About Simon Community Scotland People are at the heart of who we are and what we do. Day by day, person to person, we tailor what we offer to what people need. We're here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards their future. We welcome people with a wide range of skills and experiences to our team - including those who have lived through homelessness. To make a difference we need to work flexibly, with everyday leadership, humour and a 'can do' spirit. We want to make it easy, make it right, and make it happen - not only for the people we support, but also for each other. We care for and support each other regardless of our role, service or location. We want people who share these values to join us and become a part of the Simon Community Scotland team. Job Summary The new "Ask and Act" pilot in the Housing (Scotland) Bill introduces a legal duty for public bodies (including police, health services and social landlords) to ask people about their housing situation when they come into contact with them and to act if a risk of homelessness is identified. The aim is to shift homelessness support from crisis response to early intervention, giving people more time and support to prevent losing their home. By embedding structured questions, trauma informed approaches and clear referral pathways, it ensures that people at risk receive timely, person centred support. The duty also encourages multi agency collaboration, better data sharing and co ordinated services, ultimately reducing reliance on temporary accommodation and the trauma associated with homelessness. Ask and Act leads will play a key role in delivering the Ask and Act duties within the Housing (Scotland) Bill through the Purple Light pilot, within the Creating Safer Communities consortium. As part of a small, specialist team, each person will lead on a key pathway: Justice and Policing Health and Paramedic Banking and Employability Community and Partnerships As the Justice and Policing Pathways Lead Practitioner you will coordinate the development and implementation of a primary prevention referral pathway between Police Scotland Edinburgh Division (PSED) and SCS, ensuring people at risk of homelessness are identified early and supported into the right services at the right time. SCS are ideally placed to work alongside PSED to build the training, tools and systems required to ensure the right people are asked about their risk of homelessness in the right way and at the right time. Together we will create a prevention referral pathway to ensure people at risk of homelessness, coming into contact with PSED, are supported into the right services that can prevent a person's situation escalating. PSED are in regular contact with people who experience determinants of homelessness including: Housing instability Substance use Involvement in the justice system Abject poverty Domestic violence Social isolation Poor mental health Early experiences of trauma Working closely with the Service Lead, consortium partners and people with lived and living experience of homelessness, you will: Co create and embed the Housing Conversation Framework ("why, how and when" to ask about housing risk). Develop and deliver training and coaching to police officers and other partners. Coordinate referrals, triage and support planning into Purple Light services and wider partners. Lead robust data collection, learning and evaluation to evidence impact and inform scaling and national adoption. This role is crucial in shifting practice from crisis response to early intervention and prevention, ensuring that people identified as being at risk of homelessness receive trauma informed, person centred support that wraps care around the whole person. Key Responsibilities Core Responsibilities (all roles) 1. Coordination of Ask & Act Pathways Coordinate the day to day delivery of Purple Light Ask & Act activity within your specialist area. Support the implementation of the Ask & Act referral and triage pathway between PSED, SCS and wider partners. Ensure clear procedures for referral, triage, consent and information sharing, in line with data sharing agreements, UK GDPR and safeguarding standards. 2. Multi Agency Partnership & Case Work Build strong relationships with Police Scotland, Scottish Ambulance Service, local authority, third sector and community partners relevant to your pathway. Participate in multi agency case discussions, ensuring actions are followed up and people experience seamless support. Support warm handovers and joint working, promoting trust and continuity for people at risk of homelessness. 3. Co Production & Lived Experience Work alongside the Peer Advisory Board / Peer Panel to co design tools, training and pathways. Ensure people with lived and living experience lead, shape and develop the strategy from point of service design to service delivery. Ensure people with lived and living experience are supported, and fairly rewarded for their roles in the pilot. 4. Recording, Monitoring & Learning Maintain accurate, timely recording on relevant systems. Contribute to the joint monitoring framework, including quantitative and qualitative data. Support a continuous improvement approach, feeding learning into service design, training and practice. 5. Governance, Quality & Safeguarding Work within SCS policies, including safeguarding, health and safety, risk management and confidentiality. Identify and elevate operational issues and risks, contributing to practical solutions through consortium structures. Our Values and Approach All SCS employees are expected to demonstrate the following values in their work: Warmth and Regard Recognising and valuing everyone Treating people with kindness, dignity and respect Acting with compassion Showing warmth and welcome to everyone Taking difficult decisions sensitively and with due regard to others Taking a calm, professional and intelligent approach to stigma Inclusion and Participation Encouraging the participation and inclusion of people we support Exploring choices and options with people we support or fellow colleagues Making things easy for others Embracing technology in delivering your role Supporting clients, staff and volunteers to become digitally included Personalised and Creative Innovation and creativity Helping to find solutions that are a good fit for someone, irrespective of who they are or the problem they have When someone isn't at their best, quickly recognising there's probably something else going on, and finding ways to respond with care Supportive and Ambitious Helping to bring hope through our words and actions Helping to build trust Being supportive and showing care Partnership and Collaboration Fostering positive relationships with our partners Building team togetherness and collaboration Fostering a positive problem solving vibe Leadership and Learning Making things happen Motivating and inspiring others Taking time to reflect on what's working and what isn't Taking care of our 'places and spaces' so they feel tidy and welcoming Asking for help and learning to do things better Playing an active role in our social media strategy Person Specification Training and Qualifications Essential: SVQ 3 in social care or willing to work towards it Training in trauma informed practice Training in safeguarding, equality and diversity, and data protection (GDPR) Desirable: Experience facilitating reflective practice Leadership qualification Experience Essential: Experience of operational leadership in a community based setting Experience of working alongside the community to develop and deliver services Experience of designing and delivering training Providing direct, person centred support to people experiencing homelessness, trauma or multiple disadvantages Experience with case management systems, safeguarding procedures and maintaining high standards of confidentiality Desirable: Experience co designing services alongside the community Experience of monitoring and evidencing impact to funders Experience of project management including budget management Building and maintaining strong relationships with statutory services (ideally including police, social work, health, housing) Planning, delivering and evaluating pilot or multi partner projects Knowledge and Skills Essential: Understanding of systemic inequalities and how they intersect (e.g. trauma, gender, poverty, racism, disability, migration, care experience) Skilled communicator, confident in leading team meetings, debriefs and facilitating shared learning across teams Ability to think creatively and navigate challenging situations with compassion and care Committed to reflective practice and ongoing learning . click apply for full job details
Dec 16, 2025
Full time
About Simon Community Scotland People are at the heart of who we are and what we do. Day by day, person to person, we tailor what we offer to what people need. We're here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards their future. We welcome people with a wide range of skills and experiences to our team - including those who have lived through homelessness. To make a difference we need to work flexibly, with everyday leadership, humour and a 'can do' spirit. We want to make it easy, make it right, and make it happen - not only for the people we support, but also for each other. We care for and support each other regardless of our role, service or location. We want people who share these values to join us and become a part of the Simon Community Scotland team. Job Summary The new "Ask and Act" pilot in the Housing (Scotland) Bill introduces a legal duty for public bodies (including police, health services and social landlords) to ask people about their housing situation when they come into contact with them and to act if a risk of homelessness is identified. The aim is to shift homelessness support from crisis response to early intervention, giving people more time and support to prevent losing their home. By embedding structured questions, trauma informed approaches and clear referral pathways, it ensures that people at risk receive timely, person centred support. The duty also encourages multi agency collaboration, better data sharing and co ordinated services, ultimately reducing reliance on temporary accommodation and the trauma associated with homelessness. Ask and Act leads will play a key role in delivering the Ask and Act duties within the Housing (Scotland) Bill through the Purple Light pilot, within the Creating Safer Communities consortium. As part of a small, specialist team, each person will lead on a key pathway: Justice and Policing Health and Paramedic Banking and Employability Community and Partnerships As the Justice and Policing Pathways Lead Practitioner you will coordinate the development and implementation of a primary prevention referral pathway between Police Scotland Edinburgh Division (PSED) and SCS, ensuring people at risk of homelessness are identified early and supported into the right services at the right time. SCS are ideally placed to work alongside PSED to build the training, tools and systems required to ensure the right people are asked about their risk of homelessness in the right way and at the right time. Together we will create a prevention referral pathway to ensure people at risk of homelessness, coming into contact with PSED, are supported into the right services that can prevent a person's situation escalating. PSED are in regular contact with people who experience determinants of homelessness including: Housing instability Substance use Involvement in the justice system Abject poverty Domestic violence Social isolation Poor mental health Early experiences of trauma Working closely with the Service Lead, consortium partners and people with lived and living experience of homelessness, you will: Co create and embed the Housing Conversation Framework ("why, how and when" to ask about housing risk). Develop and deliver training and coaching to police officers and other partners. Coordinate referrals, triage and support planning into Purple Light services and wider partners. Lead robust data collection, learning and evaluation to evidence impact and inform scaling and national adoption. This role is crucial in shifting practice from crisis response to early intervention and prevention, ensuring that people identified as being at risk of homelessness receive trauma informed, person centred support that wraps care around the whole person. Key Responsibilities Core Responsibilities (all roles) 1. Coordination of Ask & Act Pathways Coordinate the day to day delivery of Purple Light Ask & Act activity within your specialist area. Support the implementation of the Ask & Act referral and triage pathway between PSED, SCS and wider partners. Ensure clear procedures for referral, triage, consent and information sharing, in line with data sharing agreements, UK GDPR and safeguarding standards. 2. Multi Agency Partnership & Case Work Build strong relationships with Police Scotland, Scottish Ambulance Service, local authority, third sector and community partners relevant to your pathway. Participate in multi agency case discussions, ensuring actions are followed up and people experience seamless support. Support warm handovers and joint working, promoting trust and continuity for people at risk of homelessness. 3. Co Production & Lived Experience Work alongside the Peer Advisory Board / Peer Panel to co design tools, training and pathways. Ensure people with lived and living experience lead, shape and develop the strategy from point of service design to service delivery. Ensure people with lived and living experience are supported, and fairly rewarded for their roles in the pilot. 4. Recording, Monitoring & Learning Maintain accurate, timely recording on relevant systems. Contribute to the joint monitoring framework, including quantitative and qualitative data. Support a continuous improvement approach, feeding learning into service design, training and practice. 5. Governance, Quality & Safeguarding Work within SCS policies, including safeguarding, health and safety, risk management and confidentiality. Identify and elevate operational issues and risks, contributing to practical solutions through consortium structures. Our Values and Approach All SCS employees are expected to demonstrate the following values in their work: Warmth and Regard Recognising and valuing everyone Treating people with kindness, dignity and respect Acting with compassion Showing warmth and welcome to everyone Taking difficult decisions sensitively and with due regard to others Taking a calm, professional and intelligent approach to stigma Inclusion and Participation Encouraging the participation and inclusion of people we support Exploring choices and options with people we support or fellow colleagues Making things easy for others Embracing technology in delivering your role Supporting clients, staff and volunteers to become digitally included Personalised and Creative Innovation and creativity Helping to find solutions that are a good fit for someone, irrespective of who they are or the problem they have When someone isn't at their best, quickly recognising there's probably something else going on, and finding ways to respond with care Supportive and Ambitious Helping to bring hope through our words and actions Helping to build trust Being supportive and showing care Partnership and Collaboration Fostering positive relationships with our partners Building team togetherness and collaboration Fostering a positive problem solving vibe Leadership and Learning Making things happen Motivating and inspiring others Taking time to reflect on what's working and what isn't Taking care of our 'places and spaces' so they feel tidy and welcoming Asking for help and learning to do things better Playing an active role in our social media strategy Person Specification Training and Qualifications Essential: SVQ 3 in social care or willing to work towards it Training in trauma informed practice Training in safeguarding, equality and diversity, and data protection (GDPR) Desirable: Experience facilitating reflective practice Leadership qualification Experience Essential: Experience of operational leadership in a community based setting Experience of working alongside the community to develop and deliver services Experience of designing and delivering training Providing direct, person centred support to people experiencing homelessness, trauma or multiple disadvantages Experience with case management systems, safeguarding procedures and maintaining high standards of confidentiality Desirable: Experience co designing services alongside the community Experience of monitoring and evidencing impact to funders Experience of project management including budget management Building and maintaining strong relationships with statutory services (ideally including police, social work, health, housing) Planning, delivering and evaluating pilot or multi partner projects Knowledge and Skills Essential: Understanding of systemic inequalities and how they intersect (e.g. trauma, gender, poverty, racism, disability, migration, care experience) Skilled communicator, confident in leading team meetings, debriefs and facilitating shared learning across teams Ability to think creatively and navigate challenging situations with compassion and care Committed to reflective practice and ongoing learning . click apply for full job details
About Simon Community Scotland People are at the heart of who we are and what we do. Day-by-day, person-to-person, we tailor what we offer to what people need. We're here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards their future. We welcome people with a wide range of skills and experiences to our team - including those who have lived through homelessness. To make a difference we need to work flexibly, with everyday-leadership, humour and a 'can do' spirit. We want to make it easy, make it right and make it happen - not only for the people we support, but also for each other. We care for and support each other regardless of our role, service or location. We want people who share these values to join us and become a part of the Simon Community Scotland team. Job Summary The new "Ask and Act" pilot in the Housing (Scotland) Bill introduces a legal duty for public bodies (including police, health services, and social landlords) to ask people about their housing situation when they come into contact with them and to take action if a risk of homelessness is identified. The aim is to shift homelessness support from crisis response to early intervention, giving people more time and support to prevent losing their home. By embedding structured questions, trauma informed approaches, and clear referral pathways, it ensures that people at risk receive timely, person centred support. The duty also encourages multi agency collaboration, better data sharing, and co ordinated services, ultimately reducing reliance on temporary accommodation and the trauma associated with homelessness. Ask and Act leads will play a key role in delivering the Ask and Act duties within the Housing (Scotland) Bill through Beyond The Call: Purple Light pilot, within the Creating Safer Communities consortium. As part of a small, specialist team, each person will lead on a key pathway: 1. Justice and Policing 2. Health and Paramedic 3. Banking and Employability 4. Community and Partnerships As Community and Partnerships Lead Practitioner, you will be operating across both Police Scotland and SAS Purple Light Ask & Act projects and will focus on connecting people at risk of homelessness to community based support networks and resources. You will develop and maintain relationships with local community groups, third sector organisations, and peer networks to ensure a wide range of accessible, person centred opportunities for social connection, skills development, and wellbeing. The Community and Partnership Pathways Lead will work directly with people referred through police and health to identify their interests, strengths, and needs, creating tailored plans that link them into activities, volunteering, and supportive networks that promote belonging, resilience, and independence. They will collate feedback from participants and community partners to continuously refine and expand community engagement opportunities, ensuring services are responsive, inclusive, and culturally sensitive. By embedding people into supportive community networks, this role strengthens prevention, reduces social isolation, and complements statutory interventions to mitigate homelessness risk. Working closely with the Service Lead, consortium partners, and people with lived and living experience of homelessness, you will: Help co create and embed the Housing Conversation Framework ("why, how and when" to ask about housing risk). Develop and maintain strong relationships with local community groups, third sector organisations, peer networks, and volunteers. Develop and deliver training and coaching to SCS staff, peer panel, and partner organisations. Collaborate with people with lived and living experience of homelessness to co design community programs and activities. Promote understanding of the role of social connection and community resources in preventing homelessness. Lead robust data collection, learning and evaluation to evidence impact and inform scaling and national adoption. This role is crucial in shifting practice from crisis response to early intervention and prevention, ensuring that people identified as being at risk of homelessness receive trauma informed, person centred support that wraps care around the whole person. Key Responsibilities Core Responsibilities (all roles) 1. Coordination of Ask & Act Pathways Coordinate the day to day delivery of Purple Light Ask & Act activity within your specialist area. Support the implementation of the Ask & Act referral and triage pathway between PSED, SCS and wider partners. Ensure clear procedures for referral, triage, consent and information sharing, in line with data sharing agreements, UK GDPR and safeguarding standards. 2. Multi Agency Partnership & Case Work Build strong relationships with Police Scotland, Scottish Ambulance Service, local authority, third sector and community partners relevant to your pathway. Participate in multi agency case discussions, ensuring actions are followed up and people experience seamless support. Support warm handovers and joint working, promoting trust and continuity for people at risk of homelessness. 3. Co Production & Lived Experience Work alongside the Peer Advisory Board / Peer Panel to co design tools, training and pathways. Ensure people with lived and living experience lead, shape and develop the strategy from point of service design to service delivery. Ensure people with lived and living experience are supported, and fairly rewarded for their roles in the pilot. 4. Recording, Monitoring & Learning Maintain accurate, timely recording on relevant systems. Contribute to the joint monitoring framework, including quantitative and qualitative data. Support a continuous improvement approach, feeding learning into service design, training and practice. 5. Governance, Quality & Safeguarding Work within SCS policies, including safeguarding, health and safety, risk management and confidentiality. Identify and escalate operational issues and risks, contributing to practical solutions through consortium structures. Our Values and Approach Warmth and Regard Recognising and valuing everyone Treating people with kindness, dignity and respect Acting with compassion Showing warmth and welcome to everyone Taking difficult decisions sensitively and with due regard to others Taking a calm, professional and intelligent approach to stigma Inclusion and Participation Encouraging the participation and inclusion of people we support Exploring choices and options with people we support or fellow colleagues Making things easy for others Embracing technology in delivering your role Supporting clients, staff and volunteers to become digitally included Personalised and Creative Innovation and creativity Helping to find solutions that are a good fit for someone, irrespective of who they are or the problem they have When someone isn't at their best, quickly recognising there's probably something else happening, and finding ways to respond with care Supportive and Ambitious Helping to bring hope through our words and actions Helping to build trust Being supportive and showing care Partnership and Collaboration Fostering positive relationships with our partners Building team togetherness and collaboration Fostering a positive problem solving vibe Leadership and Learning Making things happen Motivating and inspiring others Taking time to reflect on what's working and what isn't Taking care of our 'places and spaces' so they feel tidy and welcoming Asking for help and learning to do things better Playing an active role in our social media strategy Person Specification Training and Qualifications: Essential: SVQ 3 in social care or willing to work towards Training in trauma informed practice Training in safeguarding, equality and diversity, and data protection (GDPR) Desirable: Training in co production, participatory design, or peer led approaches Experience: Essential: Experience of operational leadership in a community based setting Experience co designing and delivering person centred programs with communities or people experiencing or at risk of homelessness Experience of designing and delivering training Providing direct, person centred support to people experiencing homelessness, trauma, or multiple disadvantages Experience with case management systems, safeguarding procedures and maintaining high standards of confidentiality Desirable: Experience co designing services alongside the community Experience of project management including budget management Building and maintaining strong relationships with statutory services (ideally including police, social work, health housing) Planning, delivering and evaluating pilot or multi partner projects Experience monitoring, evaluating, and reporting outcomes of community programs Knowledge and Skills: Essential: Understanding of systemic inequalities and how they intersect (e.g. trauma . click apply for full job details
Dec 16, 2025
Full time
About Simon Community Scotland People are at the heart of who we are and what we do. Day-by-day, person-to-person, we tailor what we offer to what people need. We're here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards their future. We welcome people with a wide range of skills and experiences to our team - including those who have lived through homelessness. To make a difference we need to work flexibly, with everyday-leadership, humour and a 'can do' spirit. We want to make it easy, make it right and make it happen - not only for the people we support, but also for each other. We care for and support each other regardless of our role, service or location. We want people who share these values to join us and become a part of the Simon Community Scotland team. Job Summary The new "Ask and Act" pilot in the Housing (Scotland) Bill introduces a legal duty for public bodies (including police, health services, and social landlords) to ask people about their housing situation when they come into contact with them and to take action if a risk of homelessness is identified. The aim is to shift homelessness support from crisis response to early intervention, giving people more time and support to prevent losing their home. By embedding structured questions, trauma informed approaches, and clear referral pathways, it ensures that people at risk receive timely, person centred support. The duty also encourages multi agency collaboration, better data sharing, and co ordinated services, ultimately reducing reliance on temporary accommodation and the trauma associated with homelessness. Ask and Act leads will play a key role in delivering the Ask and Act duties within the Housing (Scotland) Bill through Beyond The Call: Purple Light pilot, within the Creating Safer Communities consortium. As part of a small, specialist team, each person will lead on a key pathway: 1. Justice and Policing 2. Health and Paramedic 3. Banking and Employability 4. Community and Partnerships As Community and Partnerships Lead Practitioner, you will be operating across both Police Scotland and SAS Purple Light Ask & Act projects and will focus on connecting people at risk of homelessness to community based support networks and resources. You will develop and maintain relationships with local community groups, third sector organisations, and peer networks to ensure a wide range of accessible, person centred opportunities for social connection, skills development, and wellbeing. The Community and Partnership Pathways Lead will work directly with people referred through police and health to identify their interests, strengths, and needs, creating tailored plans that link them into activities, volunteering, and supportive networks that promote belonging, resilience, and independence. They will collate feedback from participants and community partners to continuously refine and expand community engagement opportunities, ensuring services are responsive, inclusive, and culturally sensitive. By embedding people into supportive community networks, this role strengthens prevention, reduces social isolation, and complements statutory interventions to mitigate homelessness risk. Working closely with the Service Lead, consortium partners, and people with lived and living experience of homelessness, you will: Help co create and embed the Housing Conversation Framework ("why, how and when" to ask about housing risk). Develop and maintain strong relationships with local community groups, third sector organisations, peer networks, and volunteers. Develop and deliver training and coaching to SCS staff, peer panel, and partner organisations. Collaborate with people with lived and living experience of homelessness to co design community programs and activities. Promote understanding of the role of social connection and community resources in preventing homelessness. Lead robust data collection, learning and evaluation to evidence impact and inform scaling and national adoption. This role is crucial in shifting practice from crisis response to early intervention and prevention, ensuring that people identified as being at risk of homelessness receive trauma informed, person centred support that wraps care around the whole person. Key Responsibilities Core Responsibilities (all roles) 1. Coordination of Ask & Act Pathways Coordinate the day to day delivery of Purple Light Ask & Act activity within your specialist area. Support the implementation of the Ask & Act referral and triage pathway between PSED, SCS and wider partners. Ensure clear procedures for referral, triage, consent and information sharing, in line with data sharing agreements, UK GDPR and safeguarding standards. 2. Multi Agency Partnership & Case Work Build strong relationships with Police Scotland, Scottish Ambulance Service, local authority, third sector and community partners relevant to your pathway. Participate in multi agency case discussions, ensuring actions are followed up and people experience seamless support. Support warm handovers and joint working, promoting trust and continuity for people at risk of homelessness. 3. Co Production & Lived Experience Work alongside the Peer Advisory Board / Peer Panel to co design tools, training and pathways. Ensure people with lived and living experience lead, shape and develop the strategy from point of service design to service delivery. Ensure people with lived and living experience are supported, and fairly rewarded for their roles in the pilot. 4. Recording, Monitoring & Learning Maintain accurate, timely recording on relevant systems. Contribute to the joint monitoring framework, including quantitative and qualitative data. Support a continuous improvement approach, feeding learning into service design, training and practice. 5. Governance, Quality & Safeguarding Work within SCS policies, including safeguarding, health and safety, risk management and confidentiality. Identify and escalate operational issues and risks, contributing to practical solutions through consortium structures. Our Values and Approach Warmth and Regard Recognising and valuing everyone Treating people with kindness, dignity and respect Acting with compassion Showing warmth and welcome to everyone Taking difficult decisions sensitively and with due regard to others Taking a calm, professional and intelligent approach to stigma Inclusion and Participation Encouraging the participation and inclusion of people we support Exploring choices and options with people we support or fellow colleagues Making things easy for others Embracing technology in delivering your role Supporting clients, staff and volunteers to become digitally included Personalised and Creative Innovation and creativity Helping to find solutions that are a good fit for someone, irrespective of who they are or the problem they have When someone isn't at their best, quickly recognising there's probably something else happening, and finding ways to respond with care Supportive and Ambitious Helping to bring hope through our words and actions Helping to build trust Being supportive and showing care Partnership and Collaboration Fostering positive relationships with our partners Building team togetherness and collaboration Fostering a positive problem solving vibe Leadership and Learning Making things happen Motivating and inspiring others Taking time to reflect on what's working and what isn't Taking care of our 'places and spaces' so they feel tidy and welcoming Asking for help and learning to do things better Playing an active role in our social media strategy Person Specification Training and Qualifications: Essential: SVQ 3 in social care or willing to work towards Training in trauma informed practice Training in safeguarding, equality and diversity, and data protection (GDPR) Desirable: Training in co production, participatory design, or peer led approaches Experience: Essential: Experience of operational leadership in a community based setting Experience co designing and delivering person centred programs with communities or people experiencing or at risk of homelessness Experience of designing and delivering training Providing direct, person centred support to people experiencing homelessness, trauma, or multiple disadvantages Experience with case management systems, safeguarding procedures and maintaining high standards of confidentiality Desirable: Experience co designing services alongside the community Experience of project management including budget management Building and maintaining strong relationships with statutory services (ideally including police, social work, health housing) Planning, delivering and evaluating pilot or multi partner projects Experience monitoring, evaluating, and reporting outcomes of community programs Knowledge and Skills: Essential: Understanding of systemic inequalities and how they intersect (e.g. trauma . click apply for full job details
A prominent social service organization in Scotland is seeking to hire an Employability and Banking Lead Practitioner to support individuals at risk of homelessness. This role involves coordinating access to financial services, training staff, and developing partnerships. Ideal candidates will have experience in community-based leadership, a deep understanding of financial inclusion barriers, and a compassionate approach to service delivery. The organization promotes inclusive practices and early intervention in homelessness prevention efforts.
Dec 15, 2025
Full time
A prominent social service organization in Scotland is seeking to hire an Employability and Banking Lead Practitioner to support individuals at risk of homelessness. This role involves coordinating access to financial services, training staff, and developing partnerships. Ideal candidates will have experience in community-based leadership, a deep understanding of financial inclusion barriers, and a compassionate approach to service delivery. The organization promotes inclusive practices and early intervention in homelessness prevention efforts.
About Simon Community Scotland People are at the heart of who we are and what we do. Day-by-day, person-to-person, we tailor what we offer to what people need. We're here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards their future. We welcome people with a wide range of skills and experiences to our team - including those who have lived through homelessness. To make a difference we need to work flexibly, with everyday-leadership, humour and a 'can do' spirit. We want to make it easy, make it right, and make it happen - not only for the people we support, but also for each other. We care for and support each other regardless of our role, service or location. We want people who share these values to join us and become a part of the Simon Community Scotland team. Job Summary The new "Ask and Act" pilot in the Housing (Scotland) Bill introduces a legal duty for public bodies (including police, health services, and social landlords) to ask people about their housing situation when they come into contact with them and to take action if a risk of homelessness is identified. The aim is to shift homelessness support from crisis response to early intervention, giving people more time and support to prevent losing their home. By embedding structured questions, trauma-informed approaches, and clear referral pathways, it ensures that people at risk receive timely, person-centred support. The duty also encourages multi-agency collaboration, better data sharing, and co-ordinated services, ultimately reducing reliance on temporary accommodation and the trauma associated with homelessness. Ask and Act leads will play a key role in delivering the Ask and Act duties within the Housing (Scotland) Bill through the Purple Light pilot, within the Creating Safer Communities consortium. As part of a small, specialist team, each person will lead on a key pathway: Justice and Policing Health and Paramedic Banking and Employability Community and Partnerships As Employability and Banking Lead Practitioner you will operate across both the Police/Justice and SAS/Health pathways within the Beyond The Call: Purple Light Ask and Act pilot to support people at risk of homelessness by addressing economic instability. The role will involve helping people access bank accounts, manage benefits, secure income support, and engage with employment or training opportunities, creating personalised plans to stabilise their economic situation. Working across both services, you will coordinate centralised referral protocols, maintain shared tracking systems to monitor outcomes, and provide guidance to staff on identifying financial vulnerability putting people at risk of homelessness. Using a person-centered, trauma-informed approach, you will build trust with referred people, collaborate with local authorities, third-sector partners, and community services, and use data to inform continuous improvement. By embedding economic support into early intervention, this role reinforces the "Ask and Act" principle, ensuring that identifying risk is followed by practical action to reduce homelessness. Working closely with the Service Lead, consortium partners, and people with lived and living experience of homelessness, you will: Help co-create and embed the Housing Conversation Framework ("why, how and when" to ask about housing risk). Address financial barriers to health and well-being by helping people manage benefits, open bank accounts, or access income support. Develop and deliver training and coaching to SCS staff, peer panel, and partner organisations Establish centralised referral and triage protocols so both police and health services can route people to a single point for banking and employability support Coordinate referrals, triage and support planning into Purple Light services and wider partners. Lead robust data collection, learning and evaluation to evidence impact and inform scaling and national adoption. This role is crucial in shifting practice from crisis response to early intervention and prevention, ensuring that people identified as being at risk of homelessness receive trauma-informed, person-centred support that wraps care around the whole person. Key Responsibilities Core Responsibilities (all roles) 1. Ask & Act Pathways Coordinate the day-to-day delivery of Purple Light Ask & Act activity within your specialist area. Support the implementation of the Ask & Act referral and triage pathway between PSED, SCS and wider partners. Ensure clear procedures for referral, triage, consent and information sharing, in line with data-sharing agreements, UK GDPR and safeguarding standards. 2. Multi-Agency Partnership & Case Work Build strong relationships with Police Scotland, Scottish Ambulance Service, local authority, third sector and community partners relevant to your pathway. Participate in multi-agency case discussions, ensuring actions are followed up and people experience seamless support. Support warm handovers and joint working, promoting trust and continuity for people at risk of homelessness. 3. Co-Production & Lived Experience Work alongside the Peer Advisory Board / Peer Panel to co-design tools, training and pathways. Ensure people with lived and living experience lead, shape and develop the strategy from point of service design to service delivery. Ensure people with lived and living experience are supported, and fairly rewarded for their roles in the pilot. 4. Recording, Monitoring & Learning Maintain accurate, timely recording on relevant systems. Contribute to the joint monitoring framework, including quantitative and qualitative data. Support a continuous improvement approach, feeding learning into service design, training and practice. 5. Governance, Quality & Safeguarding Work within SCS policies, including safeguarding, health and safety, risk management and confidentiality Identify and escalate operational issues and risks, contributing to practical solutions through consortium structures. Our Values and Approach All SCS employees are expected to demonstrate the following values in their work: Warmth and Regard Recognising and valuing everyone Treating people with kindness, dignity and respect Acting with compassion Showing warmth and welcome to everyone Taking difficult decisions sensitively and with due regard to others Taking a calm, professional and intelligent approach to stigma Inclusion and Participation Encouraging the participation and inclusion of people we support Exploring choices and options with people we support or fellow colleagues Making things easy for others Embracing technology in delivering your role Supporting clients, staff and volunteers to become digitally included Personalised and Creative Innovation and creativity Helping to find solutions that are a good fit for someone, irrespective of who they are or the problem they have When someone isn't at their best, quickly recognising there's probably something else. going on, and finding ways to respond with care Supportive and Ambitious Helping to bring hope through our words and actions Helping to build trust Being supportive and showing care Partnership and Collaboration Fostering positive relationships with our partners Building team togetherness and collaboration Fostering a positive problem-solving vibe Leadership and Learning Making things happen Motivating and inspiring others Taking time to reflect on what's working and what isn't Taking care of our 'places and spaces' so they feel tidy and welcoming Asking for help and learning to do things better Playing an active role in our social media strategy Person Specification Training and Qualifications: Essential: - SVQ 3 in social care or willing to work towards - Training in trauma informed practice - Training in safeguarding, equality and diversity, and data protection (GDPR) Desirable: - Experience facilitating reflective practice - Financial literacy qualifications, such as accredited money advice, debt advice, or employability support training Experience: Essential: - Experience of operational leadership in a community based setting - Experience of working alongside the community to develop and deliver services - Experience delivering employability, banking, or financial inclusion support to people experiencing or at risk of homelessness - Providing direct, person-centered support to people experiencing homelessness, trauma, or multiple disadvantages - Experience with case management systems, safeguarding procedures and maintaining high standards of confidentiality Desirable: - Experience co-designing services alongside the community - Experience of project management including budget management - Building and maintaining strong relationships with statutory services (ideally including police, social work, health, housing) - Planning, delivering and evaluating pilot or multi-partner projects . click apply for full job details
Dec 15, 2025
Full time
About Simon Community Scotland People are at the heart of who we are and what we do. Day-by-day, person-to-person, we tailor what we offer to what people need. We're here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards their future. We welcome people with a wide range of skills and experiences to our team - including those who have lived through homelessness. To make a difference we need to work flexibly, with everyday-leadership, humour and a 'can do' spirit. We want to make it easy, make it right, and make it happen - not only for the people we support, but also for each other. We care for and support each other regardless of our role, service or location. We want people who share these values to join us and become a part of the Simon Community Scotland team. Job Summary The new "Ask and Act" pilot in the Housing (Scotland) Bill introduces a legal duty for public bodies (including police, health services, and social landlords) to ask people about their housing situation when they come into contact with them and to take action if a risk of homelessness is identified. The aim is to shift homelessness support from crisis response to early intervention, giving people more time and support to prevent losing their home. By embedding structured questions, trauma-informed approaches, and clear referral pathways, it ensures that people at risk receive timely, person-centred support. The duty also encourages multi-agency collaboration, better data sharing, and co-ordinated services, ultimately reducing reliance on temporary accommodation and the trauma associated with homelessness. Ask and Act leads will play a key role in delivering the Ask and Act duties within the Housing (Scotland) Bill through the Purple Light pilot, within the Creating Safer Communities consortium. As part of a small, specialist team, each person will lead on a key pathway: Justice and Policing Health and Paramedic Banking and Employability Community and Partnerships As Employability and Banking Lead Practitioner you will operate across both the Police/Justice and SAS/Health pathways within the Beyond The Call: Purple Light Ask and Act pilot to support people at risk of homelessness by addressing economic instability. The role will involve helping people access bank accounts, manage benefits, secure income support, and engage with employment or training opportunities, creating personalised plans to stabilise their economic situation. Working across both services, you will coordinate centralised referral protocols, maintain shared tracking systems to monitor outcomes, and provide guidance to staff on identifying financial vulnerability putting people at risk of homelessness. Using a person-centered, trauma-informed approach, you will build trust with referred people, collaborate with local authorities, third-sector partners, and community services, and use data to inform continuous improvement. By embedding economic support into early intervention, this role reinforces the "Ask and Act" principle, ensuring that identifying risk is followed by practical action to reduce homelessness. Working closely with the Service Lead, consortium partners, and people with lived and living experience of homelessness, you will: Help co-create and embed the Housing Conversation Framework ("why, how and when" to ask about housing risk). Address financial barriers to health and well-being by helping people manage benefits, open bank accounts, or access income support. Develop and deliver training and coaching to SCS staff, peer panel, and partner organisations Establish centralised referral and triage protocols so both police and health services can route people to a single point for banking and employability support Coordinate referrals, triage and support planning into Purple Light services and wider partners. Lead robust data collection, learning and evaluation to evidence impact and inform scaling and national adoption. This role is crucial in shifting practice from crisis response to early intervention and prevention, ensuring that people identified as being at risk of homelessness receive trauma-informed, person-centred support that wraps care around the whole person. Key Responsibilities Core Responsibilities (all roles) 1. Ask & Act Pathways Coordinate the day-to-day delivery of Purple Light Ask & Act activity within your specialist area. Support the implementation of the Ask & Act referral and triage pathway between PSED, SCS and wider partners. Ensure clear procedures for referral, triage, consent and information sharing, in line with data-sharing agreements, UK GDPR and safeguarding standards. 2. Multi-Agency Partnership & Case Work Build strong relationships with Police Scotland, Scottish Ambulance Service, local authority, third sector and community partners relevant to your pathway. Participate in multi-agency case discussions, ensuring actions are followed up and people experience seamless support. Support warm handovers and joint working, promoting trust and continuity for people at risk of homelessness. 3. Co-Production & Lived Experience Work alongside the Peer Advisory Board / Peer Panel to co-design tools, training and pathways. Ensure people with lived and living experience lead, shape and develop the strategy from point of service design to service delivery. Ensure people with lived and living experience are supported, and fairly rewarded for their roles in the pilot. 4. Recording, Monitoring & Learning Maintain accurate, timely recording on relevant systems. Contribute to the joint monitoring framework, including quantitative and qualitative data. Support a continuous improvement approach, feeding learning into service design, training and practice. 5. Governance, Quality & Safeguarding Work within SCS policies, including safeguarding, health and safety, risk management and confidentiality Identify and escalate operational issues and risks, contributing to practical solutions through consortium structures. Our Values and Approach All SCS employees are expected to demonstrate the following values in their work: Warmth and Regard Recognising and valuing everyone Treating people with kindness, dignity and respect Acting with compassion Showing warmth and welcome to everyone Taking difficult decisions sensitively and with due regard to others Taking a calm, professional and intelligent approach to stigma Inclusion and Participation Encouraging the participation and inclusion of people we support Exploring choices and options with people we support or fellow colleagues Making things easy for others Embracing technology in delivering your role Supporting clients, staff and volunteers to become digitally included Personalised and Creative Innovation and creativity Helping to find solutions that are a good fit for someone, irrespective of who they are or the problem they have When someone isn't at their best, quickly recognising there's probably something else. going on, and finding ways to respond with care Supportive and Ambitious Helping to bring hope through our words and actions Helping to build trust Being supportive and showing care Partnership and Collaboration Fostering positive relationships with our partners Building team togetherness and collaboration Fostering a positive problem-solving vibe Leadership and Learning Making things happen Motivating and inspiring others Taking time to reflect on what's working and what isn't Taking care of our 'places and spaces' so they feel tidy and welcoming Asking for help and learning to do things better Playing an active role in our social media strategy Person Specification Training and Qualifications: Essential: - SVQ 3 in social care or willing to work towards - Training in trauma informed practice - Training in safeguarding, equality and diversity, and data protection (GDPR) Desirable: - Experience facilitating reflective practice - Financial literacy qualifications, such as accredited money advice, debt advice, or employability support training Experience: Essential: - Experience of operational leadership in a community based setting - Experience of working alongside the community to develop and deliver services - Experience delivering employability, banking, or financial inclusion support to people experiencing or at risk of homelessness - Providing direct, person-centered support to people experiencing homelessness, trauma, or multiple disadvantages - Experience with case management systems, safeguarding procedures and maintaining high standards of confidentiality Desirable: - Experience co-designing services alongside the community - Experience of project management including budget management - Building and maintaining strong relationships with statutory services (ideally including police, social work, health, housing) - Planning, delivering and evaluating pilot or multi-partner projects . click apply for full job details