Overleaf Enterprise

Senior UX designer - B2C / Overleaf Department: Product Employment Type: Full Time Location: UK (Home based) Reporting To: Paulo Reis Description About us We are Digital Science and we are advancing the research ecosystem. We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. Want to join us? Your new role We are seeking a Senior-level, strategic designer to join our flexible, fully remote central Design team. This role offers an opportunity to materially impact how design is done at Digital Science while crafting impactful AI-supported experiences for individual researchers. What you'll be doing You will be responsible for understanding complex problems in the productivity space and supporting end-to-end researcher workflows across both academic and corporate settings. User Focus: Craft impactful AI-supported experiences for individual researchers. Workflow Design: Support end-to-end researcher workflows, focusing on problems related to search and discovery, academic writing, and knowledge management. Discovery Leadership: You will own the product discovery process, leading to actionable insights. This includes utilizing a wide range of quantitative and qualitative methods to achieve fast time to insight. Research Execution: You will independently conduct qualitative and quantitative product discovery activities and facilitate co-creation workshops with senior stakeholders, leading to data-informed design decisions. Collaboration and Clarity: Partner and efficiently collaborate with Product, Engineering, and Marketing peers in cross-functional squads. Bring clarity to ambiguous design problems using conceptual design, experience mapping, and information architecture. Design Execution: Produce engineering ready systematic design using modern tools, rapidly prototype, co-create, and iteratively evaluate product experiences that are pragmatic and simple. What you'll bring to the role Essential Experience & Skills UX Strategy: Experience in delivering strategic and impactful UX work on complex SaaS web applications in productivity, AI, or scientific domains. Research Depth: Proficiency in a range of generative and evaluative user research methods, including usability testing, user interviews, surveys, and analytics analysis, along with the ability to select the right method for the research question. Process Ownership: Ability to own an end-to-end human centred design process, from discovery to impact evaluation, working independently or in partnership with other designers. AI Curiosity: Curiosity and interest in agentic experiences and leveraging AI within design, in a responsible manner. Prototyping & Standards: Ability to do rapid interactive prototyping in modern design tools (e.g., Figma) and a firm understanding and application of accessibility standards (WCAG 2.2AA). Communication: Clear visual communication and storytelling skills to communicate design rationale to the team and leadership. Mindset & Attributes Strategic Focus: Ability to strategically balance scope, speed and quality for the best outcomes. Collaborative Ethos: A collaborative, humble and consultative "maker" mindset. Bonus Experience: Experience in mentoring designers, service design, designing for human AI interactions, data visualisation, or inclusive design would be an advantage. Don't worry if you don't meet every qualification-let us be the judge! Studies show that many qualified candidates from under represented groups hesitate to apply unless they meet every single requirement. We are dedicated to building a diverse and inclusive team and strongly encourage you to submit your application. Living our Values We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective. The talent we secure is fundamental to us achieving our vision and our growth plans. The values we live by are: We are brave in the pursuit of better We are collaborative and inclusive We are always open minded We are from and for the community At Digital Science, our vision is to see research flow seamlessly - trusted, collaborative, and accessible - fueling breakthroughs that push humanity forward. This ambitious mission is one we achieve together, by enabling open, collaborative, inclusive research. We firmly believe that to truly innovate and solve the complex challenges faced by our customers, from researchers and universities to funders and publishers, we need diverse perspectives, experiences, and ideas. A rich mix of voices drives quality insights, fosters enhanced collaboration, and ultimately pushes knowledge forward more effectively. As an equal opportunity employer, we are committed to building and nurturing a workplace where every individual feels valued and belongs. All applicants will be considered for employment without attention to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Beyond recruitment, we strive to cultivate an environment where inclusivity is woven into the fabric of our culture, enabling everyone to be their best self and do their best work.