Nippon Express Europe GmbH
The Branch Manager is accountable for the overall performance, profitability, and operational leadership of the East Midlands freight forwarding branch. This role carries full P&L responsibility, ensuring the branch operates efficiently, grows revenue, delivers exceptional customer service, and aligns with Nippon Express strategic objectives. The role requires a commercially astute leader capable of driving operational excellence, developing high-performing teams, and strengthening the branch's market position across air, ocean, and road freight services. Branch Leadership Lead, develop, and inspire a high-performing branch team across operations, customer service, and administration. Create a culture of accountability, collaboration, and continuous improvement. Provide visible, hands-on leadership within the branch. Ensure alignment with Nippon Express values, policies, and operational standards. P&L Ownership Hold full responsibility for branch P&L performance. Deliver against revenue, margin, and cost targets. Monitor and control branch overheads and operational costs. Produce and present monthly financial performance reports and forecasts. Identify and implement cost-efficiency initiatives and productivity improvements. Commercial Performance Drive branch growth through customer retention, development, and new business collaboration with sales teams. Maintain strong relationships with key customers and strategic partners. Ensure pricing discipline and margin protection across all freight products. Support regional and national commercial strategy execution. Operational Excellence Ensure efficient and compliant freight forwarding operations across air, ocean, and road. Maintain high standards of service delivery, compliance, and process consistency. Monitor KPIs, service levels, and operational productivity. Address operational risks proactively. Stakeholder Management Act as the senior Nippon Express representative for the East Midlands branch. Collaborate with Finance, HR, Sales, and Product teams. Provide regular performance updates to UK leadership. Skills & Experience Proven branch or operations leadership experience within freight forwarding or logistics Strong financial and commercial acumen with P&L responsibility Demonstrated ability to lead and develop teams Experience managing multi-modal freight operations Strong decision-making and problem-solving capability Excellent stakeholder management and communication skills Results-driven leadership style Leadership Profile A visible and credible leader Commercially driven and financially accountable Operationally strong and performance focused Comfortable working in a fast-paced logistics environment Able to balance strategic thinking with day-to-day execution To apply for this role or to have a confidential discussion, please contact: Ali Gill HR Director UK & Ireland Nippon Express (UK) Ltd
The Branch Manager is accountable for the overall performance, profitability, and operational leadership of the East Midlands freight forwarding branch. This role carries full P&L responsibility, ensuring the branch operates efficiently, grows revenue, delivers exceptional customer service, and aligns with Nippon Express strategic objectives. The role requires a commercially astute leader capable of driving operational excellence, developing high-performing teams, and strengthening the branch's market position across air, ocean, and road freight services. Branch Leadership Lead, develop, and inspire a high-performing branch team across operations, customer service, and administration. Create a culture of accountability, collaboration, and continuous improvement. Provide visible, hands-on leadership within the branch. Ensure alignment with Nippon Express values, policies, and operational standards. P&L Ownership Hold full responsibility for branch P&L performance. Deliver against revenue, margin, and cost targets. Monitor and control branch overheads and operational costs. Produce and present monthly financial performance reports and forecasts. Identify and implement cost-efficiency initiatives and productivity improvements. Commercial Performance Drive branch growth through customer retention, development, and new business collaboration with sales teams. Maintain strong relationships with key customers and strategic partners. Ensure pricing discipline and margin protection across all freight products. Support regional and national commercial strategy execution. Operational Excellence Ensure efficient and compliant freight forwarding operations across air, ocean, and road. Maintain high standards of service delivery, compliance, and process consistency. Monitor KPIs, service levels, and operational productivity. Address operational risks proactively. Stakeholder Management Act as the senior Nippon Express representative for the East Midlands branch. Collaborate with Finance, HR, Sales, and Product teams. Provide regular performance updates to UK leadership. Skills & Experience Proven branch or operations leadership experience within freight forwarding or logistics Strong financial and commercial acumen with P&L responsibility Demonstrated ability to lead and develop teams Experience managing multi-modal freight operations Strong decision-making and problem-solving capability Excellent stakeholder management and communication skills Results-driven leadership style Leadership Profile A visible and credible leader Commercially driven and financially accountable Operationally strong and performance focused Comfortable working in a fast-paced logistics environment Able to balance strategic thinking with day-to-day execution To apply for this role or to have a confidential discussion, please contact: Ali Gill HR Director UK & Ireland Nippon Express (UK) Ltd