TURNERFOX RECRUITMENT

Digital Account Director - Sales, Growth & Service Delivery Location: Nottingham Salary: Negotiable We are working on behalf of a leading multi-disciplinary marketing and communications group with an in-house creative studio of 200+ specialists. They deliver integrated, technology-led digital signage and content solutions for ambitious brands across retail, QSR, workplace, and public environments. We are seeking a commercially driven Digital Account Director with a strong background in sales, account growth, and service delivery. This role is suited to someone who not only drives revenue but also ensures programmes are delivered to a high standard and create long-term client value. Ideal backgrounds include: Digital signage or AV solutions Content or technical managed services Multi-channel marketing sales and account management Integrated marketing or technology-led agency environments The Opportunity You will take ownership of key client partnerships -responsible for: Growing revenue within existing accounts Identifying and converting new opportunities Overseeing service delivery to ensure quality, performance, and retention Driving long-term contract value and client satisfaction You will operate as a strategic partner, ensuring that what is sold is delivered effectively aligning creative, technical, and operational teams to deliver measurable outcomes. Key Responsibilities Drive revenue growth through upselling, cross-selling, and account expansion Identify and secure new business opportunities within existing clients Develop strategic account plans aligned to commercial and service objectives Lead and deliver persuasive proposals, tenders, and RFP responses Oversee programme delivery, ensuring timelines, budgets, and service levels are met Act as senior escalation point and ensure high levels of client satisfaction Collaborate with creative, digital, and technical teams to deliver scalable solutions Maintain accurate sales forecasting, pipeline management, and performance reporting Represent the business at industry events and networking forums What We're Looking For: Proven experience in a sales-driven account leadership role Strong track record of growing existing accounts while maintaining excellent service delivery Experience within digital signage, content services, AV, SaaS, technical solutions, or multi-channel marketing Commercially astute with experience managing high-value, multi-year contracts Solid understanding of technical or content-led solutions Confident presenter and negotiator at senior stakeholder level Delivery-focused, organised, and solutions-oriented Advanced PowerPoint and Excel skills Interested? Call TurnerFox Recruitment or email your CV

Role: Client Campaign Coordinator Hours:(phone number removed)pm Mon-Fri Location: Mansfield We are recruiting for a Client Campaign Coordinator responsible for the smooth delivery of high-profile, multi-channel campaigns for a number of North Notts based clients In this role, you will act as the pivotal point of contact for a key client, overseeing the coordination of campaigns from initial brief through to final delivery. You will manage timelines, liaise with internal teams, and ensure that every campaign is delivered on time, within budget, and to an exceptional standard. The of Client Campaign Coordinator role will involve: Taking detailed briefs in relation to new product launches Providing quotations, managing SLA and budgets Responsible for managing the fulfilment and distribution of products to companies and influencers Providing outstanding customer service, updating, and dealing with client's queries, regular teams meetings Liaising and briefing internal departments and 3rd parties including warehousing and logistics. Updating CRM systems Managing multiple projects to tight timescales The ideal candidate for the Client Campaign Coordinator will have: Worked within a fast-paced service delivery environment Customer service experience within a B2B environment Experience with Logistics or Distribution would be advantageous The ability to pick up systems that are new to you with great attention to detail An interest in health and beauty and brand launches would be advantageous Interested? Please call TurnerFox Recruitment or email your CV

Temporary Governance Support Officer - 3 month Mansfield / Hybrid c 13.20- 14.65 p.h. depn on experience Are you immediately available for a minimum 3 month temporary contract? Do you have experience of: - Minute taking for formal governance / board groups Diary management and meeting organisation Public sector Excellent administration skills with good written and verbal communication skills Delivering tasks through to completion, using initiative within frameworks provided If the answer is yes to the above send your CV or get in touch today! Unfortunately, due to the volume of applications received we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume that your application has been unsuccessful on this occasion. Thank you for applying with us. TurnerFox Recruitment Team

French Speaking Technical Support Specialist Location: Newark on Trent (Hybrid / Remote) Salary: 26,255 per year Job Type: Full-time, permanent (including weekend shifts) Hours: Full-time - rotational shifts between 05:30-22:00 Monday - Sunday Are you fluent in French and looking for a full-time opportunity in a dynamic and supportive environment? Join our client's friendly team as a French-Speaking Technical Support Specialist , where you'll provide outstanding 1st line technical support to clients in both French and English. This full-time role offers structured training, growth opportunities, and the flexibility of hybrid or remote working. Key Responsibilities: Provide 1st line technical support to key clients in both French and English Log and manage incidents using CRM and ticketing systems Diagnose and troubleshoot technical issues, offering solutions over the phone or via email Escalate more complex issues to 2nd line support when needed Deliver exceptional customer service, meeting SLAs for resolution and response times Monitor shared mailboxes to ensure all customer queries are addressed Conduct outbound calls to gather feedback and ensure customer satisfaction Required Skills & Experience: Fluency in both French and English (written and spoken) Strong problem-solving skills and attention to detail A passion for delivering excellent customer service Flexibility to work shifts across weekdays and weekends as part of a rota Clear, professional telephone manner and strong communication skills Experience in a Technical Help Desk / Service Desk role is advantageous but not essential - full training is provided Employee Benefits: 28 days holiday, increasing by 5 days with each year of service pro rata An additional paid day off on your birthday Holiday buy/sell scheme (up to 3 days) Sick pay increasing with service length Paid volunteer day Employee Assistance Programme Hybrid and remote working options available Hybrid working/remote working may be available 1,000/ pro rata salary Increase when passed 6 month probation How to Apply: If you're looking to grow in a supportive full-time role while using your French language skills, apply today! Please apply to TurnerFox on (phone number removed) for more information or email your CV. Unfortunately, due to the volume of applications received, we are unable to respond with feedback to all applicants. If you have not heard from us via telephone or email within 3 days, please assume your application has been unsuccessful. Thank you for applying with us. TurnerFox Recruitment Team

Role: Social & Performance Client Lead Location: Nottinghamshire Salary: Negotiable Social & Performance Client Lead We're an established, multi-disciplinary marketing partner working with ambitious brands across digital, social and performance-led channels. We're looking for a Social & Performance Client Lead to take ownership of the day-to-day delivery for a high-profile account within a fast-moving social environment. This role suits someone who thrives on structure, clarity and momentum - a confident client-facing operator who understands how strong relationships, well-run processes and smart social thinking come together to deliver results. What you'll be doing You'll be the central point of connection between the client and internal delivery teams, ensuring work moves smoothly from idea to execution. You'll build trust through clear communication, proactive planning and a strong understanding of what success looks like for your client. Your focus will be on the coordination and delivery of always-on and campaign-based social activity, spanning both organic and paid outputs. From forward planning and real-time opportunities to launches, optimisation and performance reporting, you'll keep activity on track and aligned to objectives. You'll manage multiple workstreams at once, overseeing briefs, timelines, approvals and dependencies while working closely with creative, production, digital and insight specialists. You'll bring structure to complexity and calm to pressure. Alongside delivery, you'll: Own schedules, trackers, status updates and core documentation Support senior leads with costings, budget control and financial administration Help improve ways of working to increase speed, consistency and quality Stay informed on platform changes, social trends and evolving user behaviour What we're looking for Essential Experience in a client-facing role within a marketing, digital or creative agency Proven ability to juggle multiple deadlines and priorities without losing attention to detail Experience coordinating cross-functional teams and specialist disciplines Clear, confident communication style with clients and internal teams A solid understanding of how social content is produced and adapted across channels Practical knowledge of performance-led social activity and measurement A level-headed, solutions-oriented approach Interested? Call TurnerFox Recruitment or email your CV

Temporary Receptionist Location: Derby Contract: Temporary - Holiday Cover (approx. 30-35 days per year) We're recruiting for a friendly, professional Receptionist to provide holiday cover for a confidential corporate client in Derby. This is a flexible, ad-hoc role across the year, ideal for someone who enjoys working in a busy, professional office environment. You'll be the first point of contact for visitors and staff, helping to create a welcoming and well-run workplace while supporting the Facilities Manager with day-to-day office operations. What you'll be doing Welcoming visitors and managing reception/front-of-house Booking and setting up meeting rooms Handling phone calls, emails and enquiries Keeping meeting rooms and front-of-house areas tidy and presentable Supporting facilities, contractors and office services Managing post, deliveries and visitor parking Assisting with health & safety checks and office events What we're looking for A friendly, professional and reliable person Strong communication and customer service skills Some experience in office, reception or facilities roles Comfortable using Microsoft Office and basic systems A good awareness of health & safety in the workplace This is a flexible, temporary opportunity ideal for someone who enjoys variety, customer interaction and working in a professional corporate setting. You will be an important part of ensuring the office continues to run smoothly during holiday and absence periods. Interested? Call TurnerFox Recruitment on (phone number removed) or email your CV

Customer Service Administrator Location: Nottingham Salary 27,000pa We are looking for dynamic Customer Service Administrator to work with a multi-channel marketing agency running campaigns from brief to completion. Taking briefs from different areas of the business relating to projects and campaigns Creating copy and wording from the initial brief Building and maintaining good working relationships with 3rd party design agencies/print suppliers Using CRM and process to run campaign workflow Liaising with departments throughout the business to keep projects to agreed time scales Problem solving and trouble shooting Using all Microsoft packages including Excel and outlook Providing excellent customer service The ideal candidates for the Customer Service Administrator will have the ability to work in a fast-paced environment as well as: Experience of Microsoft packages including Excel Excellent Customer service and Relationship building skills Great attention to detail and administration skills Ability to remain calm under pressure and take ownership of your own projects and campaigns Full training and support will be given to the successful candidate. This is an exciting opportunity for candidates wanting to develop a career within a multi-channel marketing agency working with a top UK brand If you would like to discuss this role in more detail with us, please send your CV to TurnerFox Recruitment. Marketing Administrator / Customer service / Administrator / Service coordinator / Marketing coordinator