Goodnus

About Us goodnus Ltd is a leading food & beverage distribution business based in Harlow, supplying milk, milk alternatives, fruit, snacks, tea, coffee, chilled drinks and more into some of London s most iconic workplaces. We re sustainability-focused, SALSA-accredited, and committed to high standards of food safety and operational compliance. The Role Hours Working hours are Sunday to Thursday, 8:00am to 6:00pm, totalling 45 hours per week. This includes a 1-hour unpaid lunch break per day. Must have a valid UK Driving Licence We re looking for a hands-on Warehouse Operative to help keep our fast-moving, temperature-controlled operation running smoothly. You ll work across the core warehouse supporting various functions, such as goods-in, fruit checking, picking and packing, amongst other day-to-duties. Key Responsibilities Picking & Packing: Accurate order picking (including mixed ambient/chilled), careful packing, and clear labelling. Fruit Quality Control: Daily visual and taste checks against goodnus standards; proactive removal of sub-standard items. Goods-In: Assisting with receipt, checking quantities/quality, completing put-away, and rotating stock (FIFO). Housekeeping: Keeping zones clean, tidy and safe (5S mindset), disposing of cardboard/waste, and supporting daily/weekly checks. Stock Control: Helping with cycle counts, investigating discrepancies, and maintaining inventory accuracy. Requirements Minimum 2 years experience in a warehouse or logistics role (food & beverage or temperature-controlled environment is a plus). Solid understanding of FIFO/stock rotation and basic stock control. Comfort with fruit quality checks and handling perishable goods. Good level of fitness for lifting, moving pallets/stock, and being on your feet. Reliability, strong attention to detail, and a positive, roll-up-your-sleeves attitude. Basic IT literacy for handhelds/WMS and Microsoft Office is helpful. Forklift (Counterbalance) certificate is a bonus; training may be available. Must have UK Driving Licence. Personal Attributes "Can-do" attitude with a willingness to roll up your sleeves and get involved when necessary. Problem-solving mentality, adaptable to changing priorities. Punctual and reliable.

Location: Harlow Reporting to: Board Progression: Clear pathway to Operations Director ( months) About goodnus goodnus Ltd is a leading food and beverage distribution business supplying office refreshments to some of London s most iconic workplaces. Our range includes milk and alternatives, fruit, snacks, tea, coffee, alcoholic beverages, and chilled drinks. We are a sustainability-focused, SALSA-accredited business, committed to reducing environmental impact through local sourcing, waste reduction, and efficient inventory and delivery models. The Role We are seeking an experienced Head of Operations to take full responsibility for all operational activity across the business. This is a senior, board-reporting role overseeing warehouses, logistics, fleet, food safety, health & safety, compliance, and operational people management. You will lead operational managers, embed scalable processes, ensure audit readiness, and support business growth while protecting service quality, safety, and margins. Key Responsibilities Lead all warehouse, logistics, fleet, and fulfilment operations Set and deliver operational strategy aligned to growth Senior ownership of food safety, health & safety, and compliance (SALSA, HACCP, SafeContractor) Oversee temperature-controlled environments and out-of-hours delivery operations Lead, develop, and manage operational teams and managers Drive continuous improvement, efficiency, and waste reduction Report operational performance, risks, and KPIs to the Board Experience & Requirements 3 5+ years in a senior operational leadership role (food, FMCG, logistics, or temperature-controlled environment) Experience in a fast-growing or scale-up business Strong knowledge of food safety, hygiene, allergens, and compliance Multi-site warehouse and logistics experience Fleet and refrigerated vehicle exposure Confident reporting at senior leadership level Full UK driving licence Preferred Qualifications HACCP Level 2+ Food Safety Level 3 IOSH or NEBOSH SALSA / SafeContractor audit experience Why Join goodnus? Senior role with direct board exposure Clear progression to Operations Director Sustainability-led, values-driven business Real autonomy to shape and scale operations How to Apply Please apply with a short covering letter outlining your experience and why you d be a great fit. goodnus Ltd is an equal opportunity employer and values diversity

This role is based in London at our customer sites with occassional WFH and visit to our head office based in Harlow. About us We are an independent distribution business with a reliable and innovative approach to supplying milk, fruit, snacks, and chilled drinks to some of the most iconic buildings in London. We have over 25 years of industry experience and now employ over 45 staff based out of Harlow Essex. What makes us different is that we focus our service on customer requirements by ensuring that we provide the best possible delivery service to customers. The Role We are looking for a Key Account Manager to own a portfolio of key accounts, drive retention and upselling, and support new business growth across London. You will work closely with the Head of Sales, Account Managers, Customer Service, and Logistics teams, acting as a commercial ambassador for goodnus, our clients, and the brands we represent. This role is ideal for someone seeking responsibility, ownership, and long-term progression in a fast-growing business. Key Responsibilities Account Management & Retention: Manage key client accounts, build strong relationships, conduct regular reviews, and proactively protect revenue. Revenue Growth & Upselling: Increase account value through cross-selling and upselling, introduce new brands, and identify consolidation opportunities. New Business Support: Assist with proposals, site visits, trials, and smaller new business opportunities from lead to close. Client & Industry Engagement: Act as a brand ambassador, attend events, generate referrals, and network within the London workplace and flex office sectors. Internal Collaboration: Work with Customer Service, Operations, Logistics, and Finance to deliver excellent service and share market insights. Success Measures High client retention and satisfaction Consistent upsell and net revenue growth Strong adoption of new products and brands Contribution to company-wide growth targets Trusted partner to internal teams Skills & Experience Proven experience in B2B sales, account management, or business development Evidence of meeting or exceeding sales and revenue targets Strong relationship-building and communication skills Commercial awareness and confidence discussing pricing, margin, and value Highly organised, proactive, and able to manage multiple priorities Values & Motivation Motivated by long-term growth and building relationships Aligned with goodnus mission to simplify workplace supply, reduce waste, and champion better brands Takes pride in representing the business, our brands, and client experience What We Offer Competitive base salary plus commission Opportunity to champion innovative brands Access to some of London s most sought-after workplaces Autonomy, responsibility, and clear progression Supportive, ambitious, and commercially driven team