JLA is a mission-critical infrastructure solutions business offering services such as Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise machine supply and breakdown service under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, offering a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, and a dedicated team of Mental Health First Aiders are available to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing support and flexibility to suit your needs. You can reach your fitness goals with our free onsite gym at head office, along with various gym membership discounts. To support your finances, we provide life assurance, company sick pay, a pension scheme, free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive staff discounts through our benefits hub. We promote a healthy work-life balance with 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We value and invest in our employees' success, celebrating achievements through a Colleague Recognition Scheme. We support career development and training, and through our Refer a Friend scheme, you can earn up to £1,000 in bonuses. Role overview Maintenance engineer specializing in safety systems, including reactive calls. Key tasks Perform maintenance as per level 2 and phase 2 reactive calls to sites with faulty systems, when the senior engineer is already on the job. Participate in the Out-Of-Hours (OOH) call-out rota. Carry enhanced van stock to achieve a high first fix rate. Manage van stock similarly to level 1 and 2 roles. Service Delivery Understand and deliver service excellence by ensuring the basics are right every time and contributing to a team where service quality is central to performance. Managing Risk Be aware of operational and regulatory risks that may affect your work and report any risks to your line manager. Managing Health & Safety Conduct risk assessments and compile method statements in line with H&S requirements. Liaise with the Head of Compliance to ensure compliance with set frameworks. Criteria Essential : Attributes required for consideration. Desirable : Attributes that can be trained or developed. Knowledge and Skills
Aug 22, 2025
Full time
JLA is a mission-critical infrastructure solutions business offering services such as Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise machine supply and breakdown service under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, offering a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, and a dedicated team of Mental Health First Aiders are available to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing support and flexibility to suit your needs. You can reach your fitness goals with our free onsite gym at head office, along with various gym membership discounts. To support your finances, we provide life assurance, company sick pay, a pension scheme, free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive staff discounts through our benefits hub. We promote a healthy work-life balance with 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We value and invest in our employees' success, celebrating achievements through a Colleague Recognition Scheme. We support career development and training, and through our Refer a Friend scheme, you can earn up to £1,000 in bonuses. Role overview Maintenance engineer specializing in safety systems, including reactive calls. Key tasks Perform maintenance as per level 2 and phase 2 reactive calls to sites with faulty systems, when the senior engineer is already on the job. Participate in the Out-Of-Hours (OOH) call-out rota. Carry enhanced van stock to achieve a high first fix rate. Manage van stock similarly to level 1 and 2 roles. Service Delivery Understand and deliver service excellence by ensuring the basics are right every time and contributing to a team where service quality is central to performance. Managing Risk Be aware of operational and regulatory risks that may affect your work and report any risks to your line manager. Managing Health & Safety Conduct risk assessments and compile method statements in line with H&S requirements. Liaise with the Head of Compliance to ensure compliance with set frameworks. Criteria Essential : Attributes required for consideration. Desirable : Attributes that can be trained or developed. Knowledge and Skills
Location Croydon , South London ,Bromley , Westerham Salary Up to £36,000 Depending on experience Vacancy Type Permanent/Full Time Job Description Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit
Aug 18, 2025
Full time
Location Croydon , South London ,Bromley , Westerham Salary Up to £36,000 Depending on experience Vacancy Type Permanent/Full Time Job Description Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit
Location Croydon , South London ,Bromley , Westerham Salary Up to £36,000 Depending on experience Vacancy Type Permanent/Full Time Job Description Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit
Aug 18, 2025
Full time
Location Croydon , South London ,Bromley , Westerham Salary Up to £36,000 Depending on experience Vacancy Type Permanent/Full Time Job Description Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit
Location Croydon , South London ,Bromley , Westerham Salary Up to £36,000 Depending on experience Vacancy Type Permanent/Full Time Job Description Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit
Aug 16, 2025
Full time
Location Croydon , South London ,Bromley , Westerham Salary Up to £36,000 Depending on experience Vacancy Type Permanent/Full Time Job Description Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise, machine supply and breakdown service under the 'Total Care' brand, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll gain access to an extensive benefits package. We care about our people and take your well-being seriously, offering tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, and a team of Mental Health First Aiders support you through life's challenges. We also provide up to 8 counselling sessions, available in-person or remotely. Our onsite gym at head office and various gym membership discounts help you reach fitness goals. We support your financial security with life assurance, sick pay, a pension scheme, free parking, eye care vouchers, a cycle-to-work scheme, and staff discounts. We promote a healthy work-life balance with 25 days of annual leave plus bank holidays, flexible working, and enhanced family leave policies. We invest in your success through career development, training, and recognition schemes. Through our 'Refer a Friend' scheme, you can earn up to £1,000 in bonuses. The 'Total Care' package offers a rental model where customers pay a single monthly fee for new equipment and maintenance. Role overview The 'Insights & Reward Partner' plays a key role in the HR team and the wider business, managing people metrics and providing data insights to support performance and people strategies. You will shape HR processes, ensure policies and benefits are current, support the Rewards Strategy, and assist with onboarding and integration of new business acquisitions, including harmonising terms and conditions where appropriate. Key tasks Manage HR KPIs, data, records, ensuring GDPR compliance. Deliver monthly HR dashboards with insights for decision-making. Prepare HR reports on a regular and ad-hoc basis for leadership. Ensure all employment contracts are signed and stored properly. Maintain up-to-date HR documentation and policies. Support external audits and compliance requirements. Oversee referencing, security vetting, and right-to-work checks. Manage exit processes and collate feedback for continuous improvement. Lead reward strategy development, benchmarking, and external trend analysis. Manage benefits in line with policies, including life assurance, pension, healthcare, and Employee Assistance Programme. Act as Super User for CIPHR HR system, ensuring full utilization and updates. Coordinate feeds/interfaces with Payroll for accurate employee payments. Maintain logs of HR collateral and policies, updating as needed. Provide HR guidance and support to the team. Service Delivery Understand and promote service excellence within your role. Foster a culture of excellent customer service, ensuring consistency and quality. Managing Risk Be aware of operational and regulatory risks affecting your role. Report any risks that could impact the business to your manager. Managing Health & Safety Operate within the set compliance framework. Criteria Essential : Up-to-date HR legislation knowledge, IT proficiency (SharePoint, Excel, MS products), knowledge of CIPHR HR system, understanding of payroll systems, experience with job evaluation tools. Desirable : Experience in a similar HR role within a multi-site organization, implementing reward strategies, advising leaders, and managing business acquisitions/harmonisations. Attributes include attention to detail, organization, and ability to work under pressure.
Aug 15, 2025
Full time
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise, machine supply and breakdown service under the 'Total Care' brand, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll gain access to an extensive benefits package. We care about our people and take your well-being seriously, offering tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, and a team of Mental Health First Aiders support you through life's challenges. We also provide up to 8 counselling sessions, available in-person or remotely. Our onsite gym at head office and various gym membership discounts help you reach fitness goals. We support your financial security with life assurance, sick pay, a pension scheme, free parking, eye care vouchers, a cycle-to-work scheme, and staff discounts. We promote a healthy work-life balance with 25 days of annual leave plus bank holidays, flexible working, and enhanced family leave policies. We invest in your success through career development, training, and recognition schemes. Through our 'Refer a Friend' scheme, you can earn up to £1,000 in bonuses. The 'Total Care' package offers a rental model where customers pay a single monthly fee for new equipment and maintenance. Role overview The 'Insights & Reward Partner' plays a key role in the HR team and the wider business, managing people metrics and providing data insights to support performance and people strategies. You will shape HR processes, ensure policies and benefits are current, support the Rewards Strategy, and assist with onboarding and integration of new business acquisitions, including harmonising terms and conditions where appropriate. Key tasks Manage HR KPIs, data, records, ensuring GDPR compliance. Deliver monthly HR dashboards with insights for decision-making. Prepare HR reports on a regular and ad-hoc basis for leadership. Ensure all employment contracts are signed and stored properly. Maintain up-to-date HR documentation and policies. Support external audits and compliance requirements. Oversee referencing, security vetting, and right-to-work checks. Manage exit processes and collate feedback for continuous improvement. Lead reward strategy development, benchmarking, and external trend analysis. Manage benefits in line with policies, including life assurance, pension, healthcare, and Employee Assistance Programme. Act as Super User for CIPHR HR system, ensuring full utilization and updates. Coordinate feeds/interfaces with Payroll for accurate employee payments. Maintain logs of HR collateral and policies, updating as needed. Provide HR guidance and support to the team. Service Delivery Understand and promote service excellence within your role. Foster a culture of excellent customer service, ensuring consistency and quality. Managing Risk Be aware of operational and regulatory risks affecting your role. Report any risks that could impact the business to your manager. Managing Health & Safety Operate within the set compliance framework. Criteria Essential : Up-to-date HR legislation knowledge, IT proficiency (SharePoint, Excel, MS products), knowledge of CIPHR HR system, understanding of payroll systems, experience with job evaluation tools. Desirable : Experience in a similar HR role within a multi-site organization, implementing reward strategies, advising leaders, and managing business acquisitions/harmonisations. Attributes include attention to detail, organization, and ability to work under pressure.
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously. That's why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also provide up to 8 counseling sessions, which can be in-person or remote, offering you the support and flexibility to suit your personal needs. You can reach your fitness goals with our free onsite gym at head office, along with a range of other gym membership discounts available. To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We pride ourselves on offering a healthy work-life balance and believe it is important to have time away to recharge. That's why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We appreciate you and invest in your success with a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role Overview Safety systems maintenance engineer including reactive calls. Key Tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have reported faulty systems (when senior technician is already on the job). Part of the out-of-hours call-out rota. Carry enhanced van stock to achieve a high first fix rate. Responsible for van stock management in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of service delivery excellence for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Be aware of your operational and regulatory risks that may impact your operations. Report any risks that may affect the business to your line manager. Managing Health & Safety Conduct Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaise with the Head of Compliance to ensure that your compliance responsibilities align with the established framework. Criteria Essential: Attributes required for candidates to be considered. Desirable: Attributes that can be trained or developed. Knowledge and Skills: What you know and what you can do.
Feb 21, 2025
Full time
JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company provides an end-to-end, on-premise, machine supply and breakdown service proposition under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously. That's why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also provide up to 8 counseling sessions, which can be in-person or remote, offering you the support and flexibility to suit your personal needs. You can reach your fitness goals with our free onsite gym at head office, along with a range of other gym membership discounts available. To offer financial support, we provide life assurance coverage, company sick pay, and a company pension scheme, along with added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We pride ourselves on offering a healthy work-life balance and believe it is important to have time away to recharge. That's why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We appreciate you and invest in your success with a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role Overview Safety systems maintenance engineer including reactive calls. Key Tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have reported faulty systems (when senior technician is already on the job). Part of the out-of-hours call-out rota. Carry enhanced van stock to achieve a high first fix rate. Responsible for van stock management in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of service delivery excellence for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Be aware of your operational and regulatory risks that may impact your operations. Report any risks that may affect the business to your line manager. Managing Health & Safety Conduct Risk Assessments and Method Statements, compiling reports in line with H&S requirements. Liaise with the Head of Compliance to ensure that your compliance responsibilities align with the established framework. Criteria Essential: Attributes required for candidates to be considered. Desirable: Attributes that can be trained or developed. Knowledge and Skills: What you know and what you can do.