Location: Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What you'll do You'll help shape a business focused on delivering outstanding coverage, connectivity and reliability, while creating greater value and choice for customers. Supporting the Financial Governance Manager, you'll play an important role in ensuring Capex and Opex investment is well governed, clearly understood and aligned to our financial commitments. You'll work collaboratively across Finance, Commercial and Delivery teams, turning financial information into meaningful insight that will support confident, data-driven decisions. You'll support rolling forecasts and financial planning cycles, including , 5+7 and 9+3, helping teams maintain a clear view of financial performance and future demand. You'll manage financial forecasting and tracking across capabilities, ensuring Capex and Opex spend, demand and change are accurately captured against agreed financial envelopes. You'll provide clear, reliable financial and commercial reporting to Capability Leads and Financial Governance leadership, enabling informed and timely decisions. You'll build trusted relationships across Finance, Commercial and Delivery teams, working together to meet planning, governance and delivery requirements. You'll analyse financial information to identify risks, challenges and opportunities, confidently recommending practical ways to keep plans on track. You'll support programmes and projects with purchase orders, receipting and issue resolution, helping financial processes run smoothly and consistently. You'll coordinate and deliver ad-hoc financial requests from central Finance teams, balancing changing priorities with accuracy and attention to detail. You'll help strengthen financial governance and assurance across capabilities, contributing to a consistent and transparent approach throughout the financial year. Who you are You'll bring strong experience in financial planning, forecasting and reporting, with the practical knowledge to work confidently across complex financial cycles. You'll be comfortable working with Capex and Opex, interpreting financial information and translating it into clear, useful insight. You'll combine analytical thinking with curiosity, enabling you to identify opportunities, understand challenges and develop thoughtful solutions. You'll communicate clearly and inclusively at different levels, adapting your approach to make complex financial information easier to understand. You'll build supportive and trusted working relationships with Finance, Commercial, Delivery and other stakeholders while being comfortable influencing decisions when needed. You'll be organised and dependable, with the ability to balance planned activity and changing priorities while maintaining accuracy and attention to detail. You'll enjoy working as part of a collaborative environment, sharing knowledge and contributing to a culture where different perspectives and ideas are valued. You'll bring a proactive mindset and the confidence to take ownership, while knowing when to collaborate, listen and seek input from others. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 06, 2026
Full time
Location: Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What you'll do You'll help shape a business focused on delivering outstanding coverage, connectivity and reliability, while creating greater value and choice for customers. Supporting the Financial Governance Manager, you'll play an important role in ensuring Capex and Opex investment is well governed, clearly understood and aligned to our financial commitments. You'll work collaboratively across Finance, Commercial and Delivery teams, turning financial information into meaningful insight that will support confident, data-driven decisions. You'll support rolling forecasts and financial planning cycles, including , 5+7 and 9+3, helping teams maintain a clear view of financial performance and future demand. You'll manage financial forecasting and tracking across capabilities, ensuring Capex and Opex spend, demand and change are accurately captured against agreed financial envelopes. You'll provide clear, reliable financial and commercial reporting to Capability Leads and Financial Governance leadership, enabling informed and timely decisions. You'll build trusted relationships across Finance, Commercial and Delivery teams, working together to meet planning, governance and delivery requirements. You'll analyse financial information to identify risks, challenges and opportunities, confidently recommending practical ways to keep plans on track. You'll support programmes and projects with purchase orders, receipting and issue resolution, helping financial processes run smoothly and consistently. You'll coordinate and deliver ad-hoc financial requests from central Finance teams, balancing changing priorities with accuracy and attention to detail. You'll help strengthen financial governance and assurance across capabilities, contributing to a consistent and transparent approach throughout the financial year. Who you are You'll bring strong experience in financial planning, forecasting and reporting, with the practical knowledge to work confidently across complex financial cycles. You'll be comfortable working with Capex and Opex, interpreting financial information and translating it into clear, useful insight. You'll combine analytical thinking with curiosity, enabling you to identify opportunities, understand challenges and develop thoughtful solutions. You'll communicate clearly and inclusively at different levels, adapting your approach to make complex financial information easier to understand. You'll build supportive and trusted working relationships with Finance, Commercial, Delivery and other stakeholders while being comfortable influencing decisions when needed. You'll be organised and dependable, with the ability to balance planned activity and changing priorities while maintaining accuracy and attention to detail. You'll enjoy working as part of a collaborative environment, sharing knowledge and contributing to a culture where different perspectives and ideas are valued. You'll bring a proactive mindset and the confidence to take ownership, while knowing when to collaborate, listen and seek input from others. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Newark Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: 20 hours across 4 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 06, 2026
Full time
Location: Newark Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: 20 hours across 4 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Homebased Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Homebased Our homebased working means you'll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do Vodafone Business Technology Solutions is the function of Vodafone UK accountable for delivering fixed and converged communication solutions for Enterprise customers. We play a critical role in enabling customers to do business in an increasingly connected world. As a Design Engineer in UK Technology your key responsibility is the validation, design and either planning of restricted and non-restricted customer solutions over the Vodafone network. You will play a critical role in delivering against our customer commitments, incorporating all access planning tasks. The functions key responsibility is the validation, design and build of restricted and non-restricted customer solutions over the Vodafone network. The right person for this role will have the ability to manage a workstack of complex tasks across multiple systems to build services as defined by our product portfolio. This position is an important bridge between Sales and Delivery ensuring we process accurate services as per the agreed design with the customer. Skills required include knowledge of fixed networks and products, understanding of solution design to plan effectively and ability to create and place accurate orders with our suppliers. Vodafone is on a constantly adapting digital journey, having the skills to balance operational performance against proactive continuous improvement will add to your success in this team. Aside from your daily tasks you will collaborate with the wider access function and our stakeholders to input and support future ways of working, key customer projects and escalation root cause analysis. Key accountabilities: Holistic Perspective - Balances technical, customer, and business viewpoints to inform decisions and direction. Follows direction for Complex Work - adheres to process/guidance for ambiguous, high profile, or high-impact Problems and projects Active Presence - Respected opinion in discussions due to knowledge, clarity of thought, and ways of working. Technical Knowledge - Fully competent in your field and are trusted to represent their area/discipline/product Who you are Experience in a telecommunications environment and a clear understanding of technologies used to deliver customer solutions Proven ability to use Microsoft Office packages (Inc. Excel, Word, Outlook, PowerPoint, and Visio). Clear and concise communications skills both verbal and written to support role Experience on order and inventory applications such as Amdocs, Cramer, MORI is advantageous SC clearance or eligibility is mandatory for this role Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 06, 2026
Full time
Location: Homebased Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Homebased Our homebased working means you'll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. What you'll do Vodafone Business Technology Solutions is the function of Vodafone UK accountable for delivering fixed and converged communication solutions for Enterprise customers. We play a critical role in enabling customers to do business in an increasingly connected world. As a Design Engineer in UK Technology your key responsibility is the validation, design and either planning of restricted and non-restricted customer solutions over the Vodafone network. You will play a critical role in delivering against our customer commitments, incorporating all access planning tasks. The functions key responsibility is the validation, design and build of restricted and non-restricted customer solutions over the Vodafone network. The right person for this role will have the ability to manage a workstack of complex tasks across multiple systems to build services as defined by our product portfolio. This position is an important bridge between Sales and Delivery ensuring we process accurate services as per the agreed design with the customer. Skills required include knowledge of fixed networks and products, understanding of solution design to plan effectively and ability to create and place accurate orders with our suppliers. Vodafone is on a constantly adapting digital journey, having the skills to balance operational performance against proactive continuous improvement will add to your success in this team. Aside from your daily tasks you will collaborate with the wider access function and our stakeholders to input and support future ways of working, key customer projects and escalation root cause analysis. Key accountabilities: Holistic Perspective - Balances technical, customer, and business viewpoints to inform decisions and direction. Follows direction for Complex Work - adheres to process/guidance for ambiguous, high profile, or high-impact Problems and projects Active Presence - Respected opinion in discussions due to knowledge, clarity of thought, and ways of working. Technical Knowledge - Fully competent in your field and are trusted to represent their area/discipline/product Who you are Experience in a telecommunications environment and a clear understanding of technologies used to deliver customer solutions Proven ability to use Microsoft Office packages (Inc. Excel, Word, Outlook, PowerPoint, and Visio). Clear and concise communications skills both verbal and written to support role Experience on order and inventory applications such as Amdocs, Cramer, MORI is advantageous SC clearance or eligibility is mandatory for this role Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Cambridge Grand Arcade Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: 24 hours across 4-5 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused : A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration : The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving : Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 06, 2026
Full time
Location: Cambridge Grand Arcade Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: 24 hours across 4-5 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused : A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration : The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving : Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: London or Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What you'll do The Towers and Estates team has responsibility for the management of cell site providers and the services they provide for Vodafone Three. The site providers are a mixture of large (10,000 site) providers to small Neutral host providers across the UK. The Towers and Estates Strategy Specialist is responsible for supporting the Towers and Estates Strategy Lead with setting, communicating and evaluating the overall cell site provider strategy for VodafoneThree, liaising with senior stakeholders within the Network Development and Infrastructure Team, the other Network functions and the wider business as well as the cell site provider supply chain. Maintain a strategic understanding of each of the opportunities, obligations and penalties associated with the key TowerCo and MSP contracts Maintain a medium to long term outlook on the utilisation of TowerCo and Key Multiple Site Provider (MSP) portfolios in the VF3 network plan Develop and maintain a medium to long term strategy document for each of the key TowerCos and MSPs in the VF3 network to provide relevant insight to Network Planners and key decision makers Monitor the use of site provider and towerco portfolios in the network plan against VF3 volume commitments and any other key or strategic VF3 contractual obligations and provide regular status reports Provision of, and maintaining guidance to network planning teams in relation to site provider and TowerCo contracts including: VF3's obligations under such contracts particularly around volume commitments Churn rights and impact of churn Any specific Opex or Capex incentives included in the contract Work closely with the Legal teams to ensure correct interpretation of contracts and where required, identify opportunities to incentivise improvement in supplier performance Liaise with counterparts in VMO2 in relation to Joint MSP Strategy as required under the Managed Network Sharing Agreement Assist the contract/portfolio managers during the contract change process by providing a strategic impact analysis of proposed contract changes Input into the regular budget reforecasting process in relation to any medium to long term costs or obligations in relation to TowerCo or key Site Provider contracts Who You Are Ability to assimilate and analyse site data and produce clear management reports Excellent communication skills both written and verbal At least 5 years working level exposure to the design, planning, delivery and operation of Mobile Networks Familiarity with TowerCo and site provider contractual arrangements and the ability to interpret contractual language and translate it to an engineering context Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 06, 2026
Full time
Location: London or Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our UK Networks team, where we're continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What you'll do The Towers and Estates team has responsibility for the management of cell site providers and the services they provide for Vodafone Three. The site providers are a mixture of large (10,000 site) providers to small Neutral host providers across the UK. The Towers and Estates Strategy Specialist is responsible for supporting the Towers and Estates Strategy Lead with setting, communicating and evaluating the overall cell site provider strategy for VodafoneThree, liaising with senior stakeholders within the Network Development and Infrastructure Team, the other Network functions and the wider business as well as the cell site provider supply chain. Maintain a strategic understanding of each of the opportunities, obligations and penalties associated with the key TowerCo and MSP contracts Maintain a medium to long term outlook on the utilisation of TowerCo and Key Multiple Site Provider (MSP) portfolios in the VF3 network plan Develop and maintain a medium to long term strategy document for each of the key TowerCos and MSPs in the VF3 network to provide relevant insight to Network Planners and key decision makers Monitor the use of site provider and towerco portfolios in the network plan against VF3 volume commitments and any other key or strategic VF3 contractual obligations and provide regular status reports Provision of, and maintaining guidance to network planning teams in relation to site provider and TowerCo contracts including: VF3's obligations under such contracts particularly around volume commitments Churn rights and impact of churn Any specific Opex or Capex incentives included in the contract Work closely with the Legal teams to ensure correct interpretation of contracts and where required, identify opportunities to incentivise improvement in supplier performance Liaise with counterparts in VMO2 in relation to Joint MSP Strategy as required under the Managed Network Sharing Agreement Assist the contract/portfolio managers during the contract change process by providing a strategic impact analysis of proposed contract changes Input into the regular budget reforecasting process in relation to any medium to long term costs or obligations in relation to TowerCo or key Site Provider contracts Who You Are Ability to assimilate and analyse site data and produce clear management reports Excellent communication skills both written and verbal At least 5 years working level exposure to the design, planning, delivery and operation of Mobile Networks Familiarity with TowerCo and site provider contractual arrangements and the ability to interpret contractual language and translate it to an engineering context Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Streatham Salary: £15.10 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: Part time 30 hours across 5 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 06, 2026
Full time
Location: Streatham Salary: £15.10 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: Part time 30 hours across 5 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do As Commercial Finance Manager, you'll become a trusted partner to senior sales and commercial leaders across the Fixed Wholesale channel. You'll take ownership of financial performance and turn complex data into clear, forward-looking insight, helping leaders make confident decisions, unlock growth and strengthen commercial performance. Own the end-to-end Fixed Wholesale P&L, delivering high-quality insight across month-end, budgets and forecasts. Provide clear, action-focused analysis of performance, trends, risks and opportunities, helping leaders understand the current trajectory and priorities. Partner with commercial and cross-functional teams to understand key performance drivers and connect operational activity with financial outcomes. Help shape growth ambitions by influencing commercial strategy and defining and tracking meaningful KPIs. Identify and drive margin optimisation opportunities across Fixed Wholesale, including Fixed services within the Indirect channel. Lead cross-functional financial planning, including rolling forecasts, budgets and long-range plans, ensuring they are robust and aligned with commercial ambitions. Work collaboratively with commercial teams to shape and model investment cases that support strategic priorities and value creation. Lead post-investment reviews, sharing insights and learnings that will support continuous improvement and stronger future decisions. Who you are Showcases extensive experience of enterprise fixed connectivity products and services, with a strong understanding of the commercial environment. You hold ACA, CIMA or ACCA qualifications, or hold an equivalent professional qualification. Demonstrable commercial minded and intellectually curious, with the confidence to navigate challenging and unstructured situations. Strong financial analysis skills and will be comfortable translating complex information into clear, practical recommendations. Ability to build trusted relationships with senior stakeholders and work collaboratively across different teams and functions. Can communicate clearly and confidently, both verbally and in writing, adapting your approach to different audiences. Comfortable in constructively challenging ideas, asking thoughtful questions and influencing decisions to achieve positive outcomes. Agile and pragmatic approach, with a strong focus on continuous improvement, value creation and delivering results. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 06, 2026
Full time
Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do As Commercial Finance Manager, you'll become a trusted partner to senior sales and commercial leaders across the Fixed Wholesale channel. You'll take ownership of financial performance and turn complex data into clear, forward-looking insight, helping leaders make confident decisions, unlock growth and strengthen commercial performance. Own the end-to-end Fixed Wholesale P&L, delivering high-quality insight across month-end, budgets and forecasts. Provide clear, action-focused analysis of performance, trends, risks and opportunities, helping leaders understand the current trajectory and priorities. Partner with commercial and cross-functional teams to understand key performance drivers and connect operational activity with financial outcomes. Help shape growth ambitions by influencing commercial strategy and defining and tracking meaningful KPIs. Identify and drive margin optimisation opportunities across Fixed Wholesale, including Fixed services within the Indirect channel. Lead cross-functional financial planning, including rolling forecasts, budgets and long-range plans, ensuring they are robust and aligned with commercial ambitions. Work collaboratively with commercial teams to shape and model investment cases that support strategic priorities and value creation. Lead post-investment reviews, sharing insights and learnings that will support continuous improvement and stronger future decisions. Who you are Showcases extensive experience of enterprise fixed connectivity products and services, with a strong understanding of the commercial environment. You hold ACA, CIMA or ACCA qualifications, or hold an equivalent professional qualification. Demonstrable commercial minded and intellectually curious, with the confidence to navigate challenging and unstructured situations. Strong financial analysis skills and will be comfortable translating complex information into clear, practical recommendations. Ability to build trusted relationships with senior stakeholders and work collaboratively across different teams and functions. Can communicate clearly and confidently, both verbally and in writing, adapting your approach to different audiences. Comfortable in constructively challenging ideas, asking thoughtful questions and influencing decisions to achieve positive outcomes. Agile and pragmatic approach, with a strong focus on continuous improvement, value creation and delivering results. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Wellingborough Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: 16 hours across 4 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 06, 2026
Full time
Location: Wellingborough Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: 16 hours across 4 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data. What you'll do We're looking for someone who thrives on building resilient platforms, reducing operational complexity and helping engineering teams move faster with confidence. If you enjoy solving complex reliability challenges, automating away toil, and influencing how modern cloud platforms are built and operated, you'll feel right at home with us. Lead the design and improvement of cloud platforms running on AWS, ensuring they remain scalable, secure, reliable, cost-efficient and easy for teams to consume. Drive a culture of 'build once, automate forever' by identifying repetitive operational work and replacing it with sustainable engineering solutions. Enable engineering teams to leverage advanced metrics and tracing using Datadog to reduce SLA. Partner with engineers, architects, security teams and product teams to build and operate platforms that enable rapid and safe delivery. Design, build and enhance CI/CD pipelines, and engineering tooling to improve developer experience and operational excellence using Azure Devops and Github Actions Lead improvements in logging, monitoring, alerting and operational visibility, helping teams make data-driven decisions and resolve issues quickly. Participate in and improve the on-call experience, using engineering and automation to reduce operational burden and improve service resilience. Coach and mentor engineers across the organisation, sharing knowledge and helping others develop modern SRE practices. Who you are You are an experienced Site Reliability Engineer with strong cloud and software engineering skills, comfortable owning critical services running at scale in AWS and EKS. You have experience working with Kubernetes and Amazon EKS , designing and supporting containerised workloads that are secure, scalable and resilient. You have strong experience with Infrastructure as Code , CI/CD and developer platform tooling, including Azure DevOps and GitHub Actions . You are comfortable writing and maintaining code in Python and Go and use software engineering principles to solve operational problems through automation. You are confident leading investigations during production incidents, identifying root causes and driving long-term improvements that prevent recurring issues. You understand how modern engineering teams can leverage AI-powered tooling to improve productivity, accelerate development and enhance operational efficiency, while applying appropriate governance and engineering judgement. You communicate effectively with engineers, architects and stakeholders at all levels, helping others understand technical trade-offs, reliability considerations and platform best practices. You lead through influence and example, actively mentoring engineers, sharing knowledge and helping teams raise the quality, reliability and operational maturity of their services. Nice to have Experience operating large-scale cloud platforms in a regulated environment. Experience with Terraform or CloudFormation. Experience implementing SLOs, SLIs and reliability engineering practices. Experience with FinOps and cloud cost optimisation. Experience using GenAI tools such as GitHub Copilot, Microsoft Copilot or AI-assisted operational tooling. Experience building internal developer platforms and self-service capabilities. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 05, 2026
Full time
Location: Newbury+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected future with technologies like Cloud, AI and big data. What you'll do We're looking for someone who thrives on building resilient platforms, reducing operational complexity and helping engineering teams move faster with confidence. If you enjoy solving complex reliability challenges, automating away toil, and influencing how modern cloud platforms are built and operated, you'll feel right at home with us. Lead the design and improvement of cloud platforms running on AWS, ensuring they remain scalable, secure, reliable, cost-efficient and easy for teams to consume. Drive a culture of 'build once, automate forever' by identifying repetitive operational work and replacing it with sustainable engineering solutions. Enable engineering teams to leverage advanced metrics and tracing using Datadog to reduce SLA. Partner with engineers, architects, security teams and product teams to build and operate platforms that enable rapid and safe delivery. Design, build and enhance CI/CD pipelines, and engineering tooling to improve developer experience and operational excellence using Azure Devops and Github Actions Lead improvements in logging, monitoring, alerting and operational visibility, helping teams make data-driven decisions and resolve issues quickly. Participate in and improve the on-call experience, using engineering and automation to reduce operational burden and improve service resilience. Coach and mentor engineers across the organisation, sharing knowledge and helping others develop modern SRE practices. Who you are You are an experienced Site Reliability Engineer with strong cloud and software engineering skills, comfortable owning critical services running at scale in AWS and EKS. You have experience working with Kubernetes and Amazon EKS , designing and supporting containerised workloads that are secure, scalable and resilient. You have strong experience with Infrastructure as Code , CI/CD and developer platform tooling, including Azure DevOps and GitHub Actions . You are comfortable writing and maintaining code in Python and Go and use software engineering principles to solve operational problems through automation. You are confident leading investigations during production incidents, identifying root causes and driving long-term improvements that prevent recurring issues. You understand how modern engineering teams can leverage AI-powered tooling to improve productivity, accelerate development and enhance operational efficiency, while applying appropriate governance and engineering judgement. You communicate effectively with engineers, architects and stakeholders at all levels, helping others understand technical trade-offs, reliability considerations and platform best practices. You lead through influence and example, actively mentoring engineers, sharing knowledge and helping teams raise the quality, reliability and operational maturity of their services. Nice to have Experience operating large-scale cloud platforms in a regulated environment. Experience with Terraform or CloudFormation. Experience implementing SLOs, SLIs and reliability engineering practices. Experience with FinOps and cloud cost optimisation. Experience using GenAI tools such as GitHub Copilot, Microsoft Copilot or AI-assisted operational tooling. Experience building internal developer platforms and self-service capabilities. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Location Independent Worker (Across UK) Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Location Independent Worker As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). What you'll do As a Global Account Manager, you'll take ownership of one of MNC UK's designated global client relationships, becoming a trusted partner who will connect their strategic priorities with the right solutions and opportunities. You'll combine commercial drive with a genuinely customer-focused approach, bringing together colleagues across regions, solutions and service teams to deliver consistently, strengthen relationships and create sustainable, profitable growth. You'll own and develop the global client relationship, building trusted, long-term partnerships with key decision-makers and influencers, including at C-level. You'll retain and grow the account, protecting and renewing existing business while identifying major strategic opportunities for new revenue and long-term value. You'll develop a deep understanding of the customer's business, market and ambitions, turning their objectives into relevant, value-led propositions and conversations. You'll lead and unite an international virtual account team, bringing together National Account Managers and commercial, solution and service specialists around shared priorities. You'll influence Account Sponsors, senior leaders and Group decision-makers to secure the resources, support and commitment needed to deliver for the customer. You'll work collaboratively across Vodafone to maintain global alignment, encourage knowledge-sharing and ensure the broader UK MNC agenda is supported. You'll champion consistent service delivery and customer satisfaction, strengthening the partnership by addressing challenges thoughtfully and maintaining focus on the customer experience. You'll be accountable for key commercial and customer outcomes, including revenue, new business MAOV and NPS, balancing ambitious growth with sustainable customer value. Who you are You'll bring extensive experience of successful global account or enterprise solution-selling experience, with a strong track record across relationship management, sales growth and service accountability. You'll have the commercial insight and strategic perspective to quickly understand a customer's business, industry and priorities and translate them into meaningful opportunities. You'll bring experience from a technology-led environment, ideally supported by a broad understanding of telecoms, technology and service-based solutions. You'll be a confident and thoughtful communicator who will build credibility and influence at C-level, creating compelling customer conversations and presentations. You'll be comfortable navigating complex deals and matrix organisations, bringing structure, determination and adaptability to a fast-moving environment. You'll have the leadership skills to bring together international and distributed teams, creating clarity, encouraging collaboration and helping people work effectively towards shared goals. You'll bring strong industry and account relationships and will know how to build new connections based on trust, openness and mutual value. Experience in global account management, consultative solution selling or leading virtual account teams will be welcome, and a university degree would be advantageous rather than essential. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 05, 2026
Full time
Location: Location Independent Worker (Across UK) Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Location Independent Worker As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations - from small, local businesses to multi-national corporations - unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). What you'll do As a Global Account Manager, you'll take ownership of one of MNC UK's designated global client relationships, becoming a trusted partner who will connect their strategic priorities with the right solutions and opportunities. You'll combine commercial drive with a genuinely customer-focused approach, bringing together colleagues across regions, solutions and service teams to deliver consistently, strengthen relationships and create sustainable, profitable growth. You'll own and develop the global client relationship, building trusted, long-term partnerships with key decision-makers and influencers, including at C-level. You'll retain and grow the account, protecting and renewing existing business while identifying major strategic opportunities for new revenue and long-term value. You'll develop a deep understanding of the customer's business, market and ambitions, turning their objectives into relevant, value-led propositions and conversations. You'll lead and unite an international virtual account team, bringing together National Account Managers and commercial, solution and service specialists around shared priorities. You'll influence Account Sponsors, senior leaders and Group decision-makers to secure the resources, support and commitment needed to deliver for the customer. You'll work collaboratively across Vodafone to maintain global alignment, encourage knowledge-sharing and ensure the broader UK MNC agenda is supported. You'll champion consistent service delivery and customer satisfaction, strengthening the partnership by addressing challenges thoughtfully and maintaining focus on the customer experience. You'll be accountable for key commercial and customer outcomes, including revenue, new business MAOV and NPS, balancing ambitious growth with sustainable customer value. Who you are You'll bring extensive experience of successful global account or enterprise solution-selling experience, with a strong track record across relationship management, sales growth and service accountability. You'll have the commercial insight and strategic perspective to quickly understand a customer's business, industry and priorities and translate them into meaningful opportunities. You'll bring experience from a technology-led environment, ideally supported by a broad understanding of telecoms, technology and service-based solutions. You'll be a confident and thoughtful communicator who will build credibility and influence at C-level, creating compelling customer conversations and presentations. You'll be comfortable navigating complex deals and matrix organisations, bringing structure, determination and adaptability to a fast-moving environment. You'll have the leadership skills to bring together international and distributed teams, creating clarity, encouraging collaboration and helping people work effectively towards shared goals. You'll bring strong industry and account relationships and will know how to build new connections based on trust, openness and mutual value. Experience in global account management, consultative solution selling or leading virtual account teams will be welcome, and a university degree would be advantageous rather than essential. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Coleraine Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: Part time 12 hours across 2 to 3 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 05, 2026
Full time
Location: Coleraine Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: Part time 12 hours across 2 to 3 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do You'll be at the heart of the HR leadership team, providing trusted, high-quality support to multiple senior leaders and helping their days run smoothly. You'll stay one step ahead, confidently managing changing priorities, anticipating what's needed and building strong relationships across the organisation. From complex diaries and travel to events and project support, you'll bring organisation, judgement and a proactive approach to everything you do. You'll provide comprehensive executive-level support to multiple HR leaders, managing competing priorities and helping them make the best use of their time. You'll manage complex calendars, coordinate internal and external meetings, and organise travel with care, accuracy and efficiency. You'll act as a key point of contact for stakeholders at all levels, building positive relationships and ensuring clear, timely communication. You'll anticipate upcoming needs and potential challenges, taking initiative to find practical solutions and keep priorities moving forward. You'll manage expenses, invoices and purchase orders, ensuring they're completed accurately, on time and in line with company policies. You'll organise events and coordinate diaries for large-scale meetings, bringing structure and attention to detail from planning through to delivery. You'll collaborate with other PAs and support colleagues across the organisation, including providing cover for Executive Assistants when required. You'll support wider administrative and project activities when needed, adapting your approach as priorities evolve. Who you are You'll bring experience of providing high-quality administrative or executive support to one or more senior leaders, ideally within a fast-paced environment such as telecommunications. You'll be highly organised and comfortable balancing multiple priorities while maintaining excellent attention to detail. You'll communicate clearly and professionally, building collaborative relationships with stakeholders at all levels. You'll be proactive and forward-thinking, with the confidence to anticipate challenges, take initiative and respond quickly when priorities change. You'll be comfortable managing complex diaries, meetings and travel arrangements while maintaining accuracy and discretion. You'll handle confidential and sensitive information responsibly, demonstrating sound judgement and professionalism. You'll bring strong Microsoft Office skills, particularly across Outlook, PowerPoint and Excel. You'll be flexible, adaptable and solutions-focused, bringing a positive and collaborative approach even when working under pressure. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 05, 2026
Full time
Location: Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do You'll be at the heart of the HR leadership team, providing trusted, high-quality support to multiple senior leaders and helping their days run smoothly. You'll stay one step ahead, confidently managing changing priorities, anticipating what's needed and building strong relationships across the organisation. From complex diaries and travel to events and project support, you'll bring organisation, judgement and a proactive approach to everything you do. You'll provide comprehensive executive-level support to multiple HR leaders, managing competing priorities and helping them make the best use of their time. You'll manage complex calendars, coordinate internal and external meetings, and organise travel with care, accuracy and efficiency. You'll act as a key point of contact for stakeholders at all levels, building positive relationships and ensuring clear, timely communication. You'll anticipate upcoming needs and potential challenges, taking initiative to find practical solutions and keep priorities moving forward. You'll manage expenses, invoices and purchase orders, ensuring they're completed accurately, on time and in line with company policies. You'll organise events and coordinate diaries for large-scale meetings, bringing structure and attention to detail from planning through to delivery. You'll collaborate with other PAs and support colleagues across the organisation, including providing cover for Executive Assistants when required. You'll support wider administrative and project activities when needed, adapting your approach as priorities evolve. Who you are You'll bring experience of providing high-quality administrative or executive support to one or more senior leaders, ideally within a fast-paced environment such as telecommunications. You'll be highly organised and comfortable balancing multiple priorities while maintaining excellent attention to detail. You'll communicate clearly and professionally, building collaborative relationships with stakeholders at all levels. You'll be proactive and forward-thinking, with the confidence to anticipate challenges, take initiative and respond quickly when priorities change. You'll be comfortable managing complex diaries, meetings and travel arrangements while maintaining accuracy and discretion. You'll handle confidential and sensitive information responsibly, demonstrating sound judgement and professionalism. You'll bring strong Microsoft Office skills, particularly across Outlook, PowerPoint and Excel. You'll be flexible, adaptable and solutions-focused, bringing a positive and collaborative approach even when working under pressure. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: London OR Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do You'll play a key role in shaping the financial performance of the VF3 Indirect Sales Channel, partnering closely with teams across Finance and Consumer Indirect. Reporting to the Commercial Finance Manager for Indirects and supported by a Finance Analyst, you'll turn complex data into clear commercial insights, challenge decisions constructively and help the business deliver stronger outcomes. You'll work in a fast-paced environment where your curiosity, commercial thinking and attention to detail will make a visible difference. You'll support budgeting, forecasting, risks and opportunities, and month-end reviews, helping to consolidate Indirect performance and provide clear reporting for senior leadership. You'll analyse large and complex data sets to support price books, tariff refreshes and commercial bulletins, ensuring outputs are accurate and insightful. You'll prepare and review business cases for Indirect Trading, challenging assumptions and ensuring investment decisions follow appropriate governance processes. You'll track investment performance against expected outcomes, identifying opportunities, lessons and recommendations to improve future decision-making. You'll deliver insightful channel reporting and KPIs, including cost per sale, CPA, CPR, efficiencies and commission measures, highlighting trends and areas requiring focus. You'll build a strong understanding of Indirect contracts and commercial terms, using analysis to uncover opportunities for improved cost control and efficiency. You'll act as a trusted finance partner to the Consumer Indirect team, building strong relationships and using commercial insight to influence positive outcomes. You'll contribute to improving financial reporting and forecasting, collaborating with colleagues across FP&A, D&A, FDS and the wider Indirect channel to support effective change. Who you are You'll be commercially minded, curious and confident using financial insight to support and challenge business decisions. You'll be comfortable working at pace, balancing multiple priorities and delivering high-quality work to short deadlines. You'll bring strong analytical skills and excellent attention to detail, with the ability to interpret large data sets and turn them into meaningful insights. You'll communicate complex financial information clearly and confidently, adapting your approach for different stakeholders and audiences. You'll build collaborative relationships and work effectively across Finance, Commercial and senior leadership teams. You'll bring a continuous improvement mindset, looking for practical ways to strengthen reporting, forecasting, processes and business performance. You'll be proficient in Microsoft Excel and PowerPoint, using both to create robust analysis and engaging, decision-focused reporting. You'll hold an ACA, CIMA or ACCA qualification, or an equivalent professional finance qualification. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 05, 2026
Full time
Location: London OR Newbury + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do You'll play a key role in shaping the financial performance of the VF3 Indirect Sales Channel, partnering closely with teams across Finance and Consumer Indirect. Reporting to the Commercial Finance Manager for Indirects and supported by a Finance Analyst, you'll turn complex data into clear commercial insights, challenge decisions constructively and help the business deliver stronger outcomes. You'll work in a fast-paced environment where your curiosity, commercial thinking and attention to detail will make a visible difference. You'll support budgeting, forecasting, risks and opportunities, and month-end reviews, helping to consolidate Indirect performance and provide clear reporting for senior leadership. You'll analyse large and complex data sets to support price books, tariff refreshes and commercial bulletins, ensuring outputs are accurate and insightful. You'll prepare and review business cases for Indirect Trading, challenging assumptions and ensuring investment decisions follow appropriate governance processes. You'll track investment performance against expected outcomes, identifying opportunities, lessons and recommendations to improve future decision-making. You'll deliver insightful channel reporting and KPIs, including cost per sale, CPA, CPR, efficiencies and commission measures, highlighting trends and areas requiring focus. You'll build a strong understanding of Indirect contracts and commercial terms, using analysis to uncover opportunities for improved cost control and efficiency. You'll act as a trusted finance partner to the Consumer Indirect team, building strong relationships and using commercial insight to influence positive outcomes. You'll contribute to improving financial reporting and forecasting, collaborating with colleagues across FP&A, D&A, FDS and the wider Indirect channel to support effective change. Who you are You'll be commercially minded, curious and confident using financial insight to support and challenge business decisions. You'll be comfortable working at pace, balancing multiple priorities and delivering high-quality work to short deadlines. You'll bring strong analytical skills and excellent attention to detail, with the ability to interpret large data sets and turn them into meaningful insights. You'll communicate complex financial information clearly and confidently, adapting your approach for different stakeholders and audiences. You'll build collaborative relationships and work effectively across Finance, Commercial and senior leadership teams. You'll bring a continuous improvement mindset, looking for practical ways to strengthen reporting, forecasting, processes and business performance. You'll be proficient in Microsoft Excel and PowerPoint, using both to create robust analysis and engaging, decision-focused reporting. You'll hold an ACA, CIMA or ACCA qualification, or an equivalent professional finance qualification. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Customer Site Based Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires you to hold or the ability and willingness to obtain a UK Developed Vetting (DV) clearance. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do The Reference Model Manager is accountable for the operational day-to-day management of the Reference Test Environment and overseeing the entire testing process, ensuring that quality standards are met before release into the live environment. Leading and advising on end-to-end technical testing activities across complex infrastructure, transition and transformation projects. Supports the delivery of engineering activities that contributes customer technical requirements, deploying optimal networking and connectivity solutions, whilst working closely with customers and suppliers to ensure successful delivery. Serves as a critical point of contact for key customers, provide technical support and solutions, timely resolution of pre-production issues and maintain effective governance of the test facility. Responsible for managing and executing the test strategy for projects, collaborating with 3rd party partners/suppliers and internal stakeholders Defines associated procedures, processes and practices to meet contracted standards Support sales team with technical implementation knowledge and experience Understanding of good Test artefact creation and maintaining high standards to meet customer approvals Represent Test across the Programme, ensuring customer requirements are realised Accountable for the triage and planning of regular patch management, to make a recommendation for releases under test Leads customer engagement for test function Collates data, reports and information supporting technology lifecycle planning, including contributing to the development of the technology roadmaps and platform health checks Who you are Experience of designing test strategies to support test cycles for multiple releases/projects. Ability to champion testing and influence decision making across the Programme Experience of managing multiple workstreams. The ability to manage defects, change, risk and implement remediation plans. ISTQB Foundation in Software Testing; Or Proven track record in Testing and leading technical teams ITIL 4 qualification or experience Strong background delivering testing in Managed Services or transformation environments Knowledge or experience using voice and video conferencing solutions, system and policy tools Experience managing change, risks, governance, reporting and complex testing programmes Must be able to maintain DV security clearance Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 05, 2026
Full time
Location: Customer Site Based Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires you to hold or the ability and willingness to obtain a UK Developed Vetting (DV) clearance. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do The Reference Model Manager is accountable for the operational day-to-day management of the Reference Test Environment and overseeing the entire testing process, ensuring that quality standards are met before release into the live environment. Leading and advising on end-to-end technical testing activities across complex infrastructure, transition and transformation projects. Supports the delivery of engineering activities that contributes customer technical requirements, deploying optimal networking and connectivity solutions, whilst working closely with customers and suppliers to ensure successful delivery. Serves as a critical point of contact for key customers, provide technical support and solutions, timely resolution of pre-production issues and maintain effective governance of the test facility. Responsible for managing and executing the test strategy for projects, collaborating with 3rd party partners/suppliers and internal stakeholders Defines associated procedures, processes and practices to meet contracted standards Support sales team with technical implementation knowledge and experience Understanding of good Test artefact creation and maintaining high standards to meet customer approvals Represent Test across the Programme, ensuring customer requirements are realised Accountable for the triage and planning of regular patch management, to make a recommendation for releases under test Leads customer engagement for test function Collates data, reports and information supporting technology lifecycle planning, including contributing to the development of the technology roadmaps and platform health checks Who you are Experience of designing test strategies to support test cycles for multiple releases/projects. Ability to champion testing and influence decision making across the Programme Experience of managing multiple workstreams. The ability to manage defects, change, risk and implement remediation plans. ISTQB Foundation in Software Testing; Or Proven track record in Testing and leading technical teams ITIL 4 qualification or experience Strong background delivering testing in Managed Services or transformation environments Knowledge or experience using voice and video conferencing solutions, system and policy tools Experience managing change, risks, governance, reporting and complex testing programmes Must be able to maintain DV security clearance Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Farnborough+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires you to hold or the ability and willingness to obtain a UK Developed Vetting (DV) clearance. Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do Directing daily operations, including 24/7, 365-day availability, and managing critical infrastructure (power, cooling, fire systems). Providing technical advice to technical and program managers as part of change management activities. Safety and Compliance, ensuring adherence to health and safety regulations, ISO and Defence standards (ISO27001, 14000, JSP 453). Support Capacity and Projects management, space, power and cooling capacity along with planning upgrades, migrations, or new facility builds. Provide SCIDA supporting site surveys & design, change management and submission, review and progression of Engineering Change Requests (ECR) for IT infrastructure. Manage and maintain DCIM Data Centre Inventory Management System tools Who you are Excellent knowledge of CNI, defence and government data centre management, installation and design standards and policies Experience in delivering secure telecoms or critical infrastructure installations. Strong practical knowledge of Rack/Cabinet installation, Fibre and Copper cabling standards, power system (AC/DC), earthing and bonding. Ability to hold Developed Vetting (DV) security clearance. MOD SCIDA certification. ITIL Foundation, six Sigma or PMP highly preferred. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 05, 2026
Full time
Location: Farnborough+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Security Clearance: This position requires you to hold or the ability and willingness to obtain a UK Developed Vetting (DV) clearance. Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do Directing daily operations, including 24/7, 365-day availability, and managing critical infrastructure (power, cooling, fire systems). Providing technical advice to technical and program managers as part of change management activities. Safety and Compliance, ensuring adherence to health and safety regulations, ISO and Defence standards (ISO27001, 14000, JSP 453). Support Capacity and Projects management, space, power and cooling capacity along with planning upgrades, migrations, or new facility builds. Provide SCIDA supporting site surveys & design, change management and submission, review and progression of Engineering Change Requests (ECR) for IT infrastructure. Manage and maintain DCIM Data Centre Inventory Management System tools Who you are Excellent knowledge of CNI, defence and government data centre management, installation and design standards and policies Experience in delivering secure telecoms or critical infrastructure installations. Strong practical knowledge of Rack/Cabinet installation, Fibre and Copper cabling standards, power system (AC/DC), earthing and bonding. Ability to hold Developed Vetting (DV) security clearance. MOD SCIDA certification. ITIL Foundation, six Sigma or PMP highly preferred. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Woolwich Salary: £15.10 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: Part time 24 hours across 4 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 04, 2026
Full time
Location: Woolwich Salary: £15.10 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working hours: Part time 24 hours across 4 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it's our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience. What you'll do As a Retail Customer Advisor, you will play a crucial role in understanding and meeting each customer's unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across the business while hitting sales targets together as a team. Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued. Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services. Performance Enhancement: Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals. Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly. Who you are Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs. Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment. Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges. Full training will be provided so no prior knowledge of our products is required. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: The Speechmark, London + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do This is a rare opportunity to play a key role in shaping the future of the UK's largest mobile network provider as Vodafone and Three come together to create a best-in-class customer experience, network capability, and market-leading proposition. Sitting within the Consumer Mobile function, you'll join the Commercial Assurance & Decisioning team, where you'll use data and analytics to influence strategic decisions across mobile and converged products. Working closely with teams across Trading, Retention, Finance and Product, you'll turn complex customer, market and revenue insights into clear recommendations that drive commercial performance. You'll have broad ownership of customer base performance, forecasting, strategic modelling and executive-level decision support, helping to guide some of the business's most important initiatives. This role offers the chance to work across both Vodafone and Three, influencing business outcomes at scale while contributing to one of the most significant transformations in the UK telecommunications industry. Key Responsibilities: Lead the development of customer and commercial forecasting models, providing critical insight into acquisition, upgrades, retention and customer-base performance to support strategic planning and investment decisions. Deliver high-quality commercial forecasting and market analysis, translating customer behaviour, market dynamics and performance trends into actionable recommendations for senior stakeholders. Take ownership of complex customer migration programmes, managing the end-to-end process from customer selection and financial modelling through to delivery, governance and post-implementation evaluation. Develop and maintain trusted reporting, analytics and performance dashboards that provide clear visibility of customer trends, revenue performance, product adoption and commercial outcomes. Partner with Trading, Finance, Product and Retention teams to evaluate strategic opportunities, build business cases and support the launch of new propositions and customer initiatives. Turn complex customer, market and financial data into clear, decision-ready insight, presenting recommendations and commentary to senior leaders and governance forums. Act as a subject matter expert for customer-base performance, commercial analytics and forecasting, identifying opportunities to improve business performance while ensuring the integrity and accuracy of reporting. Collaborate across Vodafone and Three teams to align strategic assumptions, share expertise and help shape a consistent view of customer, commercial and market performance during a period of significant transformation. Who you are Advanced SQL and data analysis expertise, with a proven ability to work with large, complex customer datasets to generate meaningful commercial insight. Strong forecasting, financial modelling and analytical skills, with experience supporting business planning, budgeting and long-term strategic decision-making. Deep understanding of customer economics within a subscription-based or telecommunications environment, including acquisition, retention, pricing, upgrades and customer lifecycle performance. Demonstrated ability to link customer behaviour and operational activity to commercial outcomes, translating data into actionable recommendations that drive revenue, profitability and customer value. Experience developing management information, performance reporting, scorecards and business cases that support senior stakeholder decision-making and governance processes. Excellent problem-solving and data governance capabilities, with a track record of identifying issues, conducting root-cause analysis and improving reporting accuracy and data quality. Confident communicator who can simplify complex analytical findings and present insights clearly to both technical and non-technical audiences. Collaborative mindset with the ability to build strong relationships across multiple teams, influencing stakeholders and driving alignment in a fast-paced, evolving environment. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you. Posting End Date: 17th November 2026 Recruiter Name: Sam Normangiles Recruiter Email: . click apply for full job details
Nov 04, 2026
Full time
Location: The Speechmark, London + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do This is a rare opportunity to play a key role in shaping the future of the UK's largest mobile network provider as Vodafone and Three come together to create a best-in-class customer experience, network capability, and market-leading proposition. Sitting within the Consumer Mobile function, you'll join the Commercial Assurance & Decisioning team, where you'll use data and analytics to influence strategic decisions across mobile and converged products. Working closely with teams across Trading, Retention, Finance and Product, you'll turn complex customer, market and revenue insights into clear recommendations that drive commercial performance. You'll have broad ownership of customer base performance, forecasting, strategic modelling and executive-level decision support, helping to guide some of the business's most important initiatives. This role offers the chance to work across both Vodafone and Three, influencing business outcomes at scale while contributing to one of the most significant transformations in the UK telecommunications industry. Key Responsibilities: Lead the development of customer and commercial forecasting models, providing critical insight into acquisition, upgrades, retention and customer-base performance to support strategic planning and investment decisions. Deliver high-quality commercial forecasting and market analysis, translating customer behaviour, market dynamics and performance trends into actionable recommendations for senior stakeholders. Take ownership of complex customer migration programmes, managing the end-to-end process from customer selection and financial modelling through to delivery, governance and post-implementation evaluation. Develop and maintain trusted reporting, analytics and performance dashboards that provide clear visibility of customer trends, revenue performance, product adoption and commercial outcomes. Partner with Trading, Finance, Product and Retention teams to evaluate strategic opportunities, build business cases and support the launch of new propositions and customer initiatives. Turn complex customer, market and financial data into clear, decision-ready insight, presenting recommendations and commentary to senior leaders and governance forums. Act as a subject matter expert for customer-base performance, commercial analytics and forecasting, identifying opportunities to improve business performance while ensuring the integrity and accuracy of reporting. Collaborate across Vodafone and Three teams to align strategic assumptions, share expertise and help shape a consistent view of customer, commercial and market performance during a period of significant transformation. Who you are Advanced SQL and data analysis expertise, with a proven ability to work with large, complex customer datasets to generate meaningful commercial insight. Strong forecasting, financial modelling and analytical skills, with experience supporting business planning, budgeting and long-term strategic decision-making. Deep understanding of customer economics within a subscription-based or telecommunications environment, including acquisition, retention, pricing, upgrades and customer lifecycle performance. Demonstrated ability to link customer behaviour and operational activity to commercial outcomes, translating data into actionable recommendations that drive revenue, profitability and customer value. Experience developing management information, performance reporting, scorecards and business cases that support senior stakeholder decision-making and governance processes. Excellent problem-solving and data governance capabilities, with a track record of identifying issues, conducting root-cause analysis and improving reporting accuracy and data quality. Confident communicator who can simplify complex analytical findings and present insights clearly to both technical and non-technical audiences. Collaborative mindset with the ability to build strong relationships across multiple teams, influencing stakeholders and driving alignment in a fast-paced, evolving environment. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the 'Offer an Interview' scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you. Posting End Date: 17th November 2026 Recruiter Name: Sam Normangiles Recruiter Email: . click apply for full job details
Location: Speechmark, London+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Duration: 12 Months Fixed Term Contract Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do You'll step into a pivotal role at a truly career-defining moment. As we come together to create the UK's biggest mobile network, you'll sit at the heart of Commercial, Trading and Supply Chain - translating ambition into action and helping shape how millions of customers experience our network. This is a role where your insight will matter. You'll turn data into direction, influence senior decision-makers, and help ensure we hit our sales goals while keeping stock flowing smoothly across channels. You'll do this by: Owning and delivering accurate weekly SKU-level sales forecasts for selected vendors and sales channels, using historical performance, market insight and commercial ambition Turning complex data into clear, confident recommendations that shape demand plans and stock decisions Understanding customer behaviour, pricing dynamics and base activity to assess device performance and cross-brand impact Partnering closely with Commercial, Trading, Supply Chain and vendor teams to align on BAU, NPI and promotional demand - calling out risks and opportunities early Supporting the delivery of quarterly commercial deals, financial targets and forecasts, escalating risks at the right time Presenting your plans to senior leaders, clearly explaining the "why" behind the numbers and driving alignment at monthly and quarterly sign-offs Playing an active role in S&OP discussions for your vendor portfolio Leading or contributing to process improvements that make demand planning smarter, faster and more effective Who you are Proven experience in demand planning/forecast/analytics role Excellent knowledge of Microsoft Excel and ideally Power BI and demand planning systems Strong stakeholder management and Teamwork. Good knowledge of S&OP process. Analytical Mind-set - manage large data buckets of information and ability to communicate business implications from complex data Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 04, 2026
Full time
Location: Speechmark, London+ Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Duration: 12 Months Fixed Term Contract Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What you'll do You'll step into a pivotal role at a truly career-defining moment. As we come together to create the UK's biggest mobile network, you'll sit at the heart of Commercial, Trading and Supply Chain - translating ambition into action and helping shape how millions of customers experience our network. This is a role where your insight will matter. You'll turn data into direction, influence senior decision-makers, and help ensure we hit our sales goals while keeping stock flowing smoothly across channels. You'll do this by: Owning and delivering accurate weekly SKU-level sales forecasts for selected vendors and sales channels, using historical performance, market insight and commercial ambition Turning complex data into clear, confident recommendations that shape demand plans and stock decisions Understanding customer behaviour, pricing dynamics and base activity to assess device performance and cross-brand impact Partnering closely with Commercial, Trading, Supply Chain and vendor teams to align on BAU, NPI and promotional demand - calling out risks and opportunities early Supporting the delivery of quarterly commercial deals, financial targets and forecasts, escalating risks at the right time Presenting your plans to senior leaders, clearly explaining the "why" behind the numbers and driving alignment at monthly and quarterly sign-offs Playing an active role in S&OP discussions for your vendor portfolio Leading or contributing to process improvements that make demand planning smarter, faster and more effective Who you are Proven experience in demand planning/forecast/analytics role Excellent knowledge of Microsoft Excel and ideally Power BI and demand planning systems Strong stakeholder management and Teamwork. Good knowledge of S&OP process. Analytical Mind-set - manage large data buckets of information and ability to communicate business implications from complex data Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Newbury or London + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Duration: 12 Months Fixed Term Contract Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do This role involves supporting Vodafone Business as part of the Business Deals Legal team. The successful candidate will support the delivery of high-quality legal advice on a range of initiatives, manage legal risk and ensure compliance with evolving legislation. Building strong relationships with internal stakeholders and external partners is crucial, as is driving continuous improvement in legal processes. The ideal candidate will have experience as a qualified lawyer in a leading telco, with an understanding of the sector. They should possess strong stakeholder management skills, commercial acumen and the ability to take ownership of their own caseload and manage legal risk. They will also demonstrate enthusiasm for collaboration within a diverse team. Key performance indicators include timely delivery of legal advice, effective risk management and positive stakeholder feedback. You'll provide clear, pragmatic legal advice across a range of projects helping draft and negotiate contracts, supporting bids and tenders, and making sure the legal approach aligns with Vodafone Business's growth, revenue, and transformation goals. You'll also keep things compliant and protect the business from legal and regulatory risks. It's all about strong relationships, partnering with Sales, Commercial, Finance, Product, and Delivery teams to give timely, commercially focused advice. You'll help connect the dots across the wider VodafoneThree organisation, encouraging collaboration and ensuring risks are well managed. You'll play a key role in identifying and assessing legal risks, using structured frameworks to reduce exposure to financial, regulatory, or reputational issues. Being proactive is key, helping the business stay ahead rather than reacting later. You'll contribute to training and share legal know-how across the business, while also looking for ways to streamline processes. That includes driving efficiency through simplification, automation, and enabling teams to self-serve where possible. You'll build and maintain strong relationships outside the business to working with customers, suppliers, external lawyers, and partners to ensure everything supports VodafoneThree's commercial objectives. You'll stay up to date with legal and regulatory changes, sharing insights with the wider team and identifying opportunities to improve or adapt. It's about helping the business stay informed, prepared, and ahead of the curve. Who you are Strong legal background - You're a qualified lawyer with solid experience in a leading telecoms company, so you really know your stuff. Industry know-how - You understand the tech and telecoms world, including the key legal trends shaping it. Takes ownership - You pick things up and run with them, keeping work moving forward and using your initiative while knowing when to ask for input. Smart with risk - You manage legal risks in a practical, balanced way-helping the business stay protected without slowing down its growth. You're also open to improving processes and using tech to make things more efficient. Commercially minded - You get the bigger picture and can weigh legal risks against business opportunities to support smart, strategic decisions. Great with people - You build strong relationships, influence stakeholders, and handle negotiations confidently both internally and externally. Clear thinker and communicator - You break down complex issues, pull out the key insights, and explain things clearly so others can make confident decisions. Always developing - You're keen to grow, actively seek feedback, and take ownership of your development, embracing new challenges and stretch opportunities. Collaboration: Must be a genuine team player. Demonstrates an enthusiasm to support colleagues, to share ideas and information, and to work together towards shared goals. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 03, 2026
Full time
Location: Newbury or London + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Duration: 12 Months Fixed Term Contract Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What you'll do This role involves supporting Vodafone Business as part of the Business Deals Legal team. The successful candidate will support the delivery of high-quality legal advice on a range of initiatives, manage legal risk and ensure compliance with evolving legislation. Building strong relationships with internal stakeholders and external partners is crucial, as is driving continuous improvement in legal processes. The ideal candidate will have experience as a qualified lawyer in a leading telco, with an understanding of the sector. They should possess strong stakeholder management skills, commercial acumen and the ability to take ownership of their own caseload and manage legal risk. They will also demonstrate enthusiasm for collaboration within a diverse team. Key performance indicators include timely delivery of legal advice, effective risk management and positive stakeholder feedback. You'll provide clear, pragmatic legal advice across a range of projects helping draft and negotiate contracts, supporting bids and tenders, and making sure the legal approach aligns with Vodafone Business's growth, revenue, and transformation goals. You'll also keep things compliant and protect the business from legal and regulatory risks. It's all about strong relationships, partnering with Sales, Commercial, Finance, Product, and Delivery teams to give timely, commercially focused advice. You'll help connect the dots across the wider VodafoneThree organisation, encouraging collaboration and ensuring risks are well managed. You'll play a key role in identifying and assessing legal risks, using structured frameworks to reduce exposure to financial, regulatory, or reputational issues. Being proactive is key, helping the business stay ahead rather than reacting later. You'll contribute to training and share legal know-how across the business, while also looking for ways to streamline processes. That includes driving efficiency through simplification, automation, and enabling teams to self-serve where possible. You'll build and maintain strong relationships outside the business to working with customers, suppliers, external lawyers, and partners to ensure everything supports VodafoneThree's commercial objectives. You'll stay up to date with legal and regulatory changes, sharing insights with the wider team and identifying opportunities to improve or adapt. It's about helping the business stay informed, prepared, and ahead of the curve. Who you are Strong legal background - You're a qualified lawyer with solid experience in a leading telecoms company, so you really know your stuff. Industry know-how - You understand the tech and telecoms world, including the key legal trends shaping it. Takes ownership - You pick things up and run with them, keeping work moving forward and using your initiative while knowing when to ask for input. Smart with risk - You manage legal risks in a practical, balanced way-helping the business stay protected without slowing down its growth. You're also open to improving processes and using tech to make things more efficient. Commercially minded - You get the bigger picture and can weigh legal risks against business opportunities to support smart, strategic decisions. Great with people - You build strong relationships, influence stakeholders, and handle negotiations confidently both internally and externally. Clear thinker and communicator - You break down complex issues, pull out the key insights, and explain things clearly so others can make confident decisions. Always developing - You're keen to grow, actively seek feedback, and take ownership of your development, embracing new challenges and stretch opportunities. Collaboration: Must be a genuine team player. Demonstrates an enthusiasm to support colleagues, to share ideas and information, and to work together towards shared goals. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Location: Stoke-on-Trent Contact Centre + 50% Work from Home Salary: £26,907 per annum basic salary plus uncapped commission and VodafoneThree benefits Working hours: Full time 37.5 hours per week - Monday to Sunday - between the hours of 8:00am and 10:15pm Following a minimum of 4 weeks training, you will work from home for 50% of the time (later shifts from home) START DATES IN JANUARY 2027 Stoke-on-Trent Contact Centre You will be based in our newly refurbished Contact Centre in Stoke-on-Trent, which has been home to our sales teams for over ten years, and is equipped with spacious lounge areas, product and demo hubs, cafe area and so much more. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our sales teams in our contact centres and help us connect people to their friends, family and loved ones, and introduce them to products and services that benefit their lives. What you'll do You will begin in our training academy, where you will receive in-depth sales and customer service training in our well-equipped classrooms. An important element of this training is our TRUST framework - VodafoneThree's mission to remain number 1 for Customer Experience. Taking ownership Relating to your customer Understanding their issue Setting expectations Thinking forward Once in the role, you will take live online chats from both new and existing customers. Whether customers are asking about broadband deals, looking for a new phone or SIM or even thinking of leaving us, you'll be a main point of contact, ensuring they get the best advice and service possible. You will have the opportunity to earn uncapped commission, by offering customers the right VodafoneThree products and services for them, to achieve your sales targets. You will always act ethically, ensuring our customers are given the correct information to make an informed decision. Who you are You will enjoy using your advanced communication skills and providing an excellent customer experience, in line with our TRUST framework. You are motivated by being set and achieving clear targets. You will be resilient, able to deal with minor setbacks and stay motivated for your next customer. Live Chat & Sales experience are preferred. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer Basic salary £26,907 per annum Uncapped commission (On Target Earnings is £ 340 a month) 28 Days annual leave + bank holidays in lieu. Paid charity days 'Spirit' days when we encourage you to focus on your self-development. Employee discounts, retail vouchers, health benefits, pension plan, life assurance and shares scheme. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and award-winning parental leave policies. Interview Process Stage 1: Your application will be reviewed and if you are progressed, the first stage is an approximately 30-minute call with one of our Recruiters. Stage 2: If you pass the screening call, you will attend a 1 hour in-person interview with one of our Team Managers, this will include a typing test. Your recruiter will ensure that you're prepared ahead of your interview. You will be required to complete an online personality assessment. (The results of this do not determine our decision to hire). You will have access to the interview questions in advance to allow you to be at your best. Stage 3: If you are successful at the interview stage, then your recruiter will call you the next working day to offer you a role! If you are not successful, then you will still receive a call from us where we will provide you feedback. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
Nov 03, 2026
Full time
Location: Stoke-on-Trent Contact Centre + 50% Work from Home Salary: £26,907 per annum basic salary plus uncapped commission and VodafoneThree benefits Working hours: Full time 37.5 hours per week - Monday to Sunday - between the hours of 8:00am and 10:15pm Following a minimum of 4 weeks training, you will work from home for 50% of the time (later shifts from home) START DATES IN JANUARY 2027 Stoke-on-Trent Contact Centre You will be based in our newly refurbished Contact Centre in Stoke-on-Trent, which has been home to our sales teams for over ten years, and is equipped with spacious lounge areas, product and demo hubs, cafe area and so much more. Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone. We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started. Join our sales teams in our contact centres and help us connect people to their friends, family and loved ones, and introduce them to products and services that benefit their lives. What you'll do You will begin in our training academy, where you will receive in-depth sales and customer service training in our well-equipped classrooms. An important element of this training is our TRUST framework - VodafoneThree's mission to remain number 1 for Customer Experience. Taking ownership Relating to your customer Understanding their issue Setting expectations Thinking forward Once in the role, you will take live online chats from both new and existing customers. Whether customers are asking about broadband deals, looking for a new phone or SIM or even thinking of leaving us, you'll be a main point of contact, ensuring they get the best advice and service possible. You will have the opportunity to earn uncapped commission, by offering customers the right VodafoneThree products and services for them, to achieve your sales targets. You will always act ethically, ensuring our customers are given the correct information to make an informed decision. Who you are You will enjoy using your advanced communication skills and providing an excellent customer experience, in line with our TRUST framework. You are motivated by being set and achieving clear targets. You will be resilient, able to deal with minor setbacks and stay motivated for your next customer. Live Chat & Sales experience are preferred. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. What we offer Basic salary £26,907 per annum Uncapped commission (On Target Earnings is £ 340 a month) 28 Days annual leave + bank holidays in lieu. Paid charity days 'Spirit' days when we encourage you to focus on your self-development. Employee discounts, retail vouchers, health benefits, pension plan, life assurance and shares scheme. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and award-winning parental leave policies. Interview Process Stage 1: Your application will be reviewed and if you are progressed, the first stage is an approximately 30-minute call with one of our Recruiters. Stage 2: If you pass the screening call, you will attend a 1 hour in-person interview with one of our Team Managers, this will include a typing test. Your recruiter will ensure that you're prepared ahead of your interview. You will be required to complete an online personality assessment. (The results of this do not determine our decision to hire). You will have access to the interview questions in advance to allow you to be at your best. Stage 3: If you are successful at the interview stage, then your recruiter will call you the next working day to offer you a role! If you are not successful, then you will still receive a call from us where we will provide you feedback. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website ( ) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.
