Fortress Recruit is working with a leading defence engineering manufacturer based in Poole to recruit an IT Support Engineer (1st and 2nd line). This is an excellent opportunity to join a well-established engineering business supporting critical technology and infrastructure used across complex defence programmes. The role will sit within the IT function and provide both 1st and 2nd line support across the business, ensuring users, systems and core services remain operational and secure. Key responsibilities: Provide 1st and 2nd line IT support to users across the business Diagnose and resolve hardware, software and network issues Support Windows environments, desktops, laptops and mobile devices Manage and maintain Active Directory, user accounts and access permissions Support Microsoft 365 applications and services Assist with IT system deployments, upgrades and maintenance Log, track and resolve issues through the service desk/ticketing system Escalate more complex technical issues to senior IT engineers where required Maintain accurate documentation of systems, processes and troubleshooting steps Support IT security practices and compliance requirements within a regulated environment To be considered for this role, you will have: Experience in a 1st or 2nd line IT support role Strong troubleshooting and problem-solving skills Experience supporting Windows OS and Microsoft 365 environments Knowledge of Active Directory, user administration and permissions Understanding of basic networking (DNS, DHCP, TCP/IP) Strong communication skills and ability to support non-technical users Ability to manage multiple support requests and prioritise effectively Experience working within engineering, manufacturing or regulated industries would be beneficial, particularly where security and system reliability are critical. This is a great opportunity to join a business delivering highly engineered solutions into the defence sector, offering long-term stability, interesting technical challenges and the chance to develop within a supportive IT team. This role is permanent, full time, 37 hours a week based on-site in Poole. Eligibility for security clearance is a must (min. 5 years' UK residency without visa or sponsorship requirement). Please click apply with your updated CV to find out more.
Mar 24, 2026
Full time
Fortress Recruit is working with a leading defence engineering manufacturer based in Poole to recruit an IT Support Engineer (1st and 2nd line). This is an excellent opportunity to join a well-established engineering business supporting critical technology and infrastructure used across complex defence programmes. The role will sit within the IT function and provide both 1st and 2nd line support across the business, ensuring users, systems and core services remain operational and secure. Key responsibilities: Provide 1st and 2nd line IT support to users across the business Diagnose and resolve hardware, software and network issues Support Windows environments, desktops, laptops and mobile devices Manage and maintain Active Directory, user accounts and access permissions Support Microsoft 365 applications and services Assist with IT system deployments, upgrades and maintenance Log, track and resolve issues through the service desk/ticketing system Escalate more complex technical issues to senior IT engineers where required Maintain accurate documentation of systems, processes and troubleshooting steps Support IT security practices and compliance requirements within a regulated environment To be considered for this role, you will have: Experience in a 1st or 2nd line IT support role Strong troubleshooting and problem-solving skills Experience supporting Windows OS and Microsoft 365 environments Knowledge of Active Directory, user administration and permissions Understanding of basic networking (DNS, DHCP, TCP/IP) Strong communication skills and ability to support non-technical users Ability to manage multiple support requests and prioritise effectively Experience working within engineering, manufacturing or regulated industries would be beneficial, particularly where security and system reliability are critical. This is a great opportunity to join a business delivering highly engineered solutions into the defence sector, offering long-term stability, interesting technical challenges and the chance to develop within a supportive IT team. This role is permanent, full time, 37 hours a week based on-site in Poole. Eligibility for security clearance is a must (min. 5 years' UK residency without visa or sponsorship requirement). Please click apply with your updated CV to find out more.
Fortress Recruit is working with a well-established defence engineering organisation to appoint a Head of Sales (Navy), supporting long-term growth across complex naval and submarine programmes. This is a brand-new senior leadership role, created to establish and lead a dedicated naval sales function. The successful candidate will take full ownership of naval sales strategy, shaping commercially robust solutions for mission-critical equipment operating in highly regulated defence environments. Key responsibilities: Owning and delivering the naval sales strategy, pipeline development and forecasting Leading, developing and scaling a dedicated naval sales team Managing and growing relationships with navies, MOD stakeholders, shipbuilders and prime contractors Driving sales activity across new build, upgrade and lifecycle support programmes Leading opportunity development, capture planning and bid governance Translating complex technical, operational and regulatory requirements into winning commercial solutions Working closely with engineering, bids, programme and customer support teams to ensure aligned delivery Providing market insight to inform long-term naval strategy and investment decisions To be considered for this role, you ll have: Considerable senior sales or business development leadership experience within the naval or defence sector Proven success managing complex, long-cycle, high-value defence opportunities Strong understanding of working with MODs, navies, shipbuilders and prime contractors Experience selling complex engineered or manufactured systems in regulated environments Credibility and confidence engaging senior military, governmental and executive stakeholders A collaborative, structured leadership style with strong commercial acumen Current security clearance or eligibility to obtain (5 years UK residency without visa or sponsorship requirement) The role plays a pivotal part in driving long-term growth, influencing strategy, and leading complex sales activity across new build and through-life support programmes globally. It is an excellent opportunity to join a respected defence organisation at a pivotal stage of growth, offering genuine strategic influence, autonomy and long-term career progression. This is a Hampshire-based role with hybrid working, including regular UK travel and international travel as required. On offer is a competitive senior salary, alongside a corporate bonus and benefits package. For a confidential conversation or to request a full job description, please get in touch with Becki at Fortress Recruit.
Mar 13, 2026
Full time
Fortress Recruit is working with a well-established defence engineering organisation to appoint a Head of Sales (Navy), supporting long-term growth across complex naval and submarine programmes. This is a brand-new senior leadership role, created to establish and lead a dedicated naval sales function. The successful candidate will take full ownership of naval sales strategy, shaping commercially robust solutions for mission-critical equipment operating in highly regulated defence environments. Key responsibilities: Owning and delivering the naval sales strategy, pipeline development and forecasting Leading, developing and scaling a dedicated naval sales team Managing and growing relationships with navies, MOD stakeholders, shipbuilders and prime contractors Driving sales activity across new build, upgrade and lifecycle support programmes Leading opportunity development, capture planning and bid governance Translating complex technical, operational and regulatory requirements into winning commercial solutions Working closely with engineering, bids, programme and customer support teams to ensure aligned delivery Providing market insight to inform long-term naval strategy and investment decisions To be considered for this role, you ll have: Considerable senior sales or business development leadership experience within the naval or defence sector Proven success managing complex, long-cycle, high-value defence opportunities Strong understanding of working with MODs, navies, shipbuilders and prime contractors Experience selling complex engineered or manufactured systems in regulated environments Credibility and confidence engaging senior military, governmental and executive stakeholders A collaborative, structured leadership style with strong commercial acumen Current security clearance or eligibility to obtain (5 years UK residency without visa or sponsorship requirement) The role plays a pivotal part in driving long-term growth, influencing strategy, and leading complex sales activity across new build and through-life support programmes globally. It is an excellent opportunity to join a respected defence organisation at a pivotal stage of growth, offering genuine strategic influence, autonomy and long-term career progression. This is a Hampshire-based role with hybrid working, including regular UK travel and international travel as required. On offer is a competitive senior salary, alongside a corporate bonus and benefits package. For a confidential conversation or to request a full job description, please get in touch with Becki at Fortress Recruit.
Fortress Recruit is working with a well-established defence engineering organisation to appoint an experienced Sales Manager (Navy) to support continued growth across complex naval and submarine programmes. This role offers the opportunity to take ownership of key UK naval customer relationships, driving sales growth, shaping customer-focused solutions and influencing strategy across both new build and through-life support programmes in a highly regulated defence environment. Key responsibilities: Managing and developing relationships with UK naval, MOD and defence customers Promoting and selling a full portfolio of complex naval systems and services Driving sales activity across new build and lifecycle support programmes Leading opportunity development, capture planning and bid coordination Translating customer, technical and operational requirements into tailored commercial solutions Working closely with engineering, manufacturing, bids and programme teams to ensure aligned delivery Supporting pipeline development, forecasting and long-term growth initiatives Providing market and customer insight to inform naval strategy and future planning To be considered for this role, you ll have: Proven experience in a sales or business development role within the naval or marine defence sector Strong understanding of complex engineered or manufactured systems An existing network within the UK defence, naval or shipbuilding community Experience managing long-cycle, high-value sales opportunities The ability to translate complex technical concepts into clear commercial propositions Strong stakeholder engagement skills, with confidence operating at senior levels A proactive, customer-focused and collaborative working style Current security clearance or eligibility to obtain (UK residency and nationality requirements apply) This is an excellent opportunity to join a respected defence organisation with a strong global reputation, working on strategically important naval programmes and offering genuine scope to influence customer outcomes and long-term growth. This is a Portsmouth-based role with hybrid working, involving regular UK and overseas travel. On offer is a competitive salary, alongside a bonus and benefits package. For a confidential conversation or to request a full job description, please get in touch with Becki at Fortress Recruit.
Feb 27, 2026
Full time
Fortress Recruit is working with a well-established defence engineering organisation to appoint an experienced Sales Manager (Navy) to support continued growth across complex naval and submarine programmes. This role offers the opportunity to take ownership of key UK naval customer relationships, driving sales growth, shaping customer-focused solutions and influencing strategy across both new build and through-life support programmes in a highly regulated defence environment. Key responsibilities: Managing and developing relationships with UK naval, MOD and defence customers Promoting and selling a full portfolio of complex naval systems and services Driving sales activity across new build and lifecycle support programmes Leading opportunity development, capture planning and bid coordination Translating customer, technical and operational requirements into tailored commercial solutions Working closely with engineering, manufacturing, bids and programme teams to ensure aligned delivery Supporting pipeline development, forecasting and long-term growth initiatives Providing market and customer insight to inform naval strategy and future planning To be considered for this role, you ll have: Proven experience in a sales or business development role within the naval or marine defence sector Strong understanding of complex engineered or manufactured systems An existing network within the UK defence, naval or shipbuilding community Experience managing long-cycle, high-value sales opportunities The ability to translate complex technical concepts into clear commercial propositions Strong stakeholder engagement skills, with confidence operating at senior levels A proactive, customer-focused and collaborative working style Current security clearance or eligibility to obtain (UK residency and nationality requirements apply) This is an excellent opportunity to join a respected defence organisation with a strong global reputation, working on strategically important naval programmes and offering genuine scope to influence customer outcomes and long-term growth. This is a Portsmouth-based role with hybrid working, involving regular UK and overseas travel. On offer is a competitive salary, alongside a bonus and benefits package. For a confidential conversation or to request a full job description, please get in touch with Becki at Fortress Recruit.
