Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Salary of up to £40k (depending on experience) Sonrai is a Belfast-based AI data discovery company on a mission to help save patient lives through AI technology. We enable Biotech and Pharma companies to reduce the cost, time, and risk from early discovery to clinical trials, accelerate drug, biomarker, and diagnostics, maintain a secure and compliant Trusted Research Environment, and effectively and safely manage data. Our bioinformatic cloud product is sold on a licence fee basis, along with accompanying data science and software engineering professional services. Our clients and partners already include some of the biggest names around, and we're now looking to appoint a Customer Success Manager to help deliver our strategy. It's a great time to be joining Sonrai; over the past two years, we have: Successfully grown our customer base across a range of biotech and pharma organisations globally Grown our team to 35+ and won multiple awards Opportunity & Responsibilities The Customer Success Manager will work closely with the Director of Customer Success and the wider Sonrai team to enable success of clients and partners, and promote client growth and retention. Specific Responsibilities include: Ensure clients within your portfolio have the right tools and support to succeed. Establish strong professional relationships with each client and develop a solid understanding of their current needs and anticipate future needs. Be the primary point of contact for your clients and manage all aspects of service delivery within your portfolio. Develop and maintain sufficient knowledge of Sonrai products to carry out the role effectively. Work closely with technical teams to ensure client needs are met. Plan and lead internal and external meetings. Identify appropriate opportunities for account growth. Support client retention by planning ahead for client contract renewal. Report regularly to the Director of Customer Success on client account progress and issues. Generate Key Performance Metrics in line with business objectives. Maintain compliance with Sonrai's quality management system. UK and international travel may be required as necessary to meet with clients. Frequency of travel is dictated by business need, estimated at 1-3 short visits per year. You will have: A Life sciences, bioinformatics or software-related bachelors degree (2.1 or higher) or equivalent (relevant post graduate qualification desirable) 2+ years relevant professional experience in a customer facing role (such as at a CRO, or PAAS or SAAS company) A good understanding of the role of biomarkers and data analytics in precision medicine. Excellent project management skills including ability to plan and prioritise tasks whilst maintaining a high level of accuracy in all work carried out. Experience successfully managing projects in a professional environment. Demonstrate confident, effective and professional communication skills (written, oral and presentational). Evidence of ability to manage time and workload effectively while in a remote working environment. Ability to deal skillfully and promptly with new situations in order to identify feasible and practical solutions. Ability to work across a range of functional and organisational boundaries. Demonstrated ability to work successfully both independently and within a collaborative team including fostering trusting working relationships with internal teams and clients. Proficiency in use of project management tools. Right to work in the UK or Ireland for a minimum of 2 years from the date of any job offer from Sonrai Proficient to a relevant level of Business English Competitive salary and commission structure Employer pension contribution Enhanced Maternity Leave and Paternity Leave Opportunity to work from home 25 days annual leave plus 10 public/bank holidays Training budget / strong focus on staff development
Jul 25, 2025
Full time
Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Salary of up to £40k (depending on experience) Sonrai is a Belfast-based AI data discovery company on a mission to help save patient lives through AI technology. We enable Biotech and Pharma companies to reduce the cost, time, and risk from early discovery to clinical trials, accelerate drug, biomarker, and diagnostics, maintain a secure and compliant Trusted Research Environment, and effectively and safely manage data. Our bioinformatic cloud product is sold on a licence fee basis, along with accompanying data science and software engineering professional services. Our clients and partners already include some of the biggest names around, and we're now looking to appoint a Customer Success Manager to help deliver our strategy. It's a great time to be joining Sonrai; over the past two years, we have: Successfully grown our customer base across a range of biotech and pharma organisations globally Grown our team to 35+ and won multiple awards Opportunity & Responsibilities The Customer Success Manager will work closely with the Director of Customer Success and the wider Sonrai team to enable success of clients and partners, and promote client growth and retention. Specific Responsibilities include: Ensure clients within your portfolio have the right tools and support to succeed. Establish strong professional relationships with each client and develop a solid understanding of their current needs and anticipate future needs. Be the primary point of contact for your clients and manage all aspects of service delivery within your portfolio. Develop and maintain sufficient knowledge of Sonrai products to carry out the role effectively. Work closely with technical teams to ensure client needs are met. Plan and lead internal and external meetings. Identify appropriate opportunities for account growth. Support client retention by planning ahead for client contract renewal. Report regularly to the Director of Customer Success on client account progress and issues. Generate Key Performance Metrics in line with business objectives. Maintain compliance with Sonrai's quality management system. UK and international travel may be required as necessary to meet with clients. Frequency of travel is dictated by business need, estimated at 1-3 short visits per year. You will have: A Life sciences, bioinformatics or software-related bachelors degree (2.1 or higher) or equivalent (relevant post graduate qualification desirable) 2+ years relevant professional experience in a customer facing role (such as at a CRO, or PAAS or SAAS company) A good understanding of the role of biomarkers and data analytics in precision medicine. Excellent project management skills including ability to plan and prioritise tasks whilst maintaining a high level of accuracy in all work carried out. Experience successfully managing projects in a professional environment. Demonstrate confident, effective and professional communication skills (written, oral and presentational). Evidence of ability to manage time and workload effectively while in a remote working environment. Ability to deal skillfully and promptly with new situations in order to identify feasible and practical solutions. Ability to work across a range of functional and organisational boundaries. Demonstrated ability to work successfully both independently and within a collaborative team including fostering trusting working relationships with internal teams and clients. Proficiency in use of project management tools. Right to work in the UK or Ireland for a minimum of 2 years from the date of any job offer from Sonrai Proficient to a relevant level of Business English Competitive salary and commission structure Employer pension contribution Enhanced Maternity Leave and Paternity Leave Opportunity to work from home 25 days annual leave plus 10 public/bank holidays Training budget / strong focus on staff development
QUBIS is the commercialisation and investment arm of Queen's University Belfast, a research-intensive University and a member of the Russell Group. QUBIS is a private limited company that plays a very prominent role in the delivery of pipeline discovery science through to commercialisation. It has created over 100 spin-out companies, secured £155m in venture capital investment into Northern Ireland, and is the 3rd most active seed investor in the region. Queen's is the leading university in the UK for Entrepreneurial Impact based on production of IP, creation of spin-outs, and portfolio realisations, relative to research funding. QUBIS is expanding its innovation programme offering to support student and graduate enterprise, with the Student Launch pre-accelerator and a Graduate Launch accelerator. QUBIS now seeks to appoint a Chief Executive Officer to drive commercialisation of research outputs, drive innovation and entrepreneurship and provide strategic leadership to further develop the organisation. Reporting to the Chair of the Board, the Chief Executive Officer is responsible for the overall strategic direction and execution of QUBIS's mission. The post holder will foster innovation and entrepreneurship in Northern Ireland and execute the business of the Company on behalf of the QUBIS Board as detailed in the approved strategic and annual business plans. They will also maximise impact and commercial success by building and cultivating strategic relationships with key stakeholders and work with academic founders to realise commercialisation opportunities for Queen's. The successful candidate will be a strategic leader with experience working in a university commercialisation context or similar innovation-led environment within the deep tech sector and can demonstrate success in commercialising academic research, managing early-stage investment models, and driving portfolio growth. The role requires an effective and motivational leader, experienced in building high-performing teams and engaging a wide range of internal and external stakeholders. In addition, they will have a sharp commercial instinct and experience in IP rights, licensing, and joint ventures to maximise commercial impact.
Jul 23, 2025
Full time
QUBIS is the commercialisation and investment arm of Queen's University Belfast, a research-intensive University and a member of the Russell Group. QUBIS is a private limited company that plays a very prominent role in the delivery of pipeline discovery science through to commercialisation. It has created over 100 spin-out companies, secured £155m in venture capital investment into Northern Ireland, and is the 3rd most active seed investor in the region. Queen's is the leading university in the UK for Entrepreneurial Impact based on production of IP, creation of spin-outs, and portfolio realisations, relative to research funding. QUBIS is expanding its innovation programme offering to support student and graduate enterprise, with the Student Launch pre-accelerator and a Graduate Launch accelerator. QUBIS now seeks to appoint a Chief Executive Officer to drive commercialisation of research outputs, drive innovation and entrepreneurship and provide strategic leadership to further develop the organisation. Reporting to the Chair of the Board, the Chief Executive Officer is responsible for the overall strategic direction and execution of QUBIS's mission. The post holder will foster innovation and entrepreneurship in Northern Ireland and execute the business of the Company on behalf of the QUBIS Board as detailed in the approved strategic and annual business plans. They will also maximise impact and commercial success by building and cultivating strategic relationships with key stakeholders and work with academic founders to realise commercialisation opportunities for Queen's. The successful candidate will be a strategic leader with experience working in a university commercialisation context or similar innovation-led environment within the deep tech sector and can demonstrate success in commercialising academic research, managing early-stage investment models, and driving portfolio growth. The role requires an effective and motivational leader, experienced in building high-performing teams and engaging a wide range of internal and external stakeholders. In addition, they will have a sharp commercial instinct and experience in IP rights, licensing, and joint ventures to maximise commercial impact.
ARC Regulatory is seeking a dynamic Head of Product Development - IVD to lead the transition of diagnostic products from Research Use Only (RUO) to Investigational Use Only (IUO). This senior role offers the opportunity to shape product strategy, drive assay development, and manage cross-functional initiatives with Regulatory, Clinical, QA, and Lab teams. Key Responsibilities Lead end-to-end IVD development from RUO to IUO. Define product roadmaps and oversee assay design, validation, and tech transfer. Ensure compliance with ISO 13485, FDA 21 CFR Part 820, IVDR, and ISO 14971. Inspire cross-functional teams and collaborate with internal and external stakeholders. Oversee project timelines, budgets, and regulatory readiness for clinical trials. Qualifications PhD/MSc in Biological Sciences or related field. 5+ years in IVD or life sciences product development. Proven experience in regulatory and clinical readiness for IVD products. Strong knowledge of design control, quality systems, and assay validation. Preferred Experience with companion diagnostics or LDT strategies. Familiarity with digital health or SaMD.
Jul 10, 2025
Full time
ARC Regulatory is seeking a dynamic Head of Product Development - IVD to lead the transition of diagnostic products from Research Use Only (RUO) to Investigational Use Only (IUO). This senior role offers the opportunity to shape product strategy, drive assay development, and manage cross-functional initiatives with Regulatory, Clinical, QA, and Lab teams. Key Responsibilities Lead end-to-end IVD development from RUO to IUO. Define product roadmaps and oversee assay design, validation, and tech transfer. Ensure compliance with ISO 13485, FDA 21 CFR Part 820, IVDR, and ISO 14971. Inspire cross-functional teams and collaborate with internal and external stakeholders. Oversee project timelines, budgets, and regulatory readiness for clinical trials. Qualifications PhD/MSc in Biological Sciences or related field. 5+ years in IVD or life sciences product development. Proven experience in regulatory and clinical readiness for IVD products. Strong knowledge of design control, quality systems, and assay validation. Preferred Experience with companion diagnostics or LDT strategies. Familiarity with digital health or SaMD.