Meldrum House

Why join Meldrum House Hotel? Due to our continued success, popularity, and commitment to excellence and innovation, Meldrum House is looking for an outstanding General Manager to join our team. We are proud to showcase the very best of Scottish food, drink, scenery, and warm hospitality to our guests. Meldrum House is a truly unique destination featuring award-winning, locally sourced cuisine, an 800-year-old Cave Bar boasting over 120 whiskies, contemporary luxury dining domes, and an exceptional golf course ranked among Scotland's top 100. With 51 beautifully appointed bedrooms and several event spaces including a stunning ballroom and the iconic Titan Sky Bar dome. We deliver exceptional experiences for weddings, celebrations, corporate events, golfers, and leisure guests alike. Main Purpose of Job As General Manager, you will lead the overall operation and strategic direction of our prestigious 4-star hotel and golf club. You will be responsible for delivering the highest standards of service, guest satisfaction, profitability, and team engagement. This role requires an inspirational leader with strong 4- or 5-Red-Star experience and a passion for creating memorable experiences for guests and colleagues alike. Specific Tasks Provide clear strategic leadership and cultivate a positive, engaging workplace culture. Mentor, develop, and guide the senior leadership team across the property. Ensure exceptional operational standards and service delivery throughout the hotel and golf club Oversee compliance with all health, safety, fire, and building regulations in partnership with the facilities team. Implement and uphold 4 & 5 Red-Star standard operating procedures. Collaborate with the Head of Commercial to drive effective sales and marketing strategies and represent the hotel at industry events, FAM trips, and networking opportunities. Drive financial performance, including revenue growth, profit conversion, and cost-control efficiencies across all departments. Monitor market and competitor trends to identify new opportunities for commercial success. Lead the recruitment, training, and development of high-performing teams, ensuring succession planning and a strong employer brand. Champion guest satisfaction by delivering service excellence, resolving issues promptly, and maintaining exceptional standards across all areas. Support community and charity initiatives. Ensure legislative, policy, and compliance frameworks are consistently met across the business. About You You will be an exceptional leader with: Luxury 4- or 5-Red-Star hotel experience. A proven ability to build high-performing, guest-centric teams. Strong commercial acumen with a track record of driving revenue and profitability. Excellent communication skills and the confidence to represent the hotel at a senior level. A growth mindset, resilience, and a creative approach to problem-solving. The ability to make clear, data-informed decisions. A hands-on leadership style, leading by example while empowering others. Strong organisational skills and the ability to manage multiple priorities. Crisis management capability and sound judgement under pressure. What's in it for you? You'll meet great people, have fun at work, build lasting relationships, and continue to develop your skills. You'll also enjoy a competitive salary and a generous range of benefits, including: 35 days holiday Ongoing training and development Employee events and celebrations Access to our internal employee communication app Healthy meals on duty External Employee Assistance Programme Financial Wellbeing App (access earnings before pay day) Employee referral bonus Pension contributions Following your first successful 3 months, you'll also receive Access to our discounts and wellbeing platform "Treat Yourself Here" Participation in our employee recognition schemes Long service recognition Complimentary overnight stay and dinner for two at probation pass and on each annual anniversary 50% discount in our restaurants Cycle to Work Scheme Discounted room rates for you, friends, and family Spa treatment and product discounts Life Assurance cover Please note: This role does not meet the requirements for sponsorship under the Skilled Worker visa route. If this sounds like your next exciting step, click apply! We look forward to hearing from you!