Sword is a leading provider of business technology solutions within the Energy, Public, and Finance Sectors, driving transformational change for our clients. We leverage proven technology, specialist teams, and domain expertise to build solid technical foundations across platforms, data, and business applications. Our passion lies in using technology to solve business problems, working closely with clients to help achieve their goals. About the role: Risk Assessment: Assist in identifying, assessing, and prioritising risks across the organisation. Conduct risk assessments to evaluate the likelihood and potential impact of risks on business operations and objectives. Compliance Monitoring: Monitor regulatory developments and changes in laws, regulations, and industry standards. Assess the organisation's compliance with applicable regulations, standards, and internal policies. Resilience Planning: Support the Senior Resilience BCP/DR Advisor in developing and maintaining IT resilience and business continuity plans to ensure the organisation's ability to respond to and recover from IT disruptions. Incident Response and Management: Support DR-related incident response activities, including investigating IT security incidents, breaches, and disruptions. Issue Identification: Identify and document control deficiencies, compliance gaps, and areas for improvement. Collaborate with stakeholders to develop actionable recommendations and corrective action plans. Documentation and Reporting: Maintain accurate documentation of risk assessments, compliance reviews, control testing activities, and remediation efforts. Prepare regular reports for management and stakeholders. Policy and Procedure Development: Assist in developing and maintaining risk management, compliance, and control-related policies, procedures, and guidelines, ensuring alignment with regulatory requirements and industry best practices. Vendor Risk Management Support: Assist in assessing and managing risks associated with third-party vendors and service providers, evaluating controls and contractual adherence. Continuous Improvement: Identify opportunities to enhance risk management, compliance, and control processes. Recommend and implement improvements to strengthen the organisation's environment. Project Work: Contribute to project activities to ensure GRC requirements are understood and addressed. Roles and Responsibilities: Support the Global Risk & Compliance Senior Manager in delivering governance, compliance, and risk activities, including: Supporting security, audit, and compliance activities Ensuring the successful delivery of initiatives and projects within the Risk and Compliance environment Addressing findings from risks or audits Maintaining an accurate record of risks, events, and issues in the ISMS Supporting internal and external audit investigations Ensuring audit activities are conducted according to standards Working independently with clearly defined processes Using performance metrics to improve output Providing out-of-hours support via an on-call rota if required Requirements: Key skills and experience include: Excellent communication skills, capable of conveying compliance and risk concepts to both technical and non-technical audiences Significant experience in control management for governance, compliance, IT audits, IS assurance, and risk management CISA, CISM, or equivalent certification preferred BSc or equivalent in an IT-related field preferred Ability to communicate effectively with technical teams to gather information and requirements Understanding of regulatory requirements (e.g., GDPR, Data Protection Act) and industry-specific regulations Experience implementing compliance and control frameworks Proficiency in IT governance and quality standards Knowledge of security management frameworks like ISO/IEC 27001, ITIL, COBIT, NIST standards Strong stakeholder management skills High integrity and professionalism in handling confidential matters Familiarity with risk management tools like OneTrust or similar is preferred Benefits: At Sword, we value our people, invest in their development, and foster inclusive teams. Our benefits include: Competitive salary Personalised career development plans with learning opportunities Flexible working arrangements Generous annual leave, family-friendly benefits, pension scheme, private health, and well-being schemes We are committed to diversity and inclusion and are proud to be an equal opportunities employer. If you have relevant skills and experience, please apply, highlighting your transferable skills. Let us know if you require any adjustments during the hiring process.
Jul 05, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public, and Finance Sectors, driving transformational change for our clients. We leverage proven technology, specialist teams, and domain expertise to build solid technical foundations across platforms, data, and business applications. Our passion lies in using technology to solve business problems, working closely with clients to help achieve their goals. About the role: Risk Assessment: Assist in identifying, assessing, and prioritising risks across the organisation. Conduct risk assessments to evaluate the likelihood and potential impact of risks on business operations and objectives. Compliance Monitoring: Monitor regulatory developments and changes in laws, regulations, and industry standards. Assess the organisation's compliance with applicable regulations, standards, and internal policies. Resilience Planning: Support the Senior Resilience BCP/DR Advisor in developing and maintaining IT resilience and business continuity plans to ensure the organisation's ability to respond to and recover from IT disruptions. Incident Response and Management: Support DR-related incident response activities, including investigating IT security incidents, breaches, and disruptions. Issue Identification: Identify and document control deficiencies, compliance gaps, and areas for improvement. Collaborate with stakeholders to develop actionable recommendations and corrective action plans. Documentation and Reporting: Maintain accurate documentation of risk assessments, compliance reviews, control testing activities, and remediation efforts. Prepare regular reports for management and stakeholders. Policy and Procedure Development: Assist in developing and maintaining risk management, compliance, and control-related policies, procedures, and guidelines, ensuring alignment with regulatory requirements and industry best practices. Vendor Risk Management Support: Assist in assessing and managing risks associated with third-party vendors and service providers, evaluating controls and contractual adherence. Continuous Improvement: Identify opportunities to enhance risk management, compliance, and control processes. Recommend and implement improvements to strengthen the organisation's environment. Project Work: Contribute to project activities to ensure GRC requirements are understood and addressed. Roles and Responsibilities: Support the Global Risk & Compliance Senior Manager in delivering governance, compliance, and risk activities, including: Supporting security, audit, and compliance activities Ensuring the successful delivery of initiatives and projects within the Risk and Compliance environment Addressing findings from risks or audits Maintaining an accurate record of risks, events, and issues in the ISMS Supporting internal and external audit investigations Ensuring audit activities are conducted according to standards Working independently with clearly defined processes Using performance metrics to improve output Providing out-of-hours support via an on-call rota if required Requirements: Key skills and experience include: Excellent communication skills, capable of conveying compliance and risk concepts to both technical and non-technical audiences Significant experience in control management for governance, compliance, IT audits, IS assurance, and risk management CISA, CISM, or equivalent certification preferred BSc or equivalent in an IT-related field preferred Ability to communicate effectively with technical teams to gather information and requirements Understanding of regulatory requirements (e.g., GDPR, Data Protection Act) and industry-specific regulations Experience implementing compliance and control frameworks Proficiency in IT governance and quality standards Knowledge of security management frameworks like ISO/IEC 27001, ITIL, COBIT, NIST standards Strong stakeholder management skills High integrity and professionalism in handling confidential matters Familiarity with risk management tools like OneTrust or similar is preferred Benefits: At Sword, we value our people, invest in their development, and foster inclusive teams. Our benefits include: Competitive salary Personalised career development plans with learning opportunities Flexible working arrangements Generous annual leave, family-friendly benefits, pension scheme, private health, and well-being schemes We are committed to diversity and inclusion and are proud to be an equal opportunities employer. If you have relevant skills and experience, please apply, highlighting your transferable skills. Let us know if you require any adjustments during the hiring process.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Sword IACS Consulting Security team provide consultancy services to help our customers understand the existing security posture of their Operational Technology (OT) environment, identifying where potential gaps or vulnerabilities exist while introducing appropriate security improvements and ways of working. Description of Duties: The candidate should have excellent communication skills, both written and oral, and the ability to interact effectively with fellow team members and our customers Customer interaction can be from executive level down to highly technical analysts working in structured and unstructured situations Participation in control system cyber security audits and risk assessments Inventory gathering on offshore and onshore industrial locations Creation and interpretation of OT network topology diagrams and data flows Creation and installation of baseline cyber security controls Creation of relevant customer focused processes and procedures based on industry standards (e.g., IEC62443, OG86 etc.) Implementation of defined cyber security controls on customer systems Deployment of cyber security technologies, standards, processes and procedures. Basic Qualifications Requirements Skills: Relevant degree or any relevant experience Basic Offshore Safety Induction and Emergency Training (BOSIET) desirable but not mandatory MCSE/MCSA/CCNA or any equivalent knowledge in these areas Working knowledge of basic process control systems and components Good analytical skills Knowledge of Industry security standards Knowledge of security 'Best Practices' Technical documentation preparation and review Experience with existing security tools and technologies Knowledge of Operating Systems Knowledge of networking Deployment of anti-malware technologies Knowledge of industrial site safety practices At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Jul 05, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. The Sword IACS Consulting Security team provide consultancy services to help our customers understand the existing security posture of their Operational Technology (OT) environment, identifying where potential gaps or vulnerabilities exist while introducing appropriate security improvements and ways of working. Description of Duties: The candidate should have excellent communication skills, both written and oral, and the ability to interact effectively with fellow team members and our customers Customer interaction can be from executive level down to highly technical analysts working in structured and unstructured situations Participation in control system cyber security audits and risk assessments Inventory gathering on offshore and onshore industrial locations Creation and interpretation of OT network topology diagrams and data flows Creation and installation of baseline cyber security controls Creation of relevant customer focused processes and procedures based on industry standards (e.g., IEC62443, OG86 etc.) Implementation of defined cyber security controls on customer systems Deployment of cyber security technologies, standards, processes and procedures. Basic Qualifications Requirements Skills: Relevant degree or any relevant experience Basic Offshore Safety Induction and Emergency Training (BOSIET) desirable but not mandatory MCSE/MCSA/CCNA or any equivalent knowledge in these areas Working knowledge of basic process control systems and components Good analytical skills Knowledge of Industry security standards Knowledge of security 'Best Practices' Technical documentation preparation and review Experience with existing security tools and technologies Knowledge of Operating Systems Knowledge of networking Deployment of anti-malware technologies Knowledge of industrial site safety practices At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: Join Sword Group as a Business Change Consultant and become a key player in shaping and supporting our enterprise customers improve their digital maturity and adopt modern ways of working. Your expertise will ensure that our customers have a user-centred approach to change and will directly influence the efficiency and success of our projects across the Energy, Public, and Finance sectors through enthusiastic adoption of new ways of working. Your role goes beyond training and communications, you'll empower teams by taking them on a journey to behavioural change, digital maturity, collaboration and innovation. Your attention to detail and proactive mindset will drive productivity improvement, optimise working practices and a more collaborative and inclusive working culture. By fostering a culture of collaboration, self-improvement, innovation, and effectiveness, you will play a vital role in ensuring project success and value-add digital transformation. The role involves a mix of strategic planning, business stakeholder engagement, training and adoption management, and hands-on support to ensure that new systems, processes and ways of working are effectively adopted within an organisation. An Business Change Consultant is responsible for several key activities: Business Change Management: Designing, planning and delivering change management aligned to customer needs and capabilities to deliver value-add business outcomes such as the adoption of new solutions, improving digital skills and driving modern ways of working. Business Impact Assessment: Conducting readiness assessments, gathering working practices and requirements, assessing business change and digital skill capabilities and identifying risks and opportunities to factor into change planning. Communications and Campaigns: Specifying and designing change and adoption collateral, developing and delivering targeted and measurable communication plans and campaigns, and providing knowledge transfer to change agents. Executive Engagement: Engaging with executive teams and key stakeholders to understand needs and ensure alignment and support for change and adoption initiatives. Digital Skills Maturity: Assessing the maturity of Digital Skills across customer organisations and teams to shape requirements for change and adoption planning and developing learning paths that incorporate training content, events, change community development and collateral to support adoption of new ways of working. Collaboration: Working closely with customer stakeholders and in-house communications and change management teams to ensure successful adoption and business outcomes. Here are the key skills and experience relevant to this role: PROSCI ADKAR Certification or experience Excellent written communication and presentation skills Excellent presentation and stakeholder engagement skills Excellent workshop design and delivery skills including focus groups and envisioning workshops Excellent knowledge of Microsoft 365 tools and capabilities Experience assessing and developing Personas based on organisational needs Training design and learning path development experience on Microsoft Teams and Microsoft Office Suite of tools Classroom Training and Webinar Training design and delivery experience Microsoft Copilot knowledge and experience preferable At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Jul 05, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: Join Sword Group as a Business Change Consultant and become a key player in shaping and supporting our enterprise customers improve their digital maturity and adopt modern ways of working. Your expertise will ensure that our customers have a user-centred approach to change and will directly influence the efficiency and success of our projects across the Energy, Public, and Finance sectors through enthusiastic adoption of new ways of working. Your role goes beyond training and communications, you'll empower teams by taking them on a journey to behavioural change, digital maturity, collaboration and innovation. Your attention to detail and proactive mindset will drive productivity improvement, optimise working practices and a more collaborative and inclusive working culture. By fostering a culture of collaboration, self-improvement, innovation, and effectiveness, you will play a vital role in ensuring project success and value-add digital transformation. The role involves a mix of strategic planning, business stakeholder engagement, training and adoption management, and hands-on support to ensure that new systems, processes and ways of working are effectively adopted within an organisation. An Business Change Consultant is responsible for several key activities: Business Change Management: Designing, planning and delivering change management aligned to customer needs and capabilities to deliver value-add business outcomes such as the adoption of new solutions, improving digital skills and driving modern ways of working. Business Impact Assessment: Conducting readiness assessments, gathering working practices and requirements, assessing business change and digital skill capabilities and identifying risks and opportunities to factor into change planning. Communications and Campaigns: Specifying and designing change and adoption collateral, developing and delivering targeted and measurable communication plans and campaigns, and providing knowledge transfer to change agents. Executive Engagement: Engaging with executive teams and key stakeholders to understand needs and ensure alignment and support for change and adoption initiatives. Digital Skills Maturity: Assessing the maturity of Digital Skills across customer organisations and teams to shape requirements for change and adoption planning and developing learning paths that incorporate training content, events, change community development and collateral to support adoption of new ways of working. Collaboration: Working closely with customer stakeholders and in-house communications and change management teams to ensure successful adoption and business outcomes. Here are the key skills and experience relevant to this role: PROSCI ADKAR Certification or experience Excellent written communication and presentation skills Excellent presentation and stakeholder engagement skills Excellent workshop design and delivery skills including focus groups and envisioning workshops Excellent knowledge of Microsoft 365 tools and capabilities Experience assessing and developing Personas based on organisational needs Training design and learning path development experience on Microsoft Teams and Microsoft Office Suite of tools Classroom Training and Webinar Training design and delivery experience Microsoft Copilot knowledge and experience preferable At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: We are seeking someone with exceptional technical deployment and troubleshooting skills covering a wide range of technologies. The ideal candidate will have a strong understanding of network security and associated technologies and be able to demonstrate a logical and methodical approach to design, implementation and troubleshooting. Here's what the role looks like: Candidates must have excellent communication skills and be able to lead projects from design through to implementation and take ownership of problems to ensure the necessary steps are taken to diagnose and troubleshoot issues. Project Engineering, including but not limited to Low Level Design activity, implementation services and consultancy services. Provide expert level support to all clients and act as an internal point of escalation for all support related incidents where required. Troubleshooting and diagnosis of all network and security related incidents Mentoring other members of the team Participating in the on-call rota Here are the key skills and experience relevant to this role: Extensive experience in a similar role or field based / consulting role CCNP, Routing, Switching & Security with Data Centre experience in Nexus Strong understanding of network security principles and associated technologies Experience of troubleshooting complex enterprise networks and associated technologies Knowledge of Wide Area Networking technologies and associated routing protocols such as EIGRP, OSPF and BGP is essential to this role Experience of administering and troubleshooting the following technologies and platforms is essential. Cisco ISR and ASR Routers (2900/4000/1000ASR) Cisco Hyperflex and UCSx Cisco ASA Firewalls Cisco Switching (3850/3650/2960X/4500X) and associated technologies such as VTP, STP, VSS Cisco Data Centre Switching (Nexus 5K/7K/9K) and associated technology such as VPC and VDC IPSec VPN Configuration and Administration Cisco FirePOWER IPS Cisco FirePOWER Threat Defence Cisco SD-WAN o Cisco DNAC and Prime Cisco Wireless - WLC's (C9800 series) Palo Alto Networks Firewalls Azure and AWS cloud environments You will be required to pass the Non-Police Personnel Vetting (NPPV) Security Clearance as set by Warwickshire Police Experience of administering and troubleshooting the following is desirable. Cisco Meraki Wireless, Security and Switching technologies. Cisco Identity Services Engine (ISE) Cisco ACI - Application Centric Infrastructure HP and Aruba Platforms Cisco DevNet API, SDK At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Jul 05, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: We are seeking someone with exceptional technical deployment and troubleshooting skills covering a wide range of technologies. The ideal candidate will have a strong understanding of network security and associated technologies and be able to demonstrate a logical and methodical approach to design, implementation and troubleshooting. Here's what the role looks like: Candidates must have excellent communication skills and be able to lead projects from design through to implementation and take ownership of problems to ensure the necessary steps are taken to diagnose and troubleshoot issues. Project Engineering, including but not limited to Low Level Design activity, implementation services and consultancy services. Provide expert level support to all clients and act as an internal point of escalation for all support related incidents where required. Troubleshooting and diagnosis of all network and security related incidents Mentoring other members of the team Participating in the on-call rota Here are the key skills and experience relevant to this role: Extensive experience in a similar role or field based / consulting role CCNP, Routing, Switching & Security with Data Centre experience in Nexus Strong understanding of network security principles and associated technologies Experience of troubleshooting complex enterprise networks and associated technologies Knowledge of Wide Area Networking technologies and associated routing protocols such as EIGRP, OSPF and BGP is essential to this role Experience of administering and troubleshooting the following technologies and platforms is essential. Cisco ISR and ASR Routers (2900/4000/1000ASR) Cisco Hyperflex and UCSx Cisco ASA Firewalls Cisco Switching (3850/3650/2960X/4500X) and associated technologies such as VTP, STP, VSS Cisco Data Centre Switching (Nexus 5K/7K/9K) and associated technology such as VPC and VDC IPSec VPN Configuration and Administration Cisco FirePOWER IPS Cisco FirePOWER Threat Defence Cisco SD-WAN o Cisco DNAC and Prime Cisco Wireless - WLC's (C9800 series) Palo Alto Networks Firewalls Azure and AWS cloud environments You will be required to pass the Non-Police Personnel Vetting (NPPV) Security Clearance as set by Warwickshire Police Experience of administering and troubleshooting the following is desirable. Cisco Meraki Wireless, Security and Switching technologies. Cisco Identity Services Engine (ISE) Cisco ACI - Application Centric Infrastructure HP and Aruba Platforms Cisco DevNet API, SDK At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: We are seeking someone with exceptional technical deployment and troubleshooting skills covering a wide range of technologies. The ideal candidate will have a strong understanding of network security and associated technologies and be able to demonstrate a logical and methodical approach to design, implementation and troubleshooting. Here's what the role looks like: Candidates must have excellent communication skills and be able to lead projects from design through to implementation and take ownership of problems to ensure the necessary steps are taken to diagnose and troubleshoot issues. Project Engineering, including but not limited to Low Level Design activity, implementation services and consultancy services. Provide expert level support to all clients and act as an internal point of escalation for all support related incidents where required. Troubleshooting and diagnosis of all network and security related incidents Mentoring other members of the team Participating in the on-call rota Here are the key skills and experience relevant to this role: Extensive experience in a similar role or field based / consulting role CCNP, Routing, Switching & Security with Data Centre experience in Nexus Strong understanding of network security principles and associated technologies Experience of troubleshooting complex enterprise networks and associated technologies Knowledge of Wide Area Networking technologies and associated routing protocols such as EIGRP, OSPF and BGP is essential to this role Experience of administering and troubleshooting the following technologies and platforms is essential. Cisco ISR and ASR Routers (2900/4000/1000ASR) Cisco Hyperflex and UCSx Cisco ASA Firewalls Cisco Switching (3850/3650/2960X/4500X) and associated technologies such as VTP, STP, VSS Cisco Data Centre Switching (Nexus 5K/7K/9K) and associated technology such as VPC and VDC IPSec VPN Configuration and Administration Cisco FirePOWER IPS Cisco FirePOWER Threat Defence Cisco SD-WAN o Cisco DNAC and Prime Cisco Wireless - WLC's (C9800 series) Palo Alto Networks Firewalls Azure and AWS cloud environments You will be required to pass the Non-Police Personnel Vetting (NPPV) Security Clearance as set by Warwickshire Police Experience of administering and troubleshooting the following is desirable. Cisco Meraki Wireless, Security and Switching technologies. Cisco Identity Services Engine (ISE) Cisco ACI - Application Centric Infrastructure HP and Aruba Platforms Cisco DevNet API, SDK At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Jul 05, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: We are seeking someone with exceptional technical deployment and troubleshooting skills covering a wide range of technologies. The ideal candidate will have a strong understanding of network security and associated technologies and be able to demonstrate a logical and methodical approach to design, implementation and troubleshooting. Here's what the role looks like: Candidates must have excellent communication skills and be able to lead projects from design through to implementation and take ownership of problems to ensure the necessary steps are taken to diagnose and troubleshoot issues. Project Engineering, including but not limited to Low Level Design activity, implementation services and consultancy services. Provide expert level support to all clients and act as an internal point of escalation for all support related incidents where required. Troubleshooting and diagnosis of all network and security related incidents Mentoring other members of the team Participating in the on-call rota Here are the key skills and experience relevant to this role: Extensive experience in a similar role or field based / consulting role CCNP, Routing, Switching & Security with Data Centre experience in Nexus Strong understanding of network security principles and associated technologies Experience of troubleshooting complex enterprise networks and associated technologies Knowledge of Wide Area Networking technologies and associated routing protocols such as EIGRP, OSPF and BGP is essential to this role Experience of administering and troubleshooting the following technologies and platforms is essential. Cisco ISR and ASR Routers (2900/4000/1000ASR) Cisco Hyperflex and UCSx Cisco ASA Firewalls Cisco Switching (3850/3650/2960X/4500X) and associated technologies such as VTP, STP, VSS Cisco Data Centre Switching (Nexus 5K/7K/9K) and associated technology such as VPC and VDC IPSec VPN Configuration and Administration Cisco FirePOWER IPS Cisco FirePOWER Threat Defence Cisco SD-WAN o Cisco DNAC and Prime Cisco Wireless - WLC's (C9800 series) Palo Alto Networks Firewalls Azure and AWS cloud environments You will be required to pass the Non-Police Personnel Vetting (NPPV) Security Clearance as set by Warwickshire Police Experience of administering and troubleshooting the following is desirable. Cisco Meraki Wireless, Security and Switching technologies. Cisco Identity Services Engine (ISE) Cisco ACI - Application Centric Infrastructure HP and Aruba Platforms Cisco DevNet API, SDK At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the Role: As a Software Engineer with us, you'll be part of a close-knit team delivering high-quality, scalable software solutions across the full stack using modern Microsoft technologies. You'll play a hands-on role in the full development lifecycle - from gathering requirements and designing solutions to building, testing, and deploying them in Azure. You'll be working primarily with C#, .NET Core, ASP.NET MVC, JavaScript, Angular, and SQL Server to develop and maintain both internal and client-facing applications. Your day-to-day could include writing robust APIs, improving database performance, enhancing user interfaces, or collaborating with stakeholders to understand their needs and deliver real business value. You'll have the opportunity to contribute to new feature development, drive continuous improvement of our systems, and support clients by solving technical problems that make a real difference. You'll also play an active role in Agile ceremonies, work within Azure DevOps to manage your workflow, and contribute to documentation that supports quality delivery. If you enjoy solving complex problems, writing clean code, and working with a supportive and forward-thinking team, this role offers the variety and challenge you're looking for. As the Software Engineer, you will: Designing and developing full-stack applications using C#, .NET Core, ASP.NET MVC, HTML, JavaScript, JQuery, Angular and SQL Server. Writing clean, efficient and testable code that powers data-driven applications and APIs. Deploying and supporting applications in Microsoft Azure. Creating and optimising SQL Server queries and routines to improve performance and reliability. Investigating and resolving technical issues reported by users, collaborating across teams to deliver fixes. Engaging with stakeholders to understand requirements and deliver tailored solutions. Managing tasks and contributing to project timelines in Azure DevOps. Supporting the delivery of new software applications and enhancements to existing platforms. Producing technical documentation including user guides, specs and test plans. Collaborating with and supporting other team members as part of a dynamic development environment. Here are the key skills and experience relevant to this role: Proven experience developing in .NET/C# and ASP.NET MVC. Strong knowledge of SQL Server, including writing and optimising queries. Experience with modern JavaScript frameworks (ideally Angular) and front-end development. Understanding of RESTful APIs and cloud-based application deployment, particularly in Azure. Familiarity with Azure DevOps and Agile project delivery. Analytical thinking and a proactive approach to problem solving. Strong communication skills and a collaborative mindset. A commitment to delivering excellent service and user-focused solutions. Desirable (but not essential) Experience with Power BI or other reporting tools. Exposure to DevOps practices and CI/CD pipelines. A background in client-facing roles or stakeholder engagement. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Jul 04, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the Role: As a Software Engineer with us, you'll be part of a close-knit team delivering high-quality, scalable software solutions across the full stack using modern Microsoft technologies. You'll play a hands-on role in the full development lifecycle - from gathering requirements and designing solutions to building, testing, and deploying them in Azure. You'll be working primarily with C#, .NET Core, ASP.NET MVC, JavaScript, Angular, and SQL Server to develop and maintain both internal and client-facing applications. Your day-to-day could include writing robust APIs, improving database performance, enhancing user interfaces, or collaborating with stakeholders to understand their needs and deliver real business value. You'll have the opportunity to contribute to new feature development, drive continuous improvement of our systems, and support clients by solving technical problems that make a real difference. You'll also play an active role in Agile ceremonies, work within Azure DevOps to manage your workflow, and contribute to documentation that supports quality delivery. If you enjoy solving complex problems, writing clean code, and working with a supportive and forward-thinking team, this role offers the variety and challenge you're looking for. As the Software Engineer, you will: Designing and developing full-stack applications using C#, .NET Core, ASP.NET MVC, HTML, JavaScript, JQuery, Angular and SQL Server. Writing clean, efficient and testable code that powers data-driven applications and APIs. Deploying and supporting applications in Microsoft Azure. Creating and optimising SQL Server queries and routines to improve performance and reliability. Investigating and resolving technical issues reported by users, collaborating across teams to deliver fixes. Engaging with stakeholders to understand requirements and deliver tailored solutions. Managing tasks and contributing to project timelines in Azure DevOps. Supporting the delivery of new software applications and enhancements to existing platforms. Producing technical documentation including user guides, specs and test plans. Collaborating with and supporting other team members as part of a dynamic development environment. Here are the key skills and experience relevant to this role: Proven experience developing in .NET/C# and ASP.NET MVC. Strong knowledge of SQL Server, including writing and optimising queries. Experience with modern JavaScript frameworks (ideally Angular) and front-end development. Understanding of RESTful APIs and cloud-based application deployment, particularly in Azure. Familiarity with Azure DevOps and Agile project delivery. Analytical thinking and a proactive approach to problem solving. Strong communication skills and a collaborative mindset. A commitment to delivering excellent service and user-focused solutions. Desirable (but not essential) Experience with Power BI or other reporting tools. Exposure to DevOps practices and CI/CD pipelines. A background in client-facing roles or stakeholder engagement. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We have a current opportunity for an experienced Service Desk Analyst to join our team on a permanent basis. Here's what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support in a mixed Windows/Exchange environment to end users, resolving problems and issues in-line with documented procedures, You will be responding to requests for IT assistance and service from end users, dealing with enquiries efficiently in a polite and courteous manner, You will be logging and categorising customer interactions concisely and efficiently, while taking ownership and following these up to completion. To be considered for this opportunity you will be able to demonstrate: Demonstrable experience within a similar 1st Line Support role, Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to end users, Ability to work under pressure within a busy team environment, Understanding of Information Technology set-up, configuration and management utilising Microsoft tools such as Active Directory, Excellent written and verbal communication skills. Please note that this role is full-time staff role based on-site in our customers London W1 office. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Jul 02, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving real transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We have a current opportunity for an experienced Service Desk Analyst to join our team on a permanent basis. Here's what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support in a mixed Windows/Exchange environment to end users, resolving problems and issues in-line with documented procedures, You will be responding to requests for IT assistance and service from end users, dealing with enquiries efficiently in a polite and courteous manner, You will be logging and categorising customer interactions concisely and efficiently, while taking ownership and following these up to completion. To be considered for this opportunity you will be able to demonstrate: Demonstrable experience within a similar 1st Line Support role, Excellent customer facing communication skills and the confidence, enthusiasm and drive required to deliver a first-class experience to end users, Ability to work under pressure within a busy team environment, Understanding of Information Technology set-up, configuration and management utilising Microsoft tools such as Active Directory, Excellent written and verbal communication skills. Please note that this role is full-time staff role based on-site in our customers London W1 office. At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary , here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.