At DFS, you're not just selling sofas - you're helping people feel at home. Whether it's a bed, mattress or a comfy sofa, you'll bring your passion for service and help customers feel right seen and heard. We know life doesn't stop when your shift starts, from school runs, to study time or just needing balance. That's why we offer flexible working patterns to help you make it all work. If the hours listed don't quite fit, apply anyway and let's chat. This role puts your earning potential in your hands. With a great basic salary and uncapped commission on everything you sell: the more you sell, the more you earn. On top of that, we offer a monthly NPS bonus, based on how happy our customers are with your team's service. What you'll be doing Connecting with our customers and creating a warm, welcoming space in store. Recommending our amazing products through real, honest conversations - ensuring our customers know everything they need to know about the product and the optional extras we have available. Taking pride in your space, keeping the store looking great and feeling like a great place to visit. Being part of a supportive, fun team that celebrates each other and shares success. The role is for you if Never worked in sales before? No problem - we'll give you all the training you need. If you've got the confidence to chat, the curiosity to learn, and the drive to do your best, we'll show you the ropes. We're after team players who bring personality, take pride in doing a great job, and get a buzz from helping customers feel right at home. If that sounds like you, we'd love to meet you. We want to make the process work for you, so let us know if you need any adjustments before your interview Here's what to expect: A phone chat - this will be a quick intro with our Talent Team. An in-store interview - this will be an interview with your future Manager. For some handy details, have a look at 'Your Pathway to a DFS Career' on our Careers site. About DFS Did you know a DFS sofa is in one-third of Britain's homes? Since 1969, we've been creating and selling sofas that reflect people's unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner. We're the UK's leading sofa retail specialist, but here's the secret to our success - our customers and our people are at the heart of everything we do, and our culture is rooted in our core values: Aim high, Think Customer and Be Real. Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you. You'll earn uncapped commission on sofas, beds, mattresses, and extras - the more you sell, the more you earn. Plus, a monthly bonus rewards your store's customer service. With a great basic salary, your earning potential is in your hands 30% colleague discount across DFS and Sofology products Generous holiday allowance (plus the option to buy more) Enhanced family leave and a paid volunteering day to give back to causes important to you Ongoing training and career development - whether you want to sharpen your skills or step into a new role Wellbeing support, including access to healthcare services, an Employee Assistance Programme, and discounted gym memberships Group pension and Sharesave scheme Life assurance and company sick pay - giving you extra peace of mind Salary £12.21 per hour with OTE of £26000 per year, plus benefits Frequency Hourly Contract Type Part Time Closing Date 04 September, 2025 Job Category In Store Location Beckton, United Kingdom (Incl. Northern Ireland)
Aug 13, 2025
Full time
At DFS, you're not just selling sofas - you're helping people feel at home. Whether it's a bed, mattress or a comfy sofa, you'll bring your passion for service and help customers feel right seen and heard. We know life doesn't stop when your shift starts, from school runs, to study time or just needing balance. That's why we offer flexible working patterns to help you make it all work. If the hours listed don't quite fit, apply anyway and let's chat. This role puts your earning potential in your hands. With a great basic salary and uncapped commission on everything you sell: the more you sell, the more you earn. On top of that, we offer a monthly NPS bonus, based on how happy our customers are with your team's service. What you'll be doing Connecting with our customers and creating a warm, welcoming space in store. Recommending our amazing products through real, honest conversations - ensuring our customers know everything they need to know about the product and the optional extras we have available. Taking pride in your space, keeping the store looking great and feeling like a great place to visit. Being part of a supportive, fun team that celebrates each other and shares success. The role is for you if Never worked in sales before? No problem - we'll give you all the training you need. If you've got the confidence to chat, the curiosity to learn, and the drive to do your best, we'll show you the ropes. We're after team players who bring personality, take pride in doing a great job, and get a buzz from helping customers feel right at home. If that sounds like you, we'd love to meet you. We want to make the process work for you, so let us know if you need any adjustments before your interview Here's what to expect: A phone chat - this will be a quick intro with our Talent Team. An in-store interview - this will be an interview with your future Manager. For some handy details, have a look at 'Your Pathway to a DFS Career' on our Careers site. About DFS Did you know a DFS sofa is in one-third of Britain's homes? Since 1969, we've been creating and selling sofas that reflect people's unique styles and tastes. Our purpose is to bring great design and comfort into every home, in an affordable, responsible and sustainable manner. We're the UK's leading sofa retail specialist, but here's the secret to our success - our customers and our people are at the heart of everything we do, and our culture is rooted in our core values: Aim high, Think Customer and Be Real. Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you. You'll earn uncapped commission on sofas, beds, mattresses, and extras - the more you sell, the more you earn. Plus, a monthly bonus rewards your store's customer service. With a great basic salary, your earning potential is in your hands 30% colleague discount across DFS and Sofology products Generous holiday allowance (plus the option to buy more) Enhanced family leave and a paid volunteering day to give back to causes important to you Ongoing training and career development - whether you want to sharpen your skills or step into a new role Wellbeing support, including access to healthcare services, an Employee Assistance Programme, and discounted gym memberships Group pension and Sharesave scheme Life assurance and company sick pay - giving you extra peace of mind Salary £12.21 per hour with OTE of £26000 per year, plus benefits Frequency Hourly Contract Type Part Time Closing Date 04 September, 2025 Job Category In Store Location Beckton, United Kingdom (Incl. Northern Ireland)
As our new Senior Order to Cash Administrator, you will play a vital role within our finance team, ensuring the accuracy and efficiency of customer payment processes across the group, covering Card, Cash and Finance channels, while contributing to ongoing process improvements and system enhancements. This is a hybrid role based at our Doncaster Group Support Centre, with 3 days a week onsite. What you'll be doing In this role, you'll be: Managing and reconciling customer payments across the group including Card, Cash and Finance methods to maintain clean and accurate records. Producing insightful weekly and monthly reports, collaborating with retail teams to communicate findings and drive corrective actions as needed. Reviewing and processing customer refunds via multiple channels, ensuring transactions are accurately reconciled and documented. Supporting month-end close activities to guarantee the integrity and accuracy of financial accounts. Prioritising your workload efficiently throughout the day to meet all SLA requirements and deliver on-time results. The role is for you if You have strong Excel and Google Sheets skills, using advanced functions to manage, analyse and validate large data sets. You are highly analytical, with excellent problem-solving abilities, meticulous attention to detail and a strong focus on accuracy. You communicate effectively, both written and verbally, and can collaborate clearly across teams and stakeholders. You are adept at time management, able to work well under pressure and meet tight deadlines with composure. You bring self-motivation, flexibility and exceptional organisational, planning and administrative capabilities. You have experience with bank reconciliation or sales ledger processes About DFS We're home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether you're supporting our brands or serving our customers, you're helping shape the future of furniture retail. Each brand has its own identity and creative direction, but we're united by a culture that puts people and purpose at the heart of everything we do. Everyone Welcome Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you Potential Annual Bonus Scheme: Contribute to our success and get rewarded for it Growth and Training: Learn new skills and develop your career with us Leave: Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury's, ASOS, and IKEA Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships Pension and Savings: Join our Group Pension and Sharesave schemes Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay Salary Competitive Salary + Bonus + Benefits Contract Type Full Time Closing Date 10 September, 2025 Job Category Office and Home Working Business Unit DFS Corporate Location Doncaster, United Kingdom (Incl. Northern Ireland)
Aug 13, 2025
Full time
As our new Senior Order to Cash Administrator, you will play a vital role within our finance team, ensuring the accuracy and efficiency of customer payment processes across the group, covering Card, Cash and Finance channels, while contributing to ongoing process improvements and system enhancements. This is a hybrid role based at our Doncaster Group Support Centre, with 3 days a week onsite. What you'll be doing In this role, you'll be: Managing and reconciling customer payments across the group including Card, Cash and Finance methods to maintain clean and accurate records. Producing insightful weekly and monthly reports, collaborating with retail teams to communicate findings and drive corrective actions as needed. Reviewing and processing customer refunds via multiple channels, ensuring transactions are accurately reconciled and documented. Supporting month-end close activities to guarantee the integrity and accuracy of financial accounts. Prioritising your workload efficiently throughout the day to meet all SLA requirements and deliver on-time results. The role is for you if You have strong Excel and Google Sheets skills, using advanced functions to manage, analyse and validate large data sets. You are highly analytical, with excellent problem-solving abilities, meticulous attention to detail and a strong focus on accuracy. You communicate effectively, both written and verbally, and can collaborate clearly across teams and stakeholders. You are adept at time management, able to work well under pressure and meet tight deadlines with composure. You bring self-motivation, flexibility and exceptional organisational, planning and administrative capabilities. You have experience with bank reconciliation or sales ledger processes About DFS We're home to DFS, Sofology, and The Sofa Delivery Company - three distinctive brands with a shared mission to bring great design and comfort into every home, affordably, responsibly, and sustainably. At DFS Group, everyone plays a part. Whether you're supporting our brands or serving our customers, you're helping shape the future of furniture retail. Each brand has its own identity and creative direction, but we're united by a culture that puts people and purpose at the heart of everything we do. Everyone Welcome Across our Group, we're committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you Potential Annual Bonus Scheme: Contribute to our success and get rewarded for it Growth and Training: Learn new skills and develop your career with us Leave: Enjoy a great holiday allowance, with the option to buy 5 extra days. Take advantage of our enhanced leave for Maternity, Paternity, Shared Parental, and Adoption, plus a paid volunteering day each year Discounts: Get 30% off DFS and Sofology products for yourself, plus discounts for friends and family - and savings at big brands like Sainsbury's, ASOS, and IKEA Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships Pension and Savings: Join our Group Pension and Sharesave schemes Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay Salary Competitive Salary + Bonus + Benefits Contract Type Full Time Closing Date 10 September, 2025 Job Category Office and Home Working Business Unit DFS Corporate Location Doncaster, United Kingdom (Incl. Northern Ireland)
Senior Finance Technology Business Partner General Purpose: Reporting to the Head of Business Technology, the Technology Business Partner (ITBP) serves as the strategic interface and key liaison between the IT department and assigned business units. The core purpose of this role is to align technology solutions with business strategy, drive value from IT investments, and manage the relationship to ensure technology effectively supports and enables business objectives. The ITBP acts as a trusted advisor to the business, providing strategic consulting on technology-related initiatives and bridging the gap between business needs and technical solutions. Key Responsibilities: Strategic Relationship Management: Build and maintain strong, collaborative relationships with business leaders and key stakeholders, acting as the primary IT point of contact for strategic initiatives. Understand business challenges, opportunities, and strategic goals to proactively identify and propose technology solutions. Partner with business units to co-create and develop a technology roadmap that aligns with their strategic plans and priorities. Identify, screen, and evaluate new solution opportunities to address unmet internal and external customer needs. Prioritize projects and initiatives based on defined criteria such as return on investment, strategic alignment, and business impact. Solution Delivery & Project Oversight: Assist the business sponsor in creating robust business cases, defining key performance indicators (KPIs) to measure success. Gather high-level business requirements and define project scope, collaborating with business analysts. Collaborate with architecture, operations, and security teams to ensure proposed solutions are compliant with company standards and architectural principles. Ensure a clean handover of project initiation documents to the Project Delivery team for execution. Monitor solution implementation and review post-launch performance against KPIs to ensure benefits are realized. Governance & Communication: Communicate IT decisions, priorities, and relevant project information to business stakeholders. Manage stakeholder expectations, provide transparency on costs and value, and help resolve conflicts. Work with service delivery managers to understand operational pain points and incorporate solutions into the technology roadmap. What you'll be doing Strategic Thinking:Ability to see the bigger picture and align technology with business strategy. Stakeholder Management:Exceptional skills in building relationships, managing expectations, and influencing at all levels. Willingness to challenge appropriately. Communication:Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical audiences. Analytical Skills:Strong ability to critically evaluate information, distinguish user requests from underlying needs, and make data-informed recommendations. Leadership:Ability to lead and facilitate workshops, manage multiple work streams, and guide business partners. Industry Awareness: Maintains up-to-date knowledge of industry and technology trends to bring external insights and recommendations. The role is for you if Experience & Qualifications: 5+ years of experience in a Business/Technology role. Experience within Retail & Finance functions is highly desirable. Proven track record of delivering significant and complex change programs. Experience working with project delivery teams to implement projects on time, to budget, and to quality standards. Demonstrable experience in managing senior stakeholders and third-party suppliers. Sound understanding of the software development lifecycle and project management frameworks. Experience with key tools such as JIRA and Google Suite. Senior Finance Technology Business Partner Salary Competitive Salary based on skills Frequency Annual Contract Type Full Time Closing Date 06 September, 2025 Job Category Office and Home Working Business Unit DFS Corporate Location 1 Rockingham Way, Redhouse Interchange Adwick-le-Street Doncaster, United Kingdom (Incl. Northern Ireland)
Aug 13, 2025
Full time
Senior Finance Technology Business Partner General Purpose: Reporting to the Head of Business Technology, the Technology Business Partner (ITBP) serves as the strategic interface and key liaison between the IT department and assigned business units. The core purpose of this role is to align technology solutions with business strategy, drive value from IT investments, and manage the relationship to ensure technology effectively supports and enables business objectives. The ITBP acts as a trusted advisor to the business, providing strategic consulting on technology-related initiatives and bridging the gap between business needs and technical solutions. Key Responsibilities: Strategic Relationship Management: Build and maintain strong, collaborative relationships with business leaders and key stakeholders, acting as the primary IT point of contact for strategic initiatives. Understand business challenges, opportunities, and strategic goals to proactively identify and propose technology solutions. Partner with business units to co-create and develop a technology roadmap that aligns with their strategic plans and priorities. Identify, screen, and evaluate new solution opportunities to address unmet internal and external customer needs. Prioritize projects and initiatives based on defined criteria such as return on investment, strategic alignment, and business impact. Solution Delivery & Project Oversight: Assist the business sponsor in creating robust business cases, defining key performance indicators (KPIs) to measure success. Gather high-level business requirements and define project scope, collaborating with business analysts. Collaborate with architecture, operations, and security teams to ensure proposed solutions are compliant with company standards and architectural principles. Ensure a clean handover of project initiation documents to the Project Delivery team for execution. Monitor solution implementation and review post-launch performance against KPIs to ensure benefits are realized. Governance & Communication: Communicate IT decisions, priorities, and relevant project information to business stakeholders. Manage stakeholder expectations, provide transparency on costs and value, and help resolve conflicts. Work with service delivery managers to understand operational pain points and incorporate solutions into the technology roadmap. What you'll be doing Strategic Thinking:Ability to see the bigger picture and align technology with business strategy. Stakeholder Management:Exceptional skills in building relationships, managing expectations, and influencing at all levels. Willingness to challenge appropriately. Communication:Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical audiences. Analytical Skills:Strong ability to critically evaluate information, distinguish user requests from underlying needs, and make data-informed recommendations. Leadership:Ability to lead and facilitate workshops, manage multiple work streams, and guide business partners. Industry Awareness: Maintains up-to-date knowledge of industry and technology trends to bring external insights and recommendations. The role is for you if Experience & Qualifications: 5+ years of experience in a Business/Technology role. Experience within Retail & Finance functions is highly desirable. Proven track record of delivering significant and complex change programs. Experience working with project delivery teams to implement projects on time, to budget, and to quality standards. Demonstrable experience in managing senior stakeholders and third-party suppliers. Sound understanding of the software development lifecycle and project management frameworks. Experience with key tools such as JIRA and Google Suite. Senior Finance Technology Business Partner Salary Competitive Salary based on skills Frequency Annual Contract Type Full Time Closing Date 06 September, 2025 Job Category Office and Home Working Business Unit DFS Corporate Location 1 Rockingham Way, Redhouse Interchange Adwick-le-Street Doncaster, United Kingdom (Incl. Northern Ireland)