Delli Market Gift Card

About DELLI Hi, if you've not met DELLI before, we're a community of fun-loving, and curious, that live for the discovery of new food, flavours and people. DELLI is a platform to bring a new generation of food makers and their customers together. We believe the world of food is undergoing a fundamental shift and we are here to support the brave people that are making it happen. We allow burgeoning independent food makers to build their businesses and instantly reach a nationwide community of customers that are looking for new and more unique food options. We were founded by Simon Beckerman (Co-Founder, Chief Creative Officer) and Marie Petrovicka (Co-Founder, CEO). Simon and Marie previously worked together at Depop - a fashion marketplace founded by Simon, that sold to Etsy for $1.6B in 2021, with 20M users in 147 countries, and a team of 300! We have recently raised our Seed round from Balderton and HV and are poised for an exciting phase of growth. We're now looking for a CRM & Merchandising Executive to help drive our buyer community growth. If you are excited about creating seamless customer journeys that support independent creators and delight food enthusiasts, we'd love to meet you! Overview We're looking for a sharp, organised CRM & Merchandising Executive to take ownership of how customers experience our brand across email, push, the site and app. You'll make sure every touchpoint, from CRM flows to homepage features, is joined-up, on-brand and driving results. This hands-on, fast-paced role sits across CRM, curation and coordination: perfect for someone who loves connecting great storytelling with sharp execution; who can write like a marketer, think like a product manager, and analyse like a trader. You'll lead on CRM content and execution, curate collections and campaigns across the site, and use data to test, improve and optimise every send. You don't need to set the strategy, but you'll play a key role in making it land, and making it better each time. Key Responsibilities Own our CRM comms calendar and execution. You'll write and send newsletters and push notifications (via Klaviyo), QA every campaign, and improve performance week by week. Keep the site in sync with our campaigns. You'll update homepage modules, product collections, and featured areas so they feel cohesive, campaign-aligned, and easy for customers to understand what's live and why it matters. Make the journey seamless. You'll spot gaps between ads/social/email and the site or app, and fix them. You'll remove friction and make sure what we say and what we show are joined up. Turn insights into action. You'll look at campaign and CRM data to learn what's working (or not), and optimise accordingly. Support brand and growth with launches. You'll coordinate with internal teams, write and QA assets, and keep storytelling tight across channels and curations, keeping conversion top of mind. Coordinate with sellers, brand and ops to make sure everything goes live correctly. Keep us tidy, fast and scalable. You'll build using AI, templates and tools to reduce manual work, streamline repeatable tasks, and increase output quality. Who You Are Have 1-3 years of experience in CRM, ecommerce or marketing. Move easily between creative (copy, curation), execution (fixing broken journeys), and data - and care equally about the quality of each. Know what a great user journey feels like and obsess over making ours tighter. Are confident using tools like Klaviyo, Notion, Google Sheets or Airtable. Are open to using AI to work faster, smarter, improve creative quality, and cut down on manual work. You don't need to be an expert, but you must be curious and ready to learn. Are organised, proactive, and work confidently across multiple stakeholders and moving parts. Care about results, not just execution, and love learning from what worked, or didn't. What We Offer Be part of the growth of something truly exceptional You will get a competitive salary in line with your skills, experience, and potential Equity, everyone owns a piece of the company Staff discount to use on DELLI's online shop Once-a-week team lunch, on us Health insurance We know that you may be put off applying for our job if you think you can't tick every box, apply anyway. We're welcoming of all backgrounds and pride ourselves on having a diverse community and workforce that adds to our richness. However, you'll catch our eye if you can demonstrate a hint of the DELLI appeal within your CV to wow and excite us. If you're passionate about building innovative solutions that can make a positive impact on society and want to join a team of like-minded individuals, we would love to hear from you!