ICS.AI Limited

Job Title AI Launchpad Associate (Junior Infrastructure Engineer) Location Remote Salary £28,000 per annum Contract Type Full-time, 12 month fixed term (with potential for a permanent role on completion) About Us ICS.AI is the UK's market leader in Artificial Intelligence (AI) solutions for local government, partnering with over 20 councils to revolutionise public service delivery. As a Microsoft sell partner, we combine cutting edge AI technology with deep sector expertise to deliver exceptional value through our core solutions: AI Contact Centres, AI Staff Copilots, and Social Care AI Copilots. With our head office in Basingstoke, delivery office in Leamington Spa, and satellite offices throughout the UK, we're transforming how the public sector delivers services. About the Role We're seeking a motivated AI Launchpad Associate (Junior Infrastructure Engineer) to join our AI Launchpad Scheme - a graduate style programme designed to develop future AI professionals. In this placement, you'll gain hands on experience within our Engineering team, supporting the design, build, and maintenance of secure and scalable Microsoft Azure environments that underpin our AI Copilot and SMART Assistant solutions. You'll work alongside experienced engineers and mentors to develop your technical skills in Infrastructure as Code (IaC), Azure DevOps, automation, and environment configuration, while contributing to real world projects that support public sector digital transformation. This is a unique opportunity to begin your career at the forefront of AI, learning from experienced mentors and contributing to projects that transform how local government and education services operate. Key Responsibilities Assist senior engineers with the deployment and maintenance of Azure environments Learn and apply Infrastructure as Code (IaC) using Terraform, PowerShell, and YAML Support automation, testing, and monitoring across infrastructure components Build and manage internal development and QA environments for testing AI solutions Help resolve internal and client infrastructure related issues Maintain documentation for deployments, configurations, and troubleshooting Research and trial emerging Azure technologies and automation tools under guidance Required Skills and Experience Strong interest in cloud infrastructure, automation, and AI technologies Understanding of Microsoft Azure and basic cloud computing concepts Basic scripting skills (PowerShell, Bash, or Python) Curiosity and adaptability with a willingness to learn quickly Clear communication and teamwork skills Analytical and problem solving mindset Relevant degree (e.g. Computer Science, Cloud Computing, IT Systems) or equivalent practical experience Exposure to Azure DevOps, Terraform, or automation tools (desirable) Microsoft Certifications AZ-104 - Azure Administrator Associate; AZ-305 - Azure Solutions Architect Expert (desirable) What We Offer Flexible and remote working options. Enhanced pension scheme (5% employer contribution). 25 days of holiday plus bank holidays. £1,200 annual work from home allowance. Private healthcare package (Vitality). Eligibility Requirements Applicants must have the legal right to work in the UK. Unfortunately, we cannot offer visa sponsorship for this role. A full Role Profile is available upon request

Job Title: Lead BI Developer Location: Remote Salary: £45,000 - £55,000 per annum Contract Type: Full-time, Permanent About Us ICS.AI is the UK's market leader in Artificial Intelligence (AI) solutions for local government, partnering with over 20 councils to revolutionise public service delivery. As a Microsoft-sell partner, we combine cutting edge AI technology with deep sector expertise to deliver exceptional value through our core solutions: AI Contact Centres, AI Staff Copilots, and Social Care AI Copilots. With our head office in Basingstoke, delivery office in Leamington Spa, and satellite offices throughout the UK, we're transforming how the public sector delivers services. About the Role We're seeking a talented Lead BI (Business Intelligence) Developer to join our growing Analytics and AI Engineering team. In this role, you'll design, build, and optimise BI and data solutions that power our next generation of AI driven platforms and client analytics. You'll work across both product development and client delivery-transforming complex datasets into clear, actionable insights that support smarter decision making and measurable public service outcomes. You'll have the opportunity to work with modern Azure data tools, Power BI, and emerging AI driven analytics techniques such as Retrieval Augmented Generation (RAG) and vector based data modelling to support explainable, intelligent reporting. This is a fantastic opportunity for an experienced BI Developer to shape how AI and analytics come together to drive real impact across the UK public sector. Key Responsibilities Develop and implement end to end business intelligence solutions using Power BI and Azure data services Build and maintain ETL pipelines, data models, and analytics frameworks Collaborate with engineering, delivery, and client teams to design scalable BI architectures Ensure data quality, accuracy, and governance compliance across internal and client datasets Create dashboards, reports, and data visualisations that deliver actionable insights Support AI transformation projects with data analysis, telemetry, and performance tracking Contribute to pre sales demonstrations, analytics proposals, and technical estimates Research and evaluate emerging BI and AI tools to enhance data capability and innovation Required Skills and Experience 5+ years' experience in data analytics or business intelligence development Strong experience with Power BI, Azure Synapse, and SQL based solutions Proficiency in ETL development (Azure Data Factory, SSIS, or Logic Apps) Solid understanding of data modelling, visualisation, and governance principles Hands on experience with Python or R for data manipulation and analytics Exposure to AI integrated BI environments (e.g., Azure Fabric, Cognitive Services, or OpenAI) Excellent communication skills, with the ability to translate data insights for non technical audiences Experience working in public sector, higher education, or consulting environments (desirable) What We Offer Flexible and remote working options. Enhanced pension scheme (5% employer contribution). 25 days of holiday plus bank holidays. £1,200 annual work from home allowance. Private healthcare package (Vitality). Eligibility Requirements Applicants must have the legal right to work in the UK. Unfortunately, we cannot offer visa sponsorship for this role. A full Role Profile is available upon request