A leading infrastructure solutions provider in Manchester is looking for an experienced credit controller. In this role, you will manage your own portfolio of customers, ensuring effective debt collection while collaborating with various stakeholders. You will prioritize daily tasks to meet financial targets in a fast-paced environment, focusing on customer success and relationship building. The ideal candidate should have a proven record in debt management and strong Excel skills. Join us to make a meaningful impact while enjoying a supportive workplace.
Jan 09, 2026
Full time
A leading infrastructure solutions provider in Manchester is looking for an experienced credit controller. In this role, you will manage your own portfolio of customers, ensuring effective debt collection while collaborating with various stakeholders. You will prioritize daily tasks to meet financial targets in a fast-paced environment, focusing on customer success and relationship building. The ideal candidate should have a proven record in debt management and strong Excel skills. Join us to make a meaningful impact while enjoying a supportive workplace.
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, andadditionalproducts and services. JLA is driven by a world class Sales & Marketing engine, owns andmaintainsall assets, and has an efficient on-site operations team working with daily with customers. Benefits When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are looking forexperiencedcreditcontrollersto work in a fast paced and challenging environment. You will be responsible fortheir own portfolio of customers, collecting customer debts and working with our team internally to resolve queries andreduceaged debt. You will host conversations and meetings with various stakeholders to try and resolve credit issues, so we are looking for people who enjoy collaboration. You will also be part of an ever growing team so we are looking for individuals who want to get involved with continuous improvement and really make a difference to our future. If you enjoy a challenging environment that cares about development and teamwork, please get in touch with us, we would love to know more about you. Key tasks Looking after a portfolio of customers and understand how to use your relationship to maximise cash collection. Prioritise a variety of dailytasks that deliveron customer service as well as financial targets Working with the accounts payable team to keep customer ledgers up to date and answer anyaccount queries. Collaborate with internal teams to deliver on customer success and using this to negotiate payment Work with team managers to put forward your ideas forchallenging accounts Taking payments by debit or credit card Working with the team managers and head of department to forecast cash collections Considering next steps when debts are unrecoverable and putting forward ideas on how to move these Other ad hoc duties as and whenrequired Criteria Essential(attributes required for candidate to be considered) Demonstrated history of meeting targets consistently Ability todemonstrateeffective debt management totimelyresolution Desirable(attributes can be trained or developed) Experience of highlighting and processing Defaults where necessary Experience of updating andmaintainingclear customer activity notes in a finance system Good knowledge of MS Excel Experience of working in a busy office environment and to tight deadlines Minimum 2 years' experience in a similar role 3+ years' experience of managing high value customers 3+ years' experience of managing low value, high volume accounts Advanced knowledge of Excel, with the ability to use Lookup & Pivots to execute reconciliation tasks Experience of change management / process improvements (the way you think and act) Able to work well under pressure and prioritise own workload Capability to be both personable and firm with clients, to resolve any issues and collect any money owed Excellent attention to detail and high degree of accuracy is imperative Able to cope with multiple priorities and changing environment Excellent communication and relationship-building skills Positive and flexible approach to your work Strategic thinking, with the ability to approachstakeholderswithnew ideas
Jan 09, 2026
Full time
JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, andadditionalproducts and services. JLA is driven by a world class Sales & Marketing engine, owns andmaintainsall assets, and has an efficient on-site operations team working with daily with customers. Benefits When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are looking forexperiencedcreditcontrollersto work in a fast paced and challenging environment. You will be responsible fortheir own portfolio of customers, collecting customer debts and working with our team internally to resolve queries andreduceaged debt. You will host conversations and meetings with various stakeholders to try and resolve credit issues, so we are looking for people who enjoy collaboration. You will also be part of an ever growing team so we are looking for individuals who want to get involved with continuous improvement and really make a difference to our future. If you enjoy a challenging environment that cares about development and teamwork, please get in touch with us, we would love to know more about you. Key tasks Looking after a portfolio of customers and understand how to use your relationship to maximise cash collection. Prioritise a variety of dailytasks that deliveron customer service as well as financial targets Working with the accounts payable team to keep customer ledgers up to date and answer anyaccount queries. Collaborate with internal teams to deliver on customer success and using this to negotiate payment Work with team managers to put forward your ideas forchallenging accounts Taking payments by debit or credit card Working with the team managers and head of department to forecast cash collections Considering next steps when debts are unrecoverable and putting forward ideas on how to move these Other ad hoc duties as and whenrequired Criteria Essential(attributes required for candidate to be considered) Demonstrated history of meeting targets consistently Ability todemonstrateeffective debt management totimelyresolution Desirable(attributes can be trained or developed) Experience of highlighting and processing Defaults where necessary Experience of updating andmaintainingclear customer activity notes in a finance system Good knowledge of MS Excel Experience of working in a busy office environment and to tight deadlines Minimum 2 years' experience in a similar role 3+ years' experience of managing high value customers 3+ years' experience of managing low value, high volume accounts Advanced knowledge of Excel, with the ability to use Lookup & Pivots to execute reconciliation tasks Experience of change management / process improvements (the way you think and act) Able to work well under pressure and prioritise own workload Capability to be both personable and firm with clients, to resolve any issues and collect any money owed Excellent attention to detail and high degree of accuracy is imperative Able to cope with multiple priorities and changing environment Excellent communication and relationship-building skills Positive and flexible approach to your work Strategic thinking, with the ability to approachstakeholderswithnew ideas
Location Southampton, Bournemouth, Dorchester, Salisbury, Reading Salary Up to £38,000 Depending on experience Vacancy Type Permanent/Full Time Job Description Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit
Jan 01, 2026
Full time
Location Southampton, Bournemouth, Dorchester, Salisbury, Reading Salary Up to £38,000 Depending on experience Vacancy Type Permanent/Full Time Job Description Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit