Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working click apply for full job details
Jan 06, 2026
Full time
Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working click apply for full job details
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence at least 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment. Start Dates : Various 2026 Salary : From £25,400.00 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Main responsibilities include thorough investigation of end to end complaints. Management and resolution of customer complaints, to ensure the appropriate customer outcome is reached in line with company and the Financial Conduct Authority processes and standards. To provide best in class customer service through excellent communication skills, both verbally and in writing. Job Description Manage, investigate and progress multiple complaints through to resolution. Acknowledge and resolve complaints within set timeframes, as defined by the company and FCA, both via telephone and in writing Proactive prioritisation and management of own allocated workload. Investigate root cause of complaint and gather information from relevant teams or stakeholders A confident communicator who can maintain an empathetic approach whilst adhering to company policy and procedures Regular communication with our customers, both in writing and by telephone, to gather information, address issues, concerns and objections and notify of complaint outcome Demonstrate knowledge and awareness of compliance requirements and take responsibility for adherence to regulatory and compliance controls and quality assurance Provide feedback, where appropriate, in line with continuous improvement culture Ensure compliance with legal and industry regulations, organisational policies and professional codes of conduct Maintain and develop own technical knowledge and expertise. Main Job Requirements Minimum 12 months experience of complaint handling in financial sevices is essential Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar Is able to demonstrate experience in complex, regulated customer service environment. Can confidently manage assigned workloads Able to prioritise workloads to meet targets and timelines Objection handling whilst remaining professional Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Jan 06, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence at least 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment. Start Dates : Various 2026 Salary : From £25,400.00 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Main responsibilities include thorough investigation of end to end complaints. Management and resolution of customer complaints, to ensure the appropriate customer outcome is reached in line with company and the Financial Conduct Authority processes and standards. To provide best in class customer service through excellent communication skills, both verbally and in writing. Job Description Manage, investigate and progress multiple complaints through to resolution. Acknowledge and resolve complaints within set timeframes, as defined by the company and FCA, both via telephone and in writing Proactive prioritisation and management of own allocated workload. Investigate root cause of complaint and gather information from relevant teams or stakeholders A confident communicator who can maintain an empathetic approach whilst adhering to company policy and procedures Regular communication with our customers, both in writing and by telephone, to gather information, address issues, concerns and objections and notify of complaint outcome Demonstrate knowledge and awareness of compliance requirements and take responsibility for adherence to regulatory and compliance controls and quality assurance Provide feedback, where appropriate, in line with continuous improvement culture Ensure compliance with legal and industry regulations, organisational policies and professional codes of conduct Maintain and develop own technical knowledge and expertise. Main Job Requirements Minimum 12 months experience of complaint handling in financial sevices is essential Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar Is able to demonstrate experience in complex, regulated customer service environment. Can confidently manage assigned workloads Able to prioritise workloads to meet targets and timelines Objection handling whilst remaining professional Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Are you a compassionate and dedicated person seeking an exciting career in residential care? Do you have the passion and drive to make a meaningful difference in the lives of children and young people? We are looking for enthusiastic residential care workers to join our amazing team, building strong relationships and fostering a warm, supportive, and rewarding environment to the children and young people in our care. No two days are the same in this dynamic and fulfilling role! From planning engaging activities and providing one-on-one support to accompanying young people on off-site trips, each day presents new challenges and opportunities. As a residential care worker, you'll need to be adaptable, flexible, and skilled at reading situations to help guide young people towards making positive choices. For this role, whilst experience is preferred it is not necessary - if you have a positive, can-do attitude and the passion to make a real, meaningful difference to the lives of children and young people then this is the perfect role for you! What We Offer: £30 per sleep in - on a full time basis this could be an additional £3600 per year (based on 10 sleep ins per month) A full two weeks of paid training before starting the role Overtime rate of x1.25 NVQ Level 4 in children and young peoples workforce Our Shift Patterns: 2 - 3 shifts per week on a full-time basis Sleep ins are mandatory Key responsibilities include: Providing emotional support during challenging times Fostering ambition in young people, assisting them in achieving their goals and maximising their potential Offering support in the educational pursuits of young individuals Maintaining accurate records and preparing written reports for planning meetings, reviews or any other meetings as directed by the line manager. Empowering young people to actively participate in decision-making about their lives and future Acting as an advocate in meetings where the young person is the subject of discussion Encouraging community engagement, attending off-site activities, and expanding their personal social networks Meeting the needs of children and young people, organising social activities and maintaining the home (laundry, cooking, cleaning shopping etc.) Qualifications/Experience/Requirements: Minimum age requirement: 21 years old Full UK driving license preferable but not essential No prior experience necessary, only a commitment and passion for working with young people Must have availability for sleep-in shifts Benefits: £30 additional payment per sleep-in shift Enhanced DBS covered Comprehensive induction and training provided 2-3 shifts per week for an excellent work/life balance Rota provided 4 weeks in advance If you are enthusiastic about making a difference in the lives of young people, we invite you to join our dedicated team. Apply now and embark on a fulfilling career journey with us! We are committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be required to undergo a thorough background check. Join our team and help shape brighter futures!
Jan 06, 2026
Full time
Are you a compassionate and dedicated person seeking an exciting career in residential care? Do you have the passion and drive to make a meaningful difference in the lives of children and young people? We are looking for enthusiastic residential care workers to join our amazing team, building strong relationships and fostering a warm, supportive, and rewarding environment to the children and young people in our care. No two days are the same in this dynamic and fulfilling role! From planning engaging activities and providing one-on-one support to accompanying young people on off-site trips, each day presents new challenges and opportunities. As a residential care worker, you'll need to be adaptable, flexible, and skilled at reading situations to help guide young people towards making positive choices. For this role, whilst experience is preferred it is not necessary - if you have a positive, can-do attitude and the passion to make a real, meaningful difference to the lives of children and young people then this is the perfect role for you! What We Offer: £30 per sleep in - on a full time basis this could be an additional £3600 per year (based on 10 sleep ins per month) A full two weeks of paid training before starting the role Overtime rate of x1.25 NVQ Level 4 in children and young peoples workforce Our Shift Patterns: 2 - 3 shifts per week on a full-time basis Sleep ins are mandatory Key responsibilities include: Providing emotional support during challenging times Fostering ambition in young people, assisting them in achieving their goals and maximising their potential Offering support in the educational pursuits of young individuals Maintaining accurate records and preparing written reports for planning meetings, reviews or any other meetings as directed by the line manager. Empowering young people to actively participate in decision-making about their lives and future Acting as an advocate in meetings where the young person is the subject of discussion Encouraging community engagement, attending off-site activities, and expanding their personal social networks Meeting the needs of children and young people, organising social activities and maintaining the home (laundry, cooking, cleaning shopping etc.) Qualifications/Experience/Requirements: Minimum age requirement: 21 years old Full UK driving license preferable but not essential No prior experience necessary, only a commitment and passion for working with young people Must have availability for sleep-in shifts Benefits: £30 additional payment per sleep-in shift Enhanced DBS covered Comprehensive induction and training provided 2-3 shifts per week for an excellent work/life balance Rota provided 4 weeks in advance If you are enthusiastic about making a difference in the lives of young people, we invite you to join our dedicated team. Apply now and embark on a fulfilling career journey with us! We are committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be required to undergo a thorough background check. Join our team and help shape brighter futures!
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Trainee Project Manager Placement Programme Please note that this is a career training programme including placement, and fees apply. Is Project Management the right career choice for you? Without realising it many of us are project managing daily through general tasks, or duties required in both our working and personal life. If you enjoy organising and planning and consider yourself a great communicator, then a career in Project Management could be perfect for you. Project Management roles in high demand and well renumerated, making it a great career choice. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in project management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. However, if you have no vocational certifications such as PRINCE2 or PMQ you may still be able to benefit from this programme. Using our experience in providing project management training online for 15 years and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Project Management. The courses in the package have been identified by our recruitment partners as industry standards and necessary for the project management roles in the UK and Europe. Skills shortages across all sectors and industries are increasing the demand for qualified, entry-level career seekers and career changers into the world of project management. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. Our course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Jan 06, 2026
Full time
Trainee Project Manager Placement Programme Please note that this is a career training programme including placement, and fees apply. Is Project Management the right career choice for you? Without realising it many of us are project managing daily through general tasks, or duties required in both our working and personal life. If you enjoy organising and planning and consider yourself a great communicator, then a career in Project Management could be perfect for you. Project Management roles in high demand and well renumerated, making it a great career choice. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in project management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. However, if you have no vocational certifications such as PRINCE2 or PMQ you may still be able to benefit from this programme. Using our experience in providing project management training online for 15 years and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Project Management. The courses in the package have been identified by our recruitment partners as industry standards and necessary for the project management roles in the UK and Europe. Skills shortages across all sectors and industries are increasing the demand for qualified, entry-level career seekers and career changers into the world of project management. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. Our course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Accountancy Practice Specialists Taylor Rose Recruitment have been instructed on an Audit Supervisor or Assistant Manager opportunity on behalf of our client, a leading and progressive firm in Central Leeds. Assisting/ managing an impressive corporate client portfolio (Northern, UK and international), involving a mixture of audit, accounts and more client advisory work as you progress click apply for full job details
Jan 06, 2026
Full time
Accountancy Practice Specialists Taylor Rose Recruitment have been instructed on an Audit Supervisor or Assistant Manager opportunity on behalf of our client, a leading and progressive firm in Central Leeds. Assisting/ managing an impressive corporate client portfolio (Northern, UK and international), involving a mixture of audit, accounts and more client advisory work as you progress click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence at least 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment. Start Dates : Various 2026 Salary : From £25,400.00 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Main responsibilities include thorough investigation of end to end complaints. Management and resolution of customer complaints, to ensure the appropriate customer outcome is reached in line with company and the Financial Conduct Authority processes and standards. To provide best in class customer service through excellent communication skills, both verbally and in writing. Job Description Manage, investigate and progress multiple complaints through to resolution. Acknowledge and resolve complaints within set timeframes, as defined by the company and FCA, both via telephone and in writing Proactive prioritisation and management of own allocated workload. Investigate root cause of complaint and gather information from relevant teams or stakeholders A confident communicator who can maintain an empathetic approach whilst adhering to company policy and procedures Regular communication with our customers, both in writing and by telephone, to gather information, address issues, concerns and objections and notify of complaint outcome Demonstrate knowledge and awareness of compliance requirements and take responsibility for adherence to regulatory and compliance controls and quality assurance Provide feedback, where appropriate, in line with continuous improvement culture Ensure compliance with legal and industry regulations, organisational policies and professional codes of conduct Maintain and develop own technical knowledge and expertise. Main Job Requirements Minimum 12 months experience of complaint handling in financial sevices is essential Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar Is able to demonstrate experience in complex, regulated customer service environment. Can confidently manage assigned workloads Able to prioritise workloads to meet targets and timelines Objection handling whilst remaining professional Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Jan 06, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence at least 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment. Start Dates : Various 2026 Salary : From £25,400.00 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Main responsibilities include thorough investigation of end to end complaints. Management and resolution of customer complaints, to ensure the appropriate customer outcome is reached in line with company and the Financial Conduct Authority processes and standards. To provide best in class customer service through excellent communication skills, both verbally and in writing. Job Description Manage, investigate and progress multiple complaints through to resolution. Acknowledge and resolve complaints within set timeframes, as defined by the company and FCA, both via telephone and in writing Proactive prioritisation and management of own allocated workload. Investigate root cause of complaint and gather information from relevant teams or stakeholders A confident communicator who can maintain an empathetic approach whilst adhering to company policy and procedures Regular communication with our customers, both in writing and by telephone, to gather information, address issues, concerns and objections and notify of complaint outcome Demonstrate knowledge and awareness of compliance requirements and take responsibility for adherence to regulatory and compliance controls and quality assurance Provide feedback, where appropriate, in line with continuous improvement culture Ensure compliance with legal and industry regulations, organisational policies and professional codes of conduct Maintain and develop own technical knowledge and expertise. Main Job Requirements Minimum 12 months experience of complaint handling in financial sevices is essential Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar Is able to demonstrate experience in complex, regulated customer service environment. Can confidently manage assigned workloads Able to prioritise workloads to meet targets and timelines Objection handling whilst remaining professional Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence at least 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment. Start Dates : Various 2026 Salary : From £25,400.00 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Main responsibilities include thorough investigation of end to end complaints. Management and resolution of customer complaints, to ensure the appropriate customer outcome is reached in line with company and the Financial Conduct Authority processes and standards. To provide best in class customer service through excellent communication skills, both verbally and in writing. Job Description Manage, investigate and progress multiple complaints through to resolution. Acknowledge and resolve complaints within set timeframes, as defined by the company and FCA, both via telephone and in writing Proactive prioritisation and management of own allocated workload. Investigate root cause of complaint and gather information from relevant teams or stakeholders A confident communicator who can maintain an empathetic approach whilst adhering to company policy and procedures Regular communication with our customers, both in writing and by telephone, to gather information, address issues, concerns and objections and notify of complaint outcome Demonstrate knowledge and awareness of compliance requirements and take responsibility for adherence to regulatory and compliance controls and quality assurance Provide feedback, where appropriate, in line with continuous improvement culture Ensure compliance with legal and industry regulations, organisational policies and professional codes of conduct Maintain and develop own technical knowledge and expertise. Main Job Requirements Minimum 12 months experience of complaint handling in financial sevices is essential Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar Is able to demonstrate experience in complex, regulated customer service environment. Can confidently manage assigned workloads Able to prioritise workloads to meet targets and timelines Objection handling whilst remaining professional Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Jan 06, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence at least 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment. Start Dates : Various 2026 Salary : From £25,400.00 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Main responsibilities include thorough investigation of end to end complaints. Management and resolution of customer complaints, to ensure the appropriate customer outcome is reached in line with company and the Financial Conduct Authority processes and standards. To provide best in class customer service through excellent communication skills, both verbally and in writing. Job Description Manage, investigate and progress multiple complaints through to resolution. Acknowledge and resolve complaints within set timeframes, as defined by the company and FCA, both via telephone and in writing Proactive prioritisation and management of own allocated workload. Investigate root cause of complaint and gather information from relevant teams or stakeholders A confident communicator who can maintain an empathetic approach whilst adhering to company policy and procedures Regular communication with our customers, both in writing and by telephone, to gather information, address issues, concerns and objections and notify of complaint outcome Demonstrate knowledge and awareness of compliance requirements and take responsibility for adherence to regulatory and compliance controls and quality assurance Provide feedback, where appropriate, in line with continuous improvement culture Ensure compliance with legal and industry regulations, organisational policies and professional codes of conduct Maintain and develop own technical knowledge and expertise. Main Job Requirements Minimum 12 months experience of complaint handling in financial sevices is essential Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar Is able to demonstrate experience in complex, regulated customer service environment. Can confidently manage assigned workloads Able to prioritise workloads to meet targets and timelines Objection handling whilst remaining professional Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Trainee Project Manager Placement Programme Please note that this is a career training programme including placement, and fees apply. Is Project Management the right career choice for you? Without realising it many of us are project managing daily through general tasks, or duties required in both our working and personal life. If you enjoy organising and planning and consider yourself a great communicator, then a career in Project Management could be perfect for you. Project Management roles in high demand and well renumerated, making it a great career choice. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in project management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. However, if you have no vocational certifications such as PRINCE2 or PMQ you may still be able to benefit from this programme. Using our experience in providing project management training online for 15 years and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Project Management. The courses in the package have been identified by our recruitment partners as industry standards and necessary for the project management roles in the UK and Europe. Skills shortages across all sectors and industries are increasing the demand for qualified, entry-level career seekers and career changers into the world of project management. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. Our course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
Jan 06, 2026
Full time
Trainee Project Manager Placement Programme Please note that this is a career training programme including placement, and fees apply. Is Project Management the right career choice for you? Without realising it many of us are project managing daily through general tasks, or duties required in both our working and personal life. If you enjoy organising and planning and consider yourself a great communicator, then a career in Project Management could be perfect for you. Project Management roles in high demand and well renumerated, making it a great career choice. Are you looking to start a new career in Project Management? If you are organised, competent, dependable and can communicate well and motivate those around you; you could have a truly rewarding future in project management. We specialise in placing candidates within the project sector using our career progression and placement program. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience project worker as we will be looking primarily at entry level roles. However, if you have no vocational certifications such as PRINCE2 or PMQ you may still be able to benefit from this programme. Using our experience in providing project management training online for 15 years and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Project Management. The courses in the package have been identified by our recruitment partners as industry standards and necessary for the project management roles in the UK and Europe. Skills shortages across all sectors and industries are increasing the demand for qualified, entry-level career seekers and career changers into the world of project management. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - APM (Association for Project Management) Qualification The first step is completing the APM Project Fundamentals Qualification (PFQ) This professional industry-recognised qualification teaches you the fundamental principles of the project profession. The APM are the only chartered project management group in the world. Study time for the qualification is approximately 20 hours and qualification achieved by completing a 1-hour multiple choice exam. Our course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a Chartered Project Professional with additional study and experience. Step 2 - PRINCE2 Foundation PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. It is a process driven methodology and often referred to as a waterfall methodology. Study time is approximately 15-20 hours and qualification obtained through a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a 1-hour online revision workshop prior to sitting your exam. Step 3 - Project Management Simulation With our exclusive online Simulated Project Assignment, you will have the opportunity to make your way through a simulated project which shadows a project manager. These projects and scenarios are based on real world project and scenarios. Once completed, our tutor will grade your work and issue a certificate of completion. Step 4 - Recruitment Support Now you are qualified for an entry level project management position our recruitment support team will now begin collaborating with you to help you secure your first role in the project management sector. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Typically, an initial deposit of around 180 is required to start the training meaning many candidates are placed in their first role before completing the 12 months finance. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Project Management career aspirations. We look forward to receiving your new application and putting you on the pathway to a new and financially rewarding career in project management.
We're seeking a hands-on Product Development & Applications Technician to support the engineering team in the development, testing, and real-world application of new safety products. This role is ideal for someone with a strong automotive background and practical experience in vehicle electrical systems, fault finding, and installation click apply for full job details
Jan 06, 2026
Full time
We're seeking a hands-on Product Development & Applications Technician to support the engineering team in the development, testing, and real-world application of new safety products. This role is ideal for someone with a strong automotive background and practical experience in vehicle electrical systems, fault finding, and installation click apply for full job details
External Commissioner - House of Commons Commission What you'll be doing Join one of the most influential governance bodies in the UK Parliament. The House of Commons Commission provides strategic leadership to the House Administration, a 3,000-strong, politically impartial organisation supporting MPs, Committees and the wider public. We're seeking two External Commissioners to bring senior leadership experience, challenge, and insight to Parliament's strategic decision making. One of the two new External Commissioners will be identified as the Audit Committee Chair from October 2026, and will join the Commission earlier to allow for handover from the current Chair. The role of the Chair is particularly crucial and needs to build good working relationships with Commissioners and senior House officials. Both External Commissioners will join the Audit Committees at the earliest practical opportunity in 2026. What you'll do: Provide independent, high level oversight and strategic advice to the Commission. Work closely with senior Parliamentary officials and Members. Sit on the House of Commons Audit and Risk Assurance Committee (and from 2026, chair it if appointed to the Chair role). Support governance, assurance and decision making at the heart of UK democracy. Terms: £16,500 per year (plus £2,600 for Audit Committee Chair). 25 days per year. Three year term, with the possibility of up to another two years. CTC level security clearance required. UK residency requirement applies. What we're looking for. Senior executive leadership in a complex organisation. Strong non executive experience, with proven judgement on sensitive and complex issues. Outstanding communication skills and the ability to navigate high stakes stakeholder environments. A commitment to impartiality, diversity and inclusion. Next Steps and Additional Information The External Commissioners will be selected on the basis of a combination of a written application and an interview. All applicants are required to provide the following: A CV (maximum three sides of A4) including any unpaid or community achievements. A supporting statement (maximum two sides of A4) giving evidence of the strength and depth of your ability to meet the criteria for the role. Please provide specific examples of how your experience will support you in the role on the Commission, Client Board and Audit Committees. A conflict of interest form . Please give details of any business or other interests or any personal connections which, if you are appointed, could be misconstrued or cause embarrassment. Any particular conflicts of interest detailed here will not prevent you from going forward to interview, but may, if appropriate, be explored with you during your interview to establish how you would address the issue(s) should you be successful in your application. This form is attached to the advert. The political activity declaration . For background on this, see the 'Eligibility' section on the Candidate Pack. This form is attached to the advert. For more information on the role and the application process, please refer to the attached Candidate Pack.
Jan 06, 2026
Full time
External Commissioner - House of Commons Commission What you'll be doing Join one of the most influential governance bodies in the UK Parliament. The House of Commons Commission provides strategic leadership to the House Administration, a 3,000-strong, politically impartial organisation supporting MPs, Committees and the wider public. We're seeking two External Commissioners to bring senior leadership experience, challenge, and insight to Parliament's strategic decision making. One of the two new External Commissioners will be identified as the Audit Committee Chair from October 2026, and will join the Commission earlier to allow for handover from the current Chair. The role of the Chair is particularly crucial and needs to build good working relationships with Commissioners and senior House officials. Both External Commissioners will join the Audit Committees at the earliest practical opportunity in 2026. What you'll do: Provide independent, high level oversight and strategic advice to the Commission. Work closely with senior Parliamentary officials and Members. Sit on the House of Commons Audit and Risk Assurance Committee (and from 2026, chair it if appointed to the Chair role). Support governance, assurance and decision making at the heart of UK democracy. Terms: £16,500 per year (plus £2,600 for Audit Committee Chair). 25 days per year. Three year term, with the possibility of up to another two years. CTC level security clearance required. UK residency requirement applies. What we're looking for. Senior executive leadership in a complex organisation. Strong non executive experience, with proven judgement on sensitive and complex issues. Outstanding communication skills and the ability to navigate high stakes stakeholder environments. A commitment to impartiality, diversity and inclusion. Next Steps and Additional Information The External Commissioners will be selected on the basis of a combination of a written application and an interview. All applicants are required to provide the following: A CV (maximum three sides of A4) including any unpaid or community achievements. A supporting statement (maximum two sides of A4) giving evidence of the strength and depth of your ability to meet the criteria for the role. Please provide specific examples of how your experience will support you in the role on the Commission, Client Board and Audit Committees. A conflict of interest form . Please give details of any business or other interests or any personal connections which, if you are appointed, could be misconstrued or cause embarrassment. Any particular conflicts of interest detailed here will not prevent you from going forward to interview, but may, if appropriate, be explored with you during your interview to establish how you would address the issue(s) should you be successful in your application. This form is attached to the advert. The political activity declaration . For background on this, see the 'Eligibility' section on the Candidate Pack. This form is attached to the advert. For more information on the role and the application process, please refer to the attached Candidate Pack.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence at least 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment. Start Dates : Various 2026 Salary : From £25,400.00 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Main responsibilities include thorough investigation of end to end complaints. Management and resolution of customer complaints, to ensure the appropriate customer outcome is reached in line with company and the Financial Conduct Authority processes and standards. To provide best in class customer service through excellent communication skills, both verbally and in writing. Job Description Manage, investigate and progress multiple complaints through to resolution. Acknowledge and resolve complaints within set timeframes, as defined by the company and FCA, both via telephone and in writing Proactive prioritisation and management of own allocated workload. Investigate root cause of complaint and gather information from relevant teams or stakeholders A confident communicator who can maintain an empathetic approach whilst adhering to company policy and procedures Regular communication with our customers, both in writing and by telephone, to gather information, address issues, concerns and objections and notify of complaint outcome Demonstrate knowledge and awareness of compliance requirements and take responsibility for adherence to regulatory and compliance controls and quality assurance Provide feedback, where appropriate, in line with continuous improvement culture Ensure compliance with legal and industry regulations, organisational policies and professional codes of conduct Maintain and develop own technical knowledge and expertise. Main Job Requirements Minimum 12 months experience of complaint handling in financial sevices is essential Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar Is able to demonstrate experience in complex, regulated customer service environment. Can confidently manage assigned workloads Able to prioritise workloads to meet targets and timelines Objection handling whilst remaining professional Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
Jan 06, 2026
Full time
Complaints Handler - Banking & Financial Services (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector - You must be able to evidence at least 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment. Start Dates : Various 2026 Salary : From £25,400.00 per annum Location : Work From Home Training : 2 weeks then 2 weeks Grad Bay Contract : Permanent, Full Time (40hrs) (must be fully flex) Background Checking : Right to Work in the UK Criminal Record Check Credit Check Any other associated checks Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Main responsibilities include thorough investigation of end to end complaints. Management and resolution of customer complaints, to ensure the appropriate customer outcome is reached in line with company and the Financial Conduct Authority processes and standards. To provide best in class customer service through excellent communication skills, both verbally and in writing. Job Description Manage, investigate and progress multiple complaints through to resolution. Acknowledge and resolve complaints within set timeframes, as defined by the company and FCA, both via telephone and in writing Proactive prioritisation and management of own allocated workload. Investigate root cause of complaint and gather information from relevant teams or stakeholders A confident communicator who can maintain an empathetic approach whilst adhering to company policy and procedures Regular communication with our customers, both in writing and by telephone, to gather information, address issues, concerns and objections and notify of complaint outcome Demonstrate knowledge and awareness of compliance requirements and take responsibility for adherence to regulatory and compliance controls and quality assurance Provide feedback, where appropriate, in line with continuous improvement culture Ensure compliance with legal and industry regulations, organisational policies and professional codes of conduct Maintain and develop own technical knowledge and expertise. Main Job Requirements Minimum 12 months experience of complaint handling in financial sevices is essential Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Can demonstrate the ability to construct clear and concise written communications, using correct spelling and grammar Is able to demonstrate experience in complex, regulated customer service environment. Can confidently manage assigned workloads Able to prioritise workloads to meet targets and timelines Objection handling whilst remaining professional Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Quantity Surveyor (Renewables / Solar) Poole HQ - Tunbridge Wells site £70,000 - £90,000 + Company Car + Progression + Company Benefits + Training Fund Are you a Quantity Surveyor from a construction background or similar that is looking to join a growing business with an exciting pipeline of renewables and solar projects? Do you want to join a business that is quickly becoming an industry leader in t click apply for full job details
Jan 06, 2026
Full time
Quantity Surveyor (Renewables / Solar) Poole HQ - Tunbridge Wells site £70,000 - £90,000 + Company Car + Progression + Company Benefits + Training Fund Are you a Quantity Surveyor from a construction background or similar that is looking to join a growing business with an exciting pipeline of renewables and solar projects? Do you want to join a business that is quickly becoming an industry leader in t click apply for full job details
Are you a dedicated, compassionate person looking for an exciting new career within Residential Care? Are you a caring individual with a genuine desire to make a positive impact on the lives of children and young people? Are you wanting to join a supportive team in a career you can grow in? If so, we have an exciting opportunity for you! We are looking for Residential Care workers to join our home within Bedford and Essex who can establish meaningful relationships creating a positive, warm, and rewarding environment. We need somebody who can provide a supportive role in the lives of young people, able to give advice, assistance and support in order to help empower young them in addressing past and present difficulties. The nature of the work is dynamic and diverse, with each day presenting new and unique tasks - no two days are the same! From organising activities to 1:1 support to attending off site activities there is no telling what each day would bring. As a Residential Care Worker, you'll need to be adaptable, flexible and a pro at reading situations to guide our young people towards making positive choices. Key responsibilities include: Providing emotional support during challenging times Fostering ambition in young people, assisting them in achieving their goals and maximising their potential Offering support in the educational pursuits of young individuals Maintaining accurate records and preparing written reports for planning meetings, reviews or any other meetings as directed by the line manager. Empowering young people to actively participate in decision-making about their lives and future Acting as an advocate in meetings where the young person is the subject of discussion Encouraging community engagement, attending off-site activities, and expanding their personal social networks Meeting the needs of children and young people, organising social activities and maintaining the home (laundry, cooking, cleaning shopping etc.) Qualifications/Experience/Requirements: Minimum age requirement: 21 years old Full UK driving license preferable No prior experience necessary, only a commitment and passion for working with young people Attendance at a 2-week training program required Must have availability for sleep-in shifts Benefits: £30 additional payment per mandatory sleep-in shift Enhanced DBS covered Comprehensive induction and training provided 2-3 shifts per week for an excellent work/life balance Rota provided 4 weeks in advance Plus, an additional overtime pay of 1.25x your hourly rate.Hours: 40 hours per week on a rotational basisShift Patterns: 2 - 3 shifts per week (Typical shift pattern is 2 on 4 off. 08:00am until 11:00pm - with sleep in ) If you are enthusiastic about making a difference in the lives of young people, we invite you to join our dedicated team. Apply now and embark on a fulfilling career journey with us!
Jan 06, 2026
Full time
Are you a dedicated, compassionate person looking for an exciting new career within Residential Care? Are you a caring individual with a genuine desire to make a positive impact on the lives of children and young people? Are you wanting to join a supportive team in a career you can grow in? If so, we have an exciting opportunity for you! We are looking for Residential Care workers to join our home within Bedford and Essex who can establish meaningful relationships creating a positive, warm, and rewarding environment. We need somebody who can provide a supportive role in the lives of young people, able to give advice, assistance and support in order to help empower young them in addressing past and present difficulties. The nature of the work is dynamic and diverse, with each day presenting new and unique tasks - no two days are the same! From organising activities to 1:1 support to attending off site activities there is no telling what each day would bring. As a Residential Care Worker, you'll need to be adaptable, flexible and a pro at reading situations to guide our young people towards making positive choices. Key responsibilities include: Providing emotional support during challenging times Fostering ambition in young people, assisting them in achieving their goals and maximising their potential Offering support in the educational pursuits of young individuals Maintaining accurate records and preparing written reports for planning meetings, reviews or any other meetings as directed by the line manager. Empowering young people to actively participate in decision-making about their lives and future Acting as an advocate in meetings where the young person is the subject of discussion Encouraging community engagement, attending off-site activities, and expanding their personal social networks Meeting the needs of children and young people, organising social activities and maintaining the home (laundry, cooking, cleaning shopping etc.) Qualifications/Experience/Requirements: Minimum age requirement: 21 years old Full UK driving license preferable No prior experience necessary, only a commitment and passion for working with young people Attendance at a 2-week training program required Must have availability for sleep-in shifts Benefits: £30 additional payment per mandatory sleep-in shift Enhanced DBS covered Comprehensive induction and training provided 2-3 shifts per week for an excellent work/life balance Rota provided 4 weeks in advance Plus, an additional overtime pay of 1.25x your hourly rate.Hours: 40 hours per week on a rotational basisShift Patterns: 2 - 3 shifts per week (Typical shift pattern is 2 on 4 off. 08:00am until 11:00pm - with sleep in ) If you are enthusiastic about making a difference in the lives of young people, we invite you to join our dedicated team. Apply now and embark on a fulfilling career journey with us!
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Jan 06, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. What you'll do Work closely with Network Design team to review and understand business requirements, high-level designs, and low-level designs. Prepare provisioning procedures ( MoP ) for the deployment of Core Network capacity expansion upgrades/migrations as well as the release of new projects/services. Deploy those procedures in the production network during out of business hours. Test procedures in lab environment and ensure successful and event less deployment in production network. Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, design engineers and vendors. Support other members in the team. Make suggestions and bring improvements. What you'll bring Solid experience with service provider technologies, understanding Core IP backbone, CDN, Peering and Transit (P&T). Good experience with IOS-XR based platforms such as Cisco NCS/ASR routers (configuration , management & OS upgrade) Strong experience in ISIS, MPLS, BGP, QOS, Segment routing, EPE (egress peer engineering), EVPN, Telemetry G reat communication skills (both written and verbal) to convey risks, acquire sign-off, timely call out issues to management, and send weekly project updates . Knowledge of Python, GIT for leading configuration templates, JINJA, NETCONF, YANG models is desirable Team overview Comms Group: We are responsible for the Strategy, Architecture, Design, and Operations of all Telecom services provided by Sky across the Group (UK&I, Germany and Italy). We deliver 4G/5GMobile, Broadband and Fixed Line services using ground-breaking technologies and modern operational paradigms such as SRE and Agile. From High scale routing, Network Automation, Telco Cloud, SDN/NFV to Software Development and Data science for predictive operations, we adopt modern technologies, practices, tools with strong focus on people development to provide the stability and performance that our customers depend on! The Rewards: There's a reason people can't stop talking about . Our outstanding range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of outstanding Sky VIP rewards and experiences Where will you work Brick Lane: Our Brick Lane office is in the heart of the East End of London. It's part of a vibrant and varied community; close to street food, cafes, and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10-minute walk. We currently support hybrid working. Inclusion: We take pride in our approach to diversity and inclusion: we've been recognised by The Times and Stonewall for this, and we've committed £30million to support the fight against racial injustice. We've also set daring targets for growing ethnic diversity and representation throughout our organisation. At Sky, we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, So we're happy to discuss flexible working. And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
