BON CHARGE

Title: Social Media & Community Manager Employment Type: LTD to LTD - Successful applicant must have their own Limited Company and be based in London. Location: Remote from home within London area About BON CHARGE BON CHARGE is a global wellness brand offering the widest range of premium, science-backed products all on one platform. Founded in 2017, BON CHARGE is a pioneering technology company dedicated to simplifying wellness by delivering innovative solutions that enhance sleep, recovery, beauty, and overall wellbeing. Our values are fulfilled by supporting more than 250,000+ athletes, doctors and other customers worldwide, who have chosen to drive tangible, positive changes in their lives. With a bold vision for continued global growth, BON CHARGE is building a world-class team and this role is an integral part of our community building efforts. About the role The London based Social Media & Community Manager will lead BON CHARGE's organic social media presence and community engagement strategy across our global markets. Sitting within the Content & Creative Centre of Excellence and reporting to the Head of Content, this role is a critical link between the brand, our customers, and our broader wellness community. We're looking for a passionate wellness enthusiast who is a strategic thinker and equally comfortable in the weeds - scheduling content, jumping into the DMs, or replying to comments - as they are thinking big-picture about platform strategy, influencer engagement, and content performance. This is a hands-on role for someone who is a wellness guru deeply connected to social and wellness topics and trends, obsessed with engagement data, and ready to own and grow BON CHARGE's presence across Instagram, Facebook, TikTok, Pinterest and more. You'll work closely with our PR and Partnerships team to support influencer and affiliate content amplification, and with our content creators to ensure a consistent brand narrative across all touchpoints. Key Responsibilities Stay ahead of the wellness and beauty trends, scoping our fresh new content ideas Own and execute the global organic social strategy across Instagram, TikTok, Pinterest, Facebook, YouTube and emerging platforms Manage the day-to-day social media calendar, including content planning, caption writing, scheduling, posting, and daily engagement Monitor and respond to daily community interactions, DMs, comments and messages across all platforms in a timely, brand-aligned tone of voice Partner with PR and Partnerships to amplify influencer and affiliate content through organic channels and community tie-ins Work with Content Creators to brief, review, and repurpose assets that align with brand priorities, launches, and campaigns Track social metrics weekly (reach, engagement, saves, shares, sentiment, follower growth) and present data-driven insights to inform strategy Collaborate with the Content Director on campaign ideation, storytelling pillars and audience segmentation Stay on top of platform changes, algorithm updates, and cultural trends - ensuring BON CHARGE's content stays relevant and engaging Bring new ideas and recommendations for how to evolve and innovate our presence across social - from TikTok series to live content and collabs. Key Requirements Extensive wellness knowledge and a genuine passion for the industry Proven experience in social media management, content marketing, and community engagement Proven experience managing multiple social platforms for a high-growth brand, ideally in the wellness, lifestyle, beauty or ecommerce space Demonstrated ability to grow and nurture online communities Highly organised, with excellent communication skills and sharp attention to detail Strong knowledge of organic social KPIs and reporting best practices - must be data-driven with a love for performance analysis Creative and collaborative - able to partner with content creators, designers, and PR to bring stories to life Confident using social scheduling and analytics tools (e.g. Later, Sprout, Hootsuite, Meta Business Suite, etc.) Comfortable in a fast-paced with multiple stakeholders and shifting priorities Warm brand-aligned tone of voice with exceptional writing and captioning skills A team player who takes initiative and is passionate about building meaningful connections with our community Nice to Have Experience in influencer or ambassador management Familiarity with UGC strategies and content licensing Experience briefing social-first video content Why Join BON CHARGE? Be part of a global wellness brand at a pivotal growth stage Work alongside passionate founders and a supportive executive team that truly champions innovation and creativity. Work alongside a team that genuinely values culture, fun, and connection - where wellness isn't just a product we sell, but something we live and breathe every day.