2nd Floor, 80 Victoria St, London SW1E 5JL, UK Job Description Posted Wednesday 26 March 2025 at 01:00 Expired Tuesday 29 April 2025 at 00:59 We have an exciting new role Responsibilities for this role include but are not limited to: We have an exciting opportunity for a Service Desk Analyst to join our Technology & Innovation team, based at our London Victoria office. This key role provides high-quality IT support across the firm, ensuring technical issues are resolved efficiently while maintaining excellent service levels. This is a full-time office-based role, with potential for agile working after completing probation. About the role As the first point of contact for IT support, you will assist colleagues via email, telephone, in person, and MS Teams. Responsibilities include logging and managing IT support requests, troubleshooting and escalating issues to minimise disruption, and maintaining IT equipment, including preparing meeting rooms for online presentations. You'll also contribute to knowledge sharing within the team and support IT projects as required. The Service Desk team operates Monday to Friday, with shifts on rotation: 8:00 AM - 4:15 PM 9:00 AM - 5:15 PM 10:00 AM - 6:15 PM About you With experience in IT support, ideally within professional services, you'll have strong knowledge of Microsoft Office 365, Active Directory, Intune, Mimecast, VPNs, and two-factor authentication, along with hands-on experience supporting iPhones, laptops, and multi-screen setups. A proactive, service-driven approach, excellent problem-solving and communication skills, and the ability to work independently under pressure are essential. You'll spend at least 60% of your working week in the office, though arrangements may vary. Our strong culture emphasizes working together in the office, fostering collaboration and cohesion among our team. At Cripps, our purpose is to make a positive and lasting difference. In 2024, we became a certified B Corporation, demonstrating our commitment to social and environmental responsibility. We are transparent about our progress and dedicated to continuous improvement as a sustainable and inclusive business. Join us to contribute to meaningful change, champion ambitious goals, and make a personal impact on our people, clients, our planet, and communities.
Jul 06, 2025
Full time
2nd Floor, 80 Victoria St, London SW1E 5JL, UK Job Description Posted Wednesday 26 March 2025 at 01:00 Expired Tuesday 29 April 2025 at 00:59 We have an exciting new role Responsibilities for this role include but are not limited to: We have an exciting opportunity for a Service Desk Analyst to join our Technology & Innovation team, based at our London Victoria office. This key role provides high-quality IT support across the firm, ensuring technical issues are resolved efficiently while maintaining excellent service levels. This is a full-time office-based role, with potential for agile working after completing probation. About the role As the first point of contact for IT support, you will assist colleagues via email, telephone, in person, and MS Teams. Responsibilities include logging and managing IT support requests, troubleshooting and escalating issues to minimise disruption, and maintaining IT equipment, including preparing meeting rooms for online presentations. You'll also contribute to knowledge sharing within the team and support IT projects as required. The Service Desk team operates Monday to Friday, with shifts on rotation: 8:00 AM - 4:15 PM 9:00 AM - 5:15 PM 10:00 AM - 6:15 PM About you With experience in IT support, ideally within professional services, you'll have strong knowledge of Microsoft Office 365, Active Directory, Intune, Mimecast, VPNs, and two-factor authentication, along with hands-on experience supporting iPhones, laptops, and multi-screen setups. A proactive, service-driven approach, excellent problem-solving and communication skills, and the ability to work independently under pressure are essential. You'll spend at least 60% of your working week in the office, though arrangements may vary. Our strong culture emphasizes working together in the office, fostering collaboration and cohesion among our team. At Cripps, our purpose is to make a positive and lasting difference. In 2024, we became a certified B Corporation, demonstrating our commitment to social and environmental responsibility. We are transparent about our progress and dedicated to continuous improvement as a sustainable and inclusive business. Join us to contribute to meaningful change, champion ambitious goals, and make a personal impact on our people, clients, our planet, and communities.
11 November 2024 We have an exciting new role . Due to our continued growth, we are excited to offer an opportunity for a talented cloud engineer to join our dynamic team. This is a full-time role and can be based from any of our three offices: Horsham, London Victoria, or Tunbridge Wells. About the role As a cloud engineer, you will be instrumental in overseeing our cloud architecture and leading the technical aspects of our transition to cloud-based services. You will be influential in advancing our technology strategy, including the migration of solutions to SaaS and cloud hosting platforms. About you Ideally, you will be working in a similar industry sector and have extensive experience leading the implementation and support of cloud-based solutions. Expertise in Microsoft Azure and Microsoft 365 is essential. Additionally, experience in managing cloud security and project delivery will be highly advantageous. You should be a confident communicator capable of engaging with various teams across the firm. A passion for problem-solving (with a view on the commerciality of a decision), a commercial mindset, and a commitment to continuous personal and professional development are also crucial. Hybrid working statement You'll spend at least 60% of your working week in the office, though we know there is no one-size-fits-all and arrangements may vary from role to role. Our strong culture is founded on working together in the office, which we aim to maintain through our people being regularly co-located, working cohesively and in collaboration with one another. A certified B Corp At Cripps, our purpose is to make a positive and lasting difference. It's why we do what we do. In 2024, we became a certified B Corporation to make a legal and very public commitment that we mean what we say. As one of only a handful of UK B Corp law firms, we are held accountable to our social and environmental promises. We are transparent on what we are doing well and where we are falling short. We are excited about the opportunities this affords us to continually improve as a responsible, sustainable, and inclusive business. Come and join us to help solve real world problems, champion big ambitions, and make a personal impact on our people, our clients, our planet, and our communities.
Jul 06, 2025
Full time
11 November 2024 We have an exciting new role . Due to our continued growth, we are excited to offer an opportunity for a talented cloud engineer to join our dynamic team. This is a full-time role and can be based from any of our three offices: Horsham, London Victoria, or Tunbridge Wells. About the role As a cloud engineer, you will be instrumental in overseeing our cloud architecture and leading the technical aspects of our transition to cloud-based services. You will be influential in advancing our technology strategy, including the migration of solutions to SaaS and cloud hosting platforms. About you Ideally, you will be working in a similar industry sector and have extensive experience leading the implementation and support of cloud-based solutions. Expertise in Microsoft Azure and Microsoft 365 is essential. Additionally, experience in managing cloud security and project delivery will be highly advantageous. You should be a confident communicator capable of engaging with various teams across the firm. A passion for problem-solving (with a view on the commerciality of a decision), a commercial mindset, and a commitment to continuous personal and professional development are also crucial. Hybrid working statement You'll spend at least 60% of your working week in the office, though we know there is no one-size-fits-all and arrangements may vary from role to role. Our strong culture is founded on working together in the office, which we aim to maintain through our people being regularly co-located, working cohesively and in collaboration with one another. A certified B Corp At Cripps, our purpose is to make a positive and lasting difference. It's why we do what we do. In 2024, we became a certified B Corporation to make a legal and very public commitment that we mean what we say. As one of only a handful of UK B Corp law firms, we are held accountable to our social and environmental promises. We are transparent on what we are doing well and where we are falling short. We are excited about the opportunities this affords us to continually improve as a responsible, sustainable, and inclusive business. Come and join us to help solve real world problems, champion big ambitions, and make a personal impact on our people, our clients, our planet, and our communities.
11 November 2024 We have an exciting new role . Due to our continued growth, we are excited to offer an opportunity for a talented cloud engineer to join our dynamic team. This is a full-time role and can be based from any of our three offices: Horsham, London Victoria, or Tunbridge Wells. About the role As a cloud engineer, you will be instrumental in overseeing our cloud architecture and leading the technical aspects of our transition to cloud-based services. You will be influential in advancing our technology strategy, including the migration of solutions to SaaS and cloud hosting platforms. About you Ideally, you will be working in a similar industry sector and have extensive experience leading the implementation and support of cloud-based solutions. Expertise in Microsoft Azure and Microsoft 365 is essential. Additionally, experience in managing cloud security and project delivery will be highly advantageous. You should be a confident communicator capable of engaging with various teams across the firm. A passion for problem-solving (with a view on the commerciality of a decision), a commercial mindset, and a commitment to continuous personal and professional development are also crucial. Hybrid working statement You'll spend at least 60% of your working week in the office, though we know there is no one-size-fits-all and arrangements may vary from role to role. Our strong culture is founded on working together in the office, which we aim to maintain through our people being regularly co-located, working cohesively and in collaboration with one another. A certified B Corp At Cripps, our purpose is to make a positive and lasting difference. It's why we do what we do. In 2024, we became a certified B Corporation to make a legal and very public commitment that we mean what we say. As one of only a handful of UK B Corp law firms, we are held accountable to our social and environmental promises. We are transparent on what we are doing well and where we are falling short. We are excited about the opportunities this affords us to continually improve as a responsible, sustainable, and inclusive business. Come and join us to help solve real world problems, champion big ambitions, and make a personal impact on our people, our clients, our planet, and our communities.
Jul 05, 2025
Full time
11 November 2024 We have an exciting new role . Due to our continued growth, we are excited to offer an opportunity for a talented cloud engineer to join our dynamic team. This is a full-time role and can be based from any of our three offices: Horsham, London Victoria, or Tunbridge Wells. About the role As a cloud engineer, you will be instrumental in overseeing our cloud architecture and leading the technical aspects of our transition to cloud-based services. You will be influential in advancing our technology strategy, including the migration of solutions to SaaS and cloud hosting platforms. About you Ideally, you will be working in a similar industry sector and have extensive experience leading the implementation and support of cloud-based solutions. Expertise in Microsoft Azure and Microsoft 365 is essential. Additionally, experience in managing cloud security and project delivery will be highly advantageous. You should be a confident communicator capable of engaging with various teams across the firm. A passion for problem-solving (with a view on the commerciality of a decision), a commercial mindset, and a commitment to continuous personal and professional development are also crucial. Hybrid working statement You'll spend at least 60% of your working week in the office, though we know there is no one-size-fits-all and arrangements may vary from role to role. Our strong culture is founded on working together in the office, which we aim to maintain through our people being regularly co-located, working cohesively and in collaboration with one another. A certified B Corp At Cripps, our purpose is to make a positive and lasting difference. It's why we do what we do. In 2024, we became a certified B Corporation to make a legal and very public commitment that we mean what we say. As one of only a handful of UK B Corp law firms, we are held accountable to our social and environmental promises. We are transparent on what we are doing well and where we are falling short. We are excited about the opportunities this affords us to continually improve as a responsible, sustainable, and inclusive business. Come and join us to help solve real world problems, champion big ambitions, and make a personal impact on our people, our clients, our planet, and our communities.