Bridge Recruitment UK Ltd

Facilities Engineer Location: Bedford Salary: GBP35,000 - GBP38,000 per year Hours: Monday - Thursday, 9am - 5pm. Fridays. 9am - 3pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Facilities Engineer to join their ever-expanding team. Responsibilities of Facilities Engineer: Maintenance & Operations Deliver planned preventive maintenance (PPM) across mechanical, electrical, and building systems. Respond to reactive maintenance requests and resolve issues promptly. Perform routine inspections, identifying risks, defects, or opportunities for improvement. Monitor and maintain key building infrastructure Ensure all equipment and facilities remain in optimal working order with minimum downtime. Compliance & Safety Ensure adherence to statutory compliance including LOLER, PUWER, fire safety, water hygiene (L8), and electrical testing. Maintain accurate maintenance records in line with legal and organisational requirements. Support risk assessments, safe systems of work, and contribute to H&S improvements. Liaise with external inspectors, auditors, and regulatory bodies as required. Project Support Assist with facility upgrades, refurbishments, and small-scale engineering projects. Provide technical input into project planning, cost estimates, and supplier selection. Support sustainability and energy-efficiency initiatives. Contractor Management Co-ordinate external contractors and service providers. Ensure all contractors work to agreed standards and follow site safety protocols. Review contractor reports, service visits, and maintenance outcomes. Customer Service & Communication Act as a point of contact for facilities queries from employees and stakeholders. Communicate effectively regarding maintenance schedules, disruptions, and resolutions. Provide technical advice to non-technical colleagues. Requirements of the Facilities Engineer: Strong communicator with a customer-focused approach. Calm under pressure and able to manage competing priorities. High attention to detail with a commitment to quality workmanship. Team player with a collaborative attitude. Flexible and adaptable to operational needs. Ideally working towards or currently have IOSH NVQ 3 Level Electrical or Mechanical If you feel like you meet the above criteria for the Facilities Engineer role, then please apply now!

Quotations & Technical Support Coordinator Location: Birmingham Salary: GBP30,000 per year Hours: 37.5 hours per week Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit an experienced Quotations & Technical Support Coordinator to join their ever-expanding team. Responsibilities of the Quotations & Technical Support: Interpret customer enquiries and produce accurate, timely, and competitive quotations using Salesforce and there inhouse quotation tools. Learn and apply pricing structures and strategies for both largescale and smaller projects. Build technical knowledge of our Cable Management product range to confidently propose the best solutions. Handle inbound calls and email enquiries related to quotations and product support. Collaborate with external sales, CAD, Customer Services, and other departments to deliver a seamless customer experience. Requirements of the Quotations & Technical Support Coordinator: Proactive learner with enthusiasm for technical and commercial development. Strong communication skills and ability to build rapport. High attention to detail and accuracy. Comfortable working in an energized and fastpaced environment with timecritical targets. Adaptable, able to multitask, and calm under pressure. Competent in Microsoft Office (Outlook, Word, Excel). Supportive team player with a positive approach. If you feel like you meet the above criteria for the Quotations & Technical Support Coordinator, then please apply now!

Insurance Account Handler Location: Billericay Hours: Monday - Friday, between the hours of 8.30 - 5.30 (37.5 hours per week) - after training, will become Hybrid Monday to Wednesday Office, Thursday and Friday - WFH Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced Insurance Account Handler to join their ever-expanding team. Within this role you will be reporting to the director. Responsibilities of the Insurance Account Handler: Liaise with clients on a daily basis, answering incoming telephone enquiries and dealing with any necessary policy amendments on motor fleet policies as required, Negotiating terms / quotes with underwriters Chasing up clients for any additional information as and when required. Maintaining a diary system Account management including renewal chasers through to file closures. Maintain company records on their Back-Office IT system. Issuing Invoices, broker certificates and policy documentation. Undertaking vehicle amendments and adjustments, including updating the Motor Insurance Database Ensuring that all documentation and processing meets the companys compliance standards New business processing, finance set ups and documentation issue Requirements of the Insurance Account Handler: Previous insurance experience required, motor insurance experience is preferred Outcome focused Self-motivated & Enthusiastic Ability to manage your own time and prioritise work without supervision, to meet deadlines. Attention to detail, numerate and accurate. Able to communicate effectively with others. Organised and methodical approach to work and problem solving. Good IT skills, including Microsoft Word, Excel and Outlook. Strong contribution to the team through own ideas, initiatives and concepts If you feel like you meet the above criteria for the Insurance Account Handler role, then please apply now!

Customer Service Executive Location: Bedford Salary: GBP28,000 - GBP30,000 per year Hours: Monday - Thursday, 9am - 5pm. Fridays, 9am - 3pm. Job type: Full-time, permanent Bridge Recruitment is helping one of our well-established clients recruit for an experienced Customer Service Executive to join their ever-expanding team. Responsibilities of the Customer Service Executive: Process and manage sales orders received via email through the business process, ensuring that we achieve our scheduled despatch dates. Provide accurate and timely communication with customers particularly ensuring all purchase orders, including schedule updates, are confirmed in line with our target response time. Handle incoming telephone and email enquiries and respond to requests for information such as order progress, product pricing and product availability. Quickly identify situations that require specialist information and re-direct customers accordingly. Embrace the business's complaints process by proactively managing customer complaints and taking appropriate action to resolve issues while providing outstanding customer support. Work with a variety of both internal and external customer IT systems to support management of the sales order process. Interpret system generated reports and take appropriate action to manage exceptions. Maintain digital filing records of all sales order, billing, shipping and customs documentation. Provide continuous maintenance of our customer database to ensure all records are current. Ensure effective and positive relationship management within the Customer Services team, with other departments within the business, as well as with partner organisations and external service providers. Will need to work closely with planning/production to achieve due dates to relay back to the customer. Provide general administrative support such as emailing, mailing, photocopying, information storage and printing. Adhere to existing working practices, methods, procedures, undertake relevant training and development activities and to respond positively to new and alternative systems. Update customers with shipping notifications and tracking numbers as orders ship. Raising and printing of delivery notes to give to dispatch to add to outgoing orders. If you feel like you meet the above criteria for the Customer Service Executive role, then please apply now!

Bridge Recruitment has an exciting opportunity for someone to join our clients busy sales office, playing a key role in ensuring customer orders are managed efficiently from initial enquiry through to production. Monday-Friday 30hrs per week The Role Working closely with the sales and production teams, you'll support the accurate and timely processing of customer orders. Your responsibilities will include: Producing timely and precise customer quotations Processing orders through internal systems Creating clear and detailed job instructions for the production team Providing general administrative support to the sales office We're looking for someone who: Works well as part of a team Communicates clearly with colleagues and customers Has strong attention to detail Can manage multiple tasks efficiently and accurately What You'll Bring Strong customer service skills A proactive and organised approach Confidence in handling customer enquiries Willingness to learn and develop Experience in a production or order-processing environment is beneficial

Bridge Recruitment has an exciting opportunity for someone to join our clients busy sales office, playing a key role in ensuring customer orders are managed efficiently from initial enquiry through to production. The Role Working closely with the sales and production teams, you'll support the accurate and timely processing of customer orders. Your responsibilities will include: Producing timely and precise customer quotations Processing orders through internal systems Creating clear and detailed job instructions for the production team Providing general administrative support to the sales office We're looking for someone who: Works well as part of a team Communicates clearly with colleagues and customers Has strong attention to detail Can manage multiple tasks efficiently and accurately What You'll Bring Strong customer service skills A proactive and organised approach Confidence in handling customer enquiries Willingness to learn and develop Experience in a production or order-processing environment is beneficial

Planner Location: Cheam Salary: Starting salary is GBP29,724 Hours: 8am - 5.30pm, Monday - Friday. Job type: Full-time, permanent Bridge Recruitment is helping one of our established clients recruit for an experienced Planner to join their ever-expanding team. Responsibilities of the Planner: Effectively planning engineers work Take ownership of your engineers' daily workload Inbound calls from the engineers on the dedicated Engineer Line Monitor engineers are ready for work and dispatch unallocated works Check previous day has no outstanding works Ensure all works are planned and completed within the contracts SLA Managing the Action Lists that Planners are responsible for Scheduling appointments with customers Proactively work towards the reduction of incoming complaints In the event of absence, manage and monitor any changes to works scheduled Keeping customers informed and updated Support all team members in all tasks Ensure all daily tasks are completed Requirements of the Planner: Excellent communication skills, both written and verbal on all levels Ability and willingness to step up to cover next level tasks Proactive approach Innovative whilst working within agreed structure Flexible and ability to adapt to change Committed to delivering exceptional service delivery both internal and external Maintain an efficient, professional and team focussed attitude at all times Trustworthy and able to promote a confidential environment Customer focussed Ability to work within and follow company and client's policies and procedures Excellent planning and organisational skills If you feel like you meet the above criteria for the Planner role, then please apply now!

Helpdesk Assistant (Maternity Cover) Location: Dartford, Kent Hours: Part-time - 3 days per week (Monday, Wednesday, Thursday) + holiday cover Salary - GBP13 an hour My client is a a building maintenance company based in Dartford, Kent, and they are looking to recruit a Helpdesk Assistant to support theirr Helpdesk and Procurement Team during a period of maternity leave. Purpose of the Role To assist the Helpdesk team with the day-to-day management of client queries, job administration, and coordination with engineers and site contacts. Duties & Responsibilities Handling day-to-day queries from clients Taking inbound phone calls from clients Providing clients with regular job updates Preparing and sending relevant paperwork Ensuring paperwork is completed correctly and uploaded onto the system Preparing quotations Chasing engineers for paperwork and photographs of completed works Calling sites to book in works and liaising with site contacts Ensuring schedules are sent with all relevant information General administration duties, including filing and organising paperwork Working Hours Three days per week (Monday, Wednesday, Thursday) Holiday cover required Flexibility on working days may be considered, however Wednesday is non-negotiable This role would suit someone who is organised, confident on the phone, and comfortable working in a fast-paced helpdesk environment.