Rotajet Systems

Internal Sales Executive Wakefield, WF2 - office based Competitive basic salary (dependent on experience) + Benefits Company Overview Rotajet Systems Ltd is a leading UK engineering design and manufacturing company supplying industrial washing, separation, and recycling machinery to customers across the UK and worldwide. Our equipment is used in industries including chemical, food, pharmaceutical, plastics recycling, metals, and environmental services. Due to continued growth and investment in people, plant, and technology, Rotajet Systems is seeking an Internal Sales Executive to support and develop UK and worldwide sales activity from our Wakefield facility. Role Overview The Internal Sales Executive will work closely with the Sales Directors and marketing function to manage new and existing enquiries from UK and international customers, with the objective of converting these into sales orders. The role is office-based and suited to a commercially minded individual with an interest in technical products and engineered solutions. A core part of the role involves understanding customer applications, specifying suitable equipment, preparing quotations, and proactively following up enquiries through to order placement. Key Responsibilities Sales & Customer Support Receive, log, and manage sales enquiries from UK and worldwide customers via phone, email, and website Act as a primary point of contact for customer enquiries Communicate with customers to understand process requirements and applications Identify and specify suitable Rotajet equipment to meet customer needs Prepare and issue technical and commercial quotations Proactively follow up quotations and enquiries to progress opportunities to order Maintain regular contact with customers to support order conversion CRM & Administration Log all enquiries, correspondence, and activities accurately on the company database Maintain up-to-date enquiry status and provide regular (fortnightly) updates Record and analyse enquiry and sales data to support reporting Complete order acknowledgements for all new sales orders Support the handover of orders to production once placed Technical & Product Support Liaise with engineering and production teams on technical queries Support internal technical discussions relating to customer applications Build product and process knowledge across Rotajet's machinery range Personal Qualities Highly organised with strong attention to detail Confident communicator, both written and verbal Commercially aware and customer focused Target-driven with a proactive approach to follow-up and conversion Willingness to learn and develop technical and process knowledge Comfortable working in a manufacturing environment Able to manage multiple enquiries simultaneously Required Education, Skills & Experience Essential Proven experience in an internal sales or sales support role Strong IT and computer skills (CRM systems, email, Microsoft Office) Excellent communication and customer service skills Ability to manage enquiries from initial contact through to order Desirable Technical qualification (Degree, HNC/HND, BTEC, NVQ, or equivalent) Experience in an engineering or manufacturing environment Experience with industrial or process equipment Experience selling capital equipment or engineered solutions What We Offer Competitive basic salary (dependent on experience) Sales bonus scheme linked to order intake and performance Full product and application training Long-term career development within a growing UK manufacturing business Exposure to UK and worldwide customers and projects Supportive team environment based at our Wakefield facility Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.