Anchor Group Services

Gloucester, United Kingdom Posted on 22/01/2026 Anchor offers a full range of roles nationwide. We are committed to investing in our people and providing training through our Anchor Academy. Job Description Job Role: Security Officer Working Hours: 42 hours per week - 4 on 4 off shift pattern, 7 00, 12 hour shifts Pay: £13.60 per hour Reporting to: Operations Manager Overview An experienced Security Officer is needed to join our team at Gloucester Quays. Responsibilities include conducting regular patrols, monitoring activity, responding promptly to incidents, liaising with the public and management, and maintaining accurate records in line with operational procedures. Valid SIA Licence required (CCTV Licence preferred). CCTV training will be provided. Duties Protect the client's property, people and assets by providing security services in accordance with the site's Assignment Instructions and site specific procedures. Prevent losses and damage by reporting irregularities and informing offenders of policy and procedures. Prevent and escalating incidents in a timely, accurate and appropriate manner to the Control Room / Shift Manager / Operations Manager / Emergency Services as appropriate. Operate and monitor site CCTV equipment. Complete reports by recording observations, information, occurrences and surveillance activities. Maintain organisation's stability and reputation by complying with legal requirements. Contribute to team effort by accomplishing related results as needed. Act as a first line support to customers and visitors to site, providing a professional and friendly service. Understand the needs of our customer, respond to queries and requests, and take appropriate action. Maintain professional conduct at all times. Requirements Full 5 year employment history checkable. Frontline SIA licence (DS or SG) - essential. CCTV SIA Licence - preferred. Customer service experience and confidence to handle conflict effectively. Flexible to meet job requirements. Excellent written and verbal communication skills. Smart appearance and well groomed. Reliable and punctual. High level of enthusiasm and passion. Ability to work in a fast moving environment. Benefits Full uniform provided. Free Employee Assistance Programme 24/7 with access to counselling. Free on site parking. Access to discounted SIA and First Aid training (financial support available). Auto Enrolment Pension (if earnings meet the minimum requirement). Cycle to Work Scheme available. Stream - access to pay as you earn it. Hospital Saturday Fund. Reward and recognition awards. What's Next? If you would like to be considered for this position, APPLY NOW and we will get in touch. Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, national origin, age, veteran status, disability, genetic information or any other reason prohibited by law in employment.