At 32Co, we're on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care to millions of people. Imagine being able to go to your local healthcare professional, and get the quality of specialist healthcare normally reserved for Harley Street. 32Co is building the latest AI technology to make this a reality, starting in two multi-billion dollar markets. With customer feedback at 4.98 out of 5 for the product, we need ambitious, creative sales people who do more than just sell, but want to use their skills to change lives. We're already making our mark - recently featured by Tech.eu , where our CEO, Sonia Szamocki, spoke about how 32Co is redefining what's possible in dentistry and beyond. It's a powerful example of how our technology is raising the standard of care, without raising barriers to access. Backed by Tier 1 investors from day one, Balderton Capital, investors behind Revolut, City Mapper, and Depop, we're rapidly expanding our operations across the UK and beyond. With a proven model and strong traction, we have ambitious plans to expand into other healthcare verticals - bringing the same level of innovation and accessibility to new areas of medicine. The Role We are looking for an experienced and proactive Key Account Manager to own and grow relationships with some of our most important customers. These high-value accounts are central to our continued growth, and you'll be instrumental in ensuring their success with 32Co. This role goes beyond traditional account management - you'll become a trusted advisor, a problem-solver, and a strategic partner to our key customers. One important thing to note is that you'll be managing a large book ( accounts), so effective prioritisation will be vital. You'll be expected to deeply understand your accounts' needs, champion their experience internally, and drive retention, renewal, and expansion opportunities. What You'll Be Doing Account Ownership: Manage a portfolio of some of 32Co's most valuable customers, serving as the primary point of contact and advocate. Retention & Renewal: Build trust and deliver consistent value to ensure long-term customer satisfaction, loyalty, and renewals. Growth & Upsell: Identify expansion opportunities within accounts and work collaboratively with commercial and clinical teams to deliver them. Customer Insight: Develop a deep understanding of each customer's practice, goals, and challenges. Use data and insight to inform proactive support and strategic guidance. On-the-Ground Engagement: Regularly visit customer sites to strengthen relationships, troubleshoot in person, and deliver high-touch service. Collaboration: Work cross-functionally with clinical, product, and operations teams to champion the voice of the customer and continuously improve our service. Reporting & Analysis: Track key metrics across accounts and communicate performance, risks, and opportunities clearly to internal stakeholders. What we're looking for Proven experience in account management, customer success, or client-facing roles - ideally in healthtech, though that's not a deal-breaker. A natural relationship-builder with exceptional communication and interpersonal skills. Proactive and curious by nature - you seek to understand the "why" behind every customer goal, challenge, or decision. Highly organised and detail-oriented, with the ability to manage a large and complex portfolio of accounts without missing a beat. Comfortable working independently, taking full ownership of outcomes and driving projects forward. Willing to travel regularly and confident meeting clients face-to-face. Commercially savvy, with a clear understanding of how to balance exceptional customer experience with broader business objectives. Able to commute to our London (Hoxton) office on Mondays, Wednesdays, and Fridays. Nice to Have Experience in healthcare, dental, or medical services environments. Familiarity with clinical workflows or regulated industries. Hands-on experience with CRM tools and data-driven account planning. Why join us See your work translate into real-world impact - you'll have the chance to help change lives every day and meet the people whose care you're improving. Competitive salary based on experience and uncapped commission potential, with regular performance reviews to ensure your compensation keeps pace with your impact. Build the Future of HealthTech; we're tackling a multi-billion dollar challenge with real-world impact. Founded by an ex-Oxford doctor and former BCG consultant, with a proven track record of creating the world's leading Haemophilia management app. Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team. Birthday day off - because no one should work on their birthday! Team perks, including regular team lunches, quarterly socials and an annual retreat. Flexible working arrangements, splitting time between home and our vibrant London office.
Aug 19, 2025
Full time
At 32Co, we're on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care to millions of people. Imagine being able to go to your local healthcare professional, and get the quality of specialist healthcare normally reserved for Harley Street. 32Co is building the latest AI technology to make this a reality, starting in two multi-billion dollar markets. With customer feedback at 4.98 out of 5 for the product, we need ambitious, creative sales people who do more than just sell, but want to use their skills to change lives. We're already making our mark - recently featured by Tech.eu , where our CEO, Sonia Szamocki, spoke about how 32Co is redefining what's possible in dentistry and beyond. It's a powerful example of how our technology is raising the standard of care, without raising barriers to access. Backed by Tier 1 investors from day one, Balderton Capital, investors behind Revolut, City Mapper, and Depop, we're rapidly expanding our operations across the UK and beyond. With a proven model and strong traction, we have ambitious plans to expand into other healthcare verticals - bringing the same level of innovation and accessibility to new areas of medicine. The Role We are looking for an experienced and proactive Key Account Manager to own and grow relationships with some of our most important customers. These high-value accounts are central to our continued growth, and you'll be instrumental in ensuring their success with 32Co. This role goes beyond traditional account management - you'll become a trusted advisor, a problem-solver, and a strategic partner to our key customers. One important thing to note is that you'll be managing a large book ( accounts), so effective prioritisation will be vital. You'll be expected to deeply understand your accounts' needs, champion their experience internally, and drive retention, renewal, and expansion opportunities. What You'll Be Doing Account Ownership: Manage a portfolio of some of 32Co's most valuable customers, serving as the primary point of contact and advocate. Retention & Renewal: Build trust and deliver consistent value to ensure long-term customer satisfaction, loyalty, and renewals. Growth & Upsell: Identify expansion opportunities within accounts and work collaboratively with commercial and clinical teams to deliver them. Customer Insight: Develop a deep understanding of each customer's practice, goals, and challenges. Use data and insight to inform proactive support and strategic guidance. On-the-Ground Engagement: Regularly visit customer sites to strengthen relationships, troubleshoot in person, and deliver high-touch service. Collaboration: Work cross-functionally with clinical, product, and operations teams to champion the voice of the customer and continuously improve our service. Reporting & Analysis: Track key metrics across accounts and communicate performance, risks, and opportunities clearly to internal stakeholders. What we're looking for Proven experience in account management, customer success, or client-facing roles - ideally in healthtech, though that's not a deal-breaker. A natural relationship-builder with exceptional communication and interpersonal skills. Proactive and curious by nature - you seek to understand the "why" behind every customer goal, challenge, or decision. Highly organised and detail-oriented, with the ability to manage a large and complex portfolio of accounts without missing a beat. Comfortable working independently, taking full ownership of outcomes and driving projects forward. Willing to travel regularly and confident meeting clients face-to-face. Commercially savvy, with a clear understanding of how to balance exceptional customer experience with broader business objectives. Able to commute to our London (Hoxton) office on Mondays, Wednesdays, and Fridays. Nice to Have Experience in healthcare, dental, or medical services environments. Familiarity with clinical workflows or regulated industries. Hands-on experience with CRM tools and data-driven account planning. Why join us See your work translate into real-world impact - you'll have the chance to help change lives every day and meet the people whose care you're improving. Competitive salary based on experience and uncapped commission potential, with regular performance reviews to ensure your compensation keeps pace with your impact. Build the Future of HealthTech; we're tackling a multi-billion dollar challenge with real-world impact. Founded by an ex-Oxford doctor and former BCG consultant, with a proven track record of creating the world's leading Haemophilia management app. Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team. Birthday day off - because no one should work on their birthday! Team perks, including regular team lunches, quarterly socials and an annual retreat. Flexible working arrangements, splitting time between home and our vibrant London office.
At 32Co, we're on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care to millions of people. Imagine being able to go to your local healthcare professional, and get the quality of specialist healthcare normally reserved for Harley Street. 32Co is building the latest AI technology to make this a reality, starting in two multi-billion dollar markets. With customer feedback at 4.98 out of 5 for the product, and more inbound interest than we can handle, we need ambitious, creative sales people who do more than just sell, but want to use their skills to change lives. We're already making our mark - recently featured by Tech.eu , where our CEO, Sonia Szamocki, spoke about how 32Co is redefining what's possible in dentistry and beyond. It's a powerful example of how our technology is raising the standard of care, without raising barriers to access. Backed by Tier 1 investors from day one, Balderton Capital, investors behind Revolut, City Mapper, and Depop, we're rapidly expanding our operations across the UK and beyond. With a proven model and strong traction, we have ambitious plans to expand into other healthcare verticals - bringing the same level of innovation and accessibility to new areas of medicine. The Role: We're looking for a Senior Account Executive with ambition, resilience, and sharp commercial instincts to join our high-performing team at 32Co. This is a rare and unique opportunity to join a fast-growing healthcare scale-up at a pivotal moment and play a leading role in shaping the future of healthtech. In this role, you'll own the full sales cycle: from prospecting and qualifying leads to closing high-value deals and ensuring long-term customer success. Your focus will be on UK-based dental practice groups, engaging business owners and C-suite executives across multiple channels. You'll manage both high-value strategic accounts and quality inbound leads, with uncapped commission and potential to far exceed targets. Beyond sales execution, you'll be empowered to help shape and execute our commercial strategy with fast-tracked progression, no growth ceiling, and the chance to develop and progress rapidly alongside the company. What sets this role apart? The untapped market potential offers substantial white space for you to drive real impact, accelerate earnings, and help define our commercial footprint. If you're proactive, strategic, and confident navigating senior and technical conversations, this is your opportunity to thrive. What will you do? Run the full sales cycle: from prospecting and qualifying leads to closing high-value deals and ensuring long-term customer success. Consistently meet revenue targets and KPIs, setting the pace for a high-performing commercial culture. Collaborate with Clinical Ops and Product to iterate on offerings, shape customer experience strategy, and ensure what we build truly resonates with our clients. Hold your own in clinical conversations and become well-versed within our industry. Stay ahead of the curve on industry trends, competitive moves, and market signals to sharpen positioning and GTM tactics. Help showcase our AI tools to boost sales execution and shape the future of our commercial engine. What are we looking for: 5+ years of experience in sales, ideally within fast-paced, high-growth environments. Proven track record of consistently closing deals and outperforming targets. Deep curiosity and the ability to quickly grasp complex products, then make them crystal-clear for customers. A growth mindset with a passion for continuous improvement, both personally and professionally. Open-minded, coachable, and eager to level up with every bit of feedback. Outstanding communicator and negotiator with exceptional relationship-building instincts. A collaborative team player who thrives in a fast-moving, startup culture. Able to commute to our London (Hoxton) office on Monday, Wednesday, and Friday. Why join us: See your work translate into real-world impact - you'll have the chance to help change lives every day and meet the people whose care you're improving. Competitive salary based on experience and uncapped commission potential, with regular performance reviews to ensure your compensation keeps pace with your impact. Build the Future of HealthTech; we're tackling a multi-billion dollar challenge with real-world impact. Founded by an ex-Oxbridge doctor and former BCG consultant, with a proven track record of creating the world's leading Haemophilia management app. Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team. Birthday day off - because no one should work on their birthday! Team perks, including regular team lunches, quarterly socials and an annual retreat. Flexible working arrangements, splitting time between home and our vibrant London office.
Aug 19, 2025
Full time
At 32Co, we're on a mission to revolutionise healthcare by empowering generalist clinicians to deliver specialist care to millions of people. Imagine being able to go to your local healthcare professional, and get the quality of specialist healthcare normally reserved for Harley Street. 32Co is building the latest AI technology to make this a reality, starting in two multi-billion dollar markets. With customer feedback at 4.98 out of 5 for the product, and more inbound interest than we can handle, we need ambitious, creative sales people who do more than just sell, but want to use their skills to change lives. We're already making our mark - recently featured by Tech.eu , where our CEO, Sonia Szamocki, spoke about how 32Co is redefining what's possible in dentistry and beyond. It's a powerful example of how our technology is raising the standard of care, without raising barriers to access. Backed by Tier 1 investors from day one, Balderton Capital, investors behind Revolut, City Mapper, and Depop, we're rapidly expanding our operations across the UK and beyond. With a proven model and strong traction, we have ambitious plans to expand into other healthcare verticals - bringing the same level of innovation and accessibility to new areas of medicine. The Role: We're looking for a Senior Account Executive with ambition, resilience, and sharp commercial instincts to join our high-performing team at 32Co. This is a rare and unique opportunity to join a fast-growing healthcare scale-up at a pivotal moment and play a leading role in shaping the future of healthtech. In this role, you'll own the full sales cycle: from prospecting and qualifying leads to closing high-value deals and ensuring long-term customer success. Your focus will be on UK-based dental practice groups, engaging business owners and C-suite executives across multiple channels. You'll manage both high-value strategic accounts and quality inbound leads, with uncapped commission and potential to far exceed targets. Beyond sales execution, you'll be empowered to help shape and execute our commercial strategy with fast-tracked progression, no growth ceiling, and the chance to develop and progress rapidly alongside the company. What sets this role apart? The untapped market potential offers substantial white space for you to drive real impact, accelerate earnings, and help define our commercial footprint. If you're proactive, strategic, and confident navigating senior and technical conversations, this is your opportunity to thrive. What will you do? Run the full sales cycle: from prospecting and qualifying leads to closing high-value deals and ensuring long-term customer success. Consistently meet revenue targets and KPIs, setting the pace for a high-performing commercial culture. Collaborate with Clinical Ops and Product to iterate on offerings, shape customer experience strategy, and ensure what we build truly resonates with our clients. Hold your own in clinical conversations and become well-versed within our industry. Stay ahead of the curve on industry trends, competitive moves, and market signals to sharpen positioning and GTM tactics. Help showcase our AI tools to boost sales execution and shape the future of our commercial engine. What are we looking for: 5+ years of experience in sales, ideally within fast-paced, high-growth environments. Proven track record of consistently closing deals and outperforming targets. Deep curiosity and the ability to quickly grasp complex products, then make them crystal-clear for customers. A growth mindset with a passion for continuous improvement, both personally and professionally. Open-minded, coachable, and eager to level up with every bit of feedback. Outstanding communicator and negotiator with exceptional relationship-building instincts. A collaborative team player who thrives in a fast-moving, startup culture. Able to commute to our London (Hoxton) office on Monday, Wednesday, and Friday. Why join us: See your work translate into real-world impact - you'll have the chance to help change lives every day and meet the people whose care you're improving. Competitive salary based on experience and uncapped commission potential, with regular performance reviews to ensure your compensation keeps pace with your impact. Build the Future of HealthTech; we're tackling a multi-billion dollar challenge with real-world impact. Founded by an ex-Oxbridge doctor and former BCG consultant, with a proven track record of creating the world's leading Haemophilia management app. Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre team. Birthday day off - because no one should work on their birthday! Team perks, including regular team lunches, quarterly socials and an annual retreat. Flexible working arrangements, splitting time between home and our vibrant London office.
Intro: 32Co is disrupting the healthcare space. Our vision is to help all clinicians deliver the latest innovations in healthcare, improving the standard of care for millions of people through cutting-edge technology. We're an award-winning, Tier 1 VC-backed health technology startup solving a multi-billion dollar problem-funded by the people behind Revolut, City Mapper, and Depop. As we rapidly scale across the UK and beyond, we're looking for ambitious talent to join us on our mission to transform care at a global scale. The Role We're looking for an ambitious Marketing Associate who thrives on crafting powerful narratives, simplifying complexity, and creating marketing strategies that cut through the noise. You'll be a core part of a small, high-performing team driving brand growth across content, PR, social, and digital channels. This is a high-impact, high-ownership role where your creativity and execution will shape how the world sees 32Co. You're a marketing generalist who's excited by variety, thrives in ambiguity, and loves building from the ground up. If you're hungry, smart, and passionate, and want to move fast while making a real difference then this role is for you. Content Strategy & Creation • Develop and deliver compelling content (blogs, case studies, social posts, video scripts) that supports our business objectives. • Translate complex clinical or technical information into clear, engaging storytelling. • Own content performance reporting and optimisation across platforms. Brand & Campaigns • Help build a distinctive, trusted brand in the healthtech space. • Create and support integrated campaigns to grow awareness and engagement. • Ensure consistency of tone, style, and visual identity across all touchpoints. Social Media & Community • Manage and grow our presence on LinkedIn, Instagram, and emerging channels. • Foster engagement with clinicians, partners, and advocates in our community. • Experiment with new formats and trends to increase reach and relevance. SEO & Growth • Apply SEO best practices to all written content. • Track key metrics and make data-led recommendations to improve organic reach and conversion. • Collaborate with product, sales, and design to align content and customer journey. Growth & Creative Projects • Contribute to PR campaigns, webinars, events, email marketing, and other experimental initiatives to scale awareness and trust. • Be proactive in pitching new ideas that help us stand out Who You Are • Strong academic background. • 2+ years of marketing experience, ideally in a fast-paced startup • You're a natural generalist, happy to experiment, iterate, and learn on the go. • Proven content marketing and storytelling skills. • Understanding of SEO, digital marketing, and basic PR tactics. • Comfortable analysing data and making performance-driven decisions. • Deep interest in healthcare, innovation, and helping people. • A proactive self-starter who takes initiative and thrives on ownership. • Growth mindset - you're curious, resourceful, and constantly looking to learn. What you will get in return: •See your work translate into real-world impact - you'll have the chance to help change lives every day and meet the people whose care you're improving. • Competitive salary based on experience • Build the Future of HealthTech; we're tackling a multi-billion dollar challenge with real-world impact. • Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre and performing team. • Birthday day off - because no one should work on their birthday! • Team perks, including regular team lunches, quarterly socials and an annual retreat. • Flexible working arrangements, splitting time between home and our vibrant London office.
Aug 13, 2025
Full time
Intro: 32Co is disrupting the healthcare space. Our vision is to help all clinicians deliver the latest innovations in healthcare, improving the standard of care for millions of people through cutting-edge technology. We're an award-winning, Tier 1 VC-backed health technology startup solving a multi-billion dollar problem-funded by the people behind Revolut, City Mapper, and Depop. As we rapidly scale across the UK and beyond, we're looking for ambitious talent to join us on our mission to transform care at a global scale. The Role We're looking for an ambitious Marketing Associate who thrives on crafting powerful narratives, simplifying complexity, and creating marketing strategies that cut through the noise. You'll be a core part of a small, high-performing team driving brand growth across content, PR, social, and digital channels. This is a high-impact, high-ownership role where your creativity and execution will shape how the world sees 32Co. You're a marketing generalist who's excited by variety, thrives in ambiguity, and loves building from the ground up. If you're hungry, smart, and passionate, and want to move fast while making a real difference then this role is for you. Content Strategy & Creation • Develop and deliver compelling content (blogs, case studies, social posts, video scripts) that supports our business objectives. • Translate complex clinical or technical information into clear, engaging storytelling. • Own content performance reporting and optimisation across platforms. Brand & Campaigns • Help build a distinctive, trusted brand in the healthtech space. • Create and support integrated campaigns to grow awareness and engagement. • Ensure consistency of tone, style, and visual identity across all touchpoints. Social Media & Community • Manage and grow our presence on LinkedIn, Instagram, and emerging channels. • Foster engagement with clinicians, partners, and advocates in our community. • Experiment with new formats and trends to increase reach and relevance. SEO & Growth • Apply SEO best practices to all written content. • Track key metrics and make data-led recommendations to improve organic reach and conversion. • Collaborate with product, sales, and design to align content and customer journey. Growth & Creative Projects • Contribute to PR campaigns, webinars, events, email marketing, and other experimental initiatives to scale awareness and trust. • Be proactive in pitching new ideas that help us stand out Who You Are • Strong academic background. • 2+ years of marketing experience, ideally in a fast-paced startup • You're a natural generalist, happy to experiment, iterate, and learn on the go. • Proven content marketing and storytelling skills. • Understanding of SEO, digital marketing, and basic PR tactics. • Comfortable analysing data and making performance-driven decisions. • Deep interest in healthcare, innovation, and helping people. • A proactive self-starter who takes initiative and thrives on ownership. • Growth mindset - you're curious, resourceful, and constantly looking to learn. What you will get in return: •See your work translate into real-world impact - you'll have the chance to help change lives every day and meet the people whose care you're improving. • Competitive salary based on experience • Build the Future of HealthTech; we're tackling a multi-billion dollar challenge with real-world impact. • Join a company seed-funded by top VCs with a multicultural, ambitious, high calibre and performing team. • Birthday day off - because no one should work on their birthday! • Team perks, including regular team lunches, quarterly socials and an annual retreat. • Flexible working arrangements, splitting time between home and our vibrant London office.