Woods Bagot

Client Experience and Business Development Coordinator About Woods Bagot - Architecture for Worlds Ahead We design places that meet the challenges and opportunities of our rapidly changing world. Our commitment to exploration, impact and community creates enduring, forward thinking outcomes, unlocking humanity's highest potential. With a global design culture devoted to creativity, resilience, and purpose - we ensure every project contributes to our client's vision, inspiring future generations. Woods Bagot is part of the 7C Network. The 7C Network is an integrated network of design and architecture companies that provides "Total Place Design," a holistic approach to creating transformative environments. It combines capabilities from its constituent brands - including Woods Bagot, ERA-co, Impact Futures, and Customs Bureau - to offer services in placemaking, sustainability, architecture and interior design, and luxury concepts. About You We are looking for someone who has had a minimum of 3 years' experience working within the built environment in business development / marketing / executive support and has a confident and professional client facing manner. The suitable candidate will be professional, proactive, analytical, solution orientated and able to work with discretion. This position is a maternity cover role offered on a 12-month fixed term contract. The successful candidate will be employed on a temporary basis to cover a period of maternity leave, with the contract expected to run for approximately 12 months. About the Role The Client Experience / Business Development Coordinator plays a central role in supporting the growth Strategy of W B in London. You will be pivotal in understanding our client and contractor relationships across the business. This role encompasses a blend of BD support, client engagement tracking, event planning, marketing coordination, and bid support. You will report monthly to both the local Executive Team and the broader 'Global Client Stream' team and Global BDMC Teams. This role, however, will take primary responsibility for delivery and coordination for London based activities. Key Responsibilities: Business Development Support Work with the leadership team to deliver the business development strategy. Identify opportunities for new and existing client engagement. Update and track business development progress. Arrange meetings and venue bookings. Ensure CRM & Introhive client database is kept up to date. Client Experience (CX) Analysis Liaise with Global CX Lead, to align and support relevant global CX workshops for London. Run and track actions from CX workshops for key accounts. Identify operational improvements and initiatives to engage new and existing clients. Contribute to major project pursuits by assisting with: Client and project mapping, messaging, interview and presentation preparation. Client project mapping and relationships to support bid work and presentations. Schedule and conduct client reviews. Marketing and Industry Engagement Identify events, networking opportunities, and awards submissions. Support our sister company Customs Bureau with initiatives through identifying and recommending relevant industry events, trade fairs and engagement opportunities. Collaborate with the Communication team to identify speaking opportunities. Client Stream Support Assist the Global Client Stream team with activities including responding to market snapshot requests and supporting broader CX/BD initiatives. Marketing Admin Responsible for maintaining and updating the BDMC Planner. Responsible for the marketing budget. Responsible for membership and subscription renewals. Experience in a similar role within the architecture or built environment industry. Strong organisational and administrative skills. Excellent communication and stakeholder management. Attention to detail and process oriented approach. Ability to manage multiple priorities and deadlines. Excellent collaboration and teamwork skills. Experience with Dynamics 365 platforms and Introhive is preferential. InDesign and PowerPoint skills required. Benefits we offer In addition to working for a world class design Studio, you will enjoy benefits such as: A balance between Studio and home working Access to global resources to enhance your learning and development Private healthcare and dental cover Annual discretionary bonus Company pension scheme How to Apply Please send your resume via this LinkedIn job post . Applications will be treated in the strictest confidence. We do not accept unsolicited resumes or names from agencies. Mandatory Requirement It is an essential requirement that applicants must have the legal right to work in the UK when applying for this position. Due to the high volume of applications, we kindly ask that you refrain from following up on your CV submission, as this may slow down the process. We truly appreciate your interest in joining Woods Bagot, and should your application progress, we will be in touch directly. Thank you for your understanding. All personal data collected by the Company will be kept confidential and only be used for recruitment purposes. 7C - Total Place Design Network 7C is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. At 7C, we are committed to creating an environment where difference is celebrated, valued and respected, practices are equitable, and our people feel like they belong. We accept that none of us is smarter than all of us. We believe building a diverse workforce is the foundation to creativity and innovative design - it is only by working together that we can realise the potential of our people, clients, and communities around us. Through our inclusive leadership and our truly global studio network, you will find your voice and have the support and flexibility required to bring your whole self to work and build an exceptional career.