributing to the budgetary performance of the Service operation by maximising opportunities and minimising costs within your team. Leading, engaging and motivating your direct team to optimise performance of individuals and teams. Identifying, building, and maintaining positive internal and external stakeholder relationships. Key Enablers (knowledge, skills and experience): Strong experience in stakeholder management. Experience of successfully leading and delivering excellent customer service in a field-based environment. Demonstrable people management, leadership, coaching and engagement skills. Ability to flex and deliver in a fast-paced environment. A solution focussed approach to complex operational problems. Experience in effectively managing a range of complex tasks and priorities, simultaneously. Proven track record in excellent facilitation, communication and engagement at multiple levels. Ability to engage, challenge and influence stakeholders. Is commercially astute. We have created the perfect platform for you to progress your career with TIS , with a range of opportunities available. As well as an excellent career progression, you will get:- Competitive basic salary Annual Company Bonus Scheme Pension - we match up to 7% 25 days holiday plus bank holidays Company Vehicle and ongoing training provided Industry leading Health & Safety and an employee assistance program Career progression opportunities Our team average 20+ years length of service The opportunity to become a valued member of our Winning Team Staff referral scheme up to £2,000.00 Rewards & recognition programmes buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

YDU JC Air Cond & Ref Inc.- Dubai is seeking a Service Delivery Manager to lead a field-based team in Sunbury-on-Thames. You will ensure excellent customer service and manage performance while contributing to operational enhancements. The role offers a competitive salary, annual bonuses, pension contributions, and extensive career progression opportunities within a supportive environment. Join a team with an impressive average tenure and take part in shaping the future of service delivery.

YDU JC Air Cond & Ref Inc.- Dubai seeks a Billing Coordinator to support timely and accurate processing of FM and UK Restricted Customer Dockets on Hold in Birmingham. This role requires experience with ERP systems and Excel, strong attention to detail, and a proactive approach. The position offers a competitive salary, generous leave, comprehensive benefits, and extensive career development opportunities. Join us to help make buildings smarter in a role pivotal to customer satisfaction and process improvement.

.Billing Coordinator page is loaded Billing Coordinatorlocations: Birmingham-Midlands-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WDWe are looking for a Facilities Management Billing Advisor to support the timely and accurate processing of FM and UK Restricted Customer Dockets on Hold (DOH) , ensuring billing accuracy, SLA compliance, and customer satisfaction. What you'll do: • Process DOH within agreed SLAs • Review Excel-based DOH reports and assess chargeability • Raise sales invoices and process credits and re invoices • Update the Customer Portal daily with completed dockets • Manage invoice queries and resolve errors • Support continuous improvement of DOH processes What we offer: Competitive Salary: Reflecting your skills and experience Generous Leave: 25 days annual leave (pro-rated in hours) + time off in lieu for Bank Holidays worked Holiday Purchase Scheme: Buy up to 10 extra days-up to 35 days total leave Comprehensive Benefits: + Pension plan (up to 7% employer match) + Life assurance + Employee assistance program + Referral scheme Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts Career Development: Extensive growth and advancement opportunities Free Onsite Parking: Hassle-free commuting Dress Down Fridays: Casual attire to wrap up the week What we're looking for: Must-Have: • Experience using ERP systems and Excel • Strong attention to detail and analytical skills • Ability to meet deadlines in a fast paced environment • Positive, proactive team player • Ability to pass National Security Vetting (CTC/SC) Nice-to-Have: • 2-3 years' experience in a processing, billing, or accounts role buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.