Dutch Speaking Customer Service Advisor Location: Edinburgh Days/Hours: Monday to Friday (8am-16:30) Our client is currently recruiting for a Dutch Speaking Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels. The Role As a Dutch Speaking Customer Service Advisor , you will manage a high volume of customer contacts across phone, live chat, and email. Working within a call centre and customer service environment, you'll take full ownership of travel-related queries, resolving issues end-to-end while ensuring every interaction reflects professionalism, accuracy, and care. Key Responsibilities Accurately manage a high volume of customer contacts across phone, live chat, and email in line with policies and compliance standards. Take full ownership of customer concerns, resolving travel-related issues from start to finish. Work collaboratively within a high-performing team to achieve shared goals. Meet and exceed service and performance targets including CSAT, QA scores, and AHT. Stay up to date with company policies and travel product updates. Identify opportunities for process improvement and proactively share feedback. Represent our client's professionalism, culture, and values in every interaction. Maintain strong attendance, professionalism, and schedule adherence. About You You are customer-centric, passionate about travel, and thrive on solving problems while creating positive experiences for every traveller. You build rapport quickly, remain calm under pressure, and take pride in delivering exceptional service across all communication channels. As a successful Dutch Speaking Customer Service Advisor , you are motivated by clear goals and take ownership of your performance, consistently achieving quality, efficiency, and customer satisfaction targets. You excel in fast-paced, metrics-driven environments, confidently managing multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous improvement - actively engaging in feedback and coaching to refine your skills and grow your career as a Dutch Speaking Customer Service Advisor . Skills & Experience Previous customer service experience, ideally within a contact centre or call centre customer services environment. Fluent in English and Dutch (written and verbal). Strong communication, problem-solving, and multitasking skills. Ability to manage dual web chats with excellent typing speed and accuracy. Confident using computer systems and able to learn new platforms quickly. Calm, logical approach when handling challenging situations. Proven track record of achieving KPIs and performance targets. Adaptable, motivated, and eager to learn in a dynamic environment. Travel & Tourism industry experience (desirable but not essential). Benefits Our client offers a competitive package designed to reward performance and support wellbeing: 33 days annual leave (including bank holidays). 3 additional days for parents/guardians plus extra long-service leave after 10+ years. $600 USD annually in travel credits to use on your next adventure. Monthly performance-based bonuses and $450 USD refer-a-friend scheme. Health cashback plan (dental, optical, physiotherapy, and more). Employee Assistance Programme and enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working options (based on performance). Free on-site gym or discounted memberships. Continuous learning and genuine career progression opportunities. Birthday and service anniversary celebrations. Regular team events, social activities, and recognition programmes. If you're a driven, bilingual professional looking to join a thriving travel business in Edinburgh, this Dutch Speaking Customer Service Advisor opportunity could be your next career move. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Mar 12, 2026
Full time
Dutch Speaking Customer Service Advisor Location: Edinburgh Days/Hours: Monday to Friday (8am-16:30) Our client is currently recruiting for a Dutch Speaking Customer Service Advisor to join their growing team in Edinburgh. This is an exciting opportunity to build a career within a fast-paced travel environment, delivering outstanding support to customers across multiple channels. The Role As a Dutch Speaking Customer Service Advisor , you will manage a high volume of customer contacts across phone, live chat, and email. Working within a call centre and customer service environment, you'll take full ownership of travel-related queries, resolving issues end-to-end while ensuring every interaction reflects professionalism, accuracy, and care. Key Responsibilities Accurately manage a high volume of customer contacts across phone, live chat, and email in line with policies and compliance standards. Take full ownership of customer concerns, resolving travel-related issues from start to finish. Work collaboratively within a high-performing team to achieve shared goals. Meet and exceed service and performance targets including CSAT, QA scores, and AHT. Stay up to date with company policies and travel product updates. Identify opportunities for process improvement and proactively share feedback. Represent our client's professionalism, culture, and values in every interaction. Maintain strong attendance, professionalism, and schedule adherence. About You You are customer-centric, passionate about travel, and thrive on solving problems while creating positive experiences for every traveller. You build rapport quickly, remain calm under pressure, and take pride in delivering exceptional service across all communication channels. As a successful Dutch Speaking Customer Service Advisor , you are motivated by clear goals and take ownership of your performance, consistently achieving quality, efficiency, and customer satisfaction targets. You excel in fast-paced, metrics-driven environments, confidently managing multiple systems and conversations simultaneously. You value teamwork, reliability, and continuous improvement - actively engaging in feedback and coaching to refine your skills and grow your career as a Dutch Speaking Customer Service Advisor . Skills & Experience Previous customer service experience, ideally within a contact centre or call centre customer services environment. Fluent in English and Dutch (written and verbal). Strong communication, problem-solving, and multitasking skills. Ability to manage dual web chats with excellent typing speed and accuracy. Confident using computer systems and able to learn new platforms quickly. Calm, logical approach when handling challenging situations. Proven track record of achieving KPIs and performance targets. Adaptable, motivated, and eager to learn in a dynamic environment. Travel & Tourism industry experience (desirable but not essential). Benefits Our client offers a competitive package designed to reward performance and support wellbeing: 33 days annual leave (including bank holidays). 3 additional days for parents/guardians plus extra long-service leave after 10+ years. $600 USD annually in travel credits to use on your next adventure. Monthly performance-based bonuses and $450 USD refer-a-friend scheme. Health cashback plan (dental, optical, physiotherapy, and more). Employee Assistance Programme and enhanced sick pay. Enhanced maternity, paternity, and adoption policies. Life insurance (4x annual salary). Hybrid working options (based on performance). Free on-site gym or discounted memberships. Continuous learning and genuine career progression opportunities. Birthday and service anniversary celebrations. Regular team events, social activities, and recognition programmes. If you're a driven, bilingual professional looking to join a thriving travel business in Edinburgh, this Dutch Speaking Customer Service Advisor opportunity could be your next career move. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
A global life sciences company seeks a Senior Scientist in Cambridge to develop innovative mammalian expression platforms. Ideal candidates will have a PhD or MSc, expertise in CHO cell line engineering, and strong molecular biology skills. Responsibilities include lab work and mentoring junior scientists. The role offers a dynamic environment with a focus on collaboration and innovation in therapeutic protein production.
Mar 12, 2026
Full time
A global life sciences company seeks a Senior Scientist in Cambridge to develop innovative mammalian expression platforms. Ideal candidates will have a PhD or MSc, expertise in CHO cell line engineering, and strong molecular biology skills. Responsibilities include lab work and mentoring junior scientists. The role offers a dynamic environment with a focus on collaboration and innovation in therapeutic protein production.
Our client is top legal 500 law firm based close to Ilford are currently looking for a Legal Practice Manager to join their firm.The successful candidate will immerse themselves in a dynamic environment, where a comprehensive suite of legal services is delivered with finesse. Specialising in Property, Family Law, Housing law, Employment Law, and Private Client Wills and Probate, the firm prides itself on its meticulous attention to individual and business clients alike.The firm seeks a confident professional, one who can seamlessly integrate into a bustling environment and uphold the high standards synonymous with the practice.Candidates must possess a proven track record in legal practice management, demonstrating a thorough understanding of compliance and operational excellence. A hands-on approach is essential, coupled with the ability to manage multiple tasks efficiently.This role is not merely a chance to contribute; it is a platform for the right individual to make a significant impact, ensuring the continued success of a firm that places client satisfaction and quality service at the forefront of its ethos. This is an office based role Key Responsibilities for this Legal Practice Manager role: Oversee the day-to-day running of the firm's offices and ensure efficient administrative operations. Manage HR functions including staff recruitment, onboarding, training, and performance reviews. Ensure compliance with SRA regulations, Lexcel standards, AML policies, and GDPR. Liaise with accountants and manage office finances, budgets, and cost control measures. Maintain and update office policies and procedures. Provide leadership and support to fee earners and support staff. Coordinate IT systems and liaise with third-party providers as needed. Support partners with strategic planning and business development initiatives. Assist in managing insurance renewals, premises, and office supplies. Requirements for this Legal Practice Manager role: Proven experience as a Practice Manager within a legal environment. Strong knowledge of SRA compliance, financial management, and HR processes. Excellent organisational, communication, and problem-solving skills. Ability to manage multiple responsibilities across two office locations. A proactive mindset with a strong focus on continuous improvement. For more information about this Legal Practice Manager role please contact Victoria Kemp quoting reference 37529PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
Mar 12, 2026
Full time
Our client is top legal 500 law firm based close to Ilford are currently looking for a Legal Practice Manager to join their firm.The successful candidate will immerse themselves in a dynamic environment, where a comprehensive suite of legal services is delivered with finesse. Specialising in Property, Family Law, Housing law, Employment Law, and Private Client Wills and Probate, the firm prides itself on its meticulous attention to individual and business clients alike.The firm seeks a confident professional, one who can seamlessly integrate into a bustling environment and uphold the high standards synonymous with the practice.Candidates must possess a proven track record in legal practice management, demonstrating a thorough understanding of compliance and operational excellence. A hands-on approach is essential, coupled with the ability to manage multiple tasks efficiently.This role is not merely a chance to contribute; it is a platform for the right individual to make a significant impact, ensuring the continued success of a firm that places client satisfaction and quality service at the forefront of its ethos. This is an office based role Key Responsibilities for this Legal Practice Manager role: Oversee the day-to-day running of the firm's offices and ensure efficient administrative operations. Manage HR functions including staff recruitment, onboarding, training, and performance reviews. Ensure compliance with SRA regulations, Lexcel standards, AML policies, and GDPR. Liaise with accountants and manage office finances, budgets, and cost control measures. Maintain and update office policies and procedures. Provide leadership and support to fee earners and support staff. Coordinate IT systems and liaise with third-party providers as needed. Support partners with strategic planning and business development initiatives. Assist in managing insurance renewals, premises, and office supplies. Requirements for this Legal Practice Manager role: Proven experience as a Practice Manager within a legal environment. Strong knowledge of SRA compliance, financial management, and HR processes. Excellent organisational, communication, and problem-solving skills. Ability to manage multiple responsibilities across two office locations. A proactive mindset with a strong focus on continuous improvement. For more information about this Legal Practice Manager role please contact Victoria Kemp quoting reference 37529PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED.In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003
Audit Senior Poole £38,000 - £42,000 Looking to unlock your potential and advance your audit career? In this role, you'll lead diverse and significant client assignments, gaining invaluable experience and exposure. You'll mentor Audit Seniors and Trainees, developing your leadership capability, while benefiting from highly regarded development programmes, continuous support, and bespoke training aligned to your career goals. What's great about this Audit Senior role? Hybrid working model Option to buy up to 5 additional days' holiday Counselling and support services for you and your immediate family Virtual GP access for you and your immediate family Cycle to work scheme Retail, shopping, and gym discounts Gifts to recognise career and family milestones One paid volunteering day per year to support local organisations Your role as an Audit Senior: Planning and carrying out statutory audits of corporate clients, both on-site and in the office. Leading larger and more complex audit assignments. Leading the audit team on-site, ensuring audit procedures are adhered to. Working closely with colleagues and a diverse portfolio of clients. Supporting managers and partners on ad hoc projects and assignments. Supervising and supporting the work of junior team members. Developing and maintaining strong working relationships with clients. Liaising with clients to ensure a smooth and successful client experience. Producing work for Manager and/or Partner review. Identifying technical or client-specific issues and suggesting practical solutions. What you'll need to succeed: You must be ACA/ACCA Qualified with post qualification experience. Statutory audit experience gained in a professional practice environment. Experience of group audits and consolidated financial statements (desirable but not essential). Full clean driving licence with access to a car (desirable but not essential). Highly organised with the ability to plan and manage your own time. Able to work independently and as part of a team. Strong interpersonal skills with the ability to build rapport quickly with clients. Professional and discreet, demonstrating excellent client care. Experience using automated audit software and computer-based accounts and tax systems. Previous experience managing and developing people. What next: You'll be joining a well-established, growing professional services firm with multiple offices across the South West of England. The organisation offers long-term career development opportunities, a supportive and flexible working culture, and a strong focus on training and progression. The firm is widely recognised for its positive workplace culture, commitment to wellbeing, and high-quality development programmes for professionals at all stages of their careers: or phone on . As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Mar 12, 2026
Full time
Audit Senior Poole £38,000 - £42,000 Looking to unlock your potential and advance your audit career? In this role, you'll lead diverse and significant client assignments, gaining invaluable experience and exposure. You'll mentor Audit Seniors and Trainees, developing your leadership capability, while benefiting from highly regarded development programmes, continuous support, and bespoke training aligned to your career goals. What's great about this Audit Senior role? Hybrid working model Option to buy up to 5 additional days' holiday Counselling and support services for you and your immediate family Virtual GP access for you and your immediate family Cycle to work scheme Retail, shopping, and gym discounts Gifts to recognise career and family milestones One paid volunteering day per year to support local organisations Your role as an Audit Senior: Planning and carrying out statutory audits of corporate clients, both on-site and in the office. Leading larger and more complex audit assignments. Leading the audit team on-site, ensuring audit procedures are adhered to. Working closely with colleagues and a diverse portfolio of clients. Supporting managers and partners on ad hoc projects and assignments. Supervising and supporting the work of junior team members. Developing and maintaining strong working relationships with clients. Liaising with clients to ensure a smooth and successful client experience. Producing work for Manager and/or Partner review. Identifying technical or client-specific issues and suggesting practical solutions. What you'll need to succeed: You must be ACA/ACCA Qualified with post qualification experience. Statutory audit experience gained in a professional practice environment. Experience of group audits and consolidated financial statements (desirable but not essential). Full clean driving licence with access to a car (desirable but not essential). Highly organised with the ability to plan and manage your own time. Able to work independently and as part of a team. Strong interpersonal skills with the ability to build rapport quickly with clients. Professional and discreet, demonstrating excellent client care. Experience using automated audit software and computer-based accounts and tax systems. Previous experience managing and developing people. What next: You'll be joining a well-established, growing professional services firm with multiple offices across the South West of England. The organisation offers long-term career development opportunities, a supportive and flexible working culture, and a strong focus on training and progression. The firm is widely recognised for its positive workplace culture, commitment to wellbeing, and high-quality development programmes for professionals at all stages of their careers: or phone on . As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
I have recruited for this client for 20 years, they are a great bunch and this is an epic job. They need an experienced ERP Implementation consultant at this well-established ERP software provider with over 250 long-term customers across the manufacturing sector. The company typically work with each client for 10-15 years, so your role as an Implementation consultant is to really 'consult' and try t click apply for full job details
Mar 12, 2026
Full time
I have recruited for this client for 20 years, they are a great bunch and this is an epic job. They need an experienced ERP Implementation consultant at this well-established ERP software provider with over 250 long-term customers across the manufacturing sector. The company typically work with each client for 10-15 years, so your role as an Implementation consultant is to really 'consult' and try t click apply for full job details
Join the RAC. Together, we're going places. A competitive base salary of £38,625, with on-target earnings of up to £50,000 A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you'll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you'll deliver first-class service without the constraints of a traditional garage. We'll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now's the time to join a company that's redefining roadside repair. If you're a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply - it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you'll get benefits that go the extra mile: Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday-Saturday availability (8am-8pm), offers flexibility and stability Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward. Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings. Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments. Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term. Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it. Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you'll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here's what we're after: You're someone who gets people. This isn't just spanners and engines-our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You're not just in the RAC-you are the RAC. Every fix, every chat, every driveway visit shows what we're all about. You like mixing things up. Every day's a little different-servicing, diagnostics, repairs, and checks. But it doesn't stop there: you'll manage your stock, do your reporting, and keep those customer conversations flowing. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you'll need: Level 2 light vehicle maintenance qualification (or equivalent) At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles A full UK driving licence with fewer than 6 points We're Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it's this restless drive for better that's earned the trust of over 12.5 million members and it's why we're on a mission to be the UK's number one motoring services provider. That commitment to excellence isn't just felt by our members, it's echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We're all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you're invited to bring your full self to it.
Mar 12, 2026
Full time
Join the RAC. Together, we're going places. A competitive base salary of £38,625, with on-target earnings of up to £50,000 A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities 40 hours per week, with core hours from 8:30am to 5pm, and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, you'll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, you'll deliver first-class service without the constraints of a traditional garage. We'll equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Now's the time to join a company that's redefining roadside repair. If you're a skilled, practical mechanic looking to be part of something big, this is for you. No CV required when you apply - it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, you'll get benefits that go the extra mile: Earnings That Motivate - enjoy a market-competitive base salary of £38,625, with the opportunity to increase your earnings up to £50,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday-Saturday availability (8am-8pm), offers flexibility and stability Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward. Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings. Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments. Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term. Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it. Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you'll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Here's what we're after: You're someone who gets people. This isn't just spanners and engines-our mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. You're not just in the RAC-you are the RAC. Every fix, every chat, every driveway visit shows what we're all about. You like mixing things up. Every day's a little different-servicing, diagnostics, repairs, and checks. But it doesn't stop there: you'll manage your stock, do your reporting, and keep those customer conversations flowing. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What you'll need: Level 2 light vehicle maintenance qualification (or equivalent) At least 3 years' hands-on experience as a vehicle technician working with a range of light vehicles A full UK driving licence with fewer than 6 points We're Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, it's this restless drive for better that's earned the trust of over 12.5 million members and it's why we're on a mission to be the UK's number one motoring services provider. That commitment to excellence isn't just felt by our members, it's echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. We're all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you're invited to bring your full self to it.
EXCLUSIVE NEW ROLE SOCIAL MEDIA MANAGER £35k-40k Lancashire Forward Role is partnering with a fast-growing lifestyle brand where creativity leads everything they do and content drives growth. If you live on socials, spot trends before they peak and know how to turn scroll-stopping content into real results, you'll fit right in click apply for full job details
Mar 12, 2026
Full time
EXCLUSIVE NEW ROLE SOCIAL MEDIA MANAGER £35k-40k Lancashire Forward Role is partnering with a fast-growing lifestyle brand where creativity leads everything they do and content drives growth. If you live on socials, spot trends before they peak and know how to turn scroll-stopping content into real results, you'll fit right in click apply for full job details
Role Outline The Royal Albert Hall is recruiting for an enthusiastic and experienced Box Office Systems specialist to join our Ticketing team. The Box Office Systems Coordinator is a new role within the box office. They will work very closely with the Ticketing Manager (Financial Reconciliation). Day to day they will work with this role holder in ensuring a timely delivery of settlements and cover this role when they are on holiday. They will also act as first point of contact for resolving ticketing-related issues, maintaining accurate records and support the overall ticketing process. They will also assist in testing new Web development and Tessitura versions (as required). We are looking for someone with experience of Tessitura or an understanding of alternative ticketing systems. They will be able to work in a fast-paced environment and be able to organise and prioritise their workload. We are looking for a strong communicator with attention to detail with the ability to adapt to new technology, with good problem solving and analytical skills. This is an exciting opportunity for individuals wishing to further their career in the Ticketing sector at a world-class venue. Please see the recruitment pack for more information about this role and to apply. The closing date for all applications is 12pm on Monday 23rd March 2026. Applicants must be available for a first interview on the week commencing 13th April 2026. The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply .
Mar 12, 2026
Full time
Role Outline The Royal Albert Hall is recruiting for an enthusiastic and experienced Box Office Systems specialist to join our Ticketing team. The Box Office Systems Coordinator is a new role within the box office. They will work very closely with the Ticketing Manager (Financial Reconciliation). Day to day they will work with this role holder in ensuring a timely delivery of settlements and cover this role when they are on holiday. They will also act as first point of contact for resolving ticketing-related issues, maintaining accurate records and support the overall ticketing process. They will also assist in testing new Web development and Tessitura versions (as required). We are looking for someone with experience of Tessitura or an understanding of alternative ticketing systems. They will be able to work in a fast-paced environment and be able to organise and prioritise their workload. We are looking for a strong communicator with attention to detail with the ability to adapt to new technology, with good problem solving and analytical skills. This is an exciting opportunity for individuals wishing to further their career in the Ticketing sector at a world-class venue. Please see the recruitment pack for more information about this role and to apply. The closing date for all applications is 12pm on Monday 23rd March 2026. Applicants must be available for a first interview on the week commencing 13th April 2026. The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply .
Property Services Manager (Housing) Client: Council in the East Midlands Salary: £55,500 to £58,900 Type: Permanent, Full-Time About the Role Panoramic Associates are delighted to be supporting a council in the East Midlands in its search for an experienced Property Services Manager to lead its Housing Asset Team. This vital role focuses on providing high-quality, safe, and well-maintained housing for tenants. With responsibilities spanning responsive repairs, planned maintenance, and building safety compliance, you'll play a central role in delivering positive outcomes for residents and ensuring good value for money. Key Responsibilities Oversee core housing asset functions to maintain high standards of safety and quality. Manage responsive repairs, planned maintenance, and safety compliance programmes. Communicate key performance metrics (e.g., complaints, safety) in clear, accessible formats for tenants and other stakeholders. Drive data-led asset management, long-term planning, and budget management. Collaborate with tenants, actively listening to their feedback and implementing service improvements based on their needs. About You We're looking for an asset management professional with strong experience in a housing environment, ideally social housing. You should have a solid understanding of asset management principles, building safety compliance, and regulatory requirements. Additionally, you'll be skilled in managing change and effectively reporting progress to stakeholders. Requirements Extensive asset management experience, preferably in social housing. Strong knowledge of relevant legislation and safety standards, with contract management expertise. Demonstrated ability to plan for long-term budgeting and maintenance programmes. Qualifications: Level 4 housing or property-based qualification preferred (or commitment to obtain within three years). Full UK driving licence required. A DBS check is required About the Council Located in the East Midlands, this council offers a dynamic, supportive work environment committed to sustainable growth and community wellbeing. Join a forward-thinking organisation offering flexible hours, agile working options, a generous leave package, a full week off at Christmas, and professional development support. How to Apply If you're ready to make a real difference in the community and lead the council's Housing Asset Team, please contact Louise at Panoramic Associates. Apply for this role Please tick the box to acknowledge your acceptance of our Privacy Policy
Mar 12, 2026
Full time
Property Services Manager (Housing) Client: Council in the East Midlands Salary: £55,500 to £58,900 Type: Permanent, Full-Time About the Role Panoramic Associates are delighted to be supporting a council in the East Midlands in its search for an experienced Property Services Manager to lead its Housing Asset Team. This vital role focuses on providing high-quality, safe, and well-maintained housing for tenants. With responsibilities spanning responsive repairs, planned maintenance, and building safety compliance, you'll play a central role in delivering positive outcomes for residents and ensuring good value for money. Key Responsibilities Oversee core housing asset functions to maintain high standards of safety and quality. Manage responsive repairs, planned maintenance, and safety compliance programmes. Communicate key performance metrics (e.g., complaints, safety) in clear, accessible formats for tenants and other stakeholders. Drive data-led asset management, long-term planning, and budget management. Collaborate with tenants, actively listening to their feedback and implementing service improvements based on their needs. About You We're looking for an asset management professional with strong experience in a housing environment, ideally social housing. You should have a solid understanding of asset management principles, building safety compliance, and regulatory requirements. Additionally, you'll be skilled in managing change and effectively reporting progress to stakeholders. Requirements Extensive asset management experience, preferably in social housing. Strong knowledge of relevant legislation and safety standards, with contract management expertise. Demonstrated ability to plan for long-term budgeting and maintenance programmes. Qualifications: Level 4 housing or property-based qualification preferred (or commitment to obtain within three years). Full UK driving licence required. A DBS check is required About the Council Located in the East Midlands, this council offers a dynamic, supportive work environment committed to sustainable growth and community wellbeing. Join a forward-thinking organisation offering flexible hours, agile working options, a generous leave package, a full week off at Christmas, and professional development support. How to Apply If you're ready to make a real difference in the community and lead the council's Housing Asset Team, please contact Louise at Panoramic Associates. Apply for this role Please tick the box to acknowledge your acceptance of our Privacy Policy
Job Title: Head of Regulatory Engagement Location: London / flexible (hybrid working) About the Role: The Head of Regulatory Engagement is responsible for managing and overseeing all engagement with the Financial Conduct Authority (FCA). Through leading the delivery of accurate, timely, high-quality responses and notifications to the FCA they will play a lead role in MSG maintaining a positive, constructive relationship with the FCA. The role holder will also lead the firm's strategy and approach to regulatory engagement, change and horizon scanning, oversee the accurate and timely submission of regulatory reporting and have overall responsibility for the design, maintenance, and effectiveness of the firm's Senior Managers & Certification Regime (SM&CR) arrangements. This role therefore plays a critical role in ensuring the firm meets FCA standards, including the Principles for Businesses, Consumer Duty, and conduct expectations. Key Responsibilities: Develop and lead implementation of a strategy for engagement and influencing regulatory stakeholders, engaging with senior leaders (up to Board level) in the agreement and implementation of this. Act as the firm's central point of contact internally and externally for all FCA engagement, ensuring consistent, accurate, and timely interactions in line with the agreed strategy. This will include leading and overseeing responses to FCA information requests, s.165 requests, supervisory enquiries, and thematic reviews. Support the CRO's and other SMF's in building and maintaining effective FCA supervisory relationships, including routine engagement, deep dives, and ad-hoc interactions. Accountable for the coordination and delivery of regulatory engagement activities across multiple related business units, ensuring consistent, accurate and timely responses to supervisory requests and reviews. Shapes and drives a coherent regulatory engagement strategy across interconnected units, aligning messaging, positioning and approach with the Group's risk appetite and strategic objectives. Maintains oversight of cross-unit regulatory commitments and remediation actions, tracking progress to closure and escalating risks, delays or inconsistencies to senior management. Coordinate preparation for FCA interactions (including interviews visits, reviews, and inspections, ensuring senior stakeholders are appropriately briefed and supported. Ensure all FCA regulatory submissions, notifications, and reporting are completed accurately and on time. Lead FCA-focused horizon scanning, monitoring policy statements, consultations, Dear CEO letters, portfolio letters, and supervisory communications, ensuring the impact is assessed and communicated to relevant stakeholders Coordinate and oversee firm-wide implementation of FCA regulatory change, ensuring clear ownership, effective delivery, and appropriate governance. Lead the design and maintenance of the firm's SM&CR framework in line with FCA requirements, ensuring strong visibility of accountability across the Group. Develop and sustain strong internal relationships to embed a clear understanding of FCA expectations throughout the business, providing guidance and training to ensure consistent compliance culture and readiness for FCA engagement Act as the senior subject-matter expert on FCA regulatory matters to the Executive, providing insight, analysis, and influencing senior stakeholders in relation to recommendations to protect the organisation's interests and reputation. Support Board and committee oversight by providing clear, concise updates on FCA engagement, regulatory risks, and emerging supervisory themes. Lead, develop, and mentor a specialist team focused on FCA regulatory engagement, fostering continuous improvement and technical excellence in regulatory affairs. About you: Significant experience of regulatory engagement with the FCA within the insurance or broader financial services sector, with a proven track record of managing complex FCA relationships and regulatory change projects. Deep, practical understanding of FCA regulatory frameworks, supervisory approach, and SM&CR. Expert technical knowledge of key FCA Handbooks (inc. SUP, SYSC, PRIN, TC and ICOBS) Experience advising Boards and Executive Committees on FCA expectations and regulatory risk. Strong analytical and strategic thinking, capable of interpreting FCA regulatory developments and shaping business responses. Strong leadership, influencing, and communication skills (verbal and written), with credibility at the most senior levels.
Mar 12, 2026
Full time
Job Title: Head of Regulatory Engagement Location: London / flexible (hybrid working) About the Role: The Head of Regulatory Engagement is responsible for managing and overseeing all engagement with the Financial Conduct Authority (FCA). Through leading the delivery of accurate, timely, high-quality responses and notifications to the FCA they will play a lead role in MSG maintaining a positive, constructive relationship with the FCA. The role holder will also lead the firm's strategy and approach to regulatory engagement, change and horizon scanning, oversee the accurate and timely submission of regulatory reporting and have overall responsibility for the design, maintenance, and effectiveness of the firm's Senior Managers & Certification Regime (SM&CR) arrangements. This role therefore plays a critical role in ensuring the firm meets FCA standards, including the Principles for Businesses, Consumer Duty, and conduct expectations. Key Responsibilities: Develop and lead implementation of a strategy for engagement and influencing regulatory stakeholders, engaging with senior leaders (up to Board level) in the agreement and implementation of this. Act as the firm's central point of contact internally and externally for all FCA engagement, ensuring consistent, accurate, and timely interactions in line with the agreed strategy. This will include leading and overseeing responses to FCA information requests, s.165 requests, supervisory enquiries, and thematic reviews. Support the CRO's and other SMF's in building and maintaining effective FCA supervisory relationships, including routine engagement, deep dives, and ad-hoc interactions. Accountable for the coordination and delivery of regulatory engagement activities across multiple related business units, ensuring consistent, accurate and timely responses to supervisory requests and reviews. Shapes and drives a coherent regulatory engagement strategy across interconnected units, aligning messaging, positioning and approach with the Group's risk appetite and strategic objectives. Maintains oversight of cross-unit regulatory commitments and remediation actions, tracking progress to closure and escalating risks, delays or inconsistencies to senior management. Coordinate preparation for FCA interactions (including interviews visits, reviews, and inspections, ensuring senior stakeholders are appropriately briefed and supported. Ensure all FCA regulatory submissions, notifications, and reporting are completed accurately and on time. Lead FCA-focused horizon scanning, monitoring policy statements, consultations, Dear CEO letters, portfolio letters, and supervisory communications, ensuring the impact is assessed and communicated to relevant stakeholders Coordinate and oversee firm-wide implementation of FCA regulatory change, ensuring clear ownership, effective delivery, and appropriate governance. Lead the design and maintenance of the firm's SM&CR framework in line with FCA requirements, ensuring strong visibility of accountability across the Group. Develop and sustain strong internal relationships to embed a clear understanding of FCA expectations throughout the business, providing guidance and training to ensure consistent compliance culture and readiness for FCA engagement Act as the senior subject-matter expert on FCA regulatory matters to the Executive, providing insight, analysis, and influencing senior stakeholders in relation to recommendations to protect the organisation's interests and reputation. Support Board and committee oversight by providing clear, concise updates on FCA engagement, regulatory risks, and emerging supervisory themes. Lead, develop, and mentor a specialist team focused on FCA regulatory engagement, fostering continuous improvement and technical excellence in regulatory affairs. About you: Significant experience of regulatory engagement with the FCA within the insurance or broader financial services sector, with a proven track record of managing complex FCA relationships and regulatory change projects. Deep, practical understanding of FCA regulatory frameworks, supervisory approach, and SM&CR. Expert technical knowledge of key FCA Handbooks (inc. SUP, SYSC, PRIN, TC and ICOBS) Experience advising Boards and Executive Committees on FCA expectations and regulatory risk. Strong analytical and strategic thinking, capable of interpreting FCA regulatory developments and shaping business responses. Strong leadership, influencing, and communication skills (verbal and written), with credibility at the most senior levels.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards. Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice. Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs. Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict. Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency. Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency. What you'll bring: Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations. Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking. Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Showroom Manager Location: Millets Farm, Oxfordshire Working Hours: Wednesday Sunday, 9:00 AM 5:00 PM About Us We are a growing home improvement company specialising in high-quality windows, doors, and living spaces. We pride ourselves on providing excellent customer service and helping homeowners transform their properties with stylish, energy-efficient solutions click apply for full job details
Mar 12, 2026
Full time
Showroom Manager Location: Millets Farm, Oxfordshire Working Hours: Wednesday Sunday, 9:00 AM 5:00 PM About Us We are a growing home improvement company specialising in high-quality windows, doors, and living spaces. We pride ourselves on providing excellent customer service and helping homeowners transform their properties with stylish, energy-efficient solutions click apply for full job details
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 12, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Design System Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app via our design system. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Lead a small team of product designers to deliver world-class, innovative, and intuitive evidence-based user experiences across web and native platforms. Own the Sky design system strategic direction, ensuring scalability, governance, and alignment with product strategy and business goals. Partner with engineering, product, research, and analytics to ensure system usability, performance, and brand consistency across platforms. Be responsible for system architecture, tokenisation, documentation quality, and design-engineering parity, while using AI tools and engaging with Design Ops to improve efficiency. Champion inclusive design and embed WCAG 2.2 accessibility standards across all components, patterns, and motion principles. Shape the end-to-end experience vision, define CX KPIs, and link design system adoption to measurable business outcomes. What you'll bring: Demonstrated experience delivering world-class, large-scale digital products and design systems across responsive web and native applications. Expert-level skills with component libraries, token structures, and conditional prototyping for scalable systems. Mastery in accessibility to create inclusive experiences, using user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to interpret user behaviour and analyse performance Proven experience partnering with developers on component implementation, governance pipelines, and code alignment. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Overview Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession. Key Responsibilities Preparing papers and files for court, tribunals, hearings and meetings. Creating and updating records on our in house computer system and data input. Recording courts accurately, interpreting and entering required information on court files. Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis and reports. Communicating with the public, the Judiciary, other Court and Tribunal users and representatives of other agencies and organisations. Requirements Friendly and approachable manner with excellent customer service skills. Ability to multitask and work efficiently in a fast paced environment. Good written and verbal communication skills. IT proficiency and ability to learn and adapt to different technologies and software packages. Excellent organisational skills. Working Hours and Flexibility Standard full time working hours are 37 hours per week. HMCTS welcomes part time, flexible and job sharing working patterns where they meet the demands of the role and business needs and are agreed prior to appointment. Applications for part time working would be considered; due to the nature of the role the minimum hours would be 30 hours per week over 5 days. Immigration Sponsorship Skilled Worker Visa - This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government increased the salary threshold and skill level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship unless you have held a Skilled Worker visa continuously since before 22 July 2025. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. Hybrid Working The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. Benefits Annual leave - 25 days on appointment, increasing to 30 days after five years of service, plus a scheme to buy or sell up to three days per year. Public holidays and one privilege day. Pension - Choice of pension schemes. Training - Extensive range of training and development opportunities. Networks - Employee run networks for minority ethnic origin, disabilities, caring responsibilities, women employees, and LGBT employees. Family Friendly policies - Reduced hours or job share. Flexible benefits - Voluntary benefits, retail vouchers and discounts. Childcare support - Including Tax Free Childcare. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. Veteran Initiative As part of the Civil Service's "Making the Civil Service a Great Place to work for veterans" initiative, eligible former members of the Armed Forces are guaranteed an interview scheme to secure rewarding jobs. EEO Statement The Civil Service is committed to attracting, retaining and investing in talent wherever it is found. For further information, see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. Recruitment Process and Advice Please avoid repeating content from your Statement of Suitability. That section should focus on what you can do, supported by specific examples. This question is about what you've done and the context in which your experience was gained.
Mar 12, 2026
Full time
Overview Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession. Key Responsibilities Preparing papers and files for court, tribunals, hearings and meetings. Creating and updating records on our in house computer system and data input. Recording courts accurately, interpreting and entering required information on court files. Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis and reports. Communicating with the public, the Judiciary, other Court and Tribunal users and representatives of other agencies and organisations. Requirements Friendly and approachable manner with excellent customer service skills. Ability to multitask and work efficiently in a fast paced environment. Good written and verbal communication skills. IT proficiency and ability to learn and adapt to different technologies and software packages. Excellent organisational skills. Working Hours and Flexibility Standard full time working hours are 37 hours per week. HMCTS welcomes part time, flexible and job sharing working patterns where they meet the demands of the role and business needs and are agreed prior to appointment. Applications for part time working would be considered; due to the nature of the role the minimum hours would be 30 hours per week over 5 days. Immigration Sponsorship Skilled Worker Visa - This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules. From 22 July 2025, the Government increased the salary threshold and skill level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship unless you have held a Skilled Worker visa continuously since before 22 July 2025. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. Hybrid Working The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. Benefits Annual leave - 25 days on appointment, increasing to 30 days after five years of service, plus a scheme to buy or sell up to three days per year. Public holidays and one privilege day. Pension - Choice of pension schemes. Training - Extensive range of training and development opportunities. Networks - Employee run networks for minority ethnic origin, disabilities, caring responsibilities, women employees, and LGBT employees. Family Friendly policies - Reduced hours or job share. Flexible benefits - Voluntary benefits, retail vouchers and discounts. Childcare support - Including Tax Free Childcare. Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens. Veteran Initiative As part of the Civil Service's "Making the Civil Service a Great Place to work for veterans" initiative, eligible former members of the Armed Forces are guaranteed an interview scheme to secure rewarding jobs. EEO Statement The Civil Service is committed to attracting, retaining and investing in talent wherever it is found. For further information, see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. Recruitment Process and Advice Please avoid repeating content from your Statement of Suitability. That section should focus on what you can do, supported by specific examples. This question is about what you've done and the context in which your experience was gained.
We re looking for a Senior Philanthropy Manager to join English National Opera and play a leading role in sustaining and growing our philanthropic income. This is a highly visible and rewarding role for someone with emotional intelligence, creativity, and discretion. If you re passionate about the arts and skilled at building relationships that lead to transformative support, we d love to hear from you. Requirements: Excited about the prospect of working at an innovative company, with accessibility at the heart of everything it does An outstanding fundraising professional, with experience securing five and six figure gifts Highly passionate and well-versed in the arts, music and opera Ability to build positive relationships with internal and external stakeholders, including funders of all kinds, audience members, visiting artists and ENO colleagues across all departments Dynamic individual with the ability to work independently, and yet collaboratively within the Development Department Supportive colleague willing to share their skills, experience and knowledge with other fundraisers in the Department Ability to work with and build excellent working relationships with a wide range of visiting directors, conductors, designers and musicians as well as internal ENO staff Confident with technology and experience working with ticketing and CRM Systems Excellent verbal and written communication and skills and attention to detail Evidence of networking and relationship building at a senior level Commitment to professional development with a willingness to develop knowledge, skills and experience Excellent communication skills and ability to present complex budgets in a simple manner appropriate to different stakeholder audiences Benefits: 25 days annual leave plus public holidays Free/discounted ENO tickets Salary sacrifice pension scheme Eyecare vouchers Employee Assistance Programme Please see our recruitment pack for more details. English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, English National Opera particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
Mar 12, 2026
Full time
We re looking for a Senior Philanthropy Manager to join English National Opera and play a leading role in sustaining and growing our philanthropic income. This is a highly visible and rewarding role for someone with emotional intelligence, creativity, and discretion. If you re passionate about the arts and skilled at building relationships that lead to transformative support, we d love to hear from you. Requirements: Excited about the prospect of working at an innovative company, with accessibility at the heart of everything it does An outstanding fundraising professional, with experience securing five and six figure gifts Highly passionate and well-versed in the arts, music and opera Ability to build positive relationships with internal and external stakeholders, including funders of all kinds, audience members, visiting artists and ENO colleagues across all departments Dynamic individual with the ability to work independently, and yet collaboratively within the Development Department Supportive colleague willing to share their skills, experience and knowledge with other fundraisers in the Department Ability to work with and build excellent working relationships with a wide range of visiting directors, conductors, designers and musicians as well as internal ENO staff Confident with technology and experience working with ticketing and CRM Systems Excellent verbal and written communication and skills and attention to detail Evidence of networking and relationship building at a senior level Commitment to professional development with a willingness to develop knowledge, skills and experience Excellent communication skills and ability to present complex budgets in a simple manner appropriate to different stakeholder audiences Benefits: 25 days annual leave plus public holidays Free/discounted ENO tickets Salary sacrifice pension scheme Eyecare vouchers Employee Assistance Programme Please see our recruitment pack for more details. English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, English National Opera particularly encourages potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
Supply Chain and Governance Technician Certain Advantage is hiring for a Supply Chain and Governance Technician based in the Brize Norton area. This role is on a contract basis and is hybrid-based. The Company Were working with a Manufacturing business that operates in the Aerospace sector click apply for full job details
Mar 12, 2026
Seasonal
Supply Chain and Governance Technician Certain Advantage is hiring for a Supply Chain and Governance Technician based in the Brize Norton area. This role is on a contract basis and is hybrid-based. The Company Were working with a Manufacturing business that operates in the Aerospace sector click apply for full job details
Thrive Group are delighted to be working with our client in Westbury who are actively looking to recruit a Production Operative to join the team. What you will be doing: Taking stock that has finished production Ensuring correct stock layout, quantity and quality is correct on pallet and that the finished pallets meet quality standards click apply for full job details
Mar 12, 2026
Full time
Thrive Group are delighted to be working with our client in Westbury who are actively looking to recruit a Production Operative to join the team. What you will be doing: Taking stock that has finished production Ensuring correct stock layout, quantity and quality is correct on pallet and that the finished pallets meet quality standards click apply for full job details
Harper May is partnering with a fast-growing and innovative Media & Events company that has recently completed a major acquisition, reinforcing its position as one of the UK's most dynamic players in the sector. With ambitious plans to expand into new markets over the next five years, the business is now seeking an experienced FP&A Manager to help shape financial strategy and support ongoing commercial success. Role Overview: The FP&A Manager will work closely with senior leadership to deliver robust financial planning, accurate forecasting, and insightful analysis. This role will play a central part in driving efficiency, profitability, and long-term business growth during a pivotal stage in the company's development. Key Responsibilities: Support the development of medium and long-term financial plans in collaboration with senior leadership Lead budgeting processes and ensure alignment across departments Provide insightful analysis on market trends, competitor activity, and performance drivers Deliver monthly forecasting and financial reporting across revenue, cost, and margin metrics Manage and develop a team of four, including finance and purchasing functions Conduct margin analysis to support commercial and operational decision-making Support finance systems reporting; experience with SAP, F&B Shop, or Opera is desirable Key Requirements: Qualified accountant (ACA / ACCA / CIMA) Proven experience in an FP&A leadership role, ideally within media, events, or a fast-paced commercial environment Advanced Excel and financial modelling skills Strong analytical and commercial acumen Excellent communication and stakeholder engagement skills Well-organised with a hands-on and proactive approach
Mar 12, 2026
Full time
Harper May is partnering with a fast-growing and innovative Media & Events company that has recently completed a major acquisition, reinforcing its position as one of the UK's most dynamic players in the sector. With ambitious plans to expand into new markets over the next five years, the business is now seeking an experienced FP&A Manager to help shape financial strategy and support ongoing commercial success. Role Overview: The FP&A Manager will work closely with senior leadership to deliver robust financial planning, accurate forecasting, and insightful analysis. This role will play a central part in driving efficiency, profitability, and long-term business growth during a pivotal stage in the company's development. Key Responsibilities: Support the development of medium and long-term financial plans in collaboration with senior leadership Lead budgeting processes and ensure alignment across departments Provide insightful analysis on market trends, competitor activity, and performance drivers Deliver monthly forecasting and financial reporting across revenue, cost, and margin metrics Manage and develop a team of four, including finance and purchasing functions Conduct margin analysis to support commercial and operational decision-making Support finance systems reporting; experience with SAP, F&B Shop, or Opera is desirable Key Requirements: Qualified accountant (ACA / ACCA / CIMA) Proven experience in an FP&A leadership role, ideally within media, events, or a fast-paced commercial environment Advanced Excel and financial modelling skills Strong analytical and commercial acumen Excellent communication and stakeholder engagement skills Well-organised with a hands-on and proactive approach
A leading rural management firm in Harrogate seeks a dedicated team player for their Rural Land Management team. Your role will encompass estate management, managing contractor performance, and liaising with tenants. Ideal candidates will possess strong communication skills, practical property experience, and be proficient in Microsoft Office. This position offers competitive benefits and a commitment to diversity, inclusion, and a great workplace culture.
Mar 12, 2026
Full time
A leading rural management firm in Harrogate seeks a dedicated team player for their Rural Land Management team. Your role will encompass estate management, managing contractor performance, and liaising with tenants. Ideal candidates will possess strong communication skills, practical property experience, and be proficient in Microsoft Office. This position offers competitive benefits and a commitment to diversity, inclusion, and a great workplace culture.
Customer Support Assistant (start date 20th April 2026) Kilmarnock Salary £25,000 - Full-time permanent Mon to Fri 8 am to 4 pm or 9 am to 5 pm (no evenings or weekends) This is an exciting opportunity to work for a global debt purchase and collection company. You would be based at one of the best offices in Scotland, the Halo building in Kilmarnock although the role does offer hybrid working with 2 days per week from home. This is a fantastic opportunity to work for a global company and really build a career and make a difference to vulnerable customers. What your day looks like Help customers who are experiencing complex personal circumstances Discuss, empathise, and encourage disclosure of information to allow you to help customers Communicating with customers and third parties via telephone, email, letter & live chat Work together with your team and share best practices to improve our service continually What we expect from you Deliver great conversations and customer outcomes by phone and in writing Maintain consistently high standards of quality during customer interactions Know Your Customer Take the right approach, not necessarily the normal approach Efficiently managing your caseload within agreed targets Comfortable using multiple systems and Microsoft packages Adhere to our values C ommitted to always doing our best work A ccountable for our actions R espectful in our interactions with each other E thical in every situation S uccessful because we work together as a team The perks (who doesn t love a perk or two) Monthly/Quarterly recognition programme and incentives throughout the year Ability to earn annual bonus Hybrid/Flexible hours of work Currently Monday to Friday - 8 am to 4 pm or 9 am to 5 pm (no evenings or weekends Salary: £25,000 If interested in this exciting opportunity, please hit apply or contact me at (url removed) for more information. HRC Recruitment is an equal opportunities employer and all applications will be treated as such.
Mar 12, 2026
Full time
Customer Support Assistant (start date 20th April 2026) Kilmarnock Salary £25,000 - Full-time permanent Mon to Fri 8 am to 4 pm or 9 am to 5 pm (no evenings or weekends) This is an exciting opportunity to work for a global debt purchase and collection company. You would be based at one of the best offices in Scotland, the Halo building in Kilmarnock although the role does offer hybrid working with 2 days per week from home. This is a fantastic opportunity to work for a global company and really build a career and make a difference to vulnerable customers. What your day looks like Help customers who are experiencing complex personal circumstances Discuss, empathise, and encourage disclosure of information to allow you to help customers Communicating with customers and third parties via telephone, email, letter & live chat Work together with your team and share best practices to improve our service continually What we expect from you Deliver great conversations and customer outcomes by phone and in writing Maintain consistently high standards of quality during customer interactions Know Your Customer Take the right approach, not necessarily the normal approach Efficiently managing your caseload within agreed targets Comfortable using multiple systems and Microsoft packages Adhere to our values C ommitted to always doing our best work A ccountable for our actions R espectful in our interactions with each other E thical in every situation S uccessful because we work together as a team The perks (who doesn t love a perk or two) Monthly/Quarterly recognition programme and incentives throughout the year Ability to earn annual bonus Hybrid/Flexible hours of work Currently Monday to Friday - 8 am to 4 pm or 9 am to 5 pm (no evenings or weekends Salary: £25,000 If interested in this exciting opportunity, please hit apply or contact me at (url removed) for more information. HRC Recruitment is an equal opportunities employer and all applications will be treated as such.
