A tech startup in Greater London seeks a Talent Acquisition Lead to own recruiting for technical roles and build a world-class team. The role includes full-cycle recruiting, partner with engineering leaders, and develop sourcing strategies. Ideal candidates will have 3-7 years of experience in fast-paced environments and a strong operational mindset. This position offers a salary of £60,000 - £90,000 plus equity.
Dec 02, 2025
Full time
A tech startup in Greater London seeks a Talent Acquisition Lead to own recruiting for technical roles and build a world-class team. The role includes full-cycle recruiting, partner with engineering leaders, and develop sourcing strategies. Ideal candidates will have 3-7 years of experience in fast-paced environments and a strong operational mindset. This position offers a salary of £60,000 - £90,000 plus equity.
About Kernel Kernel gives enterprise RevOps teams confidence in their CRM data. We've raised a $14M Series A from top VCs and operators at Plaid, OpenAI, Slack and others to build the AI-native alternative to Dun & Bradstreet's entity and hierarchy data. RevOps teams at Gong, Navan, Zip, Remote and GoCardless use Kernel to clean, enrich and complete their CRM data at enterprise scale, eliminating duplicates, fixing hierarchies and restoring trust in the foundation that powers forecasting, territory planning and AI initiatives. Our platform combines entity-level intelligence with mass-action tooling to give RevOps teams the data quality and control needed to plan confidently and deploy AI successfully. The Role We're looking for our foundational Talent Acquisition Lead to help us scale from 30 to 60+ employees. Your north star will be driving growth by bringing exceptional talent into the business, with a specific emphasis on raising the bar for our technical teams and building a world-class people foundation. You will be the sole owner of the recruitment lifecycle but also have the opportunity to broaden your scope. As we scale, this role offers a clear path to owning the wider People Operations function (onboarding, culture, performance, and retention). What You'll Be Doing Full-Cycle Recruiting: Own end-to-end recruiting for all roles, acting as a true partner to the business rather than just a resume screener Technical Depth: Partner deeply with Engineering leadership (AI, Product, Backend, Platform) to decode complex technical requirements and build pipelines of passive engineering talent Sourcing Strategy: Move beyond inbound applicants. You will hunt for high-quality candidates using creative sourcing strategies, specifically for hard-to-fill technical and GTM profiles Process Excellence: Build and refine a data-driven hiring machine (scorecards, interview training, pipeline velocity) that ensures a high bar for talent and a great candidate experience Employer Brand: Act as the face of Kernel in the market, helping us articulate our engineering culture and commercial ambition to attract top-tier talent What You Bring 3-7 years of experience: You have a track record in a fast-paced environment (agency or in-house), ideally within high-growth tech Technical Fluency: You speak "Engineer." You understand the nuances between different tech stacks, can calibrate seniority effectively, and gain credibility with technical hiring managers Sourcing Mastery: You are expert at using modern tools (LinkedIn Recruiter, Ashby, Metaview, Juicebox) and boolean logic to find candidates who aren't looking Operational Mindset: You don't just "do" recruiting; you build processes. You care about the channels, conversion rates, time-to-hire Ambition: You want to build a world-class talent function from scratch Nice to have: Experience in a startup environment Experience scaling an engineering team from Previous exposure to People Ops, HR compliance, or visa processes ️ This role may not be for you if you: Need lots of structure or a large team to delegate sourcing to. Prefer large-company environments with slow hiring cycles. Don't enjoy the "hunt" of outbound sourcing. This role is definitely not for you if you: Prefer remote work (requires 4+ days a week in London office). Don't enjoy the pace of early-stage startups. Have side projects or want to manage a team immediately instead of build. What We Offer We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling. Salary: £60,000 - £90,000 + equity ️ 24 days holiday per year + bank holidays ️ 2 weeks work-from-anywhere Pension plan Top-spec equipment and central London office ️ Free dinner at the office Team events and dinners Work directly with the founders to scale the systems that power enterprise AI Visas & Relocation We generally require candidates to have the right to work in the UK. However, for exceptional candidates, we may offer visa sponsorship. Interview Process Stage 1 - Intro Call with Arvin (Head of Finance and Operations). Overview of Kernel, your recruitment philosophy, and operational fit. Stage 2 - Case-Based Interview: A deep dive into your sourcing strategy, focused on how you would tackle a specific technical role at Kernel. Stage 3 - Calibration & Roleplay with Fara (Head of Engineering). Assessing your ability to partner with technical leadership and screen engineering profiles. Final Stage - Founder Interview with Anders (CEO) and Marcus to assess cultural fit and values alignment. If there is mutual fit, we move to references and offer.
Dec 02, 2025
Full time
About Kernel Kernel gives enterprise RevOps teams confidence in their CRM data. We've raised a $14M Series A from top VCs and operators at Plaid, OpenAI, Slack and others to build the AI-native alternative to Dun & Bradstreet's entity and hierarchy data. RevOps teams at Gong, Navan, Zip, Remote and GoCardless use Kernel to clean, enrich and complete their CRM data at enterprise scale, eliminating duplicates, fixing hierarchies and restoring trust in the foundation that powers forecasting, territory planning and AI initiatives. Our platform combines entity-level intelligence with mass-action tooling to give RevOps teams the data quality and control needed to plan confidently and deploy AI successfully. The Role We're looking for our foundational Talent Acquisition Lead to help us scale from 30 to 60+ employees. Your north star will be driving growth by bringing exceptional talent into the business, with a specific emphasis on raising the bar for our technical teams and building a world-class people foundation. You will be the sole owner of the recruitment lifecycle but also have the opportunity to broaden your scope. As we scale, this role offers a clear path to owning the wider People Operations function (onboarding, culture, performance, and retention). What You'll Be Doing Full-Cycle Recruiting: Own end-to-end recruiting for all roles, acting as a true partner to the business rather than just a resume screener Technical Depth: Partner deeply with Engineering leadership (AI, Product, Backend, Platform) to decode complex technical requirements and build pipelines of passive engineering talent Sourcing Strategy: Move beyond inbound applicants. You will hunt for high-quality candidates using creative sourcing strategies, specifically for hard-to-fill technical and GTM profiles Process Excellence: Build and refine a data-driven hiring machine (scorecards, interview training, pipeline velocity) that ensures a high bar for talent and a great candidate experience Employer Brand: Act as the face of Kernel in the market, helping us articulate our engineering culture and commercial ambition to attract top-tier talent What You Bring 3-7 years of experience: You have a track record in a fast-paced environment (agency or in-house), ideally within high-growth tech Technical Fluency: You speak "Engineer." You understand the nuances between different tech stacks, can calibrate seniority effectively, and gain credibility with technical hiring managers Sourcing Mastery: You are expert at using modern tools (LinkedIn Recruiter, Ashby, Metaview, Juicebox) and boolean logic to find candidates who aren't looking Operational Mindset: You don't just "do" recruiting; you build processes. You care about the channels, conversion rates, time-to-hire Ambition: You want to build a world-class talent function from scratch Nice to have: Experience in a startup environment Experience scaling an engineering team from Previous exposure to People Ops, HR compliance, or visa processes ️ This role may not be for you if you: Need lots of structure or a large team to delegate sourcing to. Prefer large-company environments with slow hiring cycles. Don't enjoy the "hunt" of outbound sourcing. This role is definitely not for you if you: Prefer remote work (requires 4+ days a week in London office). Don't enjoy the pace of early-stage startups. Have side projects or want to manage a team immediately instead of build. What We Offer We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling. Salary: £60,000 - £90,000 + equity ️ 24 days holiday per year + bank holidays ️ 2 weeks work-from-anywhere Pension plan Top-spec equipment and central London office ️ Free dinner at the office Team events and dinners Work directly with the founders to scale the systems that power enterprise AI Visas & Relocation We generally require candidates to have the right to work in the UK. However, for exceptional candidates, we may offer visa sponsorship. Interview Process Stage 1 - Intro Call with Arvin (Head of Finance and Operations). Overview of Kernel, your recruitment philosophy, and operational fit. Stage 2 - Case-Based Interview: A deep dive into your sourcing strategy, focused on how you would tackle a specific technical role at Kernel. Stage 3 - Calibration & Roleplay with Fara (Head of Engineering). Assessing your ability to partner with technical leadership and screen engineering profiles. Final Stage - Founder Interview with Anders (CEO) and Marcus to assess cultural fit and values alignment. If there is mutual fit, we move to references and offer.
About Kernel Kernel gives enterprise RevOps teams confidence in their CRM data. We've raised a $14M Series A from top VCs and operators at Plaid, OpenAI, Slack and others to build the AI-native alternative to Dun & Bradstreet's entity and hierarchy data. RevOps teams at Gong, Navan, Zip, Remote and GoCardless use Kernel to clean, enrich and complete their CRM data at enterprise scale, eliminating duplicates, fixing hierarchies and restoring trust in the foundation that powers forecasting, territory planning and AI initiatives. Our platform combines entity-level intelligence with mass-action tooling to give RevOps teams the data quality and control needed to plan confidently and deploy AI successfully. The Role We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. You will move our CS motion from reactive support to proactive partnership, managing a book of business worth $2M+ ARR across multiple high-value clients. This is a foundational hire (you will be the second member of our CS team). Unlike a standard CSM role where you step into an existing machine, here you will help build the machine. We are looking for an operator who has seen "what good looks like" at scale and can implement those standards at Kernel. This is a commercial and technical role. You won't just be "checking in". You will be speaking the language of RevOps, using data to prove value, and identifying early opportunities for expansion. You will work directly with the founders, commercial leadership, and product team to ensure our customers rely on Kernel as mission-critical infrastructure. What You'll Be Doing Own the Strategic Relationship: Manage a portfolio of enterprise accounts (approx. $2M ARR), acting as the strategic advisor to VP-level stakeholders from onboarding through to perpetual renewal. Drive Net Revenue Retention (NRR): Own the commercial number. You will proactively identify churn risks, spot expansion opportunities (upsell/cross-sell), and lead renewal negotiations to ensure it is easy for the client to say "Yes." Deliver Measurable Value: Move beyond "feeling good" to "proving value." You will run data-driven QBRs and success plans that demonstrate hard ROI (time saved, revenue protected) to customer stakeholders. Enablement & Adoption: Drive incremental adoption across your accounts. You will work with customers to expand usage step-by-step, starting with core modules and progressively unlocking advanced features as they mature. Voice of the Customer: You are the ear to the ground. You will aggregate product feedback and friction points, channeling them directly to Product and Engineering to shape our roadmap. What You Bring B2B SaaS Experience: 4+ years of experience managing a book of business in B2B Enterprise SaaS. You have navigated complex enterprise renewals and have a track record of hitting NRR targets. Commercial Fluency: You have a "customer shareholder" mentality. You understand the commercial levers that drive customer success and work closely with Account Managers to identify expansion opportunities and support renewal conversations. Operational Mindset: You don't just execute tasks; you build processes. You have previously helped refine playbooks (e.g., onboarding flows, risk frameworks) in a previous role. High EQ & Resilience: You can read a room (or a Zoom call). You know when to push, when to listen, and how to navigate uncomfortable situations without shying away from hard questions. It is a plus if you also have: You are comfortable discussing CRM hierarchies, data hygiene, and API integrations with technical RevOps teams. Experience in data infrastructure, CRM, or API-first products. Previous experience at a Series B/C startup where you saw a CS team scale from chaos to structure. ️ This role may not be for you if you: Prefer a "Support Ticket" approach: If you wait for the customer to email you with a problem rather than proactively analyzing their usage, you will struggle here. Are intimidated by technical stakeholders: Our customers are RevOps pros. You need to be willing to learn the intricacies of CRM data and hierarchies. This role is definitely not for you if you: Prefer consensus over action: This role requires making calls quickly and adjusting course when needed, rather than waiting for perfect clarity. Struggle with transparency around risks: We need someone who surfaces challenges early rather than trying to resolve them quietly. What We Offer We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling. Salary: £70,000 - £100,000 + equity ️ 24 days holiday per year + bank holidays + 2 weeks work-from-anywhere Pension plan Top-spec equipment and central London office ️ Dinner provided when working past 6 pm Team events and dinners when we hit weekly targets A fast-paced ride in the early innings of a new technology wave ️ Team You'll work directly with the founders and founding CSM, alongside commercial and product leads, to build and execute the CS playbook. Visas & Relocation We are unable to sponsor visas or offer relocation for this position. Candidates must have the right to work in the UK. Interview Process Stage 1 - First interview (30 min): Deep dive into your CS experience and commercial methodology with Dominik. Stage 2 - Case interview (60 min): Present a take-home customer scenario shared in advance Stage 3 - Values interview with Founders (45 min): Meeting with Founders to assess cultural fit If there is mutual fit, we move to references and offer.
Dec 02, 2025
Full time
About Kernel Kernel gives enterprise RevOps teams confidence in their CRM data. We've raised a $14M Series A from top VCs and operators at Plaid, OpenAI, Slack and others to build the AI-native alternative to Dun & Bradstreet's entity and hierarchy data. RevOps teams at Gong, Navan, Zip, Remote and GoCardless use Kernel to clean, enrich and complete their CRM data at enterprise scale, eliminating duplicates, fixing hierarchies and restoring trust in the foundation that powers forecasting, territory planning and AI initiatives. Our platform combines entity-level intelligence with mass-action tooling to give RevOps teams the data quality and control needed to plan confidently and deploy AI successfully. The Role We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. You will move our CS motion from reactive support to proactive partnership, managing a book of business worth $2M+ ARR across multiple high-value clients. This is a foundational hire (you will be the second member of our CS team). Unlike a standard CSM role where you step into an existing machine, here you will help build the machine. We are looking for an operator who has seen "what good looks like" at scale and can implement those standards at Kernel. This is a commercial and technical role. You won't just be "checking in". You will be speaking the language of RevOps, using data to prove value, and identifying early opportunities for expansion. You will work directly with the founders, commercial leadership, and product team to ensure our customers rely on Kernel as mission-critical infrastructure. What You'll Be Doing Own the Strategic Relationship: Manage a portfolio of enterprise accounts (approx. $2M ARR), acting as the strategic advisor to VP-level stakeholders from onboarding through to perpetual renewal. Drive Net Revenue Retention (NRR): Own the commercial number. You will proactively identify churn risks, spot expansion opportunities (upsell/cross-sell), and lead renewal negotiations to ensure it is easy for the client to say "Yes." Deliver Measurable Value: Move beyond "feeling good" to "proving value." You will run data-driven QBRs and success plans that demonstrate hard ROI (time saved, revenue protected) to customer stakeholders. Enablement & Adoption: Drive incremental adoption across your accounts. You will work with customers to expand usage step-by-step, starting with core modules and progressively unlocking advanced features as they mature. Voice of the Customer: You are the ear to the ground. You will aggregate product feedback and friction points, channeling them directly to Product and Engineering to shape our roadmap. What You Bring B2B SaaS Experience: 4+ years of experience managing a book of business in B2B Enterprise SaaS. You have navigated complex enterprise renewals and have a track record of hitting NRR targets. Commercial Fluency: You have a "customer shareholder" mentality. You understand the commercial levers that drive customer success and work closely with Account Managers to identify expansion opportunities and support renewal conversations. Operational Mindset: You don't just execute tasks; you build processes. You have previously helped refine playbooks (e.g., onboarding flows, risk frameworks) in a previous role. High EQ & Resilience: You can read a room (or a Zoom call). You know when to push, when to listen, and how to navigate uncomfortable situations without shying away from hard questions. It is a plus if you also have: You are comfortable discussing CRM hierarchies, data hygiene, and API integrations with technical RevOps teams. Experience in data infrastructure, CRM, or API-first products. Previous experience at a Series B/C startup where you saw a CS team scale from chaos to structure. ️ This role may not be for you if you: Prefer a "Support Ticket" approach: If you wait for the customer to email you with a problem rather than proactively analyzing their usage, you will struggle here. Are intimidated by technical stakeholders: Our customers are RevOps pros. You need to be willing to learn the intricacies of CRM data and hierarchies. This role is definitely not for you if you: Prefer consensus over action: This role requires making calls quickly and adjusting course when needed, rather than waiting for perfect clarity. Struggle with transparency around risks: We need someone who surfaces challenges early rather than trying to resolve them quietly. What We Offer We will do our best to offer you a ride of a lifetime. It will not be easy, but it will be thrilling. Salary: £70,000 - £100,000 + equity ️ 24 days holiday per year + bank holidays + 2 weeks work-from-anywhere Pension plan Top-spec equipment and central London office ️ Dinner provided when working past 6 pm Team events and dinners when we hit weekly targets A fast-paced ride in the early innings of a new technology wave ️ Team You'll work directly with the founders and founding CSM, alongside commercial and product leads, to build and execute the CS playbook. Visas & Relocation We are unable to sponsor visas or offer relocation for this position. Candidates must have the right to work in the UK. Interview Process Stage 1 - First interview (30 min): Deep dive into your CS experience and commercial methodology with Dominik. Stage 2 - Case interview (60 min): Present a take-home customer scenario shared in advance Stage 3 - Values interview with Founders (45 min): Meeting with Founders to assess cultural fit If there is mutual fit, we move to references and offer.