108 Recruitment Ltd

Job Purpose of The Showroom Sales Consultant The purpose of the Showroom Sales Consultant is to manage the daily operations of a Retail store, ensuring high levels of customer service, achieving sales targets, managing inventory, and maintaining a well-presented and safe retail environment. Key Responsibilities Oversee all aspects of store operations, including sales, staffing, inventory, and customer service. Achieve and exceed store sales targets and KPIs. Ensure accurate stock control, ordering, and display of carpet and flooring products. Manage customer inquiries, complaints, and after-sales service professionally and effectively. Monitor store budgets and control costs. Implement and maintain store merchandising standards and cleanliness. Ensure health & safety and legal compliance at all times. Prepare daily, weekly, and monthly reports for senior management. Experience Minimum 2-3 years of retail experience, ideally in a carpet, flooring, or home improvement environment. Proven track record of achieving sales targets. Experience handling customer service issues and delivering solutions. Skills & Competencies Excellent communication and interpersonal skills. Sales-driven with strong negotiation and closing skills. Good organisational and time-management abilities. Basic IT skills experience using POS systems, MS Office, and stock management systems. Numeracy and literacy skills for budgeting and report writing. Customer-focused attitude with a problem-solving mindset. Personal Attributes Professional, responsible, and reliable. Self-motivated with a positive, can-do attitude. Attention to detail and high standards. Flexible and adaptable to change. Physically fit able to handle carpets and flooring samples (where applicable). Working Conditions Full-time, including weekends and public holidays as required. Based in-store with occasional travel to supplier sites and fitting sites Showroom Sales Consultant