The role will report to the UK General Manager, who is responsible for managing human resources and training activities across the UK, Northern Ireland, and the US and Canada. This position plays a pivotal role in overseeing company culture and talent development and ensuring compliance with employment laws and best practices. Duties and Responsibilities: Deliver excellence in HR processes, and employee lifecycle management across the regions. Act as a trusted advisor and mentor to the regional operational team on all human resources matters (including benefits, employee relations, absence management, performance, disciplinary and grievances), enhancing knowledge and sharing best practices. Manage Visa Sponsorship Licence and CoS allocation for the UK & USA, including Right to Work checks. Coordinate payroll processing with relevant Finance departments. Evaluate and enhance HR strategies to support the regional operational needs of the business while also being flexible enough to adapt to changes within the Group as they occur. Ensure that all revisions and modifications to employment contracts and internal policies and procedures are compliant with existing and new relevant laws, enforcing best practices across all regions. Ensure the maintenance of employee records (BambooHR) is compliant with local employment and labour laws. Provide information and reports on data, including staff turnover, training, health and safety, etc. Managing relevant HR costs to budget. Lead talent acquisition strategies for the UK, Northern Ireland, and the United States/Canada, including recruitment and onboarding processes. Oversee performance management systems, including goal-setting, performance evaluations, and career development initiatives. Ensure appropriate training needs analysis, design and implement appropriate training plans with input from department heads, and Apprenticeships and Levy funds. Champion initiatives to support employee well-being, career growth, and retention. Act as a role model for the business by accepting ownership. promote diversity, equity, and inclusion initiatives to cultivate a positive and inclusive workplace culture. Ad hoc duties as required. Key Skills & Qualifications Accreditation from the Chartered Institute of Personnel and Development (CIPD) or A bachelor's degree in Human Resources Management or a related business field. A minimum of 5 years' experience in an HR role (preferably spanning UK, Ireland, and US markets). A minimum 3 years' experience in a management role (preferably spanning UK, Northern Ireland, and US markets). Strong knowledge of UK, Northern Ireland, and US employment laws and HR best practices, and the ability to apply these to a variety of situations using a pragmatic and common-sense approach. Strong attention to detail and confidentiality Ability to work to deadlines and adapt to changing conditions People-oriented with the ability to lead and navigate cultural nuances effectively. Excellent communication, leadership, and influencing skills. Core Competencies Strategic thinking and decision-making, with the ability to create a people strategy. Commercial acumen and financial skills, including financial planning, budgeting and reporting. A pro-active attitude and a passion for leading with integrity. Able to think innovatively and rationally. Exceptional interpersonal and relationship-building skills. Proficiency in HR systems (BambooHR, Workable), IT and analytics. Experience working in a Global High Tech environment is preferable. What's in it for you? Besides the opportunity to work for a global company that is customer and people focused, we offer: A focus on learning and development A great team of like-minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee Assistance Programme Eyecare Vouchers Sounds good? Then apply now. Get on board today! Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK with current full time work rights for the United Kingdom, currently residing in the UK. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
Nov 24, 2025
Full time
The role will report to the UK General Manager, who is responsible for managing human resources and training activities across the UK, Northern Ireland, and the US and Canada. This position plays a pivotal role in overseeing company culture and talent development and ensuring compliance with employment laws and best practices. Duties and Responsibilities: Deliver excellence in HR processes, and employee lifecycle management across the regions. Act as a trusted advisor and mentor to the regional operational team on all human resources matters (including benefits, employee relations, absence management, performance, disciplinary and grievances), enhancing knowledge and sharing best practices. Manage Visa Sponsorship Licence and CoS allocation for the UK & USA, including Right to Work checks. Coordinate payroll processing with relevant Finance departments. Evaluate and enhance HR strategies to support the regional operational needs of the business while also being flexible enough to adapt to changes within the Group as they occur. Ensure that all revisions and modifications to employment contracts and internal policies and procedures are compliant with existing and new relevant laws, enforcing best practices across all regions. Ensure the maintenance of employee records (BambooHR) is compliant with local employment and labour laws. Provide information and reports on data, including staff turnover, training, health and safety, etc. Managing relevant HR costs to budget. Lead talent acquisition strategies for the UK, Northern Ireland, and the United States/Canada, including recruitment and onboarding processes. Oversee performance management systems, including goal-setting, performance evaluations, and career development initiatives. Ensure appropriate training needs analysis, design and implement appropriate training plans with input from department heads, and Apprenticeships and Levy funds. Champion initiatives to support employee well-being, career growth, and retention. Act as a role model for the business by accepting ownership. promote diversity, equity, and inclusion initiatives to cultivate a positive and inclusive workplace culture. Ad hoc duties as required. Key Skills & Qualifications Accreditation from the Chartered Institute of Personnel and Development (CIPD) or A bachelor's degree in Human Resources Management or a related business field. A minimum of 5 years' experience in an HR role (preferably spanning UK, Ireland, and US markets). A minimum 3 years' experience in a management role (preferably spanning UK, Northern Ireland, and US markets). Strong knowledge of UK, Northern Ireland, and US employment laws and HR best practices, and the ability to apply these to a variety of situations using a pragmatic and common-sense approach. Strong attention to detail and confidentiality Ability to work to deadlines and adapt to changing conditions People-oriented with the ability to lead and navigate cultural nuances effectively. Excellent communication, leadership, and influencing skills. Core Competencies Strategic thinking and decision-making, with the ability to create a people strategy. Commercial acumen and financial skills, including financial planning, budgeting and reporting. A pro-active attitude and a passion for leading with integrity. Able to think innovatively and rationally. Exceptional interpersonal and relationship-building skills. Proficiency in HR systems (BambooHR, Workable), IT and analytics. Experience working in a Global High Tech environment is preferable. What's in it for you? Besides the opportunity to work for a global company that is customer and people focused, we offer: A focus on learning and development A great team of like-minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee Assistance Programme Eyecare Vouchers Sounds good? Then apply now. Get on board today! Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK with current full time work rights for the United Kingdom, currently residing in the UK. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
Lead the Future of Connected Mobility We're seeking an exceptional General Manager to lead our UK business - a fast-growing technology company transforming how people move, pay, and connect across transport and mobility networks. This is a critical executive appointment, with full responsibility for commercial performance, customer delivery, and organisational leadership. The UK business generates over $60 million annually and is entering its next phase of expansion. About Us We build and operate intelligent technology that powers modern public transport, payments, and digital mobility ecosystems. Our platforms make everyday journeys simpler, faster, and smarter. As we grow, we stay true to our culture of agility, openness, and collaboration. Growth for us means more than scale - it means building resilient teams, creating meaningful partnerships, and delivering long-term value to our customers and communities. Your Impact As General Manager, you'll take full ownership of the UK business - leading strategy, commercial growth, and operational delivery. You'll inspire cross-functional teams, strengthen key customer relationships, and build the foundations for sustainable scale. You'll have the platform and autonomy to make strategic decisions while being part of a global leadership group driving innovation across mobility, payments, and digital solutions. Your Qualifications Senior leadership experience with full P&L accountability in a scaling tech, SaaS, payments, or mobility environment. Deep understanding of enterprise and B2B sales, contract structures, and long-term customer partnerships. Track record of building and scaling cross-functional delivery and commercial teams. Proven ability to improve customer satisfaction, retention, and service excellence. Success in leading organisations through rapid growth and transformation. Strong communication and stakeholder management skills, with executive-level presence. Benefits & Why Join Us Lead a major business unit in a company redefining connected mobility and transport technology. Work in a purpose-driven culture that combines innovation with integrity. Collaborate with global peers across engineering, product, and commercial functions. Participate in long-term value creation through equity and performance incentives. Shape the next chapter of a high-impact, high-growth technology business.
Nov 09, 2025
Full time
Lead the Future of Connected Mobility We're seeking an exceptional General Manager to lead our UK business - a fast-growing technology company transforming how people move, pay, and connect across transport and mobility networks. This is a critical executive appointment, with full responsibility for commercial performance, customer delivery, and organisational leadership. The UK business generates over $60 million annually and is entering its next phase of expansion. About Us We build and operate intelligent technology that powers modern public transport, payments, and digital mobility ecosystems. Our platforms make everyday journeys simpler, faster, and smarter. As we grow, we stay true to our culture of agility, openness, and collaboration. Growth for us means more than scale - it means building resilient teams, creating meaningful partnerships, and delivering long-term value to our customers and communities. Your Impact As General Manager, you'll take full ownership of the UK business - leading strategy, commercial growth, and operational delivery. You'll inspire cross-functional teams, strengthen key customer relationships, and build the foundations for sustainable scale. You'll have the platform and autonomy to make strategic decisions while being part of a global leadership group driving innovation across mobility, payments, and digital solutions. Your Qualifications Senior leadership experience with full P&L accountability in a scaling tech, SaaS, payments, or mobility environment. Deep understanding of enterprise and B2B sales, contract structures, and long-term customer partnerships. Track record of building and scaling cross-functional delivery and commercial teams. Proven ability to improve customer satisfaction, retention, and service excellence. Success in leading organisations through rapid growth and transformation. Strong communication and stakeholder management skills, with executive-level presence. Benefits & Why Join Us Lead a major business unit in a company redefining connected mobility and transport technology. Work in a purpose-driven culture that combines innovation with integrity. Collaborate with global peers across engineering, product, and commercial functions. Participate in long-term value creation through equity and performance incentives. Shape the next chapter of a high-impact, high-growth technology business.
Overview Make The Connection. Vix Technology, a global leader in automatic fare collection, transit information, and transit analytics solutions, is seeking a highly skilled and experienced Field Engineer. With a presence in over 200 city and regional transport authorities worldwide, Vix has been at the forefront of transforming fare collection for more than 35 years. At Vix, we are committed to solving problems and delivering innovative solutions that are revolutionising the world of public transit. As a global organisation, we recognise and value the distinct strengths that individual diversity brings to our overall success. We invite you to share your perspectives, cultural backgrounds, and innovative ideas; we look forward to your contributions. Join the Vix team as an experienced Cloud Security Engineer! This on-site position in Manchester involves collaborating with our Cloud Operations team and the Security team to maintain robust security protocols. You'll play a crucial role in guiding our technical teams to meet security standards, successfully passing security audits, and safeguarding both company and customer data. As the first point of contact for security incidents, your expertise will be essential in keeping our systems secure. We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK, with current full time work rights for the United Kingdom, currently residing in the UK. The position is located in Manchester. Responsibilities Evaluate and strengthen our overall security posture by performing continuous audits, risk assessments, threat modelling, and architecture reviews to ensure effective controls and adherence to regulatory standards. Consistently monitor and assess cloud environments for vulnerabilities and misconfigurations utilising tools like AWS Inspector, GuardDuty, and Security Hub, complemented by regular vulnerability scanning and penetration testing. Design, implement, and automate enterprise-level security systems and controls-including IAM, SIEM, DLP, firewalls, endpoint protection, and cloud-native guardrails-to safeguard assets across both cloud and hybrid environments. Actively respond to security events and incidents by leading investigations, coordinating remediation efforts, and driving improvements after incidents. Maintain ongoing compliance with relevant security and data privacy standards (e.g., GDPR, ISO 27001, NIST, CCPA) through diligent documentation, effective policies, and audit preparedness. Work collaboratively with global IT, Cloud, and Security Operations Centre teams to protect company systems and efficiently tackle any emerging challenges. Create and present clear, actionable security reports for internal stakeholders and external clients, aiding in assurance activities and fulfilling contractual obligations. Keep abreast of emerging threats, tools, and technologies, and propose innovative strategies to enhance our security frameworks continuously. Advocate secure-by-design principles, integrating security best practices into system architecture, development processes, and operational workflows. Essential Qualifications 3-5 years of experience in Information Security and Cloud Security Engineering, with proven expertise in securing AWS environments (IAM, networking, storage, and compute). Hands-on experience with networking, infrastructure, and container security (EKS, ECS, Kubernetes) across both cloud and on-premises environments. Strong understanding of security principles, technologies, and industry best practices, including vulnerability and incident management. Practical experience with security monitoring and protection tools such as Firewalls, IDS/IPS, XDR, SIEM, CNAPP, and log collection platforms (e.g., CrowdStrike, Lacework). Experience in designing and implementing Identity and Access Management (IAM) solutions and maintaining secure authentication practices. Proficiency with Windows and Linux systems, as well as network scanning and diagnostic tools (e.g., Wireshark, IP scanner). A solid understanding of Public Key Infrastructure (PKI) and encryption fundamentals. Excellent collaboration, communication, and organisational skills, with the ability to work both independently and as part of a cross-functional team. Proven ability to handle sensitive information with discretion, professionalism, and sound judgment. Relevant certifications such as AWS Certified Security - Speciality, CISSP, CCSP, or Terraform Associate (or equivalent experience). Preferred Qualifications Exposure to threat intelligence and security analytics, particularly within cloud environments. Bachelor's degree in Computer Science, Information Technology, or Information Security, or equivalent practical experience. Familiarity with key security frameworks and standards such as PCI, ISO 27001, NIST, and CIS, along with experience supporting audits and compliance initiatives. Strong understanding of networking protocols, systems architecture, and secure key management (e.g., PCI digital keys, security access modules). Hands-on experience with offensive security techniques, including penetration testing and phishing simulations. Proficiency in programming or scripting languages (such as Python, Bash, or PowerShell) for automation or tooling. Experience with Infrastructure as Code (IaC) and its security implications is highly desirable. What We're Looking For A proactive, automation-first engineer who embraces security-by-design and sees tasks through to completion. A collaborative team player who also works effectively with minimal supervision. Outstanding problem-solving abilities and a keen eye for detail, ensuring precision and reliability in all tasks. Excellent communicator, both written and verbal, with a strong customer-service mindset and a passion for supporting others. Organised, adaptable, and dependable, maintaining focus and professionalism in dynamic environments. Deeply committed to integrity, confidentiality, and ethical conduct in every aspect of their work. What's in it for you? Besides the opportunity to work for a global company that is customer and people-focused, we offer: A focus on Learning and development A great team of like-minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee Assistance Program Eyecare and Spectacle Vouchers Sounds good? Then apply now and get on board today! Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
Nov 09, 2025
Full time
Overview Make The Connection. Vix Technology, a global leader in automatic fare collection, transit information, and transit analytics solutions, is seeking a highly skilled and experienced Field Engineer. With a presence in over 200 city and regional transport authorities worldwide, Vix has been at the forefront of transforming fare collection for more than 35 years. At Vix, we are committed to solving problems and delivering innovative solutions that are revolutionising the world of public transit. As a global organisation, we recognise and value the distinct strengths that individual diversity brings to our overall success. We invite you to share your perspectives, cultural backgrounds, and innovative ideas; we look forward to your contributions. Join the Vix team as an experienced Cloud Security Engineer! This on-site position in Manchester involves collaborating with our Cloud Operations team and the Security team to maintain robust security protocols. You'll play a crucial role in guiding our technical teams to meet security standards, successfully passing security audits, and safeguarding both company and customer data. As the first point of contact for security incidents, your expertise will be essential in keeping our systems secure. We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK, with current full time work rights for the United Kingdom, currently residing in the UK. The position is located in Manchester. Responsibilities Evaluate and strengthen our overall security posture by performing continuous audits, risk assessments, threat modelling, and architecture reviews to ensure effective controls and adherence to regulatory standards. Consistently monitor and assess cloud environments for vulnerabilities and misconfigurations utilising tools like AWS Inspector, GuardDuty, and Security Hub, complemented by regular vulnerability scanning and penetration testing. Design, implement, and automate enterprise-level security systems and controls-including IAM, SIEM, DLP, firewalls, endpoint protection, and cloud-native guardrails-to safeguard assets across both cloud and hybrid environments. Actively respond to security events and incidents by leading investigations, coordinating remediation efforts, and driving improvements after incidents. Maintain ongoing compliance with relevant security and data privacy standards (e.g., GDPR, ISO 27001, NIST, CCPA) through diligent documentation, effective policies, and audit preparedness. Work collaboratively with global IT, Cloud, and Security Operations Centre teams to protect company systems and efficiently tackle any emerging challenges. Create and present clear, actionable security reports for internal stakeholders and external clients, aiding in assurance activities and fulfilling contractual obligations. Keep abreast of emerging threats, tools, and technologies, and propose innovative strategies to enhance our security frameworks continuously. Advocate secure-by-design principles, integrating security best practices into system architecture, development processes, and operational workflows. Essential Qualifications 3-5 years of experience in Information Security and Cloud Security Engineering, with proven expertise in securing AWS environments (IAM, networking, storage, and compute). Hands-on experience with networking, infrastructure, and container security (EKS, ECS, Kubernetes) across both cloud and on-premises environments. Strong understanding of security principles, technologies, and industry best practices, including vulnerability and incident management. Practical experience with security monitoring and protection tools such as Firewalls, IDS/IPS, XDR, SIEM, CNAPP, and log collection platforms (e.g., CrowdStrike, Lacework). Experience in designing and implementing Identity and Access Management (IAM) solutions and maintaining secure authentication practices. Proficiency with Windows and Linux systems, as well as network scanning and diagnostic tools (e.g., Wireshark, IP scanner). A solid understanding of Public Key Infrastructure (PKI) and encryption fundamentals. Excellent collaboration, communication, and organisational skills, with the ability to work both independently and as part of a cross-functional team. Proven ability to handle sensitive information with discretion, professionalism, and sound judgment. Relevant certifications such as AWS Certified Security - Speciality, CISSP, CCSP, or Terraform Associate (or equivalent experience). Preferred Qualifications Exposure to threat intelligence and security analytics, particularly within cloud environments. Bachelor's degree in Computer Science, Information Technology, or Information Security, or equivalent practical experience. Familiarity with key security frameworks and standards such as PCI, ISO 27001, NIST, and CIS, along with experience supporting audits and compliance initiatives. Strong understanding of networking protocols, systems architecture, and secure key management (e.g., PCI digital keys, security access modules). Hands-on experience with offensive security techniques, including penetration testing and phishing simulations. Proficiency in programming or scripting languages (such as Python, Bash, or PowerShell) for automation or tooling. Experience with Infrastructure as Code (IaC) and its security implications is highly desirable. What We're Looking For A proactive, automation-first engineer who embraces security-by-design and sees tasks through to completion. A collaborative team player who also works effectively with minimal supervision. Outstanding problem-solving abilities and a keen eye for detail, ensuring precision and reliability in all tasks. Excellent communicator, both written and verbal, with a strong customer-service mindset and a passion for supporting others. Organised, adaptable, and dependable, maintaining focus and professionalism in dynamic environments. Deeply committed to integrity, confidentiality, and ethical conduct in every aspect of their work. What's in it for you? Besides the opportunity to work for a global company that is customer and people-focused, we offer: A focus on Learning and development A great team of like-minded professionals Private Healthcare Income Protection Scheme Pension Group Life Assurance Cycle to Work Scheme Electric Car Benefit Scheme Employee Assistance Program Eyecare and Spectacle Vouchers Sounds good? Then apply now and get on board today! Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
Making Mobility Seamless. Vix is a global leader in automatic fare collection, transit information and transit analytics solutions. Trusted by over 200 city and regional transport authorities around the world, we have been driving change in fare collection for over 35 years. Our core values are a statement of intent about the type of business we strive to be and describe the way we work and interact with each other, our customers and our partners: Think like a customer; Focus on what matters; Do great things together; Be smart, stay curious Find out more about your new workplace here! We're on the hunt for a passionate Product Owner for the Rail Gates stream. This exciting role is a member of the AFC (automatic Fare Collection) Product team, who is accountable for making the value based decisions that inform what our team will deliver and in what order we will deliver it. They champion the needs of our customers and stakeholders, evangelise the qualities of our solutions and help our sales, customers and project teams understand how to benefit from them, whilst remaining focused on the commercial viability of our offerings This role will suit someone that loves a variety of responsibilities and working across multiple teams, in a global context. We are a diverse and dispersed organisation here at Vix and we are actively looking to grow our team with individuals from diverse backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations and experiences. We understand that many people only apply if they meet 10 out 10 requirements for a role; however, our approach is to hire for behaviours, growth and capability, not just experience and merit. So, if you think you have what it takes, but you don't meet every single requirement please still get in touch. We'd love to have a chat and see if you could be a great fit for our team. What will you be responsible for? Prepare user stories and tasks for the development teams involved in the Solution Define, document, and own our roadmap for the delivery of the product as well as new features and enhancements, bringing together our customer commitments, stakeholder needs and market trends. Become an SME and Provide subject matter expertise on my solutions' capability, supporting our sales, solution delivery & operational processes. Evaluate & prioritise new features and new platform enhancements based on value, using customer feedback as my guiding principle. Accountable for validating & approving readiness for deployment of features & enhancements (PO verify process). Actively and constructively engage with the customers, and the internal and third party partners and vendors with whom we collaborate to provide solutions to our customers. Assist in producing collateral needed to support sales, colleagues, and customers What does our ideal candidate look like? Excellent communication skills: Confident communicator that can work across multiple mediums, with both technical and non-technical audiences. Should be able to manage difficult conversations and be able to challenge others. Be able to form and maintain effective relationships across a range of internal Vix teams, industry consultants, existing customers and prospects Be able to interpret contractual information and ensure compliance. Good organisational skills, including multi-tasking and context switching Knowledge of Public Transport Payments Technology Knowledge of Fare Collection Technology Experience writing and communicating clear user stories to a set standard Knowledge of Scrum Product development methodology Exposure to UX Design Thinking is desired. What's in it for you? Besides the opportunity to work for a global company that is customer focused and values its people. An award winning flexible working culture truly flexible working environment An opportunity to contribute to something that drives real positive social impact A focus on learning and development A fun, vibrant team to be a part of Sounds good? Then apply now! Add your resume and anything else to showcase why you would be a great addition to our team. Don't forget to include confirmation of your working rights. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realize their full potential.
Oct 30, 2025
Full time
Making Mobility Seamless. Vix is a global leader in automatic fare collection, transit information and transit analytics solutions. Trusted by over 200 city and regional transport authorities around the world, we have been driving change in fare collection for over 35 years. Our core values are a statement of intent about the type of business we strive to be and describe the way we work and interact with each other, our customers and our partners: Think like a customer; Focus on what matters; Do great things together; Be smart, stay curious Find out more about your new workplace here! We're on the hunt for a passionate Product Owner for the Rail Gates stream. This exciting role is a member of the AFC (automatic Fare Collection) Product team, who is accountable for making the value based decisions that inform what our team will deliver and in what order we will deliver it. They champion the needs of our customers and stakeholders, evangelise the qualities of our solutions and help our sales, customers and project teams understand how to benefit from them, whilst remaining focused on the commercial viability of our offerings This role will suit someone that loves a variety of responsibilities and working across multiple teams, in a global context. We are a diverse and dispersed organisation here at Vix and we are actively looking to grow our team with individuals from diverse backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations and experiences. We understand that many people only apply if they meet 10 out 10 requirements for a role; however, our approach is to hire for behaviours, growth and capability, not just experience and merit. So, if you think you have what it takes, but you don't meet every single requirement please still get in touch. We'd love to have a chat and see if you could be a great fit for our team. What will you be responsible for? Prepare user stories and tasks for the development teams involved in the Solution Define, document, and own our roadmap for the delivery of the product as well as new features and enhancements, bringing together our customer commitments, stakeholder needs and market trends. Become an SME and Provide subject matter expertise on my solutions' capability, supporting our sales, solution delivery & operational processes. Evaluate & prioritise new features and new platform enhancements based on value, using customer feedback as my guiding principle. Accountable for validating & approving readiness for deployment of features & enhancements (PO verify process). Actively and constructively engage with the customers, and the internal and third party partners and vendors with whom we collaborate to provide solutions to our customers. Assist in producing collateral needed to support sales, colleagues, and customers What does our ideal candidate look like? Excellent communication skills: Confident communicator that can work across multiple mediums, with both technical and non-technical audiences. Should be able to manage difficult conversations and be able to challenge others. Be able to form and maintain effective relationships across a range of internal Vix teams, industry consultants, existing customers and prospects Be able to interpret contractual information and ensure compliance. Good organisational skills, including multi-tasking and context switching Knowledge of Public Transport Payments Technology Knowledge of Fare Collection Technology Experience writing and communicating clear user stories to a set standard Knowledge of Scrum Product development methodology Exposure to UX Design Thinking is desired. What's in it for you? Besides the opportunity to work for a global company that is customer focused and values its people. An award winning flexible working culture truly flexible working environment An opportunity to contribute to something that drives real positive social impact A focus on learning and development A fun, vibrant team to be a part of Sounds good? Then apply now! Add your resume and anything else to showcase why you would be a great addition to our team. Don't forget to include confirmation of your working rights. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realize their full potential.
Making Mobility Seamless. Vix is a global leader in automatic fare collection, transit information and transit analytics solutions. Trusted by over 200 city and regional transport authorities around the world, we have been driving change in fare collection for over 35 years. Our core values are a statement of intent about the type of business we strive to be and describe the way we work and interact with each other, our customers and our partners: Think like a customer; Focus on what matters; Do great things together; Be smart, stay curious Find out more about your new workplace here! We're on the hunt for a passionate Product Owner for the Rail Gates stream. This exciting role is a member of the AFC (automatic Fare Collection) Product team, who is accountable for making the value based decisions that inform what our team will deliver and in what order we will deliver it. They champion the needs of our customers and stakeholders, evangelise the qualities of our solutions and help our sales, customers and project teams understand how to benefit from them, whilst remaining focused on the commercial viability of our offerings This role will suit someone that loves a variety of responsibilities and working across multiple teams, in a global context. We are a diverse and dispersed organisation here at Vix and we are actively looking to grow our team with individuals from diverse backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations and experiences. We understand that many people only apply if they meet 10 out 10 requirements for a role; however, our approach is to hire for behaviours, growth and capability, not just experience and merit. So, if you think you have what it takes, but you don't meet every single requirement please still get in touch. We'd love to have a chat and see if you could be a great fit for our team. What will you be responsible for? Serve as the subject matter expert for Vix Rail & AFC products, overseeing software and third-party hardware integration. This covers supporting products such as gates, validators, help points, station control units, and related hardware and software solutions and extends to identifying new products needed in this space. Be accountable for sprint planning, refinement, and requirements definition, producing clear stories and specifications for internal teams and suppliers, working with the business analyst and support functions. Act as SME for development and testing teams, and maintain strong communication with suppliers, project managers, and other internal stakeholders. Own the roadmap for the products, new features and enhancements, bringing together customer commitments, stakeholder needs, market trends, and aligning to Vix global product standardisation vision and core solution. Collaborate proactively with customers and third-party partners to resolve issues and align on future features, including market analysis. Maintain product documentation, including specifications, release notes, user manuals, and training collateral. Responsible for an end-user-centric design and planning process including UI/UX design prototypes, prioritising the needs of passengers and station personnel. Support sales, solution delivery, and operations with technical expertise, contributing to analysis, attending trade shows and events, and providing product demonstrations, Support the bid and tender team in responding to opportunities providing analysis, estimation, and writing narrative to suit. Collaborate with internal and external hardware stakeholders and supplier managers to optimise pricing of components, modules, and subassemblies. What does our ideal candidate look like? Passionate about creating better, smarter, and more connected public transportation. Agile delivery experience: Proficient in writing clear, standardised user stories and applying Scrum methodology; Excellent communication skills: Confident across multiple mediums and audiences, able to influence discussions effectively. Collaborative relationship builder: Maintain strong relationships across Vix teams, customers, and partners. Commercial awareness: Able to assist sales team and supplier manager with pricing exercises and ensure compliance with contractual obligations. Technical domain knowledge: Familiar with public transport payments and fare collection technologies and regulatory requirements and inclusive design. Experience with mobile applications is desirable. Strong analytic skills and problem solving. What's in it for you? Besides the opportunity to work for a global company that is customer focused and values its people. An award winning flexible working culture truly flexible working environment An opportunity to contribute to something that drives real positive social impact A focus on learning and development A fun, vibrant team to be a part of Sounds good? Then apply now! Add your resume and anything else to showcase why you would be a great addition to our team. Don't forget to include confirmation of your working rights. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realize their full potential.
Oct 29, 2025
Full time
Making Mobility Seamless. Vix is a global leader in automatic fare collection, transit information and transit analytics solutions. Trusted by over 200 city and regional transport authorities around the world, we have been driving change in fare collection for over 35 years. Our core values are a statement of intent about the type of business we strive to be and describe the way we work and interact with each other, our customers and our partners: Think like a customer; Focus on what matters; Do great things together; Be smart, stay curious Find out more about your new workplace here! We're on the hunt for a passionate Product Owner for the Rail Gates stream. This exciting role is a member of the AFC (automatic Fare Collection) Product team, who is accountable for making the value based decisions that inform what our team will deliver and in what order we will deliver it. They champion the needs of our customers and stakeholders, evangelise the qualities of our solutions and help our sales, customers and project teams understand how to benefit from them, whilst remaining focused on the commercial viability of our offerings This role will suit someone that loves a variety of responsibilities and working across multiple teams, in a global context. We are a diverse and dispersed organisation here at Vix and we are actively looking to grow our team with individuals from diverse backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations and experiences. We understand that many people only apply if they meet 10 out 10 requirements for a role; however, our approach is to hire for behaviours, growth and capability, not just experience and merit. So, if you think you have what it takes, but you don't meet every single requirement please still get in touch. We'd love to have a chat and see if you could be a great fit for our team. What will you be responsible for? Serve as the subject matter expert for Vix Rail & AFC products, overseeing software and third-party hardware integration. This covers supporting products such as gates, validators, help points, station control units, and related hardware and software solutions and extends to identifying new products needed in this space. Be accountable for sprint planning, refinement, and requirements definition, producing clear stories and specifications for internal teams and suppliers, working with the business analyst and support functions. Act as SME for development and testing teams, and maintain strong communication with suppliers, project managers, and other internal stakeholders. Own the roadmap for the products, new features and enhancements, bringing together customer commitments, stakeholder needs, market trends, and aligning to Vix global product standardisation vision and core solution. Collaborate proactively with customers and third-party partners to resolve issues and align on future features, including market analysis. Maintain product documentation, including specifications, release notes, user manuals, and training collateral. Responsible for an end-user-centric design and planning process including UI/UX design prototypes, prioritising the needs of passengers and station personnel. Support sales, solution delivery, and operations with technical expertise, contributing to analysis, attending trade shows and events, and providing product demonstrations, Support the bid and tender team in responding to opportunities providing analysis, estimation, and writing narrative to suit. Collaborate with internal and external hardware stakeholders and supplier managers to optimise pricing of components, modules, and subassemblies. What does our ideal candidate look like? Passionate about creating better, smarter, and more connected public transportation. Agile delivery experience: Proficient in writing clear, standardised user stories and applying Scrum methodology; Excellent communication skills: Confident across multiple mediums and audiences, able to influence discussions effectively. Collaborative relationship builder: Maintain strong relationships across Vix teams, customers, and partners. Commercial awareness: Able to assist sales team and supplier manager with pricing exercises and ensure compliance with contractual obligations. Technical domain knowledge: Familiar with public transport payments and fare collection technologies and regulatory requirements and inclusive design. Experience with mobile applications is desirable. Strong analytic skills and problem solving. What's in it for you? Besides the opportunity to work for a global company that is customer focused and values its people. An award winning flexible working culture truly flexible working environment An opportunity to contribute to something that drives real positive social impact A focus on learning and development A fun, vibrant team to be a part of Sounds good? Then apply now! Add your resume and anything else to showcase why you would be a great addition to our team. Don't forget to include confirmation of your working rights. No recruitment agencies, please! We won't accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realize their full potential.