Otis London is seeking a highly organized Field Support Coordinator to join our team in a hybrid London office. You will support project teams, coordinate documentation, and deliver exceptional customer service in a fast-paced environment. Reporting to the Delivery Operations Admin Team Lead, you will work with Project Managers, Sales and Technical Support to keep projects on track, manage inquiries, and ensure quality and safety procedures are followed.
Sep 23, 2026
Full time
Otis London is seeking a highly organized Field Support Coordinator to join our team in a hybrid London office. You will support project teams, coordinate documentation, and deliver exceptional customer service in a fast-paced environment. Reporting to the Delivery Operations Admin Team Lead, you will work with Project Managers, Sales and Technical Support to keep projects on track, manage inquiries, and ensure quality and safety procedures are followed.
Date Posted:2026-08-07Country:United KingdomLocation:Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BEField Support CoordinatorLocation: London, UK (Hybrid Working Available)At Otis, we move 2 billion people every day and maintain approximately 2.4 million customer units worldwide, making us the world's leading elevator and escalator manufacturing, installation, and service company. Our people, innovation, and commitment to safety have helped shape the skylines and communities we serve for more than 170 years.We are now looking for a highly organized and service minded Field Support Coordinator to join our team in our new London office. This is an excellent opportunity for someone who enjoys providing administrative support, coordinating project documentation, and delivering exceptional customer service in a fast-paced environment. Reporting to the Delivery Operations Admin Team Lead, you will be part of a local team supporting both internal stakeholders and customers in project administrative tasks, working closely with P roject M anagers, S ales and T echnical S upport teams .What You'll DoSupport project teams with administrative and coordination activitiesManage customer enquiries, bookings, and change ordersUpload, download, and distribute project documents and drawings through customer portals and internal systemsMaintain project files, design registers, and online questionnairesSupport sales and operations teams with customer service and administrative processesAssist with project documentation and operational administrative process duties , including user manuals , elevator parts and product upgrade detailsEnsure compliance with company policies, quality standards, and environmental health and safety proceduresCollaborate with colleagues across the business and provide cover for similar support roles when neededWhat We're Looking ForPrevious experience in an administrative, project coordination, or customer support roleStrong organizational skills and attention to detailExcellent communication and customer service skillsComfortable managing multiple tasks and deadlinesProficiency with Microsoft Office , CRM and document management systemsA proactive, team-oriented approach with a willingness to learnIf you're a detail-oriented professional who enjoys keeping projects organized and supporting customers and colleagues alike, we'd love to hear from you.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .Become a part of the Otis team and help us !Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .
Sep 23, 2026
Full time
Date Posted:2026-08-07Country:United KingdomLocation:Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BEField Support CoordinatorLocation: London, UK (Hybrid Working Available)At Otis, we move 2 billion people every day and maintain approximately 2.4 million customer units worldwide, making us the world's leading elevator and escalator manufacturing, installation, and service company. Our people, innovation, and commitment to safety have helped shape the skylines and communities we serve for more than 170 years.We are now looking for a highly organized and service minded Field Support Coordinator to join our team in our new London office. This is an excellent opportunity for someone who enjoys providing administrative support, coordinating project documentation, and delivering exceptional customer service in a fast-paced environment. Reporting to the Delivery Operations Admin Team Lead, you will be part of a local team supporting both internal stakeholders and customers in project administrative tasks, working closely with P roject M anagers, S ales and T echnical S upport teams .What You'll DoSupport project teams with administrative and coordination activitiesManage customer enquiries, bookings, and change ordersUpload, download, and distribute project documents and drawings through customer portals and internal systemsMaintain project files, design registers, and online questionnairesSupport sales and operations teams with customer service and administrative processesAssist with project documentation and operational administrative process duties , including user manuals , elevator parts and product upgrade detailsEnsure compliance with company policies, quality standards, and environmental health and safety proceduresCollaborate with colleagues across the business and provide cover for similar support roles when neededWhat We're Looking ForPrevious experience in an administrative, project coordination, or customer support roleStrong organizational skills and attention to detailExcellent communication and customer service skillsComfortable managing multiple tasks and deadlinesProficiency with Microsoft Office , CRM and document management systemsA proactive, team-oriented approach with a willingness to learnIf you're a detail-oriented professional who enjoys keeping projects organized and supporting customers and colleagues alike, we'd love to hear from you.If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .Become a part of the Otis team and help us !Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located in the North East of the UK Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio o click apply for full job details
Sep 23, 2026
Full time
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located in the North East of the UK Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio o click apply for full job details
Otis is recruiting a Service Operations Coordinator in Leicester for the Customer Care Centre. The role involves daily analysis of shutdown lifts, updating customers, and supporting field teams within SLA guidelines. You will manage permits, escalate customer concerns, and maintain high-quality call handling as overflow support. Ideal candidates are familiar with field operations, excel in communication, and demonstrate resilience under pressure.
Sep 23, 2026
Full time
Otis is recruiting a Service Operations Coordinator in Leicester for the Customer Care Centre. The role involves daily analysis of shutdown lifts, updating customers, and supporting field teams within SLA guidelines. You will manage permits, escalate customer concerns, and maintain high-quality call handling as overflow support. Ideal candidates are familiar with field operations, excel in communication, and demonstrate resilience under pressure.
Date Posted: 2026-02-17 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Field Manager - London Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded. There's never been a better time to join our team and are currently looking for a Field Manager to join the business click apply for full job details
Sep 23, 2026
Full time
Date Posted: 2026-02-17 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Field Manager - London Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded. There's never been a better time to join our team and are currently looking for a Field Manager to join the business click apply for full job details
Role Overview : As a Design Manager you will report to the Design Office Manager within the New Equipment department. You will handle the design of volume and major projects effectively by preparing accurate drawings and models. You will lead the design process from a tender stage until the commission on site liaising with the operations team and coordinating with factories for any design related click apply for full job details
May 31, 2026
Full time
Role Overview : As a Design Manager you will report to the Design Office Manager within the New Equipment department. You will handle the design of volume and major projects effectively by preparing accurate drawings and models. You will lead the design process from a tender stage until the commission on site liaising with the operations team and coordinating with factories for any design related click apply for full job details
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located in the South West of the UK Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio o click apply for full job details
May 31, 2026
Full time
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located in the South West of the UK Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio o click apply for full job details
Date Posted: 2026-04-29 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Otis is growing and we are recruiting a Key Accounts Administrator working within our Otisline Contact Center Team, based in Leicester. The hours of work will be Monday to Friday 8am - 4pm Role Objective: To act as the primary support to Otis Key Account managers interfa click apply for full job details
May 30, 2026
Full time
Date Posted: 2026-04-29 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Otis is growing and we are recruiting a Key Accounts Administrator working within our Otisline Contact Center Team, based in Leicester. The hours of work will be Monday to Friday 8am - 4pm Role Objective: To act as the primary support to Otis Key Account managers interfa click apply for full job details
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced escalator engineer to join our Transport for London team, covering our London Underground escalator portfolio click apply for full job details
May 29, 2026
Full time
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced escalator engineer to join our Transport for London team, covering our London Underground escalator portfolio click apply for full job details
Date Posted: 2026-03-23 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis UK is growing and is looking for a Accounts Payable Specialist to join the team in Leicester click apply for full job details
May 29, 2026
Full time
Date Posted: 2026-03-23 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis UK is growing and is looking for a Accounts Payable Specialist to join the team in Leicester click apply for full job details
Date Posted: 2026-04-29 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Otis is growing and we are recruiting a Key Accounts Administrator working within our Otisline Contact Center Team, based in Leicester. The hours of work will be Monday to Friday 8am - 4pm Role Objective: To act as the primary support to Otis Key Account managers interfa click apply for full job details
May 29, 2026
Full time
Date Posted: 2026-04-29 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Otis is growing and we are recruiting a Key Accounts Administrator working within our Otisline Contact Center Team, based in Leicester. The hours of work will be Monday to Friday 8am - 4pm Role Objective: To act as the primary support to Otis Key Account managers interfa click apply for full job details
Role Overview : As a Design Manager you will report to the Design Office Manager within the New Equipment department. You will handle the design of volume and major projects effectively by preparing accurate drawings and models. You will lead the design process from a tender stage until the commission on site liaising with the operations team and coordinating with factories for any design related click apply for full job details
May 28, 2026
Full time
Role Overview : As a Design Manager you will report to the Design Office Manager within the New Equipment department. You will handle the design of volume and major projects effectively by preparing accurate drawings and models. You will lead the design process from a tender stage until the commission on site liaising with the operations team and coordinating with factories for any design related click apply for full job details
Date Posted: 2026-02-17 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Trainee Escalator Engineer Location: London Competitive Salary Would you like to join a truly international, talent driven company with values that focus on Safety, Performance, Quality, Innovation and Employee Opportunity? After a major new win OTIS are looking to identify click apply for full job details
May 27, 2026
Full time
Date Posted: 2026-02-17 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Trainee Escalator Engineer Location: London Competitive Salary Would you like to join a truly international, talent driven company with values that focus on Safety, Performance, Quality, Innovation and Employee Opportunity? After a major new win OTIS are looking to identify click apply for full job details
Date Posted: 2025-12-19 Country: United Kingdom Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE Otis are currently seeking an NVQ Level 4 qualified Tester / Technician to join the Major Projects New Equipment Installation Team in order to ensure that all new lift, escalator and travelator installations within our construction portfolio are fully tested and compliant / fit fo click apply for full job details
May 27, 2026
Full time
Date Posted: 2025-12-19 Country: United Kingdom Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE Otis are currently seeking an NVQ Level 4 qualified Tester / Technician to join the Major Projects New Equipment Installation Team in order to ensure that all new lift, escalator and travelator installations within our construction portfolio are fully tested and compliant / fit fo click apply for full job details
Date Posted: 2026-01-21 Country: United Kingdom Location: 19 Schooner Park, Crossways Business Park, DA2 6NW,Dartford, Kent Escalator Service Engineer - London (Talent Pool) OTIS has recently secured a major long-term service project with London Underground, and we are building a talent pool of experienced Escalator Service Engineers to support this exciting new programme of work click apply for full job details
May 27, 2026
Full time
Date Posted: 2026-01-21 Country: United Kingdom Location: 19 Schooner Park, Crossways Business Park, DA2 6NW,Dartford, Kent Escalator Service Engineer - London (Talent Pool) OTIS has recently secured a major long-term service project with London Underground, and we are building a talent pool of experienced Escalator Service Engineers to support this exciting new programme of work click apply for full job details
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Reading. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator units click apply for full job details
May 26, 2026
Full time
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Reading. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator units click apply for full job details
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio click apply for full job details
May 26, 2026
Full time
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? We are currently seeking an experienced escalator call out and repair engineer to join our Transport for London team, covering our London Underground escalator portfolio click apply for full job details
Date Posted: 2026-01-21 Country: United Kingdom Location: 19 Schooner Park, Crossways Business Park, DA2 6NW,Dartford, Kent Escalator Service Engineer - London (Talent Pool) OTIS has recently secured a major long-term service project with London Underground, and we are building a talent pool of experienced Escalator Service Engineers to support this exciting new programme of work click apply for full job details
May 26, 2026
Full time
Date Posted: 2026-01-21 Country: United Kingdom Location: 19 Schooner Park, Crossways Business Park, DA2 6NW,Dartford, Kent Escalator Service Engineer - London (Talent Pool) OTIS has recently secured a major long-term service project with London Underground, and we are building a talent pool of experienced Escalator Service Engineers to support this exciting new programme of work click apply for full job details
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located around Reading/Oxford/Basingstoke region Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining click apply for full job details
May 26, 2026
Full time
Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located around Reading/Oxford/Basingstoke region Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining click apply for full job details
Date Posted: 2025-12-19 Country: United Kingdom Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE Otis are currently seeking an NVQ Level 4 qualified Tester / Technician to join the Major Projects New Equipment Installation Team in order to ensure that all new lift, escalator and travelator installations within our construction portfolio are fully tested and compliant / fit fo click apply for full job details
May 26, 2026
Full time
Date Posted: 2025-12-19 Country: United Kingdom Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE Otis are currently seeking an NVQ Level 4 qualified Tester / Technician to join the Major Projects New Equipment Installation Team in order to ensure that all new lift, escalator and travelator installations within our construction portfolio are fully tested and compliant / fit fo click apply for full job details
