44258 jobs found

Area Sales Manager Building Envelope Systems Job Title: Regional Sales Manager Building Envelope Systems Industry Sector: Area Sales Manager, Regional Sales Manager, Insulation, Acoustic Flooring, Building Envelope, Membranes, Interior Membranes, Drylining, Cladding, Insulation, Curtain Walling, Rainscreens, Facades, Glazing, Timberframe, Airtightness, Roofing, Protective Coatings, Roofing, Airtig click apply for full job details

Senior Business Development Executive Up to 45k Basic Excellent Commission Structure Car Allowance Comprehensive Benefits Package Location: West London At Gi Group, we are inspired by the people we work with, and our mission is to make the world of work more enjoyable for everyone. Right now, we're looking for a passionate and results-driven Senior Business Development Executive to join our energetic team in West London. What will you do? As a Senior Business Development Executive , you'll be an integral part of our West London team, aligned with all the companies under the Gi Group Holdings brand (including Gi Group, Grafton Recruitment, Marks Sattin, and Intoo). You'll focus on industrial sector, leveraging your expertise to generate high-volume opportunities and contribute to the growth of our business. Why join Gi Group? Be part of a forward-thinking, people-focused organisation dedicated to making work better for everyone. Collaborate with talented colleagues across multiple brands and industries. Enjoy a supportive environment that values innovation, ambition, and results. What's on offer? Competitive Salary: Up to 45k basic plus an excellent commission structure. Car Allowance: We've got you covered with flexible travel options. Comprehensive Benefits Package: Designed to support your personal and professional well-being. If you're a motivated, ambitious, and results-oriented professional, this is your chance to join an innovative team and take the next step in your career. Senior Business Development Executive Responsibilities (Not Limited To): Strategic Prospecting: You will identify and target new prospects and opportunities within industrial sector, aligning with the company's overall sales and growth strategy. Building Influential Relationships: You'll identify key decision-makers and influential stakeholders, fostering positive relationships to showcase how Gi Group can deliver value and solutions tailored to their needs. Pipeline Management: Develop and maintain a robust prospect and pipeline list, effectively managing your time and working autonomously to drive results. Targeting High-Value Accounts: Focus on securing large-spend accounts and volume opportunities to meet and exceed KPIs and sales targets. Client Engagement: Proactively prospect clients and attend meetings, both face-to-face and remotely, to promote Gi Group's services and solutions. Team Collaboration: Support fellow Business Development team members to maximise productivity and drive collective success across the team. Senior Business Development Executive Skills: Proven Sales Expertise: Demonstrated success in sales within an industrial recruitment environment, with a focus on securing high-volume opportunities. Tender Process Knowledge: Experience in managing the end-to-end tender process is advantageous but not essential. Exceptional Communication Skills: Ability to communicate effectively and adapt your approach to suit different audiences, building rapport effortlessly and remaining composed under pressure. Strong Negotiation Skills: Confidently influence stakeholders at all levels with persuasive and impactful negotiation abilities. Personable and Approachable: Friendly, engaging, and able to build strong relationships with clients and colleagues alike. Confident and Positive Mindset: A proactive "can-do" attitude with self-belief and determination to deliver results, even under tight deadlines. Tenacity and Drive: Persistent and goal-oriented, with the ability to overcome obstacles and maintain focus on success. Collaborative Team Player: A cooperative and inclusive style, actively listening to others and working together to achieve shared goals. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Area Sales Manager Generator Hire Job Title: Area Sales Manager Generator Hire Industry Sector: Power Industry, Generator Hire, Construction Hire, Construction, Mechanical and Electrical Engineering, Hospitals Area to be covered: North West Remuneration: £40,000-£50,000 + £10,000-£15,000 Commission Benefits: Hybrid car + full comprehensive benefits package The role of the Area Sales Manager Generat click apply for full job details

Location: Cumbria ( avg 2 days per fortnight onsite) Role details: Our client, a leader in the Defence and Security sector, is seeking a seasoned Lead Solution Architect to join help design and implement enterprise level solutions leveraging the latest SIEMENS CAD & PLM software. This permanent role offers hybrid and flexible working arrangements, providing an excellent opportunity to work within a dynamic and innovative environment. Key Responsibilities: Optimising architecture solutions against schedules, scope, sequence, requirements, strategic objectives, cost elements, and supportability Influencing stakeholders at all levels, from Director to Subject Matter Experts, while leading other architects to secure agreement on architectures and solutions Designing and implementing enterprise-level solutions leveraging the latest SIEMENS CAD & PLM software Integrating solutions into existing CAM, MES, and ERP systems supporting quality, testing, construction, and manufacturing processes Evaluating and selecting appropriate technologies and vendors to meet the submarine programme needs Collaborating with technology and software partners to resolve complex technical issues Developing and maintaining enterprise architecture frameworks, aligning business demand and strategy with industry-proven practices and solutions Managing governance processes to ensure that the solution build adheres to architecture and design review quality criteria Job Requirements Essential: Experience as either a CAD or PLM Consultant/Architect, with proven experience in designing and implementing solutions for large engineering programmes Familiarity with architecture repository tools such as Enterprise Architect and architecture modelling frameworks Ability to communicate effectively at all levels and at business change communication events Desirable: Experience with JIRA and Confluence for supporting agile delivery methodologies or similar collaboration tools Knowledge of SAP and PE&O product suites or similar for use on large manufacturing projects Benefits: Competitive pension scheme Enhanced annual leave allowance Company-contributed Share Incentive Plan Flexible working Employee assistance programme Cycle to Work scheme Employee discounts Annual incentive eligibility If you are an experienced Lead Solution Architect looking to contribute to exciting and impactful projects within the defence sector, we would love to hear from you. Apply now to be part of our client's talented team in Cumbria!

Start date: 9 February 2026 Rate of Pay: £26,748.80 per annum Location: Glasgow, Cuprum Building, Argyle Street - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND WORK FROM HOME IS NOT AVAILABLE FOR THIS POSITION Shifts: Full time 40 hours per week. Monday - Friday between 08.00 am and 6:00 pm. You must be fully flexible to work any shifts between these hours. Training: 11 days The Role: We are seeking dedicated Contact Centre Agents to join our team. We are looking for individuals who possess a unique blend of compassion, strong judgment, assessment skills, professionalism, and with excellent time management skills. This role is unique which entails assessing caseloads, in a timely manner. Your responsibilities include managing a dedicated caseload with empathy, professionalism, and confidentiality, while collaborating with relevant agencies and stakeholders to address complex issues. Ultimately, your role aims to enhance the well-being and financial stability of potential vulnerable customers through proactive intervention and effective case management. Key Responsibilities You should be confident in conducting challenging but effective conversations You are required to maintain multiple cases simultaneously, varying by type and stage You will be responsible for managing a designated caseload You will be required to question in a curious and confident manner, whilst being considerate of potential sensitivities, asking appropriate follow up questions relevant to uniqueness of the case as required to gather evidence You should be able to review and compare multiple sources of information, including using reasoned judgement to assess contradictory pieces of evidence You should be able to engage with potentially challenging and vulnerable individuals, whilst demonstrating empathy and excellent customer service skills At times you will be required to work collaboratively within your own team and with wider teams to support delivery outcomes You should be proactive in talking to relevant people to get advice and information when unsure how to proceed You will be responsible for managing and conducting caseloads by following a structured review process in adherence to all legal and policy requirements You will decide what evidence is appropriate to request as is required to confirm the validity of declarations, considering the uniqueness and context of each individual case You will be accountable for planning and conducting robust interviews asking challenging questions to gather all relevant information; exercising judgement to tailor follow up questions specific to each individual case Gathering, verifying and assessing all available information, and deciding on an appropriate course of action You will be required to record the progress of caseloads on specific systems, including maintaining and retaining relevant evidence in an evidence file including redacting and annotating sensitive material when appropriate Background Checks The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, we will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check (including international criminal checks if you have lived outside the UK in the last 5 years) Employment/Academic History Check - for a period of three years leading up to your application. We will require documented evidence of your three-year history such as employer/education references, payslips/P45s, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed. What else do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment A can-do attitude with the ability to interact with lots of different people Professional and emotional stability, able to remain professional and maintain professionalism and provide consistent customer service when engaging with Claimants PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence Processes will be ever evolving and it is essential that you are adaptable and open to change Benefits of being a Customer Service Representative On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy. Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Adword Job Title: Enterprise Architect Location: Portsdown West, Fareham- Hybrid role Type of employment: 12 months contract Active ready to transfer SC Clearance Required Responsibilities: Minimum Requirement: Enterprise architects are leaders working across different levels within an organisation to translate the business strategy into business change and technical delivery. In this role, you will: Identify priorities for change to enable delivery at pace Lead and influence the delivery of cross-cutting capabilities that enable change Own the enterprise architecture vision, strategy and roadmaps from a business, technology and data perspective, including 'as is', 'to be' and transitional states Consult and support collaboration across the business Understand the organisation's ecosystem and its interdependencies, including reference architectures Take a strategic view across all architectural domains, portfolios and programmes Guide the organisation to make appropriate business, technology and data decisions by recommending reuse, sustainability and scalability, to achieve value for money and reduce risk Establish architectural principles, policies and standards Collaborate and consult with stakeholders to assure business, technology and data decisions are aligned with enterprise architecture strategy Develop the architecture community Carry out horizon scanning across industry, identifying emerging trends and their potential impact and opportunity for the organisation Skills and experiences include: Architecture for the whole context. Assess how trends in society and industry practices might impact the organisation. Work with people outside of your organisation to inform policies, strategies and standards Anticipate changes to policy and build resilience through your architectural work. Coach others in identifying important trends Architecture Communication. Communicate with technical and non-technical stakeholders at all levels, and across organisations, using architecture communication techniques. Mediate between people in difficult architectural discussions. Gain support from business and technical stakeholders for architectural initiatives with high levels of risk, impact and complexity. Coach and support others in architecture communication. Commercial Perspective. Identify appropriate contractual frameworks and approaches. Identify, evaluate and select appropriate suppliers. Community Collaboration. Solve and unblock issues between teams or departments at the highest level. Coach the organisation on team dynamics and conflict resolution, while also building and growing the community. Making Architectural Decisions. Make and guide architectural design decisions characterised by high levels of risk and complexity. Identify and address architectural risks across the organisation or wider government. Lead and evolve architectural governance and assurance. Represent architectural governance as part of wider governance, for example, legal or commercial. Enterprise Architecture. Lead others designing architectures defining the technology, people, process and other elements needed to achieve organisation objectives. Work with others beyond the organisation to influence organisational structures, technology, people and processes to achieve objectives. Ensure organisation-wide changes align with the architectural strategy. Problem Definition and Shaping. Lead the framing of a problem characterised by high complexity, complication, or risk so that a solution can be created. Coach others in defining problems and describing appropriate options for solutions. Help others challenge requirements and assumptions, and identify opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification If you're excited about this role then we would like to hear from you! Please apply with a copy of your CV or send it to Prasanna com and let's start the conversation! Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Sir Robert McAlpine has secured a prestigious contract to construct a state-of-the-art Battery Manufacturing Facility. The initial phase of the project includes the design and construction of a new 15GWh lithium-ion battery facility, ancillary buildings, and site-wide external works Why join us? Across the country, you'll find iconic landmarks built by Sir Robert McAlpine. Cornwall's Eden Project, the Wales Millennium centre, Birmingham's Bull Ring, London's Emirates Stadium. By joining us now, you can play your part in delivering the next generation of outstanding projects that will continue our 155-year legacy. Our family-owned business is where to achieve more from your career by proudly building Britain's future heritage with us. The Planning Manager Role As Planning Manager, you will lead the planning and project controls function for this landmark project. You'll develop, maintain, and manage programmes and time-related deliverables, ensuring robust project controls and accurate reporting to support successful delivery and keep the project aligned with business objectives. Key Responsibilities Develop, maintain, and manage all programmes and production control deliverables. Create detailed programmes, phasing diagrams, logistics plans, S-curves, resource histograms, and plant schedules. Implement robust project controls, including forecasting and early warning systems. Communicate the project's planning roadmap and performance measures to stakeholders: project teams, clients, and supply chain partners. Challenge and question project plans to ensure delivery meets company, regional, and project targets. Contribute to pre-contract planning, tender strategies, and bid activity. Lead and mentor planning staff, fostering a culture of collaboration and continuous improvement. Ensure compliance with company Health & Safety and management systems. Drive innovation in planning and project controls across the gigafactory programme. Your Profile You'll bring: Essential: Strong knowledge of Powerproject planning software. Desirable: Experience with Primavera P6 and Microsoft Project. Extensive experience managing planning on large, complex, multi-million-pound projects - experience in industrial or infrastructure sectors is highly advantageous. Strong knowledge of construction methods and planning from first principles. Familiarity with BIM 4D techniques. Excellent organisational, communication, and stakeholder management skills. A passion for innovation and driving planning initiatives. Proven experience contributing to bids and pre-contract planning. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.

Earn up to $16 USD/hourly and work remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. What You'll Do Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for. Evaluate AI outputs by reviewing and ranking responses from large language models. Contribute across projects depending on your specific skillset and experience. What We're Looking For Analytical and Problem-Solving Skills : Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning. Strong Writing : Clear, concise, and engaging writing to explain decisions or critique responses. Attention to Detail : Commitment to accuracy and ability to assess technical aspects of model outputs. Nice to Have Experience in fields like literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience (content strategist, technical writer, editor, etc.). Interest or background in AI, machine learning, or creative tech tools. Pay & Logistics Base Rate : depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD Bonuses : Additional pay available based on project performance. Type : Freelance/1099 contract - not an internship. Location : 100% remote Schedule : Flexible hours - you choose when and how much to work. Payouts : Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

A global leader in Financial Services is seeking a skilled Technical Product Manager for a contract role based in London. You will leverage your strong background in AI to assess platforms, identify improvements, and collaborate closely with engineering teams to deliver AI-driven products. This role demands a blend of technical insight and user-centric focus, with the opportunity to work on-site 1-2 days a week. The contract starts at 6 months with a competitive daily rate of £750 to £800.

Our client is a recognised manufacturer and supplier and trusted by leading names in design and architecture. The Role They are seeking specialist Business Development Executives to drive growth within the fabrics division. You will be responsible for building relationships and securing specifications with: Architects and interior designers Furniture makers and upholsterers Manufacturers and interior fit-out contractors Each client group requires a tailored approach, ensuring products are positioned and delivered to meet the highest standards of design and functionality. Candidate Profile Proven experience in fabrics or related interiors markets Strong industry knowledge and established networks Commercial acumen with the ability to influence decision-makers Excellent communication and relationship-building skills Package Fully expensed company car Salary of 50,000 Attractive commission structure Comprehensive benefits package

Sir Robert McAlpine has secured the £450m Therme project in Trafford, Manchester. We are looking for a Commercial Manager to join us on the UK's largest wellbeing resort. Why join us? Since 1869 we've worked on building and civil engineering projects that have set the standard for others to follow - right up to present-day examples like the Eden Project, Olympic Stadium, and award-winning new Bloomberg building. The Commercial Manager role Ideally, you'll; be a recognised Commercial Manager with strong commercial awareness with a focus on profit and cash have prior experience with CM projects have experience managing a range of commercial aspects including procurement, tendering, contract administration, variations and management of subcontract works packages through to final account. be keen to minimise risk, cost and maximise value by cost checking and analysis of labour, plant and materials. Your profile Large scale major project experience / Construction Management experience You will be degree qualified in Quantity Surveying/Commercial Management or a related subject Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.

2nd Line Cloud Network Engineer +Permanent opportunity +DV cleared role - must be elligible - Sole British nationals only due to nature of the project +On site in Basingstoke + 40,000 - 45,000 plus 10% DV allowance We are looking for a 2nd Line Cloud Network Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 1st Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the design and engineering teams. Maintaining and supporting the virtual and physical network solution providing timely updates to the Operations Lead. Carrying out a readiness assessment for new releases entering service from the Engineering Team Producing and maintaining documentation such as (Work Instructions and Patching Schedules). Key skills and experience: Cloud Administration (e.g. Broadcom: NSX-T) Your transferable skills and experience: Firewall Management (e.g. Cisco Firepower Management Centre) Network Devices (e.g. Cisco IOS, NXOS & FXOS Juniper Devices & JUNOS) Network Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) If you'd like to discuss this 2nd line cloud network engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.

Company description: Are you an experienced credit professional looking for your next challenge? At Addleshaw Goddard, our Credit Control team in Leeds is expanding, and were looking for a motivated individual to help us continue our success. Be part of a collaborative and ambitious team that has consistently set records in cash collections over the past five years click apply for full job details

Start date: 9 February 2026 Rate of Pay: £26,748.80 per annum Location: Glasgow, Cuprum Building, Argyle Street - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND WORK FROM HOME IS NOT AVAILABLE FOR THIS POSITION Shifts: Full time 40 hours per week. Monday - Friday between 08.00 am and 6:00 pm. You must be fully flexible to work any shifts between these hours. Training: 11 days The Role: We are seeking dedicated Contact Centre Agents to join our team. We are looking for individuals who possess a unique blend of compassion, strong judgment, assessment skills, professionalism, and with excellent time management skills. This role is unique which entails assessing caseloads, in a timely manner. Your responsibilities include managing a dedicated caseload with empathy, professionalism, and confidentiality, while collaborating with relevant agencies and stakeholders to address complex issues. Ultimately, your role aims to enhance the well-being and financial stability of potential vulnerable customers through proactive intervention and effective case management. Key Responsibilities You should be confident in conducting challenging but effective conversations You are required to maintain multiple cases simultaneously, varying by type and stage You will be responsible for managing a designated caseload You will be required to question in a curious and confident manner, whilst being considerate of potential sensitivities, asking appropriate follow up questions relevant to uniqueness of the case as required to gather evidence You should be able to review and compare multiple sources of information, including using reasoned judgement to assess contradictory pieces of evidence You should be able to engage with potentially challenging and vulnerable individuals, whilst demonstrating empathy and excellent customer service skills At times you will be required to work collaboratively within your own team and with wider teams to support delivery outcomes You should be proactive in talking to relevant people to get advice and information when unsure how to proceed You will be responsible for managing and conducting caseloads by following a structured review process in adherence to all legal and policy requirements You will decide what evidence is appropriate to request as is required to confirm the validity of declarations, considering the uniqueness and context of each individual case You will be accountable for planning and conducting robust interviews asking challenging questions to gather all relevant information; exercising judgement to tailor follow up questions specific to each individual case Gathering, verifying and assessing all available information, and deciding on an appropriate course of action You will be required to record the progress of caseloads on specific systems, including maintaining and retaining relevant evidence in an evidence file including redacting and annotating sensitive material when appropriate Background Checks The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, we will ask you to provide documents/evidence to allow us to perform the below checks: Identity check Nationality and Immigration Status (including the entitlement to undertake the work we are offering) Basic Criminal Records Check (including international criminal checks if you have lived outside the UK in the last 5 years) Employment/Academic History Check - for a period of three years leading up to your application. We will require documented evidence of your three-year history such as employer/education references, payslips/P45s, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Please note that if you are selected for the role, we will require all documents/evidence before we can confirm your start date with us. All screening and evidence must be completed satisfactorily before commencement of employment. We strongly recommend you start to compile this information so you have it ready to supply when needed. What else do we need from you? Strong verbal and written skills with the ability to show attention to detail Ability to establish excellent customer relationships in a fast-paced environment A can-do attitude with the ability to interact with lots of different people Professional and emotional stability, able to remain professional and maintain professionalism and provide consistent customer service when engaging with Claimants PC skills, and the ability to navigate multiple systems competently, with ease A good consistent typing speed and the ability to multi task Take ownership of situations with positivity, resilience and a dedicated approach to providing service excellence Processes will be ever evolving and it is essential that you are adaptable and open to change Benefits of being a Customer Service Representative On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy. Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.