National Trust

The National Trust's planners have a crucial role to play in promoting a coordinated approach to sustainable development and dealing with challenges including climate change and major infrastructure projects. We're looking for Planning Advisers to join us in the organisation's London and Southeast England Region. Your planning portfolio will cover our places across the region, working closely with other regional and national planning colleagues and team members in related disciplines. We are open to both full-time and part-time applications, please state in your cover letter your preferred working pattern. What it's like to work here You'll be part of the National Trust's internal consultancy: a flexible resource of specialist skills and expertise. As one of a multidisciplinary team of experts, including curators, fundraisers, building surveyors and project managers among many other roles, you'll be working with others to help make things happen. Our hybrid working policy means that you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. Your contractual place of work is negotiable, based at one of our consultancy offices across the region: at Micheldever (near Winchester) in Hampshire; Polesden Lacey in Surrey; Hughenden in Buckinghamshire; or Scotney Castle in Kent. What you'll be doing You'll be tackling the wide variety of planning challenges facing National Trust sites, landscapes and buildings: from major infrastructure and third-party development projects to our own sensitive development of places in our care to help sustain their future. Effective planning and sustainable management are at the heart of everything we do. Climate change is a big challenge for us and our supporters, and your expertise will help guide us to develop and grow in a sustainable way. Trust places also face huge pressures from external development, including large transport infrastructure projects. Using your specialist planning knowledge, you'll help us to improve the ways in which we welcome visitors and run places. You'll be helping to make some of the UK's best-loved places more sustainable and fit for the future, to meet the challenges ahead, lessen the effects of climate change and seize all opportunities to adapt. Who we're looking for We'd love to hear from you if you're: experienced in urban and rural planning, major infrastructure, transport planning, environmental issues, landscape, conservation and sustainable development a chartered Town Planner (or with eligibility for full membership of the Royal Town Planning Institute) adept at analysing, resolving and preparing positions or advice on planning issues up-to-date with what's happening in the wider world of land use and planning, including relevant legislation a skilled communicator, who can build strong relationships within diverse teams, both internally and externally a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions proactive and organised, with experience of managing projects and a talent for multi-tasking and getting things done, strongly focused on detail, quality, cost and time a leader for inclusion, who finds ways to create an inclusive culture. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

We are looking for someone with an MCA Boatmasters license to skipper a class V 37 passenger vessel in Poole harbour, to provide an island service for residents, staff and volunteers. Salary: £26,793 per annum (£26,793 - £28,509 - depending on experience) Contract: Permanent Hours: Full-time, 37.5 hours per week. Potential start date: ASAP This is a key representative role that includes accommodation on the island, a two-bedroom cottage that overlooks the harbour at the front and the lagoon behind. Between two other skippers you will also be responsible for the evening boat service and the out of hours on call service on a rotated basis. Internally you'll be known as 'Boat Operator/Ranger'. What it's like to work here Stunning Brownsea island is located in Poole Harbour. The island is a haven for wildlife, with an array of habitats including woodland, heathland and a lagoon. The thriving outdoor centre hosts a variety of sports and activities. Travelling to work by water is one of the perks of the job at Brownsea Island and a free boat is available for staff. If you are enthusiastic, customer-focused and love the great outdoors, the team would love to hear from you. What you'll be doing You will be required to operate a safe, efficient and professional boat service. You will ensure that all boats are operated and maintained in accordance with current regulations and guidelines. Who we're looking for The primary part of this role will be to work as a boat skipper, therefore to be successful you'll need to have: a MCA Boatmasters Licence experience in handling boats in varying and challenging sea conditions demonstrate a passion for nature, heritage and the outdoors a full UK driving licence be an excellent team player be able to work safely, with risk assessments and compliance with safety procedures The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Are you looking to step up your career in food and beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms, and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We're looking for a Chef to join us. Because we are in a rural area, please think about how you'd be able to get here for work, before applying for the job. Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you. Hours: Full-time, 37.5 hours per week. Rota is flexible with at least one weekend off per month, generally working 9am to 5pm. Salary: £26,793 per annum Duration: Permanent Interview date: TBC Potential start date: TBC What it's like to work here Step into the kitchen at Scotney Castle, where fresh, seasonal ingredients meet passion, creativity, and a real sense of place. As a chef here, you won't just be preparing food-you'll be crafting memorable experiences for our visitors in a truly picturesque setting. You'll be part of a friendly, supportive team that thrives in a busy but fun environment, proud of the high-quality dishes we serve and the spirit we bring to every shift. With a strong focus on teamwork, personal development, and a healthy work-life balance, this is a chance to grow your skills while contributing to something bigger-supporting conservation, community, and a truly special place. If you care about people, nature, and great food, we'd love to welcome you to the team. You'll report to the Food and Beverage Manager. What you'll be doing Your main focus is the kitchen, a busy and creative hub. You'll be working within the framework of our 'National Trust Cookbook' to prepare delicious food from scratch using fresh, seasonal ingredients. Your food will be served directly to visitors. You'll help to build a great place to work, which includes showing empathy and giving support to team members when needed. The aim is to foster a positive spirit where everyone is focussed on giving the best possible service to visitors. By maintaining high standards of food hygiene and COSHH procedures, you'll minimise risks to visitors, staff and contractors. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. Please also read the full role profile, attached to this advert. Who we're looking for We'd love to hear from you if you're: Experienced as a professional chef or cook, with a passion for food and a friendly and positive attitude. Confident about following recipes and batch-cooking, and willing to learn. Aware of health and safety compliance. Happy working within a team, and good at communicating with people. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Are you all about putting people first and giving them the highest standards of service? We're looking for a Holidays Assistant Manager who can help to make sure that everyone has their best possible holiday with the National Trust. You'll work 30 hours over 4 days, typically Monday, Tuesday, Thursday, and Friday with occasional Saturdays. What it's like to work here Supervising and leading the housekeeping team, you'll be working as part of a team that manages holiday cottages across Sheringham, Felbrigg, and Blickling. Sometimes you'll be working at a desk but a large proportion of time will be out and about visiting holiday cottages and other sites, some of which may be remote. You'll work closely with both local and wider Holiday Operations teams, sharing best practices and ensuring consistent standards for our guests are maintained at all times. To find out more about what it's like to work within "Holidays" at the National Trust, What you'll be doing Your focus will be on giving great service to everyone who chooses to stay. You'll work with both local and wider teams to ensure we're being consistent and keeping standards high everywhere. You'll be co-ordinating rotas with bookings, organising changeovers and efficiently managing stock working alongside the Holidays Manager to ensure budgets are maintained. Beyond day-to-day operations, you'll also support our Holidays Manager with recruitment, onboarding, and training of new team members, helping to build a strong, knowledgeable team. There's also an ongoing focus on compliance, so you'll assist in keeping everything up to date. Who we're looking for We'd love to hear from you if you're: someone with practical operational experience in a holiday business good at talking to, and getting on with, all kinds of people used to achieving high standards of housekeeping, presentation and maintenance able to supervise and support others in your team confident with Microsoft Office familiar with health and safety procedures and compliance, and writing risk assessments The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

We're looking for a regional Internal Communications Consultant, to shape the way we communicate with thousands of staff and volunteers who do so much to look after the beautiful places and spaces across the South West. Supporting the Regional Director, and the Leadership community, you'll develop and deliver an internal communications plan which will bring the regional ambition, priorities and achievements to life. You work as part of our national Internal Communications Network supporting wider on essential communications. What it's like to work here As this role covers the South-West region, your contractual place of work will be the nearest National Trust consultancy office to your home. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. Travel will be required to the places that you'll be supporting, including attendance at regional and national events throughout the year. What you'll be doing As the voice for all internal communications in the region, you'll work with senior directors to develop and manage the internal communication plan that will inspire our people by celebrating our achievements and sharing our stories. You'll provide tactical and strategic internal communications advice to support and engage our people with our national and regional priorities. You'll partner with the regional senior management team, providing advice and support to ensure the best way communicate to and engage with their teams. You'll manage our suite of regional channels including intranet and staff newsletter, as well as organising events and rich audio-visual content. Please also read the full role profile attached to this advert. Who we're looking for We'd love to hear from you, if you have: Excellent communications skills: verbal, written and presenting A passion for working on your own initiative, developing creative and innovative solutions Proven track record of delivering communications through digital, print and face to face channels in a large, sophisticated organisation Developed and delivered an internal communication (or similar) strategy and plan Proven experience of communicating appropriately with a wide range of audiences Experience of offering advice on internal communications issues, from crisis communications to strategic business plan messaging. Experience of evaluation and interpretation of data in improving communications Great project management skills, with particular experience of event management Extensive experience of successfully managing diverse and varied workloads with tight timeframes and budgets. Skills in video editing and production and use of Adobe InDesign The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.65 an hour, (to be reviewed in April) We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025. Contract/duration: until end of December 2025 Hours/working pattern: On average 16.5 hours a week, subject to change For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Reporting to the Welcome and Service Assistant Manager you will be joining a team of 10 Welcome and Service Assistants, however this will be a lone working role located outside in our car park. What you'll be doing You'll be working outside, as the first person to meet our visitors as they arrive you will orientate and offer them a warm welcome ensuring their visit to Sizergh starts in the best way. You'll help to keep the car park and surrounding area in good order, and provide a knowledgeable and friendly service to our visitors. Your role will focus on having great conversations about membership and growing support, encouraging visitors to support our work through becoming members. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service and a passion for sales. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Being a Visitor Experience Officer for the National Trust is all about people- connecting with them, inspiring them, and making sure they have the best possible day when they come to visit. We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025. What it's like to work here You'll be reporting to the Visitor Operations & Experience Manager, at the Stowe & Aylesbury Vale portfolio, working in the Visitor Experience Team. You'll be based primarily at Claydon House, and on average one day a week spent at Stowe Gardens. This is an annualised contract, with more time being spent at Claydon House during open season. Claydon has been occupied by the Verney family for more than 550 years; the place is testament to their fascinating fluctuating fortunes, from their close involvement in the English Civil War to the family connection with Florence Nightingale. What you'll be doing As Visitor Experience Officer, your role is to help deliver the day to day visitor operation and experience. You'll achieve this through exceptional welcome and service, walking the visitor journey, talking to visitors, supporting volunteers, cleaning and maintaining signage, and being the eyes and ears of the operations team. You'll be responsible for supporting the planning and delivery of interpretation and programming (, and liaise closely with the Marcomms Officer to help build Claydon's profile. The role also includes duty management and volunteer management. Who we're looking for We'd love to hear from you if you're: used to multiple deadlines and managing your own workload skilled in organisation and planning, with a good eye for detail good at talking to, and getting on with, all kinds of people a hard-working and committed team player comfortable with IT: Microsoft Office, as well as web and social media experienced in producing interpretive materials, such as displays and exhibitions, and marketing or promotional materials familiar with health and safety procedures The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

As of February 2025, the Welcome & Service team at Ham House and Garden is working out of a brand-new Visitor Reception structure - designed based on feedback from staff, volunteers, and visitors - and we are looking for a Welcome Manager to join us. In this role, you will be leading the team to ensure everyone feels welcome at Ham, you will create an exceptional service culture with your colleagues across site, you will be championing Growing Support targets, and help deliver the day to day operations of the visitor experience. Salary range: Circa £23,868 to £28,509 + Outer London Allowance depending on knowledge, skills and experience. What it's like to work here Ham House and Garden is situated on the banks of the River Thames. This 17th century country home has a varied visitor experience, including outdoor events, workshops, outdoor theatre, guided tours, exhibitions to engage our audiences with our collection and family-friendly activities through the seasons. Reporting to the Visitor Operations & Experience Manager, you'll be working alongside the Communications & Marketing Officer, Programming & Partnerships Officer, and Volunteering & Community Officer. You will be line managing six Welcome & Service assistants and a small group of volunteers. gets, and help deliver the day to day operations of the visitor experience. The orangery café offers freshly made food straight from the garden to your plate and the shop also sells a large selection of Ham-grown plants and other varieties. Take a step back in time to over three hundred and fifty years worth of plants and produce originally grown in the gardens. Click here for more information about this location What you'll be doing Responsible for leading a team of Welcome & Service Assistants and a group of dedicated Volunteers; you'll make sure every visitor who comes to Ham House has a great experience by leading for exceptional service across the portfolio. You'll have responsibility for the day-to-day operation of the welcome area and ensure the delivery of the highest standards of service and visitor experience, using good judgement and decision making, in line with National Trust guidelines and policies. You'll regularly be the duty manager for the site with specific responsibilities including safeguarding, cash & till procedure, fire, security and evacuation. You'll be the main point of contact for staff, volunteers and visitors in case of emergency, enquiry or complaint. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: Experienced in people management and inspiring leadership Naturally curious about people and empathetic Dedicated to providing excellent customer service Flexible & responsive - able to adapt your plans and style to different situations Experienced in promoting commercial or charitable products or services and able to identify business development opportunities Able to effectively communicate on all levels The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

We're looking for a Visitor Experience Officer to join the team. You'll support the House & Gardens Manager to ensure a smooth visitor operation across two properties; Red House and Carlyle's House. You'll contribute to creating a positive, inclusive, collaborative work environment and be passionate about delivering excellent visitor experience. Being a Visitor Experience Officer for the National Trust is all about people and we are looking for an enthusiastic and pro-active person to help us deliver exceptional experiences for every visitor and volunteer. This is a fixed term contract for 8 months, working 4 days a week, 9 - 5:30pm. The working pattern is Wednesday to Saturday. Supervising the opening of Carlyle's House on Wednesdays and the remaining days managing the opening of Red House. The advertised salary is inclusive of the Outer London Weighting allowance of £3,315 per annum (prorated if you are part-time). Please include a cover letter with your application. Interviews for this role will be held on Monday 24th March. What it's like to work here You'll be both part of a small but agile onsite team and part of a wider London team. Working with us will give you a valuable opportunity to build networks, consult and share practices with many regional colleagues. You'll be reporting to the House & Gardens Manager, working in a team of four colleagues across Red House and Carlyle's House. Red House is the Arts & Crafts dream of William Morris; designer, poet, artists and writer. Although similar in time-period, Carlyle's House strikes a different tome as the literary home of Thomas Carlyle; the nineteenth century essayist and historian. Both houses connect deeply with their communities and strive to address unequal access to heritage and green space. What you'll be doing As Visitor Experience Officer, you'll lead visitor operations delivering great service. Working alongside the rest of the team, you'll support initiatives to engage our current and new audiences in the complex stories of our places. Delivering meaningful experiences that welcome and inspire all our visitors and volunteers. You'll love what you do and enjoy sharing your knowledge and inspiring others. You may be encouraging visitors to take a closer look at a particular collection, checking presentation around the sites or helping write copy for web pages and social media. You'll be a duty manager on a rota with colleagues, opening and closing Carlyle's House and Red House and supporting volunteers as they welcome and guide visitors. You'll manage the volunteer welcome team, and support volunteers to ensure their experience feels mutually beneficial. You will also be responsible for the health and safety of the sites while open to the public. Ensuring paperwork is up to date and sites are safe for our visitors. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: Used to multiple deadlines and managing your own workload skilled in organisation and planning, with a good eye for detail good at talking to, and getting on with, all kinds of people hard worker and committed team player able to contribute to a positive, inclusive and productive place for staff and volunteers comfortable with IT: Microsoft office as well as web and social media experience working with and supervising volunteers familiar with health and safety procedures flexible customer service approach with experience delivering high standards of customer service. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

We have an exciting opportunity to manage and lead our team welcome staff. As a Welcome Manager, you will head up the staff and volunteer team over several visitor sites. Working days will include weekends and bank holidays to ensure sufficient cover at our busiest times. You will offer and encourage an outstanding, efficient and friendly service to all our visitors. As the most senior person on site, you will lead and empower your team to respond to customer enquiries and site issues and be the face of the National Trust. You'll be experienced in managing people, delivering outstanding customer service and leading on risk management. This role is an annualised contract of 1625 hours per year (0.83FTE). The majority of these hours will be worked during March to October, with an approximate work pattern of: Mid-March to October, 37.5 hours per week, over 5 days October to Mid-March, 15 hours per week, over 2-3 days This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025. Planned interview date - Tuesday 25th and Wednesday 26th March. What it's like to work here With over 60 miles of spectacular coastline, rich in wildlife and history, North Cornwall stretches from just south of Newquay to the north of Bude. Sandy beaches and dramatic cliffs attract a large number of visitors every year, particularly sites Holywell, Crantock, Carnewas, Trevose, Pentire and Sandymouth. We are looking for a Welcome Manager to lead and line manage our welcome teams at Pentire, Trevose and Carnewas at Bedruthan. This role will also work with the other Welcome Managers in North Cornwall to support our teams at Holywell and Crantock, and occasionally at Sandymouth, as part of a duty management rota. The role is wide ranging, you'll work with the Site manager and Visitor Operations & Experience Manager to manage our facilities and infrastructure (such as toilets and pay & display machines) on a day to day basis, ensure that our presentation standards are always high, and support our Visitor Experience Officer with delivering engagement events and activities. What you'll be doing You'll have overall responsibility for the team, and their safety and working practices, working closely with the other Welcome Managers, Site Manager and Visitor Experience & Operations Manager to develop the site offer. You'll have responsibility for the day to day operation of the welcome area and ensure the delivery of the highest standards of service and visitor experience, using sound judgement and decision making, in line with National Trust guidelines and policies. You'll be using your creativity and communication skills both to inspire and motivate your staff and volunteers, and to help provide the friendly face of the National Trust to thousands of visitors. You'll be applying your high level of competence to deal with service recovery without senior support being on site. You'll engage with all our visitors to inspire support through membership, and help visitors to enjoy their stay. Who we're looking for We'd love to hear from you if you have: Practical experience in visitor business, in tourist, heritage or relevant visitor services environment Natural curiosity about people, and experience of delivering the highest standards of customer service Excellent Communication and organisational skills Confidence as a leader, adaptable and responsive under pressure Ability to initiate service recovery without senior support Good IT skills (all MS Office) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

We're looking for a Facilities Co-ordinator to join the team at Blickling Estate with the skills to maintain the site's amazing condition and keep it running safely and smoothly for all staff, volunteers and visitors. You'll work full-time (37.5 hours per week) on a permanent contract, based on site at Blickling Estate. Because Blickling Estate is in a rural area, please think about how you'd be able to get here for work before applying for this role. We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025. What it's like to work here Reporting to the Facilities Manager, you'll provide support to the wider Facilities & Business Services Team ensuring compliance with National Trust's Policies, Health and Safety Legislation and best working practices. This is an important role supporting key functions of the wider estate from organising and co-ordinating proactive maintenance and repair works, to compliance monitoring, ensuring a safe working environment and providing business services functions. You'll be a key member of the team, and fully embrace the property ethos of supporting other teams to help achieve shared goals. What you'll be doing As the Facilities Co-ordinator, you'll be making sure that Blickling Estate operates as it should, by playing a vital role in an efficient, effective and flexible facilities management service. You'll be helping with the planning and implementation of both planned and reactive maintenance and repairs across the estate's buildings and infrastructure. This may also include lending a hand with practical tasks occasionally. You'll support the property team by keeping presentation and maintenance standards high. No two days will be the same so you'll need a keen eye for detail, strong practical skills and an aptitude for administrative processes. There will also be developmental training opportunities available within the role. Occasional travel to other National Trust sites may be required, for which travel expenses will be paid. Your role will also involve some manual handling and entails significant use of a laptop or desktop PC. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: hands on, with practical experience of managing contractors and maintenance experience of Health and Safety, Risk Management customer focused with a positive attitude a team player, but comfortable working on your own initiative computer literate with an ability to work with a range of systems proactive, well-organised and adaptable happy to learn new skills The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

We're looking for a Senior Communications and Marketing Officer to plan and lead our communications and marketing for Yorkshire Dales. You'll support the General Manager to ensure a smooth visitor operation across the portfolio. You'll contribute to creating a positive, inclusive, collaborative work environment and will be enthusiastic about delivering an excellent visitor experience. This is a fixed term contract for 18 months, working for 32 hours / 4 days per week, 8:30am - 5pm. The working pattern is negotiable but will include some weekend and bank holiday working. You'll carry out regular duty management on a rota basis, which includes overseeing the day-to-day operations and coordination of the property, this includes enabling access for visiting staff using offices, and a point of contact for visitors in person or by phone. If you'd like an informal chat about the role before applying, please contact Ian Clemmett ( ) We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025. What it's like to work here You will be part of a small but enthusiastic onsite team, comprising of Rangers, Business Services, Facilities and a project team working on Nature Recovery. Working here will give you a valuable opportunity to build networks, consult and share practices with many regional colleagues. You'll be reporting to the General Manager, working with the wider property and project team. What you'll be doing As Senior Marketing and Communications Officer, you'll be leading on developing our marketing and communications plan to help achieve our Nature and Climate ambitions and reach new and existing audiences. You'll drive marketing campaigns to attract visitors to the Yorkshire Dales and raise awareness of our nature conservation and climate work. This will include producing Nature and climate stories, working alongside our tenants, rangers and Nature Recovery project team and highlighting past and present work through a wide range of materials and content across a variety of media. Internal communication will also be a key part of your role, making sure staff and volunteers within the property feel engaged and connected with what is happening on the ground across the Dales. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you're: organised and able to prioritise your workload and meet tight deadlines skilled at both written and spoken communications a team player, who can also work on your own initiative skilled in organisation and planning, with a good eye for detail comfortable with IT: Microsoft Office, as well as web and social media experienced in producing interpretive materials, such as displays and exhibitions, and marketing or promotional materials familiar with health and safety procedures Please include a cover letter alongside your CV. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

We are seeking a professional Project Manager with experience of civil engineering projects for this exciting opportunity. The successful candidate will be the client-side project manager for high-profile, civil engineering projects in the Dorset and Wiltshire area. Based at Tisbury in our regional office, you'll work across the Dorset and Wiltshire area, initially on projects at Stourhead and Brownsea Island. You'll be responsible for ensuring project benefits and outcomes are delivered through civil engineering solutions. You'll also get involved in other types of projects or provide advice as the need arises. What it's like to work here You'll be part of the Trust's internal consultancy: a flexible resource of specialist skills and expertise including curators, fundraisers, building surveyors, nature conservation advisors and project managers who collaborate with properties to delivery our strategy. Your contractual place of work will be the National Trust office at Tisbury. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. You should expect to be at a National Trust site for 40-60% of your working week. You'll be joining a team of project managers who are motivated and passionate about working at pace and scale. We aim to facilitate lasting change by collaborating, learning and adapting in a supportive team environment. Day-to-day, you'll work closely with teams at Brownsea Island and at Stourhead initially, as well as building and leading teams of internal and external consultants and contractors. You'll get to be out on site at some of the most beautiful places in the south west. What you'll be doing As our internal 'client-side' Project Manager, you'll be our informed project lead responsible for projects which secure sustainable access and safe operations, through the delivery of engineering solutions. Your first projects will be important water-based civil engineering projects. Brownsea's jetty at Sandbanks is core to the island's operational logistics but it requires replacement. The project is currently in the detailed design phase, with construction due to commence in spring 2025. The project will secure safe and improved access to this nature paradise for the foreseeable future. At Stourhead, the stunning garden lakes require work to secure their ongoing compliance as statutory reservoirs. The project is about to enter the detailed design phase. You'll use your project management skills and experience of civil engineering projects to tender and manage contracts with external design consultants and construction project teams; engaging with stakeholders and representing the Trust's interests to ensure our requirements are delivered. This will include ensuring that works respond appropriately to our unique historic settings. You'll drive the business case and lead the projects through the National Trust's Project Management Framework, ensuring designs, consents, construction and sign-off are delivered through the required governance and decision-making routes. The role will involve proactively defining and managing budgets, resources, programmes/schedules, dependencies, risks and issues. You'll be expected to communicate with groups and individuals of varied degrees of technical knowledge. As an active player in the National Trust's project management community, you'll provide informal support and mentorship to colleagues. Through everything you do, you'll lead for climate action and for an inclusive culture. Who we're looking for We invite applications from people from all backgrounds and communities. This is a fantastic opportunity for someone who thrives in a complex and collaborative working environment and has the drive and ambition to make a difference. Please refer to the role description attached and the additional criteria for experience of professionally managing projects in the built environment. We'll shortlist against the following minimum criteria: able to demonstrate experience of successfully delivering complex end to end project/programme management in the built environment, defining resources, running tenders, appointing and managing the performance of multidisciplinary design teams and on-site contractors a project professional with technical knowledge and skills in project management demonstrated by a recognised project (AMP PMQ/Prince2) or programme management (MSP) qualification, and able to evidence ongoing CPD in your career to date a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions with senior leaders a skilled communicator, with experience of managing complex and challenging situations with competing interests and a diverse range of people a leader for inclusion, who finds ways to create an inclusive culture knowledge and experience of how to ensure legal and professional duties for built environment projects are discharged (including CDM and Building Safety Act). experience of delivering civil engineering projects (reservoirs, jetties, quays, waterways or other relevant sectors such as highways), working with external teams through NEC and JCT contracts an understanding of the complexities involved in working within a sensitive conservation environment. The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Working in Retail is at the front line of raising the funds we need to deliver our cause, whilst delivering an exceptional service for our visitors. The Hours: 37.5 per week, average shift 9.30-5.30 or 10-6. Working five across seven days flexible across the week, Weekend work required and essential. weekends off on a rota basis. Bank holiday working essential shared across team. Some evening work may be required in relation to events. The Salary: £24,843 per annum, We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025. Duration: Permanent What it's like to work here Polesden lacey shop and plant area is one of the busiest and profitable shops in the National Trust. We are looking for a dynamic, resourceful, and ambitious individual to help us drive this forward further. If you have a love for service, selling and a passion for creating and managing a happy, successful, and profitable team then we'd love to hear from you. The Polesden Lacey retail offer includes a large shop, and plant and garden decorative sales area in our enclosed courtyard therefore a willingness to work outside in rain or shine is needed. This also may involve some heavy lifting. Working alongside the Retail Manager and Retail Team Leader and supporting a team of 9 permanent staff, 5 seasonal staff and 3 volunteers this is a small but motivated team. With an opportunity to be involved in other departments across site from liaising with gardeners so we can order the best plants working across a seasonal calendar, to working closely with our visitor experience teams to ensure great marketing opportunities and ranges that work with the seasonal offers on site this role is exciting and varied. We also work on creating fantastic ranges from our local artisans and this is something that you will be involved in, from finding and setting up new makers to planning and organising in house experiential retailing such as 'meet the maker' programs to celebrate these incredible makers and products. What you'll be doing With your love of leading people and ambition to deliver beyond expectation, your role will be to assist the Retail Manager lead and co-ordinate the retail team to deliver a beloved and unique retail experience here. Through supervising and motivating staff and volunteers, you'll manage the day to day operation and ensure the retail team are engaged to exceed customer service expectations, and are proud to talk about the amazing work the National Trust are carrying out, with the money that is invested at our property. You will be comfortable stepping up to take full responsibility of the shop to cover the Retail Manager's holidays and other absence as and when needed You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for Enjoy working with and supervising a team and unafraid to give direction and feedback Target / Sales driven Customer aware and take pride on delivering excellent customer service Experience managing a retail operation with knowledge of retail best practice (including selling, merchandising, space management, stock control, risk) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Are you looking to develop your career in Food & Beverage? The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. We have an opening for a Food and Beverage Assistant Manager. Because we are in a rural area, please think about how youd be able to get here for work, before applying for the job click apply for full job details

We have an exciting opportunity to join our welcome team at Wray as a Welcome Manager. Working alongside another Welcome Manager you'll lead a team of 10 Welcome and Service Assistants. Together you'll support and empower the team to welcome our visitors, respond to customer enquiries, site issues, and be the face of the National Trust. You'll be experienced in managing people, delivering outstanding customer service and leading membership recruitment and fundraising. Contract duration: Fixed term contract until 31-Dec-2025 This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1170 hours over the duration of your contract. On average, you'll work 3 days per week but again, this will be flexible depending on operational demand. As the site is open year-round to visitors, you'll be required to work at least one weekend day a week. As we develop our offer, there may also be an ask to cover outside of usual working hours for events or programming. As a key part of your role is welcoming visitors, it is essential that you work during busy times such as school holidays and bank holidays throughout the year. We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025. What it's like to work here With the Castle now undergoing a series of renovations, our welcome team will be based outside with all their duties undertaken outdoors. With your help, we'll be developing experiences for our visitors outdoors while the castle is closed for renovation work. This past year we have been developing a project to improve the Castle and create a Beatrix Potter exhibition venue with the long-term hope of displaying her original watercolours. This is an exciting period of change at Wray, and we want to find someone who will share the same enthusiasm we have for this project. The impact this project has on our day-to-day may change throughout your time here, so a willingness to be flexible and adapt to what the site needs will also be important. What you'll be doing You'll have co-responsibility for the team, and their safety and working practices. You'll report into and work closely with the Senior Welcome Manager to develop the site offer. You'll have responsibility for the day to day operation of the welcome area and ensure the delivery of the highest standards of service and visitor experience, using good judgement and decision making, in line with National Trust guidelines and policies. You'll be using your creativity and communication skills both to inspire and motivate your staff and volunteers, and to help provide the friendly face of the National Trust to thousands of visitors. You'll be applying your high level of competence to deal with service recovery without senior support being on site. You'll engage with all our visitors to inspire support through membership, and help visitors to enjoy their stay. As part of the duty management team, you'll be on a rota with other managers to be the property lead in case of an emergency. Alongside your normal role, you'll be responsible for opening and closing the site, managing any escalated visitor enquiries and supporting the whole property team with first aid instances. Who we're looking for To deliver this role successfully, you'll need: good practical experience in visitor business,in tourist, heritage or relevant visitor services environment to be naturally curious about people, and with a passion to and experience of delivering the highest standards of customer service excellent organisational skills to be a confident leader, adaptable and responsive under pressure the ability to initiate service recovery without senior support good IT skills (all MS Office) The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

We're looking for an experienced Project Manager to join us to help lead a project to transform access to our collections information. We care for an internationally important collection and are investing in replacing the collections management system (CMS) we use to manage information and make it accessible to our staff, volunteers and audiences to explore, enjoy and use. This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be beyond 30th November 2025. Salary: £26,699.40 (£44,499 full-time equivalent). What it's like to work here We look after one of the world's largest art and heritage collections, with over 1 million items in our ownership, as well as a number of items on loan. Our historic collections are remarkably rich and varied, ranging from internationally significant treasures to fascinating personal effects and ephemera. They include everything from clocks to carriages, libraries to linen, ceramics to carpets, paintings to plastics, textiles to toys, sculpture to shell collections. The information we hold about the collections allows us to effectively protect them, care for them, tell their stories and bring our places to life for audiences now and in the future. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing The Collections Information Access project has several workstreams. The most significant and complex of these is replacing our Collections Management System, but alongside this are wider business benefits including implementing simpler and more efficient ways of working, developing new cataloguing and data standards, and a systematic data improvement programme. You'll drive the project through implementation, ensuring the scope is met and the project delivers the required benefits. Working with the IT project manager and product owner you'll progress through delivery to a successful go-live , keeping us on time, to cost and managing risk. You'll spearhead communications ensuring colleagues and stakeholders are clear on the projects objectives, their roles and responsibilities and the impact whilst creating a collaborative and productive culture. Who we're looking for We'd love to hear from you if you're: able to demonstrate experience of successfully delivering complex end to end project/programme management, including defining resources, leading procurement securing project teams and matrix management across multiple projects/programmes a professional with technical knowledge and skills in project management demonstrated by a recognised project (AMP PMQ/Prince) or programme management (MSP) qualification able to evidence ongoing CPD in your career to date a flexible thinker and problem-solver, skilled at negotiating and building productive networks, and confident in using your expertise to influence decisions with senior leaders a skilled communicator, with experience of managing complex and challenging situations with competing interests and a diverse range of people a leader for inclusion, who finds ways to create an inclusive culture able to demonstrate expereinece managaing up and delivering business change The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

'Looking after what we've got' is the essence of what we do every day, so with a range of buildings to care for alongside busy visitor facilities, we're looking for a Facilities & Support Services Co-ordinator to keep Longshaw in tiptop condition and running smoothly for all the people who visit and love the place. We're looking for someone to start as soon as possible. We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025. What it's like to work here Reporting to the Facilities & Support Services Manager, you'll join a team of 7, who work across the Peak District to look after our many buildings and visitor facilities. You'll be based at Longshaw, a wonderful place with spectacular views of the Peak District, ancient woodlands, parkland and heather moorland. With lots going on at all times, you can guarantee no day will be the same. What you'll be doing As the Facilities & Support Services Co-ordinator, you'll play a core part in making sure that Longshaw operates as it should, by running an efficient, effective and flexible facilities and business support service: your advice and experience will be sought after by others beyond the office team. You'll help the property team to meet their goals by keeping standards high. You'll co-ordinate maintenance and repairs (reactive, as well as planned and preventative), work with contractors, and champion best practice when it comes to compliance and business support. You'll quickly get to know the Estate, as you'll access all areas to support day-to-day operations. You'll sometimes find yourself working alone while at other times you'll be working alongside colleagues. You'll work closely with the Facilities Assistant to organise planned, preventative and reactive repairs, meet contractors and respond promptly to issues. You'll work behind the scenes, doing essential tasks to make the Estate a special place for staff and visitors alike. We're looking for someone who takes pride in everything they do and, just like us, is committed to making a difference every day. Who we're looking for We'd love to hear from you if you're: flexible and customer focussed with an understanding of good customer service standards comfortable taking responsibility for facilities or office supervision an effective communicator in a range of mediums able to work as part of a team, but also on your own initiative well organised and adaptable with a flexible approach to issues and challenges happy to multi-task and manage your own priorities and workload The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

We're looking for a regional Internal Communications Consultant, to shape the way we communicate with thousands of staff and volunteers who do so much to look after the beautiful places and spaces across the South West. Supporting the Regional Director, and the Leadership community, you'll develop and deliver an internal communications plan which will bring the regional ambition, priorities and achievements to life. You work as part of our national Internal Communications Network supporting wider on essential communications. What it's like to work here As this role covers the South-West region, your contractual place of work will be the nearest National Trust consultancy office to your home. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We'll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week. Travel will be required to the places that you'll be supporting, including attendance at regional and national events throughout the year. What you'll be doing As the voice for all internal communications in the region, you'll work with senior directors to develop and manage the internal communication plan that will inspire our people by celebrating our achievements and sharing our stories. You'll provide tactical and strategic internal communications advice to support and engage our people with our national and regional priorities. You'll partner with the regional senior management team, providing advice and support to ensure the best way communicate to and engage with their teams. You'll manage our suite of regional channels including intranet and staff newsletter, as well as organising events and rich audio-visual content. Please also read the full role profile attached to this advert. Who we're looking for We'd love to hear from you, if you have: Excellent communications skills: verbal, written and presenting A passion for working on your own initiative, developing creative and innovative solutions Proven track record of delivering communications through digital, print and face to face channels in a large, sophisticated organisation Developed and delivered an internal communication (or similar) strategy and plan Proven experience of communicating appropriately with a wide range of audiences Experience of offering advice on internal communications issues, from crisis communications to strategic business plan messaging. Experience of evaluation and interpretation of data in improving communications Great project management skills, with particular experience of event management Extensive experience of successfully managing diverse and varied workloads with tight timeframes and budgets. Skills in video editing and production and use of Adobe InDesign The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

As the public face of our properties, you'll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit. Salary: £11.65 an hour, (to be reviewed in April) We're currently undertaking our pay review process and it is likely that this salary will be increased from 1st April 2025. Contract/duration: until end of December 2025 Hours/working pattern: On average 16.5 hours a week, subject to change For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Reporting to the Welcome and Service Assistant Manager you will be joining a team of 10 Welcome and Service Assistants, however this will be a lone working role located outside in our car park. What you'll be doing You'll be working outside, as the first person to meet our visitors as they arrive you will orientate and offer them a warm welcome ensuring their visit to Sizergh starts in the best way. You'll help to keep the car park and surrounding area in good order, and provide a knowledgeable and friendly service to our visitors. Your role will focus on having great conversations about membership and growing support, encouraging visitors to support our work through becoming members. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service and a passion for sales. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role. Who we're looking for We'd love to hear from you if you are: customer focused with an understanding of the importance of great service a team player, but also can work on your own initiative well organised and adaptable willing to learn new skills have a positive attitude The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places