Boyle Sports

Customer Service Assistant - Newry Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities Assist the Shop Manager and Assistant Manager with the day to day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner. To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey. Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. To introduce customers to our many in shop and online offerings/products. Knowledge, Skills and Experience Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related. For further information and to submit your application, click the apply icon. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

Customer Service Assistant - Crossmaglen Role Purpose You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach. The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop. Key Responsibilities Assist the Shop Manager and Assistant Manager with the day to day running of the shop. Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for: Opening and closing the shop Managing and guiding the shop team Cash management procedures You will have the opportunity to manage on occasion which will lead to further development opportunities. Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company. Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach. Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner. To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey. Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop. Keeping and maintaining shop presentation standards to a high quality throughout your working day. Ensure that all procedures (safety, compliance and shop operations) are always followed. Passionate about working within a team environment. Adhere to Social Responsibility duties. To introduce customers to our many in shop and online offerings/products. Knowledge, Skills and Experience Essential Skills and Experience Customer service focused Operate with trust and integrity Flexibility as business operates 7 days a week Be adaptable to shop environment Great attention to detail and strong numeracy skills An enthusiastic people person who can work on own initiative and as part of a team A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers. Ambitious and driven to progress within the company To promote the company brand and be results focused Excellent communication skills Problem solve and think creatively Be organised, reliable and dependable A proven good cash handing approach Desirable Skills and Experience Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related. For further information and to submit your application, click the apply icon. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

Cleaner - Dromore blocks cover scroll" title="Scroll to content"> Position Overview: As a Cleaner at Boylesports, you will play a key role in maintaining a clean, organized, and welcoming environment for our customers and staff. You will be responsible for ensuring cleanliness across various areas of our premises, including bathrooms, betting areas, and common spaces. Key Responsibilities: Perform general cleaning duties such as sweeping, mopping, vacuuming, dusting, and sanitizing surfaces. Clean and disinfect bathrooms, including sinks, toilets, and floors. Empty bins and replace liners. Maintain cleanliness of betting terminals and gaming areas. Monitor and replenish cleaning supplies. Follow established cleaning schedules and procedures. Adhere to health and safety guidelines and protocols. Report any maintenance issues or safety hazards to management promptly. Qualifications and Skills: Previous experience in commercial cleaning or housekeeping is preferred but not essential. Must live within a commutable distance from the store. Ability to work independently and efficiently. Strong attention to detail and thoroughness in completing tasks. Good communication skills and a positive attitude. Ability to follow instructions. Working Schedule: The work schedule is 4-7 days per week, depending on the store. The shifts are 1-2 hours per day, outside of Boylesports trading hours. Join Our Team: If you are dedicated to maintaining cleanliness and take pride in ensuring a tidy environment, we encourage you to apply for this position. Life assurance is provided and joining our pension scheme is optional. Apply today and become part of our team! 1A Princess St. Dromore, Co. Down BT25 1AY For further information and to submit your application, click the apply icon. BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.