Airbox Fulfilment Ltd

Our success is built upon the trust and dedication of our team members. We view ourselves not only as a warehouse and distributor but as an integral part of our clients' businesses. We are confident in our ability to provide the best service available and are always looking for passionate individuals to join us in our mission. Whether you're interested in operations, customer service, or content creation, Airbox Fulfilment offers a dynamic and supportive environment for personal and professional growth. Please note, we are not working with recruitment agencies on this vacancy. Agencies contacting us will respectfully be declined, and candidates presented with this job by agencies on our behalf, please regard this as false representation. Join our senior leadership team and help shape the future of fulfilment at Airbox. As we continue to scale across the UK and Europe (and further), we are looking for an experienced Head of Warehouse Operations to design, lead, and deliver our warehouse operations strategy across multiple Airbox Fulfilment sites. This newly created role is a hands on senior leadership role for someone who thrives in complex, fast paced fulfilment environments and knows how to turn strategy into operational excellence. You will set the operational direction, build strong leadership teams, and ensure our warehouses consistently deliver for our clients, our people, and the business. About the Role As Head of Warehouse Operations, you will have end to end accountability for our core warehouse functions, including Goods In, Inventory, Fulfilment, Rework, Returns, and Dispatch, across one or more sites. You will design scalable operating models, embed performance discipline, and lead high performing teams to deliver exceptional service, operational efficiency, and safe, compliant workplaces. Working closely with the SLT, you will play a critical role in shaping future capacity, automation, and growth plans for Airbox. This role is ideal for a senior operations leader who enjoys balancing long term strategy with day to day delivery, and who is motivated by building strong teams, robust processes, and sustainable performance. Key Responsibilities Strategic Leadership & Operational Delivery Design and deliver the warehouse operations strategy aligned to Airbox's growth plans Lead performance across all warehouse functions, optimising cost, quality, and service Partner with the SLT on capacity planning, site scaling, automation, and investment decisions Champion a data led culture with clear KPIs, accountability, and continuous improvement Leadership & People Development Build, lead, and develop a strong operational leadership team across sites Ensure effective workforce planning, succession planning, and capability development Embed a positive, fair, and high performance culture aligned to Airbox values Set clear expectations and role model consistent leadership behaviours Client & Commercial Delivery Establish and maintain client SLAs, KPIs, and service standards across operations Lead proactive issue resolution, escalation management, and service recovery Collaborate with Client Services, Implementation, and Commercial teams on complex solutions Represent warehouse operations in client meetings, reviews, and senior forums Hold P&L accountability, ensuring delivery within agreed budgets Drive operational improvements through lean methods, automation, and technology Lead WMS enhancements, system integrations, and end to end process reviews Support peak, seasonal, and promotional planning across warehouse sites Facilitate cross functional working groups to pilot, explore, and embed improvements Compliance, Safety & Standards Ensure full compliance with H&S legislation and warehouse safety standards Lead risk assessments, audits, and continuous safety improvement initiatives Embed a safety first, compliant, and well maintained warehouse environment Maintain high standards in security, access control, and operational documentation What We're Looking For Essential 5+ years' experience in a senior warehouse or fulfilment leadership role Background in 3PL, eCommerce, or high growth fulfilment environments Ability to be site based in Leighton Buzzard with regular travel across our other sites Proven experience leading large, multi function warehouse operations Strong commercial and operational acumen with a strategic mindset Demonstrable success in SLA delivery, client satisfaction, and process improvement Confident using WMS platforms, operational KPIs, and leading change Excellent leadership, communication, and coaching capability Desirable Lean Six Sigma or similar operational improvement qualification Experience managing multi site operations across the UK and/or EU Exposure to DTC or omnichannel fulfilment models Experience supporting site expansion, relocation, or automation projects What We Offer Competitive salary (dependent on experience - please complete our application form and tell us what your expectations are) Bonus opportunities linked to performance A senior leadership role with real influence and autonomy The opportunity to shape scalable warehouse operations as we grow Clear progression opportunities into Director level or Group roles - we've grown 350% in the last 12 months - next year we plan to grow even more A collaborative, ambitious team that values ownership, clarity, and delivery Additional Information • Some travel between UK and European sites may be required • Flexibility is needed during peak trading periods and periods of change • This is an on site senior leadership role, with hybrid flexibility by arrangement How to Apply Please submit your CV and a short covering statement explaining why you are a strong fit for this role. You will be asked to answer a small number of application questions. Incomplete applications may not be progressed, so please take the time to tell us about your experience and motivation. No phone applications, please. We aim to review applications promptly and will contact shortlisted candidates quickly.

A dynamic logistics company in the UK is seeking a Warehouse Manager to oversee daily operations in a high-volume fulfillment environment. You will lead a team, monitor KPIs, and ensure efficient stock movement while supporting continuous improvement initiatives. Ideal candidates have warehouse management experience and strong people skills, and must be comfortable in a bilingual team. This role offers competitive salary and opportunities for career growth.

A fast-growing logistics company in Leighton Buzzard seeks a Head of Warehouse Operations to design and implement the entire warehouse operations strategy. This hands-on senior leadership role requires candidates with over 5 years of experience in warehouse or fulfilment environments, capable of managing large teams and driving operational excellence. The position offers a competitive salary, performance-related bonuses, and the opportunity to influence the shaping of scalable operations effectively.

Our success is built upon the trust and dedication of our team members. We view ourselves not only as a warehouse and distributor but as an integral part of our clients' businesses. We are confident in our ability to provide the best service available and are always looking for passionate individuals to join us in our mission. Whether you're interested in operations, customer service, or content creation, Airbox Fulfilment offers a dynamic and supportive environment for personal and professional growth. Join our leadership team as a warehouse manager and grow your career as we continue to scale across the UK and Europe! About the Role We're looking for someone who thrives in a high-volume, multi-client environment. You'll oversee daily warehouse activity - from goods-in through to dispatch - and lead a team of around 60 staff, ranging from Supervisors and Operatives to meet key performance targets for our clients, old and new. You'll also develop your own skills working as part of a team of Warehouse Managers, managing a large 3PL warehouse operation in Leighton Buzzard. This role is perfect for someone who thrives in a scaling fulfilment environment and likes to get things done right, while aiming to continuously improve. There will be a heavy focus on the client delivery, the development of our people and the Airbox culture. Key Responsibilities Support our Warehouse Operations Manager to lead day-to-day operations across our warehouse Develop and mentor a team of Warehouse Supervisors as you develop your management skills Monitor and manage warehouse KPIs like order accuracy and dispatch times Ensure all stock movement and order processing is efficient and accurate Support continuous improvement projects as we invest in automation and tech Help onboard new clients and align your team with their service requirements Create a positive, safe, and accountable working environment What We're Looking For Warehouse management experience in a fast-paced, 3PL or eCommerce environment Strong people skills - confident in coaching, performance management, and team development Experience working with WMS platforms and managing SLAs Comfortable working in a bilingual team (Dutch and English) Proactive, structured and focused on delivering results A desire to grow with us as we expand our footprint in Europe What We Offer Competitive salary - depending on experience Bonus opportunities based on performance Full-time, fixed term contact A key role in shaping our Netherlands operation Real opportunities to develop into a senior leadership position as we grow Work with a friendly, fast-moving team that values ideas, ownership and energy How to apply Please submit your CV and a covering letter explaining why you're suitable for the role. You will be asked to answer some questions as part of your application. If you do not answer these, your application will likely be rejected, so please take a minute to tell us more about you! No phone applications, please. We will review all applications and get back to shortlisted candidates quickly. Best of luck with your application! The Airbox Fulfilment team

A growing fulfilment company is seeking a Warehouse Manager to oversee daily operations and lead a team of 60 staff in Leighton Buzzard. The ideal candidate will have previous warehouse management experience in a fast-paced environment and strong people skills. Responsibilities include monitoring KPIs, supporting onboarding of new clients, and ensuring efficient stock movement. The role offers competitive salary, bonus opportunities, and significant growth potential in the company as it expands across Europe.

Our success is built upon the trust and dedication of our team members. We view ourselves not only as a warehouse and distributor but as an integral part of our clients' businesses. We are confident in our ability to provide the best service available and are always looking for passionate individuals to join us in our mission. Whether you're interested in operations, customer service, or content creation, Airbox Fulfilment offers a dynamic and supportive environment for personal and professional growth. Join our leadership team as a warehouse manager and grow your career as we continue to scale across the UK and Europe! About the Role We're looking for someone who thrives in a high-volume, multi-client environment. You'll oversee daily warehouse activity - from goods-in through to dispatch - and lead a team of around 60 staff, ranging from Supervisors and Operatives to meet key performance targets for our clients, old and new. You'll also develop your own skills working as part of a team of Warehouse Managers, managing a large 3PL warehouse operation in Leighton Buzzard. This role is perfect for someone who thrives in a scaling fulfilment environment and likes to get things done right, while aiming to continuously improve. There will be a heavy focus on the client delivery, the development of our people and the Airbox culture. Key Responsibilities Support our Warehouse Operations Manager to lead day-to-day operations across our warehouse Develop and mentor a team of Warehouse Supervisors as you develop your management skills Monitor and manage warehouse KPIs like order accuracy and dispatch times Ensure all stock movement and order processing is efficient and accurate Support continuous improvement projects as we invest in automation and tech Help onboard new clients and align your team with their service requirements Create a positive, safe, and accountable working environment What We're Looking For Warehouse management experience in a fast-paced, 3PL or eCommerce environment Strong people skills - confident in coaching, performance management, and team development Experience working with WMS platforms and managing SLAs Comfortable working in a bilingual team (Dutch and English) Proactive, structured and focused on delivering results A desire to grow with us as we expand our footprint in Europe What We Offer Competitive salary - depending on experience Bonus opportunities based on performance Full-time, fixed term contact A key role in shaping our Netherlands operation Real opportunities to develop into a senior leadership position as we grow Work with a friendly, fast-moving team that values ideas, ownership and energy How to apply Please submit your CV and a covering letter explaining why you're suitable for the role. You will be asked to answer some questions as part of your application. If you do not answer these, your application will likely be rejected, so please take a minute to tell us more about you! No phone applications, please. We will review all applications and get back to shortlisted candidates quickly. Best of luck with your application! The Airbox Fulfilment team