Optima UK Inc Ltd

Job Title: Acrylic Supervisor Location: Loughborough Shift: Monday - Thursday, 7:30am - 4:30pm and Friday, 7:30am - 12:30am Pay: 16 per hour Benefits: Permanent position Free on-site parking Company events Annual pay review Bonuses and incentives Regular staff appraisals and reviews The Company: You will be working for a business that is an expert in end-to-end, design-led manufacturing, creating imaginative brand experiences for the retail industry. The Acrylic Supervisor Role: Key Responsibilities: Supervise daily operations of the acrylics machine shop and ensure safety and quality standards. Program, set up, and operate CNC and manual equipment for acrylic machining. Fabricate prototypes and production parts, including cutting, bonding, and finishing. Train and support team members while managing workflow and scheduling. Troubleshoot issues, inspect parts, and maintain efficient, organized shop processes. About You: Team leading/ Supervising experience Acrylic fabrication experience (Line bending & Syringe glueing) CNC programming (Not essential) How to Apply: To apply for the Acrylic Supervisor position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps.

Job Title: Account Manager Location: LE19 Salary: 30,000- 32,000 Hours: Full-time Benefits Strong internal career development Hybrid Working Supportive, collaborative team culture Opportunity to work closely with major clients Training and development aligned with company values About the Company A well-established organisation operating within the packaging and production industry. The company prides itself on delivering high-quality customer service, developing strong relationships, and living by core values that promote passion, integrity, respect, performance, and enjoyment in the workplace. The Role As an Account Manager , you will work closely with the external sales team to manage a portfolio of existing clients, identify opportunities for growth, and support new business enquiries. You will coordinate projects from initial enquiry through to order placement, ensuring exceptional service and smooth delivery across multiple internal departments. Key Responsibilities Maintain and develop designated customer accounts alongside the external sales team. Coordinate project management from enquiry to order placement, liaising with suppliers and internal teams (product development, sampling, order processing, planning, QC). Process customer requirements accurately. Prepare enquiries, request and negotiate supplier quotations, and complete cost analysis. Maintain accurate records of enquiries, quotes, and orders, ensuring systems are updated and information is stored correctly. Meet annually agreed KPIs and business objectives. About You Minimum 2 years' account management or purchasing experience (preferably within packaging , printing , or production). Strong communication and interpersonal skills. Competent in MS Excel (intermediate level preferred), Word, email, and general IT systems.

Job Role: CNC Setter Operator Location: Leicester, LE2 (Commutable from Wigston, Oadby, Beaumont Leys, Blaby, Enderby, Market Harborough and surrounding areas) Pay Rate: 15.00 to 17.00 per hour, depending on experience Shift: Nights - Monday to Thursday, 6pm to 6am Benefits: Permanent position Free parking Staff benefits Employee discounts Death in service Healthcare package Career progression About the Company An established engineering company which offers high quality machined and fabricated products, delivered to customer specifications. About the Role As a CNC Setter Operator, you will be responsible for setting up and operating CNC Turning or Milling machines to produce high-quality components according to specifications. Key Responsibilities Set up CNC turning machines including tool changes and offsets Operate CNC turning machines to produce precision components Monitor machine operation and make adjustments as needed Inspect finished parts for quality and accuracy Troubleshoot and resolve issues with machine operation Follow all safety protocols and maintain a clean work environment Collaborate with team members to ensure production goals are met About You Proven experience as a CNC Turner or Miller Setter Operator Proficient in setting up and operating CNC machines Knowledge of machining principles and techniques Ability to read and interpret technical drawings Solid problem-solving skills and attention to detail Strong commitment to workplace safety and quality standards How to Apply To apply for the CNC Setter Operator position, click Apply Now and upload your CV. A member of our recruitment team will contact you to discuss your application and next steps.

Job Title: German Speaking Customer Service Advisor Location: Leicester Salary: 27,500 per year + annual bonus Benefits: 30% staff discount on all current clothing ranges Targeted annual bonus scheme 25 days holiday plus bank holidays Online benefits portal with retail and entertainment discounts Virtual GP service for you and your household Free onsite parking Friendly, multilingual team environment Hours: Monday to Friday, shifts between 9:00am and 7:00pm (9:00am-5:00pm, 10:00am-6:00pm, 11:00am-7:00pm) About the Company Join an international retail brand recognised for its strong European presence and commitment to delivering exceptional customer experiences. You'll be part of a supportive multilingual team, helping customers across the UK, Europe, and the US while ensuring every interaction reflects the company's high service standards. The Role As a German Speaking Customer Service Advisor, you'll communicate with customers across phone, email, and chat channels to provide first-class support and maintain satisfaction. You'll play a key role in strengthening customer loyalty and enhancing the overall service experience. What You'll Do Answer customer enquiries via phone, email, and chat, delivering a professional and memorable service Handle orders, delivery queries, and refund requests across multiple markets Resolve customer issues quickly and effectively while meeting service targets for quality and response time Maintain a strong knowledge of products and confidently guide customers through their next purchase Work collaboratively with colleagues to uphold consistent standards of customer excellence What We're Looking For Previous customer service experience (retail, office, or contact centre) Fluent in written and spoken German and English Excellent communication and listening skills Friendly, lively, and professional manner Calm and adaptable when handling challenging situations Able to work well both independently and in a team Strong problem-solving skills and attention to detail