Complii

At White Lift Services, we're continuing to grow, and as part of the Complii Group of companies, we're looking for an experienced Lift Technician to join our engineering team. This is an excellent opportunity for a highly skilled lift professional to take on a predominantly field-based role, working across a wide range of makes and models to diagnose faults, complete advanced repairs, and ensure our customers' lifts remain safe and operational. We're looking for a Lift Technician with strong technical capability, excellent problem-solving skills, and the confidence to tackle everything from complex electrical, mechanical, and control-system faults through to advanced repairs and commissioning activities. You'll work across all makes and models of lifts, providing expert technical support on high-priority and challenging jobs while ensuring every task is completed safely, professionally, and in line with current industry standards. You will play a pivotal role within our engineering team, combining hands-on technical expertise with the ability to support and develop others. From day one, you'll be out in the field working closely with our engineers and management team, attending technically challenging jobs, sharing your knowledge with colleagues, and helping us identify recurring issues and opportunities to continually strengthen engineering capability and performance across White Lift Services. What you receive for joining us We offer an excellent salary including 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value ownership, communication, and customer-focused delivery. Here is a look at some of the things you will be doing Carrying out advanced fault-finding, diagnostics, and repairs across all makes and models of lifts, resolving complex electrical, mechanical, and control-system issues and completing advanced repairs including the replacement of drives and PCBs and changes to control settings and parameters Attending high-priority, high-risk, and technically challenging jobs, applying expert judgement to troubleshoot issues and identify safe and effective solutions while providing on-site technical guidance and best-practice support to other engineers when required Supporting lift modernisation and installation projects, using technical drawings and job specifications to provide engineering input and assisting with commissioning activities while ensuring all work is completed in accordance with current lift regulations, safety standards, and White Lift Services' procedures Supporting and developing engineers through mentoring, coaching, and practical technical guidance, sharing knowledge to build confidence and capability while identifying recurring technical issues and contributing to continuous improvement across the wider engineering team Can you show experience in some of these areas Significant hands-on experience within the lift industry, with strong technical knowledge across a wide range of lift makes and models and proven experience diagnosing and resolving complex electrical, mechanical, and control-system faults An NVQ Level 4 qualification in Lift Engineering or a similar relevant qualification would be preferred, although we would consider an experienced NVQ Level 3 qualified candidate who can demonstrate the advanced technical knowledge and capability required for the role Advanced fault-finding and repair capability, with experience working on components such as drives, PCBs, and lift control systems, combined with strong knowledge of current lift regulations, safety standards, and recognised engineering best practice Strong communication and people skills, with the confidence to explain technical findings and recommended solutions to management, customers, and colleagues and the ability to mentor, coach, and share technical knowledge with engineers at different levels of experience If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. White Lift Services is now part of the Complii Group of companies, a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions. Together, we support organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to join an established lift business at an exciting stage of its growth, while benefiting from the scale, support, and opportunities of a growing national Group.

At White Lift Services, we're continuing to grow, and as part of the Complii Group of companies, we're looking for an experienced Lift Technical Manager to join our team. This is an excellent opportunity for an experienced lift professional to take technical ownership across our maintenance, repair, modernisation, and installation activities, providing expert guidance to our engineers and ensuring works are delivered safely, efficiently, and to the highest technical standards. We're looking for a Lift Technical Manager who can provide strong technical leadership across the business, supporting engineers with everything from complex fault-finding and diagnostics through to major modernisation and installation projects. You'll be responsible for ensuring our engineering activities remain compliant with current lift regulations and industry standards while helping us continually improve technical capability and operational performance. You will play a pivotal role within our engineering team, acting as the technical escalation point for complex and high-risk works while supporting the development of Senior Engineers, engineers, and apprentices. From day one, you'll work closely with our service and repair teams, combining hands-on technical expertise with leadership and development to solve challenges, strengthen engineering competency, and maintain consistently high standards across White Lift Services. What you receive for joining us We offer an excellent salary including 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value ownership, communication, and customer-focused delivery. Here is a look at some of the things you will be doing Providing day-to-day technical support to our lift engineers, assisting with complex fault-finding and diagnostic work, attending sites where required to troubleshoot challenging technical issues, and acting as the escalation point for high-risk or high-complexity jobs Providing technical leadership across lift modernisation and installation projects, reviewing job specifications and general arrangement drawings, offering guidance throughout tender and installation stages, and overseeing testing, commissioning, and technical sign-off Maintaining strong knowledge of current lift regulations, standards, and industry best practice, ensuring our engineering teams consistently work in accordance with these requirements while identifying and implementing opportunities to improve technical and operational performance Supporting the training, development, and competency of our engineering team, including Senior Engineers and apprentices, working closely with service and repair engineers to strengthen technical capability, share knowledge, and drive continuous improvement across the business Can you show experience in some of these areas Significant technical experience within the lift industry across areas such as maintenance, repair, modernisation, installation, fault-finding, testing, and commissioning, with the confidence to provide expert guidance on complex technical challenges An NVQ Level 4 qualification in Lift Engineering or a similar relevant qualification, combined with strong and up-to-date knowledge of lift regulations, industry standards, compliance requirements, and recognised engineering best practice Strong technical leadership and communication skills, with experience supporting, mentoring, and developing engineers at different levels and the ability to provide clear guidance, confidently make technical decisions, and act as an escalation point when required A proactive and solutions-focused approach, with excellent diagnostic and problem-solving skills, strong attention to detail, and the ability to review technical challenges across a business and identify practical opportunities to improve performance, competency, and quality If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. White Lift Services is now part of the Complii Group of companies, a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions. Together, we support organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to join an established lift business at an exciting stage of its growth, while benefiting from the scale, support, and opportunities of a growing national Group.

At Complii, we're continuing to grow, and we're looking for an experienced Technology Project Manager to join our Technology team. This is an excellent opportunity to take ownership of the implementation of our core business platforms, primarily Sage Intacct and HubSpot, across the Group, helping our businesses successfully adopt the systems and processes that will support our continued growth. We're looking for a Technology Project Manager who can lead implementations from initial discovery through to go-live and adoption, working closely with colleagues across Operations, Finance, Sales, Technology, and our Executive Leadership team. You'll be responsible for project planning and governance, coordinating implementation partners, managing risks and dependencies, and ensuring our businesses are fully prepared and supported throughout each implementation. You will play a pivotal role in Complii's technology transformation, managing multiple projects across a growing Group and bringing together stakeholders, suppliers, and internal teams to keep implementations moving. From day one, you'll work closely with our CTO and senior leaders, providing clear communication and structure while helping our businesses embrace change and ensuring each implementation delivers the required operational and commercial benefits. What you receive for joining us We offer an excellent salary including 25 days holiday plus bank holidays, an additional day off for your birthday, hybrid working, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders while playing an important role in Complii's continued technology transformation. Here is a look at some of the things you will be doing Leading end-to-end implementations of Sage Intacct and HubSpot across Complii businesses, developing detailed project plans and milestones, managing scope, budgets, risks, issues, and dependencies, and ensuring projects are delivered successfully against agreed objectives and timescales Working closely with business leaders and stakeholders to understand existing processes, systems, data, and requirements, facilitating discovery workshops, defining future-state processes, and identifying the operational, training, and change requirements needed for successful implementation Coordinating implementation partners and internal teams across technical workstreams including data migration, system configuration, integrations, user acceptance testing, and go-live readiness, maintaining clear accountability for deliverables and escalating risks or blockers where required Driving business readiness and adoption through effective change management, communications, and training, supporting users through go-live and hypercare while tracking implementation success, capturing lessons learned, and continually improving how future businesses are onboarded Can you show experience in some of these areas Proven experience managing software implementation, technology transformation, or business systems projects from planning through to successful delivery, with the ability to manage multiple concurrent projects, priorities, budgets, risks, and timelines Strong stakeholder and supplier management skills, with experience coordinating third-party implementation partners and communicating confidently with stakeholders across operational functions, Technology, and senior and executive leadership teams Experience supporting organisational change, business readiness, and user adoption, with the ability to translate business requirements into clear project plans, coordinate training, manage competing priorities, and bring people with you through periods of change Experience implementing platforms such as Sage Intacct, HubSpot, CRM, ERP, or finance systems would be advantageous, alongside strong project management capability and experience with tools such as (url removed), Jira, Smartsheet, Microsoft Project, or similar If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to play an important part in our technology transformation, helping to create consistent, scalable ways of working across a growing national Group while supporting the continued growth and success of Complii.

At Complii, we're investing in a major technology transformation across our Group, and we're looking for a Technology Implementation Analyst to join our Technology & Transformation team. This is an excellent opportunity to build your career across technology, business analysis, data, and project delivery while playing an important role in the implementation of shared platforms including Simpro, Sage Intacct, HubSpot, and HiBob. We're looking for someone who is motivated, analytical, and keen to develop their technical skills while working with both people and technology. You'll work alongside experienced consultants, implementation managers, and business stakeholders, supporting everything from data migration and process mapping through to testing, training, and go-live support as we onboard businesses and deliver transformation initiatives across Complii. What you receive for joining us We offer an excellent salary including 25 days holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to develop your career within our Technology & Transformation team while gaining hands-on experience across multiple systems, businesses, and technology disciplines. Here is a look at some of the things you will be doing Supporting technology implementations across Complii businesses, assisting with discovery workshops, requirements gathering, process mapping, system configuration and validation, and helping ensure new ways of working align with our Group-wide operating model Supporting data migration from legacy systems, gathering, cleansing, transforming, and validating data, assisting with system imports and reconciliation, and identifying and resolving data quality issues to support accurate and successful implementations Supporting testing and quality assurance activities, developing and executing test scripts, coordinating User Acceptance Testing, tracking and retesting issues, and working with internal teams and external partners to ensure solutions are ready for deployment Helping our people successfully adopt new systems and processes by preparing guidance and training materials, delivering end-user training, supporting super users and providing go-live and hypercare support while identifying opportunities for continuous improvement Can you show experience in some of these areas Strong analytical and problem-solving skills with excellent attention to detail, confidence working with Microsoft Excel and large datasets, and the ability to learn new systems and processes quickly Strong communication, organisation, and people skills, with the confidence to work with stakeholders at different levels, manage multiple priorities, and travel regularly to operational sites across the UK to support implementation activities Experience with systems such as Simpro or other ERP or field service management platforms, data migration, process mapping, software testing, user support, or business systems would be advantageous, although we're equally interested in people with the aptitude and motivation to learn You may be a recent graduate in a business or technology-related discipline, an early-career professional looking to move into technology or projects, or an experienced administrator, coordinator, or analyst ready to take the next step into a more technical and transformation-focused role If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to build broad experience across technology implementation, data, business analysis, testing, and project delivery while helping to create consistent and scalable ways of working across a growing national Group.

At Complii, we're continuing to grow, and we're looking for a Configuration Analyst to join our Technology team. This is an excellent opportunity to play an important role in the configuration, implementation, and ongoing improvement of Simpro across the Group, helping our businesses get the most from our core systems while supporting consistent and effective ways of working. We're looking for a Configuration Analyst who can translate approved business and functional requirements into effective system configuration, working closely with our Product Manager, business stakeholders, and super users. You'll support everything from day-to-day configuration and second-line support through to new business implementations, data migration, process improvement, and documentation, helping us continually improve how Simpro is used across Complii. What you receive for joining us We offer an excellent salary including 25 days holiday plus bank holidays, an additional day off for your birthday, remote working with occasional UK travel, a collaborative and supportive working environment, and the opportunity to work closely with our Technology and operational teams while playing an important role in Complii's continued growth. Here is a look at some of the things you will be doing Managing approved setup and configuration changes across Complii's Simpro environments, translating business and functional requirements into practical system configuration while ensuring business-specific requirements and approved exceptions are appropriately documented and aligned with the wider solution Supporting the implementation of Simpro into new businesses across the Group, assisting with configuration, data migration and imports, process changes, and implementation activities to help establish consistent and effective ways of working Providing second-line Simpro support, investigating and resolving configuration-related issues, working with super users and stakeholders to identify practical solutions, and escalating more complex or architectural decisions to the Product Manager where required Developing and sharing Simpro knowledge and best practice across the business, maintaining clear process, configuration, and support documentation while identifying opportunities to optimise system use, improve processes, and make greater use of Simpro s existing capabilities Can you show experience in some of these areas Experience working with business systems in a configuration, application support, systems analyst, or similar role, with a strong understanding of system configuration, business processes, and operational workflows and the ability to translate requirements into practical solutions Strong analytical and problem-solving skills, with experience investigating application or configuration issues, managing competing priorities, and maintaining excellent attention to detail within a changing and fast-growing business environment Strong communication and documentation skills, with the ability to work effectively with business stakeholders, super users, and technical teams and clearly document processes, configuration decisions, exceptions, and support guidance Previous experience with Simpro or a similar field service management platform would be advantageous, particularly alongside experience supporting system implementations, acquisitions, data migrations, standardised operating models, or continuous improvement initiatives If you feel you have the skills and drive to make an impact, even if you don't meet every requirement above, we'd still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and lifts & escalator divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to play an important part in how our core business systems are configured, adopted, and continually improved, helping to create consistent and scalable ways of working across a growing national Group.

Abbot Fire Group is looking for a Trainee Administrator/Work Scheduler to join our team. This role would be perfect for someone looking for their first role who is eager to learn as we ll support you on your leaning journey. You ll coordinate the schedules for our engineers and support our customers to make sure they receive an exceptional level of service whilst working closely with other internal departments. If you re confident on the phone, eager to learn, IT savvy and have a strong work ethic, we d like to hear from you. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.

Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.