About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You We are seeking a highly skilled and detail-oriented Assistant Controller to join our dynamic finance team. The Director, Assistant Controller will report to the Global Controller and will oversee a team of 11, with 4 direct reports. This position is responsible for managing general ledger accounting, accounts payable, and acquisitions (M&A) activities, including post-acquisition integration. The ideal candidate is a proactive leader with strong technical and operational accounting expertise and a proven ability to manage teams and complex financial processes. What you'll do and how you'll have an impact General Ledger Accounting: Oversee the preparation and maintenance of the general ledger, ensuring accurate and timely financial reporting in compliance with US GAAP; M&A Integration: Lead post-acquisition financial integration efforts, including aligning accounting policies, consolidating financial systems, integrating processes, and ensuring compliance with reporting requirements; Team Leadership: Lead a team of 11 finance professionals, including 4 direct reports, providing mentorship, guidance, and performance management to ensure team success; Process Improvement: Identify and implement process improvements to enhance efficiency, accuracy, and internal controls within the finance department; Compliance and Reporting: Ensure compliance with internal policies, US GAAP, and regulatory requirements. Assist in preparing financial statements, audits, and tax filings; Collaboration: Partner with the Controller, CFO, and cross-functional teams. What we're looking for 10+ years of progressive accounting experience, with at least 6 years in a supervisory role; Bachelor's degree in Accounting, Finance, or related field; CPA certification preferred; Strong knowledge of US GAAP and financial reporting standards; Proven leadership skills with experience managing a team and fostering a collaborative work environment; Proficiency in ERP systems (ideally NetSuite) and advanced Excel skills; Big 4 public accounting experience combined with industry experience preferred; Excellent analytical, problem-solving, and organizational skills; Strong communication skills, with the ability to present complex financial information clearly to stakeholders; Ability to thrive in a fast-paced environment and manage multiple priorities effectively. At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:
Jul 29, 2025
Full time
About AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture-one that enables you to Be Seen, Be Yourself, and Do Your Best Work. About You We are seeking a highly skilled and detail-oriented Assistant Controller to join our dynamic finance team. The Director, Assistant Controller will report to the Global Controller and will oversee a team of 11, with 4 direct reports. This position is responsible for managing general ledger accounting, accounts payable, and acquisitions (M&A) activities, including post-acquisition integration. The ideal candidate is a proactive leader with strong technical and operational accounting expertise and a proven ability to manage teams and complex financial processes. What you'll do and how you'll have an impact General Ledger Accounting: Oversee the preparation and maintenance of the general ledger, ensuring accurate and timely financial reporting in compliance with US GAAP; M&A Integration: Lead post-acquisition financial integration efforts, including aligning accounting policies, consolidating financial systems, integrating processes, and ensuring compliance with reporting requirements; Team Leadership: Lead a team of 11 finance professionals, including 4 direct reports, providing mentorship, guidance, and performance management to ensure team success; Process Improvement: Identify and implement process improvements to enhance efficiency, accuracy, and internal controls within the finance department; Compliance and Reporting: Ensure compliance with internal policies, US GAAP, and regulatory requirements. Assist in preparing financial statements, audits, and tax filings; Collaboration: Partner with the Controller, CFO, and cross-functional teams. What we're looking for 10+ years of progressive accounting experience, with at least 6 years in a supervisory role; Bachelor's degree in Accounting, Finance, or related field; CPA certification preferred; Strong knowledge of US GAAP and financial reporting standards; Proven leadership skills with experience managing a team and fostering a collaborative work environment; Proficiency in ERP systems (ideally NetSuite) and advanced Excel skills; Big 4 public accounting experience combined with industry experience preferred; Excellent analytical, problem-solving, and organizational skills; Strong communication skills, with the ability to present complex financial information clearly to stakeholders; Ability to thrive in a fast-paced environment and manage multiple priorities effectively. At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on The Team: At Zopa, our Helpdesk team doesn't just fix laptops - they empower our people to do their best work every day. As our new Workplace Support Engineer, you'll bring an enthusiasm for technology and a passion for customer service to a tight-knit, high-impact team that supports over 500 Zopians across multiple sites. Whether it's onboarding a new starter, resolving a critical tech issue, or keeping our meeting rooms running smoothly, you will be the friendly face of IT. Why You'll Love It Here: Step into a dynamic, modern tech environment where cross-team collaboration-from Software Development to InfoSec-is part of the everyday. You'll be part of a friendly, impact-driven team that values growth, feedback, and fresh thinking. With clear development pathways and your input genuinely welcomed, you'll shape both your career and how we work. We measure success through meaningful outcomes: speedy resolutions, happy users, ambitious goals, and recognition from peers across the business. This is a hands-on, in-office role. You'll be based in our London office at least 4 days per week , working directly with Zopians to keep our tech running seamlessly. A day in the life: Using customer service and technical skills to provide an outstanding level of support to our colleagues in-person and remotely Ensuring your tickets are triaged, SLAs are hit, and users get the support they need, fast. Carrying out proactive checks of meeting room AV equipment and desk technology to ensure it is always ready to be used. Use your expertise to support everything from Mac and Windows devices to AV systems, Office 365, and endpoint management tools. Collaborate closely with InfoSec, Enterprise Tech, and other engineering squads to resolve complex problems and improve tooling. Monitor stock and hardware inventory, and make sure our kit is always ready to go. Creating a first-class experience for new Zopians by configuring their equipment and supporting them from their first day at Zopa Ensure the workplace tech area is always ready for action - clean, organised, and fully operational. About You: Experience in working in a corporate IT / Helpdesk environment Customer-first communication - you adapt your style based on who you're helping Comfortable with prioritising issues based on their impact and urgency. Proficiency with ITSM tools like Jira, ServiceNow or Halo Comfortable supporting both Mac and Windows users Familiaritywith ITIL-aligned practices (Incident, Change, Problem) Understands what good customer service looks like. Displays empathy and understanding in every interaction An interest in process improvement and automation, with curiosity about AI A solid understanding of cybersecurity principles and remote support techniques Nice to have: Experience with enterprise video conferencing (e.g. Neat, Cisco) Knowledge of Okta or similar IDPs ITIL Foundation certification Familiarity with Jamf, Intune or Tanium We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Jul 29, 2025
Full time
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on The Team: At Zopa, our Helpdesk team doesn't just fix laptops - they empower our people to do their best work every day. As our new Workplace Support Engineer, you'll bring an enthusiasm for technology and a passion for customer service to a tight-knit, high-impact team that supports over 500 Zopians across multiple sites. Whether it's onboarding a new starter, resolving a critical tech issue, or keeping our meeting rooms running smoothly, you will be the friendly face of IT. Why You'll Love It Here: Step into a dynamic, modern tech environment where cross-team collaboration-from Software Development to InfoSec-is part of the everyday. You'll be part of a friendly, impact-driven team that values growth, feedback, and fresh thinking. With clear development pathways and your input genuinely welcomed, you'll shape both your career and how we work. We measure success through meaningful outcomes: speedy resolutions, happy users, ambitious goals, and recognition from peers across the business. This is a hands-on, in-office role. You'll be based in our London office at least 4 days per week , working directly with Zopians to keep our tech running seamlessly. A day in the life: Using customer service and technical skills to provide an outstanding level of support to our colleagues in-person and remotely Ensuring your tickets are triaged, SLAs are hit, and users get the support they need, fast. Carrying out proactive checks of meeting room AV equipment and desk technology to ensure it is always ready to be used. Use your expertise to support everything from Mac and Windows devices to AV systems, Office 365, and endpoint management tools. Collaborate closely with InfoSec, Enterprise Tech, and other engineering squads to resolve complex problems and improve tooling. Monitor stock and hardware inventory, and make sure our kit is always ready to go. Creating a first-class experience for new Zopians by configuring their equipment and supporting them from their first day at Zopa Ensure the workplace tech area is always ready for action - clean, organised, and fully operational. About You: Experience in working in a corporate IT / Helpdesk environment Customer-first communication - you adapt your style based on who you're helping Comfortable with prioritising issues based on their impact and urgency. Proficiency with ITSM tools like Jira, ServiceNow or Halo Comfortable supporting both Mac and Windows users Familiaritywith ITIL-aligned practices (Incident, Change, Problem) Understands what good customer service looks like. Displays empathy and understanding in every interaction An interest in process improvement and automation, with curiosity about AI A solid understanding of cybersecurity principles and remote support techniques Nice to have: Experience with enterprise video conferencing (e.g. Neat, Cisco) Knowledge of Okta or similar IDPs ITIL Foundation certification Familiarity with Jamf, Intune or Tanium We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on The Team: At Zopa, our Helpdesk team doesn't just fix laptops - they empower our people to do their best work every day. As our new Help Desk Team Lead, you'll bring hands-on leadership to a tight-knit, high-impact team that supports over 500 Zopians across multiple sites. Whether it's onboarding a new starter, resolving a critical tech issue, or keeping our meeting rooms running smoothly, your team is the friendly face of IT. Why You'll Love It Here: Join a supportive, close-knit team where impact matters more than ego. You'll work across a modern and diverse tech stack, collaborate with everyone from Software Development to InfoSec, and grow through regular development and progression opportunities. Your voice counts - we're big on process improvement and welcome fresh ideas. Success here is measured by real impact: think fast response times, satisfied users, personal goal achievement, and peer recognition across the business. This is a hands-on, in-office role. You'll be based in our London office at least 4 days per week , working directly with Zopians to keep our tech running seamlessly. A day in the life: Lead a team of 4 Support Engineers, setting the standard for customer service and technical excellence. Own the daily operation of the helpdesk - ensuring tickets are triaged, SLAs are hit, and users get the support they need, fast. Use your expertise to support everything from Mac and Windows devices to AV systems, Office 365, and endpoint management tools. Collaborate closely with InfoSec, Enterprise Tech, and other engineering squads to resolve complex problems and improve tooling. Mentor and develop your team through regular 1:1s, feedback, training, and performance reviews. Monitor stock and hardware inventory, and make sure our kit is always ready to go. Analyse helpdesk data to spot trends, drive automation, and make process improvements. Ensure the workplace tech area is always ready for action - clean, organised, and fully operational. About You: Experience leading a service desk team in a fast-paced environment (500+ users) Proficiency with ITSM tools like Jira, ServiceNow or Halo Knowledge of Office 365, Active Directory, endpoint management tools ( e.g.Jamf , Intune, Tanium) Comfortable supporting both Mac and Windows users Strong grasp of ITIL-aligned practices (Incident, Change, Problem) Skilled in analysing ticket data, using tools like Excel to spot and act on trends Customer-first communication - you adapt your style based on who you're helping An interest in process improvement and automation, with curiosity about AI A solid understanding of cybersecurity principles and remote support techniques Nice to have: Experience with enterprise video conferencing (e.g. Neat, Cisco) Knowledge of Okta or similar IDPs ITIL Foundation certification Familiarity with Jamf, Intune or Tanium We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Jul 29, 2025
Full time
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on The Team: At Zopa, our Helpdesk team doesn't just fix laptops - they empower our people to do their best work every day. As our new Help Desk Team Lead, you'll bring hands-on leadership to a tight-knit, high-impact team that supports over 500 Zopians across multiple sites. Whether it's onboarding a new starter, resolving a critical tech issue, or keeping our meeting rooms running smoothly, your team is the friendly face of IT. Why You'll Love It Here: Join a supportive, close-knit team where impact matters more than ego. You'll work across a modern and diverse tech stack, collaborate with everyone from Software Development to InfoSec, and grow through regular development and progression opportunities. Your voice counts - we're big on process improvement and welcome fresh ideas. Success here is measured by real impact: think fast response times, satisfied users, personal goal achievement, and peer recognition across the business. This is a hands-on, in-office role. You'll be based in our London office at least 4 days per week , working directly with Zopians to keep our tech running seamlessly. A day in the life: Lead a team of 4 Support Engineers, setting the standard for customer service and technical excellence. Own the daily operation of the helpdesk - ensuring tickets are triaged, SLAs are hit, and users get the support they need, fast. Use your expertise to support everything from Mac and Windows devices to AV systems, Office 365, and endpoint management tools. Collaborate closely with InfoSec, Enterprise Tech, and other engineering squads to resolve complex problems and improve tooling. Mentor and develop your team through regular 1:1s, feedback, training, and performance reviews. Monitor stock and hardware inventory, and make sure our kit is always ready to go. Analyse helpdesk data to spot trends, drive automation, and make process improvements. Ensure the workplace tech area is always ready for action - clean, organised, and fully operational. About You: Experience leading a service desk team in a fast-paced environment (500+ users) Proficiency with ITSM tools like Jira, ServiceNow or Halo Knowledge of Office 365, Active Directory, endpoint management tools ( e.g.Jamf , Intune, Tanium) Comfortable supporting both Mac and Windows users Strong grasp of ITIL-aligned practices (Incident, Change, Problem) Skilled in analysing ticket data, using tools like Excel to spot and act on trends Customer-first communication - you adapt your style based on who you're helping An interest in process improvement and automation, with curiosity about AI A solid understanding of cybersecurity principles and remote support techniques Nice to have: Experience with enterprise video conferencing (e.g. Neat, Cisco) Knowledge of Okta or similar IDPs ITIL Foundation certification Familiarity with Jamf, Intune or Tanium We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
About our client heyLibby is a seed-stage startup on a mission to give every small-to-midsize fitness and wellness business a world-class AI team member. It was co-founded by Spencer Rascoff, the former CEO of Zillow and current CEO of Match Group. Its AI works seamlessly across phone, email, text, and chat to help businesses manage their communications efficiently. The team moves fast, prioritizes impact, and works closely with top industry experts. They ship fast, learn fast, and measure themselves by the tangible impact delivered to customers. About the role The company is looking for a highly skilled and experienced Senior Software Engineer with the ability to architect, design, and build and with expertise in Node.js, TypeScript, and AWS. This person will be a critical part of the small, high-impact team, architecting and building scalable systems while making quick and pragmatic decisions. They value engineers who can think creatively, ship fast, and build practical solutions that drive real business value. The team also uses AI throughout all daily tasks and is looking for engineers who can use the latest AI technologies to accelerate development. Why this role matters The company is looking for a senior engineer to join the small but mighty team and own core pieces of the product stack. This is a high-impact role where the person will shape how backend and frontend systems evolve to support a rapidly growing customer base. They will help scale Node.js services, and drive architectural decisions across the board. They will also use AI tools to accelerate development and optimize delivery-everything from code generation to testing and beyond. What You'll Do Build Core Features End-to-End Design and deliver user-facing and backend functionality, from conception to production release. Scale Backend Services Develop robust APIs and backend logic using Node.js on AWS, with a focus on performance and reliability. Shape System Architecture Select design patterns, lead technical decisions, and implement scalable, maintainable systems. Apply AI in Development Workflows Use the latest LLM tools and frameworks to enhance development velocity and code quality. Own the Frontend Experience Take charge of the frontend, using React + TypeScript or tools like lovable.ai to ship smooth, responsive interfaces that customers love. Collaborate Cross-Functionally Work closely with founders, engineers, and AI specialists to iterate quickly and align on product direction. What They're Looking For Must-Have Experience 5+ years of full-stack development experience Deep expertise in Node.js and TypeScript; React experience is a plus Experience with AWS services and cloud-native infrastructure Strong architectural instincts; confident designing scalable, maintainable systems Ability to leverage AI tools for coding, testing, and optimization Comfort with fast-paced environments and shipping iteratively Strong communication and a team-first mindset A 'get-it-done' attitude and a bias toward execution over perfection Bonus Points Experience with AWS Amplify Prior startup or small team experience Familiarity with automated testing and CI/CD pipelines Exposure to identity frameworks (OIDC, OAuth, etc.) Experience with IAM and access control strategies How They Work & What the Role Offers Competitive Comp - $175,000 to $200,000 + meaningful equity Health Coverage - Full medical, dental, and vision benefits are offered Discretionary Time Off - Trust is placed in the individual to balance work and rest Workspace Setup Support - Gear needed to be productive is covered Autonomy & Ownership - The engineer is trusted to drive decisions Velocity - Weekly releases, minimal ceremony, rapid experimentation Impact - Code will be on the critical path for every customer interaction Flexible, People-First Culture - The team works hard but protects family and personal time Ready to build AI that works like magic and ships cool new features frequently? Apply now and help redefine how small businesses connect with their customers.
Jul 29, 2025
Full time
About our client heyLibby is a seed-stage startup on a mission to give every small-to-midsize fitness and wellness business a world-class AI team member. It was co-founded by Spencer Rascoff, the former CEO of Zillow and current CEO of Match Group. Its AI works seamlessly across phone, email, text, and chat to help businesses manage their communications efficiently. The team moves fast, prioritizes impact, and works closely with top industry experts. They ship fast, learn fast, and measure themselves by the tangible impact delivered to customers. About the role The company is looking for a highly skilled and experienced Senior Software Engineer with the ability to architect, design, and build and with expertise in Node.js, TypeScript, and AWS. This person will be a critical part of the small, high-impact team, architecting and building scalable systems while making quick and pragmatic decisions. They value engineers who can think creatively, ship fast, and build practical solutions that drive real business value. The team also uses AI throughout all daily tasks and is looking for engineers who can use the latest AI technologies to accelerate development. Why this role matters The company is looking for a senior engineer to join the small but mighty team and own core pieces of the product stack. This is a high-impact role where the person will shape how backend and frontend systems evolve to support a rapidly growing customer base. They will help scale Node.js services, and drive architectural decisions across the board. They will also use AI tools to accelerate development and optimize delivery-everything from code generation to testing and beyond. What You'll Do Build Core Features End-to-End Design and deliver user-facing and backend functionality, from conception to production release. Scale Backend Services Develop robust APIs and backend logic using Node.js on AWS, with a focus on performance and reliability. Shape System Architecture Select design patterns, lead technical decisions, and implement scalable, maintainable systems. Apply AI in Development Workflows Use the latest LLM tools and frameworks to enhance development velocity and code quality. Own the Frontend Experience Take charge of the frontend, using React + TypeScript or tools like lovable.ai to ship smooth, responsive interfaces that customers love. Collaborate Cross-Functionally Work closely with founders, engineers, and AI specialists to iterate quickly and align on product direction. What They're Looking For Must-Have Experience 5+ years of full-stack development experience Deep expertise in Node.js and TypeScript; React experience is a plus Experience with AWS services and cloud-native infrastructure Strong architectural instincts; confident designing scalable, maintainable systems Ability to leverage AI tools for coding, testing, and optimization Comfort with fast-paced environments and shipping iteratively Strong communication and a team-first mindset A 'get-it-done' attitude and a bias toward execution over perfection Bonus Points Experience with AWS Amplify Prior startup or small team experience Familiarity with automated testing and CI/CD pipelines Exposure to identity frameworks (OIDC, OAuth, etc.) Experience with IAM and access control strategies How They Work & What the Role Offers Competitive Comp - $175,000 to $200,000 + meaningful equity Health Coverage - Full medical, dental, and vision benefits are offered Discretionary Time Off - Trust is placed in the individual to balance work and rest Workspace Setup Support - Gear needed to be productive is covered Autonomy & Ownership - The engineer is trusted to drive decisions Velocity - Weekly releases, minimal ceremony, rapid experimentation Impact - Code will be on the critical path for every customer interaction Flexible, People-First Culture - The team works hard but protects family and personal time Ready to build AI that works like magic and ships cool new features frequently? Apply now and help redefine how small businesses connect with their customers.
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Our Workforce Management (WFM) team acts as the "Control Center" of Zopa's Operations. It is responsible for forecasting operational demand, influencing headcount decisions, and managing agent scheduling to meet our customer contact service levels. We're at an exciting inflection point. As Zopa continues to scale across multiple product lines, the complexity of managing our front office, back-office, in-house, and outsourced operational teams grows. We're looking to transform this function. This role will be pivotal in shaping the future of Workforce Management at Zopa. We are embarking on a journey to uplift our capabilities by procuring modern WFM tooling, streamlining how we work, and ensuring our team is equipped with the right tools and data to be truly effective. Efficiency and resilience remain key focuses, but we are evolving to be more proactive, strategic, and insight-led. We're not just looking for someone to run the function-we're looking for someone to reimagine and scale it. If you're motivated by making a tangible impact, love problem-solving, and are excited by building a high-performing function, we'd love to speak to you. A day in the life: Leading the transformation of our WFM capabilities-scoping and procuring new tooling, improving data pipelines, and introducing best practices to level up our operational effectiveness. Cultivating strong relationships with stakeholders in product, finance, and operations to stay updated on the latest product growth forecasts and operational changes. Building and maintaining an accurate forecasting model with your team that tracks well against actuals and can be reliably used for decision-making. Collaborating closely with the centralised analytics and operations teams to ensure we have the right data to inform our models, especially where they are key drivers of demand. Clearly articulating any significant changes to our forecasts, particularly when deviating from our budget or expectations. Leading senior stakeholder discussions with confidence, communicating effectively at a high level while understanding the details. Working with the team to manage agent scheduling and access management, ensuring optimisation for the expected workload to maintain good service levels. Developing and maintaining operational playbooks that guide your team on which strategies to deploy during operational spikes in various functional areas. Presenting valuable insights and strong recommendations to the Operations team on how to improve efficiency and driving this change through data. About you: You bring strong analytical and quantitative skills, and you love solving complex problems. You're not just operational-you're strategic. You think big-picture while maintaining a strong grasp of executional detail. You have a proven track record in leading teams, delivering change, and influencing at senior levels. You're experienced in evaluating and implementing tooling, and you're comfortable making business cases to secure investment. You're motivated by impact, transformation, and building something meaningful-not just maintaining the status quo. You thrive in ambiguity and are comfortable in a fast-evolving environment. You are a natural collaborator and communicator who can align teams, remove blockers, and drive momentum. We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Jul 28, 2025
Full time
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Our Workforce Management (WFM) team acts as the "Control Center" of Zopa's Operations. It is responsible for forecasting operational demand, influencing headcount decisions, and managing agent scheduling to meet our customer contact service levels. We're at an exciting inflection point. As Zopa continues to scale across multiple product lines, the complexity of managing our front office, back-office, in-house, and outsourced operational teams grows. We're looking to transform this function. This role will be pivotal in shaping the future of Workforce Management at Zopa. We are embarking on a journey to uplift our capabilities by procuring modern WFM tooling, streamlining how we work, and ensuring our team is equipped with the right tools and data to be truly effective. Efficiency and resilience remain key focuses, but we are evolving to be more proactive, strategic, and insight-led. We're not just looking for someone to run the function-we're looking for someone to reimagine and scale it. If you're motivated by making a tangible impact, love problem-solving, and are excited by building a high-performing function, we'd love to speak to you. A day in the life: Leading the transformation of our WFM capabilities-scoping and procuring new tooling, improving data pipelines, and introducing best practices to level up our operational effectiveness. Cultivating strong relationships with stakeholders in product, finance, and operations to stay updated on the latest product growth forecasts and operational changes. Building and maintaining an accurate forecasting model with your team that tracks well against actuals and can be reliably used for decision-making. Collaborating closely with the centralised analytics and operations teams to ensure we have the right data to inform our models, especially where they are key drivers of demand. Clearly articulating any significant changes to our forecasts, particularly when deviating from our budget or expectations. Leading senior stakeholder discussions with confidence, communicating effectively at a high level while understanding the details. Working with the team to manage agent scheduling and access management, ensuring optimisation for the expected workload to maintain good service levels. Developing and maintaining operational playbooks that guide your team on which strategies to deploy during operational spikes in various functional areas. Presenting valuable insights and strong recommendations to the Operations team on how to improve efficiency and driving this change through data. About you: You bring strong analytical and quantitative skills, and you love solving complex problems. You're not just operational-you're strategic. You think big-picture while maintaining a strong grasp of executional detail. You have a proven track record in leading teams, delivering change, and influencing at senior levels. You're experienced in evaluating and implementing tooling, and you're comfortable making business cases to secure investment. You're motivated by impact, transformation, and building something meaningful-not just maintaining the status quo. You thrive in ambiguity and are comfortable in a fast-evolving environment. You are a natural collaborator and communicator who can align teams, remove blockers, and drive momentum. We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
About Our Client BackEngine helps B2B SaaS companies maintain startup-like speed and customer connection at scale. Their AI-powered platform analyzes customer communications across all channels, ensuring critical feedback reaches the right teams immediately - not days or weeks later. As they scale from startup to growth stage, they're building the future of customer feedback intelligence. About the Role BackEngine is seeking a Junior Technical Project Manager to serve as the operational engine behind product development and customer success enablement. As the company grows, this person will ensure that every customer benefits from our continuous innovation. You'll act as the bridge between product development and value delivery, enabling the Customer Success team to confidently onboard and support users with the latest capabilities. This is a hands-on role that offers exposure to every aspect of a growing B2B SaaS business and provides a clear path to future senior product roles. What You'll Do You'll own three critical areas that keep our product development and customer success engines running smoothly: 1. Keep Development Moving Own sprint tracking and releases Maintain clear and up-to-date project documentation Coordinate cross-functional teams Identify blockers early and facilitate resolution Manage QA processes to ensure smooth product delivery 2. Enable Customer Success Configure new features for customer accounts Create training materials and demo videos Track feature adoption and usage Coordinate rollouts in partnership with the CS team Build implementation playbooks that ensure customers get maximum value from new features 3. Connect Teams & Data Train Sales and Customer Success teams on new product capabilities Lead weekly product update sessions Maintain our internal knowledge base Serve as the technical point of contact for non-engineering teams Use analytics to prioritize improvements based on customer impact Who You Are 1-3 years of experience in technical project management, product operations, or implementation roles (B2B SaaS experience is a plus) Strong technical aptitude, with comfort in software configuration and troubleshooting Excellent written communication skills and ability to create clear documentation and training materials Familiarity with project management tools like Jira, Linear, Asana, or similar Outstanding attention to detail and organizational skills Analytical mindset to track, measure, and improve adoption; SQL or basic data analysis skills are a plus Bachelor's degree in a technical field or equivalent practical experience What They Offer Competitive salary: $80-90k/year A mission-driven team working on the cutting edge of customer feedback intelligence A culture of innovation, autonomy, and growth Clear path to senior roles within product or operations BackEngine is committed to building an inclusive team where diverse perspectives drive better outcomes. They welcome applicants of all backgrounds, identities, and experiences.
Jul 28, 2025
Full time
About Our Client BackEngine helps B2B SaaS companies maintain startup-like speed and customer connection at scale. Their AI-powered platform analyzes customer communications across all channels, ensuring critical feedback reaches the right teams immediately - not days or weeks later. As they scale from startup to growth stage, they're building the future of customer feedback intelligence. About the Role BackEngine is seeking a Junior Technical Project Manager to serve as the operational engine behind product development and customer success enablement. As the company grows, this person will ensure that every customer benefits from our continuous innovation. You'll act as the bridge between product development and value delivery, enabling the Customer Success team to confidently onboard and support users with the latest capabilities. This is a hands-on role that offers exposure to every aspect of a growing B2B SaaS business and provides a clear path to future senior product roles. What You'll Do You'll own three critical areas that keep our product development and customer success engines running smoothly: 1. Keep Development Moving Own sprint tracking and releases Maintain clear and up-to-date project documentation Coordinate cross-functional teams Identify blockers early and facilitate resolution Manage QA processes to ensure smooth product delivery 2. Enable Customer Success Configure new features for customer accounts Create training materials and demo videos Track feature adoption and usage Coordinate rollouts in partnership with the CS team Build implementation playbooks that ensure customers get maximum value from new features 3. Connect Teams & Data Train Sales and Customer Success teams on new product capabilities Lead weekly product update sessions Maintain our internal knowledge base Serve as the technical point of contact for non-engineering teams Use analytics to prioritize improvements based on customer impact Who You Are 1-3 years of experience in technical project management, product operations, or implementation roles (B2B SaaS experience is a plus) Strong technical aptitude, with comfort in software configuration and troubleshooting Excellent written communication skills and ability to create clear documentation and training materials Familiarity with project management tools like Jira, Linear, Asana, or similar Outstanding attention to detail and organizational skills Analytical mindset to track, measure, and improve adoption; SQL or basic data analysis skills are a plus Bachelor's degree in a technical field or equivalent practical experience What They Offer Competitive salary: $80-90k/year A mission-driven team working on the cutting edge of customer feedback intelligence A culture of innovation, autonomy, and growth Clear path to senior roles within product or operations BackEngine is committed to building an inclusive team where diverse perspectives drive better outcomes. They welcome applicants of all backgrounds, identities, and experiences.
About our client Copiapoa Technologies Inc is a brand-new, venture-backed product studio founded by a pair of repeat founders who previously built and exited a company funded by Sequoia Capital, Founders Fund, Spark Capital, and others. Their new chapter is funded by Thrive Capital and Variant Fund. They are shipping crypto-native products that marry rock-solid UX with on-chain composability, and they treat AI as a default teammate-every workflow in their day to day is augmented by the latest LLM tooling. They are still small ( What You'll Work On End-to-end product features: TypeScript / React / Next.js front-ends that feel instant and delightful. Smart-contract & program logic on Solana (Anchor / Rust). Green-field architecture decisions: infra, CI/CD, observability, security, performance. Optionally: mobile surfaces in React Native and rapid-prototyping in Figma. You'll pair directly with the founders, design, and product to push code to prod within days of joining. Must-Haves 3+ yrs professional experience shipping user-facing software. Fluency with React + Next.js (hooks, SSR/SSG, edge functions). Working knowledge of Rust OR strong conviction to learn it quickly. Familiarity with crypto/Web3 fundamentals (wallets, signing, RPCs). Comfort using AI coding copilots (Cursor, Claude Code, etc.) / prompt engineering in daily workflow. Strong communication-clear PRs, thoughtful architecture docs, async-friendly mindset. Nice-to-Haves Anchor-framework chops on Solana mainnet. React Native or Expo for mobile. Pixel-perfect UI / motion design streak (Figma, CSS-in-JS, Tailwind). Prior startup or open-source maintainer experience. Why Join Them Founders with proven execution & exits. They know the zero-to-one grind and how to scale. Backed by top-tier crypto & fintech VCs runway to take big swings, not incremental bets. Ownership that matters. Competitive salary + meaningful equity early in the cap table. Hybrid flexibility. Vibrant LA office for team jams; remote OK if overlapping 4h with PST. AI-native culture. Unlimited budget for the best tools. Fast shipping, low process. Autonomy, direct access to users, and Friday demos that actually ship to prod. Health, dental, vision, unlimited PTO, & off-sites (yes, they actually take them). Salary: $150-250k/year They value and hire really smart, really hungry people from all walks of life. If someone is excited about building the next generation of crypto consumer experiences, they encourage reaching out.
Jul 28, 2025
Full time
About our client Copiapoa Technologies Inc is a brand-new, venture-backed product studio founded by a pair of repeat founders who previously built and exited a company funded by Sequoia Capital, Founders Fund, Spark Capital, and others. Their new chapter is funded by Thrive Capital and Variant Fund. They are shipping crypto-native products that marry rock-solid UX with on-chain composability, and they treat AI as a default teammate-every workflow in their day to day is augmented by the latest LLM tooling. They are still small ( What You'll Work On End-to-end product features: TypeScript / React / Next.js front-ends that feel instant and delightful. Smart-contract & program logic on Solana (Anchor / Rust). Green-field architecture decisions: infra, CI/CD, observability, security, performance. Optionally: mobile surfaces in React Native and rapid-prototyping in Figma. You'll pair directly with the founders, design, and product to push code to prod within days of joining. Must-Haves 3+ yrs professional experience shipping user-facing software. Fluency with React + Next.js (hooks, SSR/SSG, edge functions). Working knowledge of Rust OR strong conviction to learn it quickly. Familiarity with crypto/Web3 fundamentals (wallets, signing, RPCs). Comfort using AI coding copilots (Cursor, Claude Code, etc.) / prompt engineering in daily workflow. Strong communication-clear PRs, thoughtful architecture docs, async-friendly mindset. Nice-to-Haves Anchor-framework chops on Solana mainnet. React Native or Expo for mobile. Pixel-perfect UI / motion design streak (Figma, CSS-in-JS, Tailwind). Prior startup or open-source maintainer experience. Why Join Them Founders with proven execution & exits. They know the zero-to-one grind and how to scale. Backed by top-tier crypto & fintech VCs runway to take big swings, not incremental bets. Ownership that matters. Competitive salary + meaningful equity early in the cap table. Hybrid flexibility. Vibrant LA office for team jams; remote OK if overlapping 4h with PST. AI-native culture. Unlimited budget for the best tools. Fast shipping, low process. Autonomy, direct access to users, and Friday demos that actually ship to prod. Health, dental, vision, unlimited PTO, & off-sites (yes, they actually take them). Salary: $150-250k/year They value and hire really smart, really hungry people from all walks of life. If someone is excited about building the next generation of crypto consumer experiences, they encourage reaching out.
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on This is a hugely impactful product role at Zopa with a large customer base trusting us with over £5bn of their money. You need to be an experienced hand in steering a large product roadmap to deliver outcomes which are win-win for our customers and Zopa. In a competitive savings landscape, we want to find ways to differentiate ourselves to acquire and grow our customer base. We have a range of exciting ideas and this role will be crucial in prioritising and driving the roadmap to deliver growth. This is your chance to shape the future of savings at one of the UK's most innovative banks. You'll be driving forward some genuinely game-changing initiatives: Exclusive offers integration : Identifying and building exclusive offers that bridge Current Account and Savings products Joined-up wealth management : Creating seamless experiences across savings and investments - product features that make managing money across spending, savings and investing seamless Reward and referral programmes : Collaborating with our central team to build out programmes that drive customer acquisition and retention Strategic planning : Building out our 2026 budget and long-term product vision A Day in the Life: Own the savings product roadmap from onboarding through to early engagement, growth and retention Use metrics to identify and prioritise opportunities to retain and grow customer balances - you'll be working with serious scale and impact Collaborate closely with the Product Designer and design team to build differentiated savings products that customers genuinely love Problem solve with engineers in your team on how to build solutions, helping them make the right trade-offs to ensure speedy delivery of value and fast learning Build close relationships with key stakeholders such as Operations, Compliance, Brand, Legal and Finance to effectively and collaboratively solve problems The Ideal Candidate You have spent several years working in customer-facing product. Ideally, you have experience at a Fintech, but this isn't imperative You are passionate about Product. You are excited by the journey we're on and full of ideas for what's next You can evidence the successful products you've built. If you haven't created a zero to one product, you've really moved the needle on metrics for previous products Customers love your products. You combine quantitative and qualitative evidence to make customer insights central to your decision-making process. You're clear how your product differentiates and how it fits your target market's specific needs You're outcomes focused and highly proactive. You take ownership for the product's success, including where this goes beyond your immediate remit Your decisions are backed by data. You test and learn as you go, consistently progressing towards the end goal rather than waiting for perfection You have experience acting as a leader in cross-functional teams. When you think about who your "team-mates" are, your "go-to" will be engineers and designer Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.
Jul 28, 2025
Full time
Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on This is a hugely impactful product role at Zopa with a large customer base trusting us with over £5bn of their money. You need to be an experienced hand in steering a large product roadmap to deliver outcomes which are win-win for our customers and Zopa. In a competitive savings landscape, we want to find ways to differentiate ourselves to acquire and grow our customer base. We have a range of exciting ideas and this role will be crucial in prioritising and driving the roadmap to deliver growth. This is your chance to shape the future of savings at one of the UK's most innovative banks. You'll be driving forward some genuinely game-changing initiatives: Exclusive offers integration : Identifying and building exclusive offers that bridge Current Account and Savings products Joined-up wealth management : Creating seamless experiences across savings and investments - product features that make managing money across spending, savings and investing seamless Reward and referral programmes : Collaborating with our central team to build out programmes that drive customer acquisition and retention Strategic planning : Building out our 2026 budget and long-term product vision A Day in the Life: Own the savings product roadmap from onboarding through to early engagement, growth and retention Use metrics to identify and prioritise opportunities to retain and grow customer balances - you'll be working with serious scale and impact Collaborate closely with the Product Designer and design team to build differentiated savings products that customers genuinely love Problem solve with engineers in your team on how to build solutions, helping them make the right trade-offs to ensure speedy delivery of value and fast learning Build close relationships with key stakeholders such as Operations, Compliance, Brand, Legal and Finance to effectively and collaboratively solve problems The Ideal Candidate You have spent several years working in customer-facing product. Ideally, you have experience at a Fintech, but this isn't imperative You are passionate about Product. You are excited by the journey we're on and full of ideas for what's next You can evidence the successful products you've built. If you haven't created a zero to one product, you've really moved the needle on metrics for previous products Customers love your products. You combine quantitative and qualitative evidence to make customer insights central to your decision-making process. You're clear how your product differentiates and how it fits your target market's specific needs You're outcomes focused and highly proactive. You take ownership for the product's success, including where this goes beyond your immediate remit Your decisions are backed by data. You test and learn as you go, consistently progressing towards the end goal rather than waiting for perfection You have experience acting as a leader in cross-functional teams. When you think about who your "team-mates" are, your "go-to" will be engineers and designer Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.