Falcon Green Personnel

Well-established and growing main contractor is seeking an Aftercare Manager to lead their expanding Aftercare team. You will be responsible for overseeing defect resolution, client relationships, and the smooth handover of projects during the liability period. This is a pivotal role within the business, offering autonomy and the opportunity to shape aftercare processes. The position will be based between the Head Office in Farringdon, as well as on-site across London attending project handovers and defect inspections Key Responsibilities: Manage and support the aftercare team, including coordinators and engineers, ensuring high standards and efficient workflows Serve as the primary point of contact for clients, resolving queries and defects promptly Oversee defect reporting systems (Clixifix) and ensure timely completion of remedial works Organise site visits, engineer schedules, and client meetings, ensuring SLAs are consistently met Work closely with Project Managers, Contractors, and Managing Agents to resolve issues efficiently Train and mentor team members on systems and processes, and support client onboarding Provide weekly and monthly updates to senior management, and implement process improvements where needed Skills & Experience Required: Proven experience in aftercare, defect management, or a similar client-facing construction role Strong leadership skills with the ability to manage a team and coordinate multiple projects Excellent communication and organisational abilities Confident, proactive, and able to work independently while driving results Familiarity with Clixifix or similar defect management software is highly desirable Construction knowledge, including the ability to read plans and understand common defects If you are looking for a role where you can lead and develop an aftercare function within a growing construction business, apply now for a confidential discussion.

Main contractor requires a Design Manager to work on-site to manage and coordinate design information for a live industrial, logistics, or commercial project. There are several live and upcoming projects in the Home Counties to the North and West of London, so location may vary depending on project requirements. This is an excellent opportunity for a Design Manager to lead the design process from pre-construction through to delivery, working within a company that values collaboration, professional development, and innovation. Key Responsibilities: Manage consultant teams, specifications, drawings, and technical documentation Lead design team meetings with stakeholders and subcontract designers Oversee design submissions for planning, building control, and approvals Ensure compliance with BREEAM, building regulations, and relevant legislation Provide design input into procurement packages and technical queries Drive buildability, value-engineering, and programme alignment Support company quality, environmental, and safety procedures Ideal Candidate: Extensive design management experience within main contracting Track record delivering industrial, logistics, or commercial projects Strong technical understanding and commercial awareness Excellent leadership and coordination skills Proficient in Microsoft Office and design coordination tools If you believe you are a strong fit for this position, please apply via the link. All applications will be handled in confidence.