LHM Luxury Hotel Management Ltd

Food & Beverage Assistant Manager - Mullion, Cornwall Food & Beverage Assistant Manager Location: Mullion, Cornwall, United Kingdom Salary: £30,000 to £32,000 per Annum Position Type: Full-time, Permanent About the Hotel Polurrian on the Lizard has welcomed guests for over a century, offering a true escape on Cornwall's dramatic Southwest Coast. Perched above a secluded beach with direct access to the Southwest Coast Path, our 48 key independent hotel blends heritage, space, and relaxed luxury. Now part of The Loxley Collection, the hotel is undergoing a £10 million investment program, introducing an exceptional new spa and vitality hydro pool with a semi retractable roof, enhanced leisure facilities, a 120 person function space, additional family suites, and an alfresco dining terrace. A newly designed kitchen sits at the centre of our culinary experience, driving an exciting and elevated food offering. Polurrian offers a distinctive guest experience - from restorative spa escapes to memorable dining inspired by Mediterranean flavours and locally sourced ingredients. Whether guests visit for leisure, business, or family stays (four legged companions included), our team creates the warm, welcoming atmosphere that defines the hotel. With breathtaking coastal views, versatile gathering spaces, and a commitment to genuine hospitality, Polurrian on the Lizard is a destination where guests can truly relax, explore, and reconnect. Aim of Role: We are seeking a pro active and engaging F&B Assistant Manager. Working closely with the Food & Beverage Operations Manager to deliver consistently high standards of hospitality through the department. Overseeing daily operations, supporting the F&B Operations Manager and a team of supervisors, you will help to ensure efficient, friendly and professional service delivery to our guests. You will lead from the front: running services, supporting the team, and maintaining a visible presence across the F&B department. What You'll Be Doing: Report directly to the F&B Ops Manager, supporting overall day to day operations Run services ensuring smooth and professional delivery Create and monitor staff scheduling Manage staffing levels in line with wage percentage KPI's Support colleagues and contribute to a positive team culture Create a warm, personalised welcome for every guest Oversee good housekeeping practises in social and hospitality areas, maintaining a clean, safe, and welcoming environment Assist with compliance and ensure operational standards are upheld Manage and review reservations, monitoring efficiency and service flow Maintain a consistently high level of customer service Engage positively and confidently with guests, demonstrate initiative to enhance guest satisfaction Assist with staff training and development Support the review and improvement of systems and operational practices What We're Looking For: Excellent communication and customer service, passionate about service standards and guest engagement Impeccable presentation and attention to detail A warm, caring, and professional manner Flexibility to work business hours including weekends and holidays Previous supervisory or management experience within hospitality Confidence in running busy services in a fast paced environment Commercially aware with understanding of wage control and efficiency Strong organisational and scheduling skills A natural leader who motivates and develops others Hands on, proactive and solutions focused Enjoys hosting events Problem solver who responds well to challengesLoves working in a dynamic environment Why Join Us? Become part of a luxury hospitality environment where guest experience, professionalism, and team spirit are at the heart of everything we do. This is an opportunity to grow your career while creating exceptional moments for our guests. What We Offer Competitive salary + gratuities Staff discounts on accommodation, food & beverage Career development opportunities within a growing business A supportive leadership team The opportunity to work in one of Cornwall's most stunning coastal locations How to Apply: If you are passionate about hospitality and ready to take on a vital role within our Food & Beverage team, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the position. Become part of a team that values excellence, teamwork, and a commitment to outstanding guest service in one of Cornwall's most stunning locations.