Hemiko Ltd
Overview Hemiko are recruiting for a Senior Connections Manager to lead on a portfolio of heat network projects in development and expansion. The purpose of this role is to ensure that target customers join our heat networks. You will do this by engaging with our customer base to cultivate excellent relationships, develop a strong offer for each customer (supported by our technical and commercial teams) and work with each customer to ultimately get a decision to join the heat network. Your clients will be senior level representatives from within the public sector, private businesses and developers in towns and cities where we are developing low-carbon networks. This is a fixed term contract, however, we are a fast growing company and we will explore opportunities for extension where there is a good fit. About Hemiko Hemiko is the leading UK heat networks utility provider. We are a fast-growing, innovative business which is looking to invest in and deliver over £1bn of heat network projects. These are major infrastructure projects that will decarbonise heating for homes and businesses. Our vision is to deliver zonal scale heat networks across towns and cities, to decarbonise the UK and deliver excellence for customers whilst we do it. Hemiko has been successful in 9 town and city scale funding bids across the UK and have been successful in our bids to develop two zonal scale heat networks in London: the South Westminster Area Network (SWAN) and the Old Oak and Park Royal Energy Network (OPEN). Hemiko is an industry leader in town and city-scale decarbonisation. The decarbonisation of heating and the built environment is one of the most complex areas of decarbonisation. Hemiko's goal is to be a decarbonisation partner to communities, offering clear pathways to net zero heating. Hemiko is an investor (deploying our own capital), developer and operator of heat networks, offering us an end-to-end view of heat networks. We are an innovative, intelligence led company, looking to attract people who think around a problem and past an issue. We want to be at the front end of commercial and technical innovation and are looking for team members to come on that journey. Hemiko is absolutely committed to an honest and collaborative approach to all our work - always looking for better ways to do things. We put communities and people at the heart of what we do. We are a friendly, approachable business in the very rapidly growing low carbon energy sector, which provides significant opportunities for career flexibility and development. The team and our activities / skillsets The Connections Team is headed up by Rhea Marsden (Head of Connections) and is part of the Growth Department which is led by Charlotte Owen (Growth Director). The goal of the Connections Team is to secure connections (customers) to our heat networks, to grow our heat networks and decarbonise our towns and cities. There are five core skillsets and activities involved in the Growth Team, with team members specialising in one or more of these skills. Origination. For each project it is a core goal to drive a pipeline of connections (customers) into our projects. Some of our team spend their time at events, door knocking and engaging via Linked In, email and phone, identifying and developing relationships with potential customers for heat networks. Skills involved here include sales, emotional intelligence, perseverance and a willingness to speak to anyone. Origination also encompasses identifying new places to invest in heat networks. This role is not focused on origination, but holding some skills here are an essential part of our Senior Connections Manager role. Hemiko is also hiring for specific roles focused on origination and stakeholder engagement. Developing customer offers and connection solutions. This skillset involves being highly engaged with potential heat network connections (customers) at a mid- and senior level, responsible for driving our Project Development Team and Assets Team to produce commercial/technical offers that are ultimately accepted by customers. The goal is to really understand the customer and what they want/need, and deliver an offer to match. This will be the core focus of the Senior Connections Manager role. Project and process leadership. Every project we work on has a Project Development Manager, responsible for ensuring that the techno-commercial elements of the project are de-risked and delivered. Our Growth Team works closely with the Project Development Manager, responsible for ensuring that the customer and stakeholder elements of the project are de-risked and delivered in parallel. This involves ensuring that the connections and external affairs processes are executed well and that our relationship with the council remains strong. This includes contributing to network governance processes and reporting. This will also be a core focus of the Senior Connections Manager. External affairs. This skillset revolves around how we communicate our activities with public and political stakeholders at a local and national level. It encompasses activities ranging from media relations and government engagement, through to direct community engagement. We have a dedicated External Affairs Team, but skills around external affairs are held across the team. Hemiko's development opportunities often come through bidding, which requires setting out in writing and attending meetings to showcase why Hemiko are the best in the market at developing and delivering heat network projects. This is not a required skill for this role, but experience or willingness to support bidding is welcome. The Role As a Senior Connections Manager your job will be to secure customers for our heat networks. You will do this by: Managing and providing strategic leadership for growth over a portfolio of heat network projects, responsible for ensuring that connections (customers) join the network from origination through to ultimately sign contracts to connect to the heat network and buy heat. Managing at least one direct report, responsible for ensuring that they are fulfilling their duties (this could well be origination) and supported in their development. Cultivating senior relationships within public sector organisations, housing developers and other businesses which have properties which may connect to our heat network. Ensure a positive client experience by balancing business discussions with rapport-building in a social setting. Identifying how to get each customer property to join the heat network, using your commercial and strategic awareness. This will involve understanding in depth what the selling points and blockers are for each customer. Working with our commercial and technical advisors to develop a compelling connection offer for each customer and getting each customer to a point where we have a high degree of confidence that the customer will join the heat network. Working closely with our Asset Manager for the relevant network who will be responsible for the detailed contractual negotiations with each customer and hold the ongoing customer relationship. Holding relationships with the councils that we work with, including contributing to our Steering Groups and other network governance meetings, ultimately ensuring that we keep councils happy and engaged in the networks development. Responsible for ensuring that wider Growth Team priorities are being delivered for your portfolio of networks. This involves ensuring that External Affairs and Origination functions are being delivered successfully, to ensure that planning permission is secured for our networks, and a pipeline of connections is being delivered. Cultivating a strong presence with the local community, including attending industry and local events, as well as networking functions. As required, support in origination and external affairs activities, and other duties from time to time. Candidate We are looking for a bright, communicative, problem solver. You will be someone who has an excellent commercial awareness, and is confident and competent to undertake high level negotiations with commercial and public sector customers. You will be excellent at managing your work to deliver team and individual goals, working as part of a project team to deliver financial investment decisions on programme across our networks. Required: Proven aptitude for working as part of a fast-paced team towards shared goals and deadlines. Experience of cultivating relationships in a sales environment. Experience of presenting and negotiating commercial proposals and associated headline contract terms. Proven track record of developing solutions for clients, working closely with other technical and commercial teams to deliver these proposals . Excellent stakeholder relationship management and the ability to get a good read on people. A genuine commitment to making a positive impact within the local community and driving sustainable solutions. A mindset geared towards identifying and solving problems. Confidence to deal with very senior stakeholders (CEO/CFO) - must be happy presenting at senior level. A willingness to travel. Excellent communication skills, including written and verbal. Strong MS Word and PowerPoint skills with proven ability to prepare high quality written proposals, based on company templates. Desirable Proven track record of securing and managing contracts with business and public sector customers. . click apply for full job details
Overview Hemiko are recruiting for a Senior Connections Manager to lead on a portfolio of heat network projects in development and expansion. The purpose of this role is to ensure that target customers join our heat networks. You will do this by engaging with our customer base to cultivate excellent relationships, develop a strong offer for each customer (supported by our technical and commercial teams) and work with each customer to ultimately get a decision to join the heat network. Your clients will be senior level representatives from within the public sector, private businesses and developers in towns and cities where we are developing low-carbon networks. This is a fixed term contract, however, we are a fast growing company and we will explore opportunities for extension where there is a good fit. About Hemiko Hemiko is the leading UK heat networks utility provider. We are a fast-growing, innovative business which is looking to invest in and deliver over £1bn of heat network projects. These are major infrastructure projects that will decarbonise heating for homes and businesses. Our vision is to deliver zonal scale heat networks across towns and cities, to decarbonise the UK and deliver excellence for customers whilst we do it. Hemiko has been successful in 9 town and city scale funding bids across the UK and have been successful in our bids to develop two zonal scale heat networks in London: the South Westminster Area Network (SWAN) and the Old Oak and Park Royal Energy Network (OPEN). Hemiko is an industry leader in town and city-scale decarbonisation. The decarbonisation of heating and the built environment is one of the most complex areas of decarbonisation. Hemiko's goal is to be a decarbonisation partner to communities, offering clear pathways to net zero heating. Hemiko is an investor (deploying our own capital), developer and operator of heat networks, offering us an end-to-end view of heat networks. We are an innovative, intelligence led company, looking to attract people who think around a problem and past an issue. We want to be at the front end of commercial and technical innovation and are looking for team members to come on that journey. Hemiko is absolutely committed to an honest and collaborative approach to all our work - always looking for better ways to do things. We put communities and people at the heart of what we do. We are a friendly, approachable business in the very rapidly growing low carbon energy sector, which provides significant opportunities for career flexibility and development. The team and our activities / skillsets The Connections Team is headed up by Rhea Marsden (Head of Connections) and is part of the Growth Department which is led by Charlotte Owen (Growth Director). The goal of the Connections Team is to secure connections (customers) to our heat networks, to grow our heat networks and decarbonise our towns and cities. There are five core skillsets and activities involved in the Growth Team, with team members specialising in one or more of these skills. Origination. For each project it is a core goal to drive a pipeline of connections (customers) into our projects. Some of our team spend their time at events, door knocking and engaging via Linked In, email and phone, identifying and developing relationships with potential customers for heat networks. Skills involved here include sales, emotional intelligence, perseverance and a willingness to speak to anyone. Origination also encompasses identifying new places to invest in heat networks. This role is not focused on origination, but holding some skills here are an essential part of our Senior Connections Manager role. Hemiko is also hiring for specific roles focused on origination and stakeholder engagement. Developing customer offers and connection solutions. This skillset involves being highly engaged with potential heat network connections (customers) at a mid- and senior level, responsible for driving our Project Development Team and Assets Team to produce commercial/technical offers that are ultimately accepted by customers. The goal is to really understand the customer and what they want/need, and deliver an offer to match. This will be the core focus of the Senior Connections Manager role. Project and process leadership. Every project we work on has a Project Development Manager, responsible for ensuring that the techno-commercial elements of the project are de-risked and delivered. Our Growth Team works closely with the Project Development Manager, responsible for ensuring that the customer and stakeholder elements of the project are de-risked and delivered in parallel. This involves ensuring that the connections and external affairs processes are executed well and that our relationship with the council remains strong. This includes contributing to network governance processes and reporting. This will also be a core focus of the Senior Connections Manager. External affairs. This skillset revolves around how we communicate our activities with public and political stakeholders at a local and national level. It encompasses activities ranging from media relations and government engagement, through to direct community engagement. We have a dedicated External Affairs Team, but skills around external affairs are held across the team. Hemiko's development opportunities often come through bidding, which requires setting out in writing and attending meetings to showcase why Hemiko are the best in the market at developing and delivering heat network projects. This is not a required skill for this role, but experience or willingness to support bidding is welcome. The Role As a Senior Connections Manager your job will be to secure customers for our heat networks. You will do this by: Managing and providing strategic leadership for growth over a portfolio of heat network projects, responsible for ensuring that connections (customers) join the network from origination through to ultimately sign contracts to connect to the heat network and buy heat. Managing at least one direct report, responsible for ensuring that they are fulfilling their duties (this could well be origination) and supported in their development. Cultivating senior relationships within public sector organisations, housing developers and other businesses which have properties which may connect to our heat network. Ensure a positive client experience by balancing business discussions with rapport-building in a social setting. Identifying how to get each customer property to join the heat network, using your commercial and strategic awareness. This will involve understanding in depth what the selling points and blockers are for each customer. Working with our commercial and technical advisors to develop a compelling connection offer for each customer and getting each customer to a point where we have a high degree of confidence that the customer will join the heat network. Working closely with our Asset Manager for the relevant network who will be responsible for the detailed contractual negotiations with each customer and hold the ongoing customer relationship. Holding relationships with the councils that we work with, including contributing to our Steering Groups and other network governance meetings, ultimately ensuring that we keep councils happy and engaged in the networks development. Responsible for ensuring that wider Growth Team priorities are being delivered for your portfolio of networks. This involves ensuring that External Affairs and Origination functions are being delivered successfully, to ensure that planning permission is secured for our networks, and a pipeline of connections is being delivered. Cultivating a strong presence with the local community, including attending industry and local events, as well as networking functions. As required, support in origination and external affairs activities, and other duties from time to time. Candidate We are looking for a bright, communicative, problem solver. You will be someone who has an excellent commercial awareness, and is confident and competent to undertake high level negotiations with commercial and public sector customers. You will be excellent at managing your work to deliver team and individual goals, working as part of a project team to deliver financial investment decisions on programme across our networks. Required: Proven aptitude for working as part of a fast-paced team towards shared goals and deadlines. Experience of cultivating relationships in a sales environment. Experience of presenting and negotiating commercial proposals and associated headline contract terms. Proven track record of developing solutions for clients, working closely with other technical and commercial teams to deliver these proposals . Excellent stakeholder relationship management and the ability to get a good read on people. A genuine commitment to making a positive impact within the local community and driving sustainable solutions. A mindset geared towards identifying and solving problems. Confidence to deal with very senior stakeholders (CEO/CFO) - must be happy presenting at senior level. A willingness to travel. Excellent communication skills, including written and verbal. Strong MS Word and PowerPoint skills with proven ability to prepare high quality written proposals, based on company templates. Desirable Proven track record of securing and managing contracts with business and public sector customers. . click apply for full job details
Hemiko Ltd
Overview Hemiko are recruiting for a Plant Service Engineer reporting to the Technical Manager. The successful candidate will be responsible for delivering operation and maintenance services across our fleet of heat networks. We are looking for someone who is willing to work towards a valid commercial gas certificate, with experience servicing and repairing commercial Plant equipment. Experience maintaining and operating commercial non-gas plant, e.g., pumps, valves, strainers, would be beneficial. The role will be varied, undertaking mechanical PPMs, reactive call outs, planned repairs and project work, to further improve reliability and network efficiency across the fleet of networks we operate. We are looking for an experienced engineer with at least 1-2 years relevant experience of working within Plant rooms in excess of 1MW who is knowledgeable, reliable and someone who will contribute positively to our safe & supportive working culture. We appreciate that no one's circumstances are the same and having the flexibility in working environments work is essential to our wellbeing. If this is significant to you let us know when you apply, and we will discuss how this could work in your role. Hemiko strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, gender expression, disability, age, trade union activity, marital status, religious belief, sexual orientation, or socioeconomic background. We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. About Hemiko Hemiko is a fast-growing innovative business which is looking to invest in and deliver over £1bn of heat network projects in the coming years. We fund, design, build, operate and maintain low carbon district energy networks and building energy systems. This work is for communities, towns, and cities. We work with local authorities, developers, house builders, and property owners. We are looking to lead on town and city scale decarbonisation. We recognise that the decarbonisation of heating and the built environment is one of the least known and "solution clear" areas - this is where we are focused and where we will be deploying our investment and our resource. We are an innovative, design and proactive intelligence led company, looking to attract people who think around a problem and past an issue. We want to be at the front end of commercial and technical innovation and are looking for team members to come on that journey. Some of our current projects include: The design, installation, operating, and funding of a district heating system to serve 3,500 homes in Clapham as part of a major regeneration project. The design, installation, and operation of a new city centre wide low carbon district heating system for the City of Cardiff. The design, installation, and operation of a ground source heat pump system to provide heating and cooling to a new development of 300 homes a gym and office building in South London. The design and installation of a heat network in a rural community in Cambridgeshire to replace oil boilers in 300 homes with centralised low carbon heat generation. Developing detailed long-term decarbonisation plans for existing large scale district heating networks to allow them to transition from gas fired CHP led generation to low carbon generation. Hemiko is absolutely committed to an honest and collaborative approach to all our work, always looking for better ways to do things and avoid the business curses of unnecessary complexity and silos. We are a young, friendly business in the very rapidly growing low carbon energy sector, which provides significant opportunities for career flexibility and development. We focus on delivering bespoke solutions with positive outcomes for the communities we serve. The Role Hemiko are seeking a Service Engineer (Plant) to work under/with our Technical Manager to learn and develop while delivering value to the Operations Department. Specifically, the successful candidate will have a strong competency within the commercial gas field, with 1-2 years working as a Plant Engineer. They need to have experience maintaining and operating commercial non-gas plant, e.g., pumps, valves, strainers, would be beneficial. The role will be varied, undertaking mechanical PPMs, reactive call outs, planned repairs and project work, to further improve reliability and network efficiency across the fleet of networks we operate. Experience in district heating networks is preferred but not essential. The compact nature of the business and our rapid growth means that the candidate has significant opportunity to develop their career in a friendly environment working with and alongside a broadly experienced team of commercial professionals of varying levels. Candidate We are looking for someone who is organised, self-motivated, and positive in their outlook. The company is relatively small but with very fast growth trajectory over the coming 3 years and beyond. The candidate will be able to work as part of a functional commercial team and the project team(s) to which they are assigned and take ownership and fulfil their tasks to a high standard and on time. The candidate will need to be comfortable communicating with team members, as well as external clients and their respective site-based teams. They will be personable and a good communicator. We will want you to join our journey toward a more environmentally and technically responsible and effective way of delivering energy systems; moving away from conventional processes into a more innovative and free-thinking environment. Our business culture promotes this approach with a persistent willingness to listen to new ideas and explore new solutions. Key responsibilities Working under the direct supervision of our Technical Manager Completion of planned preventative maintenance activities in line with company maintenance schedules (pumps, actuators, plate heat exchangers, pressurisation units, degassers) Repair and reinstatement of commercial plant (as per above) Completion of fault finding and repairs to commercial plant and other equipment including pumps and pipework Attend reactive call-outs to sites to reinstate heat and resolve plant failures Review root causes for plant failure (resolve operational issues which arise) Management of site-based project work and development of the scope of works for plant remediation. Regularly working autonomously Safe isolation of equipment before commencing works Good communication with the team always Ensure maintenance system records are kept up to date to ensure accurate and secure records. This will involve the completion of clear and concise online work orders. Knowledge & Experience 1-2 years of experience working as a Commercial Plant Engineer or in a similar capacity Operational knowledge of commercial gas boilers is required. Knowledge of heat network energy centers and plantrooms. Able to read technical drawings e.g., P&IDs & mechanical schematics. Electrical competency (basic). Competent with safe isolation (mechanical and electrical). Full UK driving license (valid for at least 12 months) Remuneration and Info Remuneration: Base £27,750-32,500 (depending on experience). Discretionary bonus based on individual and business performance. An inclusive culture that promotes diversity. Holidays 25 days a year plus statutory holidays - with an option to purchase, or sell, up to an additional 5 days per annual leave year. Pension plan provision. Private health care scheme available. Cycle to work scheme. Electric car lease scheme. Health and well-being support. Continuing learning and development opportunities. Company laptop/tablet/mobile phone, etc. 40 hour work week. Will be required to work on the on-call rota Application To apply, please complete the online application form on BambooHR. However, for an informal chat please contact: Dan Blake Field Service Manager
Overview Hemiko are recruiting for a Plant Service Engineer reporting to the Technical Manager. The successful candidate will be responsible for delivering operation and maintenance services across our fleet of heat networks. We are looking for someone who is willing to work towards a valid commercial gas certificate, with experience servicing and repairing commercial Plant equipment. Experience maintaining and operating commercial non-gas plant, e.g., pumps, valves, strainers, would be beneficial. The role will be varied, undertaking mechanical PPMs, reactive call outs, planned repairs and project work, to further improve reliability and network efficiency across the fleet of networks we operate. We are looking for an experienced engineer with at least 1-2 years relevant experience of working within Plant rooms in excess of 1MW who is knowledgeable, reliable and someone who will contribute positively to our safe & supportive working culture. We appreciate that no one's circumstances are the same and having the flexibility in working environments work is essential to our wellbeing. If this is significant to you let us know when you apply, and we will discuss how this could work in your role. Hemiko strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, gender expression, disability, age, trade union activity, marital status, religious belief, sexual orientation, or socioeconomic background. We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. About Hemiko Hemiko is a fast-growing innovative business which is looking to invest in and deliver over £1bn of heat network projects in the coming years. We fund, design, build, operate and maintain low carbon district energy networks and building energy systems. This work is for communities, towns, and cities. We work with local authorities, developers, house builders, and property owners. We are looking to lead on town and city scale decarbonisation. We recognise that the decarbonisation of heating and the built environment is one of the least known and "solution clear" areas - this is where we are focused and where we will be deploying our investment and our resource. We are an innovative, design and proactive intelligence led company, looking to attract people who think around a problem and past an issue. We want to be at the front end of commercial and technical innovation and are looking for team members to come on that journey. Some of our current projects include: The design, installation, operating, and funding of a district heating system to serve 3,500 homes in Clapham as part of a major regeneration project. The design, installation, and operation of a new city centre wide low carbon district heating system for the City of Cardiff. The design, installation, and operation of a ground source heat pump system to provide heating and cooling to a new development of 300 homes a gym and office building in South London. The design and installation of a heat network in a rural community in Cambridgeshire to replace oil boilers in 300 homes with centralised low carbon heat generation. Developing detailed long-term decarbonisation plans for existing large scale district heating networks to allow them to transition from gas fired CHP led generation to low carbon generation. Hemiko is absolutely committed to an honest and collaborative approach to all our work, always looking for better ways to do things and avoid the business curses of unnecessary complexity and silos. We are a young, friendly business in the very rapidly growing low carbon energy sector, which provides significant opportunities for career flexibility and development. We focus on delivering bespoke solutions with positive outcomes for the communities we serve. The Role Hemiko are seeking a Service Engineer (Plant) to work under/with our Technical Manager to learn and develop while delivering value to the Operations Department. Specifically, the successful candidate will have a strong competency within the commercial gas field, with 1-2 years working as a Plant Engineer. They need to have experience maintaining and operating commercial non-gas plant, e.g., pumps, valves, strainers, would be beneficial. The role will be varied, undertaking mechanical PPMs, reactive call outs, planned repairs and project work, to further improve reliability and network efficiency across the fleet of networks we operate. Experience in district heating networks is preferred but not essential. The compact nature of the business and our rapid growth means that the candidate has significant opportunity to develop their career in a friendly environment working with and alongside a broadly experienced team of commercial professionals of varying levels. Candidate We are looking for someone who is organised, self-motivated, and positive in their outlook. The company is relatively small but with very fast growth trajectory over the coming 3 years and beyond. The candidate will be able to work as part of a functional commercial team and the project team(s) to which they are assigned and take ownership and fulfil their tasks to a high standard and on time. The candidate will need to be comfortable communicating with team members, as well as external clients and their respective site-based teams. They will be personable and a good communicator. We will want you to join our journey toward a more environmentally and technically responsible and effective way of delivering energy systems; moving away from conventional processes into a more innovative and free-thinking environment. Our business culture promotes this approach with a persistent willingness to listen to new ideas and explore new solutions. Key responsibilities Working under the direct supervision of our Technical Manager Completion of planned preventative maintenance activities in line with company maintenance schedules (pumps, actuators, plate heat exchangers, pressurisation units, degassers) Repair and reinstatement of commercial plant (as per above) Completion of fault finding and repairs to commercial plant and other equipment including pumps and pipework Attend reactive call-outs to sites to reinstate heat and resolve plant failures Review root causes for plant failure (resolve operational issues which arise) Management of site-based project work and development of the scope of works for plant remediation. Regularly working autonomously Safe isolation of equipment before commencing works Good communication with the team always Ensure maintenance system records are kept up to date to ensure accurate and secure records. This will involve the completion of clear and concise online work orders. Knowledge & Experience 1-2 years of experience working as a Commercial Plant Engineer or in a similar capacity Operational knowledge of commercial gas boilers is required. Knowledge of heat network energy centers and plantrooms. Able to read technical drawings e.g., P&IDs & mechanical schematics. Electrical competency (basic). Competent with safe isolation (mechanical and electrical). Full UK driving license (valid for at least 12 months) Remuneration and Info Remuneration: Base £27,750-32,500 (depending on experience). Discretionary bonus based on individual and business performance. An inclusive culture that promotes diversity. Holidays 25 days a year plus statutory holidays - with an option to purchase, or sell, up to an additional 5 days per annual leave year. Pension plan provision. Private health care scheme available. Cycle to work scheme. Electric car lease scheme. Health and well-being support. Continuing learning and development opportunities. Company laptop/tablet/mobile phone, etc. 40 hour work week. Will be required to work on the on-call rota Application To apply, please complete the online application form on BambooHR. However, for an informal chat please contact: Dan Blake Field Service Manager