B4B Payments - A Banking Circle Group Company

Job Description: Job Title: Support Engineer Location: London / Travel required / Hybrid Job Status: Permanent / Full-time Reports to: Technical Operations Manager About us B4B Payments is a multi-award-winning, global financial services technology company offering an advanced transaction payments platform and APIs for emerging payments and financial services. Our flexible technology and comprehensive services include embedded finances, payment accounts, FX, rapid payouts, physical and virtual card issuing, and BIN sponsorship. With over 18 years of expertise in payments, B4B Payments is headquartered in the UK. In Europe, B4B Payments is regulated as an e-money institution (EMI) authorised by the Financial Conduct Authority (FCA) and the Bank of Lithuania and is a Mastercard Principal Member. B4B Payments' US division (B4B Payments USA, Inc. ) is based in Boston, MA, and specialises in enabling companies to reduce costs and increase efficiency in managing corporate expenditure and global payouts. B4B Payments Europe and US divisions offer full and partial program management and support, in addition to comprehensive technical, regulatory, and service support to fintechs looking to launch or grow domestically and internationally. B4B Payments is a Banking Circle Group company. A next-generation financial technology platform for global commerce, Banking Circle Group comprises a rich set of complementary e-commerce solutions. From international cross-border payments, accounts and liquidity management, and embedded finance to business payments & card issuing, B2B Buy Now Pay Later, and account-to-account payment methods, the ecosystem is delivering modern financial solutions to some of the largest and most successful companies around the world, as they accelerate the digitalisation of their customer and supply-chain. About the role We're looking for a UK-based Support Engineer to join our friendly, well-organised technical team here at B4B Payments; a globally recognised and trusted provider of card issuing and embedded payment services. You'll be reporting to the Technical Operations Manager and working closely with the CTO and all of the development teams, along with the business, to deliver continuity of service and resolve queries from our clients and partners. Responsibilities Ensure the smooth operation of our services by triaging and resolving application issues as they arise Identify and resolve performance and availability issues with reporting, batch processes and APIs - both internal and from external suppliers Perform daily checks to confirm successful processing of overnight jobs, and implement monitoring solutions to proactively detect and alert on failures Propose and implement enhancements to improve the operational reliability and efficiency of our services Contribute ideas to improve how we build software, and actively participate in retrospectives Work with our suppliers when issues arise and see through to resolution Bring your enthusiasm and energy to work with you and help us build great tech and service in a fun, supportive and fulfilling environment Requirement Essential (Need to have) A mid-level software engineer Strong knowledge of the Rails tech stack, with a particular focus on the back end Experience working in a support role within production systems Commitment to software quality, test coverage, and operational reliability Ability to handle complex data sets and transactions in a financial services context Strong experience working with databases and optimising SQL queries Desirable (Nice to have) Experience in fintech, payments, banking, or working with payments and cards Experience of working in a regulated and/or PCI/SOC2 compliant company with high availability and demanding security requirements What we offer 25 days annual leave Annual wellness day off Access to one-to-one confidential counselling sessions through our Employee Assistance Programme Access to retail & other discounts Vitality health care plan Access to Nous Finance-a smart way to save money Learning & development support Ride-to-work scheme Employee assistance programme Regular socials and relaxed working environment Make a difference: We're always on the look out for talented individuals to help take us further - It's important to us to hire the right people and work out a role that works. Equality: We strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Teamwork: The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what. We understand that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day. Quality : We provide award-winning solutions and unsurpassed service that, together, deliver premium value to our customers. Innovation : Redefining the standard of excellence is in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay relevant we must continuously improve and evolve with the changing needs of society. Trust: We strive to act in a manner that builds trust with our team, clients, business partners, and other stakeholders. We firmly believe that actions speak louder than words and transparency is key. NOTE: We kindly request that you contact us by submitting your CV, indicating your current location, and confirming your eligibility to work in the United Kingdom. We assure you that our team will promptly respond to your inquiry. Please note that we are not considering inquiries or applications from Agencies. Additionally, we regret to inform you that we are unable to provide visa sponsorships at this time

Job Description: Job Title : Senior Software Engineer Location: London / Remote / Hybrid Job Status: Permanent /Full-time Reports to: Technical Operations Manager About us B4B Payments is a multi-award-winning, global financial services technology company offering an advanced transaction payments platform and APIs for emerging payments and financial services. Our flexible technology and comprehensive services include embedded finances, payment accounts, FX, rapid payouts, physical and virtual card issuing, and BIN sponsorship. With over 18 years of expertise in payments, B4B Payments is headquartered in the UK. In Europe, B4B Payments is regulated as an e-money institution (EMI) authorised by the Financial Conduct Authority (FCA) and the Bank of Lithuania and is a Mastercard Principal Member. B4B Payments' US division (B4B Payments USA, Inc. ) is based in Boston, MA, and specialises in enabling companies to reduce costs and increase efficiency in managing corporate expenditure and global payouts. B4B Payments Europe and US divisions offer full and partial program management and support, in addition to comprehensive technical, regulatory, and service support to fintechs looking to launch or grow domestically and internationally. B4B Payments is a Banking Circle Group company. A next-generation financial technology platform for global commerce, Banking Circle Group comprises a rich set of complementary e-commerce solutions. From international cross-border payments, accounts and liquidity management, and embedded finance to business payments & card issuing, B2B Buy Now Pay Later, and account-to-account payment methods, the ecosystem is delivering modern financial solutions to some of the largest and most successful companies around the world, as they accelerate the digitalisation of their customer and supply-chain. About the role We're looking for a UK based, experienced Software Engineer with a deep knowledge of Ruby on Rails to join our friendly, well organised and product led dev team here at B4B Payments. You'll be working closely with a product owner to deliver accurate, reliable and performant solutions as part of our global payments platform. Responsibilities Bring your energy and engineering mindset to help us build great tech in a fun and fulfilling environment Design and implement new features as part of a product specific team led by a product owner Take ownership of the end-to-end software development lifecycle from technical specification through to testing and warranty Provide feedback and mentoring of your peers through the software development lifecycle Contribute ideas to improve how we build software and actively participate in retrospectives Requirements Essential (Need to have) Senior level engineer with deep Rails experience and a track record of building and scaling high performance, secure systems in production Strong knowledge of the Rails tech stack Experience of working in a product led environment Commitment to software quality, test coverage, and operational reliability Ability to handle complex data sets and transactions in a financial services context Desirable (Nice to have) Experience in fintech, payments, banking, or working with payments and cards Experience of working in a regulated and/or PCI/SOC2 compliant company with high availability and high security requirements Experience with Node and React in production systems Our tech stack: Rails / Node / React / MySQL (MariaDB) / Linux AWS ECS, Fargate, Lambda, Ansible, Terraform AppSignal, Papertrail What we offer 25 days annual leave Annual wellness day off Access to one-to-one confidential counselling sessions through our Employee Assistance Programme Access to retail & other discounts Vitality health care plan Access to Nous Finance-a smart way to save money Learning & development support Ride-to-work scheme Employee assistance programme Regular socials and relaxed working environment Make a difference: We're always on the look out for talented individuals to help take us further - It's important to us to hire the right people and work out a role that works. Equality: We strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work. Teamwork: The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what. We understand that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day. Quality: We provide award-winning solutions and unsurpassed service that, together, deliver premium value to our customers. Innovation: Redefining the standard of excellence is in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay relevant we must continuously improve and evolve with the changing needs of society. Trust: We strive to act in a manner that builds trust with our team, clients, business partners, and other stakeholders. We firmly believe that actions speak louder than words and transparency is key. NOTE: We kindly request that you contact us by submitting your CV, indicating your current location, and confirming your eligibility to work in the United Kingdom. We assure you that our team will promptly respond to your inquiry. Please note that we are not considering inquiries or applications from Agencies. Additionally, we regret to inform you that we are unable to provide visa sponsorships at this time