The Brew Factory

Overview Located in the heart of Cardiff, our vibrant café serves exceptional coffee, teas, specialty drinks, bubble teas, artisan bakery treats, and fresh gelato. We create a welcoming space where quality, creativity, and service come together to celebrate great taste and experience. Responsibilities We are seeking a motivated and hands-on Store Manager to lead daily operations, manage an enthusiastic team, and drive excellence in both service and sales. The ideal candidate will bring a dynamic blend of hospitality experience, commercial awareness, and an eye for detail in presentation and product placement. Key Responsibilities Lead, train, and motivate the store team to deliver exceptional customer service. Oversee daily operations: opening, closing, inventory management, and merchandising. Ensure consistent product quality across all offerings - from barista coffee to bubble tea and gelato. Manage staff scheduling, payroll reporting, and performance reviews efficiently. Drive sales growth through great customer engagement and creative display management. Uphold high standards of hygiene, safety, and store appearance. Support product development, marketing, and seasonal promotions. Benefits Benefits & Perks Competitive salary aligned with experience. Profit-sharing incentive based on store performance. Comprehensive training and ongoing professional development. Employee discounts across drinks and desserts. Opportunities for career growth within our expanding brand. How to Apply Send your CV and a short note about why you'd be a great fit for our Cardiff café to HR at thebrewfactory co uk