8x8 UK Ltd.

8x8 UK Ltd. is seeking a Counsel - Commercial to join its London office in a hybrid role. The successful candidate will be part of the Global Commercial Legal team, negotiating a variety of contracts and advising on legal risks while collaborating with international stakeholders. This position requires a law degree, admission in England and Wales, and substantial experience in commercial law, particularly related to SaaS agreements. Strong negotiation and communication skills are essential.

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. The Counsel - Commercial role will be based in our London office (Hybrid - 2 days per week in our office). The Counsel will join 8x8's Global Commercial Legal team, reporting to the senior commercial lawyer in the EMEA region, and will be working closely with our US and internationally-based executive teams, business stakeholders, and colleagues. You will play a key role in negotiating contracts across the full range of 8x8's commercial work, from high-volume no-negotiation forms to complex, bespoke agreements with multinational companies. Key Responsibilities Draft, review, negotiate, and execute a range of commercial contracts with customers, partners, suppliers, and agents. Proactively identify and advise on legal risks, escalating those as necessary to stakeholders. Be a business partner to your non-legal colleagues to help achieve business goals with legally sound strategies. Collaborate with your colleagues in the Global Commercial Legal team and with US and global stakeholders. AI & Legal Technology 8x8's Legal team is committed to leveraging artificial intelligence and legal technology to enhance efficiency, quality, and speed. The ideal candidate is enthusiastic about adopting and championing AI tools, such as AI-assisted research, contract analysis, document review, and workflow automation, and will actively contribute to the team's culture of innovation and continuous improvement. Qualifications Law degree from a nationally-recognised law school. Admitted to practice in England and Wales and hold a current practising certificate. Minimum of 5 years PQE with at least 3 years' commercial contracts experience. Minimum of 2 years' experience in commercial or corporate law with a top-tier law firm. Demonstrated experience in structuring and negotiating B2B SaaS agreements, from high-volume no-negotiation forms to complex, bespoke agreements with multinational companies. Excellent analytical, written, and oral communication and relationship-building skills. A commercial and pragmatic attitude and the ability to communicate effectively. Strong negotiation and problem-solving skills. Ability to work independently and efficiently in a client-centric, fast-paced environment handling multiple tasks and projects concurrently while maintaining the highest standards and attention to detail. Preferred Qualifications Experience in the technology or cloud communications industry. Experience with UK government contract frameworks (e.g. G-Cloud and Network Services). Familiarity with intellectual property and data protection laws. Experience with reseller, distribution, and other indirect sales relationships. Experience with SaaS company RFP/RFI responses. Familiarity with revenue recognition principles. Experience working for a US-based multinational company with a strong UK presence. Legal and Employment Statements 8x8 is a proud equal opportunities employer and encourages all staff to bring their authentic selves to work. Background checks may be undertaken for anyone who is extended an employment offer.

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. Overview The Senior Counsel - Product will be based in our London office (Hybrid - 2 days per week in our Aldgate office) and will work closely with UK and US based executive teams, business stakeholders, and our global legal team. The role focuses on product and engineering organizations, providing legal guidance that is integrated throughout the development process. Key Responsibilities Embed within product and engineering teams across the full product lifecycle, from concept through launch and iteration. Serve as the single point of legal contact for product teams, coordinating specialist input (privacy, IP, regulatory, commercial) as needed. Surface legal risks early in the design process and work with teams to find compliant paths forward. Advise on privacy and data use in product features, including data flows, consent mechanisms, and international transfers. Partner with regulatory counsel to monitor developments in telecom, AI, accessibility, export control, and localisation. Partner with IP counsel on patent protection, trademarks, and open source licensing. Partner with commercial counsel on technology partner agreements and product related 8x8 terms (end user terms, SLAs, service descriptions). Review product marketing claims, disclosures, and launch materials. Advise on product risk, including misuse, disclaimers, and AI transparency. Build playbooks, training materials, and approval frameworks that enable product and engineering teams to handle routine legal requirements independently. Use AI tools to automate routine legal analysis, accelerate reviews, and extend coverage beyond a single counsel. Qualifications Law degree from a nationally recognized law school and current practising certificate. Minimum of 5 years PQE. Minimum of 3 years in house as product counsel (or substantially equivalent) at a SaaS, cloud, or technology company. Demonstrated experience embedding within product and engineering teams and enabling compliant product launches. Ability to operate as a product legal generalist while knowing when to bring in specialists, at business pace. Excellent communication skills, both written and oral, with a commercial and pragmatic approach. Strong negotiation and problem solving skills. Ability to work independently and efficiently in a fluid environment, handling multiple tasks and projects concurrently while maintaining high standards and attention to detail. Preferred Qualifications Experience using AI tools to augment legal work (e.g., automating routine analysis, accelerating document review, or building AI assisted workflows). Experience in the technology or cloud communications industry. Experience advising on AI/ML products, including generative AI and automated decision making. Familiarity with intellectual property and data protection laws as applied to product development. Experience with reseller, distribution, and other indirect sales relationships as they affect product development. Experience with SaaS company RFP/RFI responses. Familiarity with US Revenue Recognition principles. Experience working for a US based multinational company with a strong UK presence. Additional Information 8x8 is a proud equal opportunities employer and encourages all staff to bring their authentic selves to work. Reservation is made for undertaking background checks on candidates before extending an employment offer.