Estendio
About Us We are a mission-driven accessibility start-up dedicated to transforming how neurodivergent individuals navigate their educational and professional journeys. Since launching our first product, Present Pal, back in 2018, Estendio has empowered students across over 150 universities in the UK and US to excel in their presentations and communication skills. Building on this success, we recently launched our second product, Tailo, an AI-powered reading platform designed to create a tailored reading experience for every mind. Our mission is to become the world's leading accessibility company, and we're entering an exciting stage of rapid growth as we scale over the next year. About the Role We are looking for an entrepreneurial Chief Commercial Officer (CCO) to lead Estendio's commercial growth strategy across both our established DSA (Disabled Students' Allowance) market and our expansion into new higher education markets in the UK and US. Reporting directly to the CEO, this is a strategic and operational leadership role with end-to-end ownership of commercial performance, spanning marketing, partnerships, sales and market development. The CCO will act as a key voice on the executive team, ensuring Estendio's market strategy converts into measurable growth, adoption and revenue. We're at a very exciting stage in Estendio's journey. Our products, Present Pal and Tailo, are well-established and continuing to grow within the UK Disabled Students' Allowance (DSA) market - a mature, B2G channel with strong momentum. At the same time, we're expanding into a new opportunity: the broader Higher Education market in both the UK and US, supporting a wider range of students beyond DSA. This is a greenfield market where we're still in the early stages of validation and discovery. Each of these markets requires a focused strategy and distinct skill set - one to sustain and scale growth in an established sector, and another to define and accelerate traction in a new one. This is a 15 Month FTC opportunity, covering maternity leave, ideal start date is Jan/Feb 2026 allowing a handover period. Job Purpose The Chief Commercial Officer owns Estendio's full go-to-market and commercial strategy - combining marketing, sales, partnerships and market development under one cohesive growth engine. Accountable for driving revenue performance, market expansion and customer adoption, ensuring marketing, sales and marketing teams operate as one integrated system. As a core member of the executive team, the CCO plays a pivotal role in shaping Estendio's growth trajectory, commercial model and market positioning, balancing short-term performance and long-term scalability. Key Responsibilities Commercial Strategy & Market Growth Own the commercial strategy and GTM execution across both the established DSA market and new UK/US Higher Education markets. Continue early validation of our new market opportunities in the UK/US Higher Education markets for a wider student base and develop a commercial engine that shows scale in these markets. Define market prioritisation, pricing, partnerships and growth levers aligned to organisational goals. Drive revenue performance through clear planning, forecasting and cross-functional alignment. Identify market opportunities, customer insights and competitive trends to inform commercial strategy and growth priorities. Marketing Leadership & Growth Engine Ownership Lead brand, product marketing, demand generation, content, partnerships and channel strategy to drive measurable growth and market share. Ensure campaigns, messaging and customer journeys are insight-led, commercially impactful and aligned to revenue objectives. Build, coach and develop a high-performing marketing function spanning multiple markets and growth stages. Leadership of the Commercial Engine Oversee and align marketing, partnerships, and sales functions, ensuring joined-up execution across the funnel. Lead and develop the Head of Marketing, Head of Commercial and DSA Education Manager to deliver coordinated performance. Ensure data-driven funnel management, from awareness to retention - with clear accountability and reporting. Cross-Functional & Executive Collaboration Partner with the CEO and leadership team to shape business strategy, investment priorities and growth roadmap. Collaborate closely with Product Delivery teams to translate customer insight into roadmap and positioning. Represent commercial strategy and performance to the board and investors with clarity and credibility. Key Accountabilities Market Growth & Commercial Impact Growth of revenue and market share in the DSA market quarter-on-quarter against licence and market share targets. Achievement of pipeline and conversion targets across both DSA and new markets. Delivery of traction milestones in new UK/US HE markets (pipeline, pilots, conversions). Commercial Engine Performance Efficiency and alignment of the full marketing and commercial funnel. Strength of brand and market authority evidenced by inbound demand and partnership opportunities. Strategic Enablement & Team Leadership High-performin g marketing and commercial team with clear ownership and execution rhythm. Strong cross-functional collaboration resulting in consistent GTM delivery. Clear, insight-led positioning and narrative embedded across markets and teams. Key Relationships Internal: CEO, Marketing and Commercial team, Operations, Product Delivery (Head of Product & CTO), Design, Freelancers External: Agencies, Key Partners (with HoC), Sector Bodies, Investors and Prospective Partners About You You will have a proven background as Chief Commercial Officer, VP Commercial, or equivalent leadership role within a high-growth or scale-up organisation. Your expertise will cover the following; Demonstrated success owning go-to-market strategy and commercial performance across multiple markets. Strong experience aligning marketing and sales under a unified commercial plan. Track record of market expansion, ideally including the UK and/or US Higher Education sectors. Skilled in pipeline management, revenue forecasting and data-driven decision-making. A Background in EdTech is highly desirable. Background in SaaS, B2G or B2B/B2B2C growth environments is desirable. We are looking for a strategic leader who has played an influential role within an executive team, forging alignment between marketing, sales and commercial strategy. You have the ability to unpack information, be curious, connect the dots and turn this into actionable strategy. Someone who brings a founder mentality - proactive, hands-on, and comfortable scaling in ambiguity. Skills and Competencies Team Leadership & Coaching - builds empowered, high-performance teams with clear accountability. Founder Mentality & Bias for Action - thrives in ambiguity, takes ownership and drives momentum without waiting for perfect information. Integrated Commercial Leadership - designs and runs an aligned GTM system across marketing, partnerships, and sales. Strategic Market Growth - adept at identifying opportunity, building entry strategy and scaling presence. Revenue Ownership - strong commercial acumen with accountability for pipeline, conversion and retention. Brand & Positioning Strength - ensures Estendio's market narrative drives authority and differentiation. Data-Driven Execution - confident managing metrics across funnel efficiency, CAC, LTV and attribution. Cross-Functional Influence - aligns Product, Marketing and Sales behind shared growth objectives. Executive-Level Communication & Influence - trusted contributor in leadership, board and investor conversations, able to translate GTM strategy into commercial credibility. What We Offer Flexibility: Working remotely with occasional on-site meetings in Scotland and Quarterly company get togethers Impact: An opportunity to influence Commercial & Marketing Strategy, Execution and Commercial Growth Collaboration: Work closely with a small, passionate team that values innovation and collaboration. Why Join Us? 9-day fortnight (every second Friday off) 33 days holiday (including public holidays) Remote-first with Quarterly Company Meet-Ups Wellbeing cashback plan and assistive tech support £150 home working setup budget Make a real impact - building inclusive tech for every mind Location : Remote (Based in the UK) Please Note: You must be based in the UK and have the right to work in the UK Sounds like you? We'd love to hear from you.
About Us We are a mission-driven accessibility start-up dedicated to transforming how neurodivergent individuals navigate their educational and professional journeys. Since launching our first product, Present Pal, back in 2018, Estendio has empowered students across over 150 universities in the UK and US to excel in their presentations and communication skills. Building on this success, we recently launched our second product, Tailo, an AI-powered reading platform designed to create a tailored reading experience for every mind. Our mission is to become the world's leading accessibility company, and we're entering an exciting stage of rapid growth as we scale over the next year. About the Role We are looking for an entrepreneurial Chief Commercial Officer (CCO) to lead Estendio's commercial growth strategy across both our established DSA (Disabled Students' Allowance) market and our expansion into new higher education markets in the UK and US. Reporting directly to the CEO, this is a strategic and operational leadership role with end-to-end ownership of commercial performance, spanning marketing, partnerships, sales and market development. The CCO will act as a key voice on the executive team, ensuring Estendio's market strategy converts into measurable growth, adoption and revenue. We're at a very exciting stage in Estendio's journey. Our products, Present Pal and Tailo, are well-established and continuing to grow within the UK Disabled Students' Allowance (DSA) market - a mature, B2G channel with strong momentum. At the same time, we're expanding into a new opportunity: the broader Higher Education market in both the UK and US, supporting a wider range of students beyond DSA. This is a greenfield market where we're still in the early stages of validation and discovery. Each of these markets requires a focused strategy and distinct skill set - one to sustain and scale growth in an established sector, and another to define and accelerate traction in a new one. This is a 15 Month FTC opportunity, covering maternity leave, ideal start date is Jan/Feb 2026 allowing a handover period. Job Purpose The Chief Commercial Officer owns Estendio's full go-to-market and commercial strategy - combining marketing, sales, partnerships and market development under one cohesive growth engine. Accountable for driving revenue performance, market expansion and customer adoption, ensuring marketing, sales and marketing teams operate as one integrated system. As a core member of the executive team, the CCO plays a pivotal role in shaping Estendio's growth trajectory, commercial model and market positioning, balancing short-term performance and long-term scalability. Key Responsibilities Commercial Strategy & Market Growth Own the commercial strategy and GTM execution across both the established DSA market and new UK/US Higher Education markets. Continue early validation of our new market opportunities in the UK/US Higher Education markets for a wider student base and develop a commercial engine that shows scale in these markets. Define market prioritisation, pricing, partnerships and growth levers aligned to organisational goals. Drive revenue performance through clear planning, forecasting and cross-functional alignment. Identify market opportunities, customer insights and competitive trends to inform commercial strategy and growth priorities. Marketing Leadership & Growth Engine Ownership Lead brand, product marketing, demand generation, content, partnerships and channel strategy to drive measurable growth and market share. Ensure campaigns, messaging and customer journeys are insight-led, commercially impactful and aligned to revenue objectives. Build, coach and develop a high-performing marketing function spanning multiple markets and growth stages. Leadership of the Commercial Engine Oversee and align marketing, partnerships, and sales functions, ensuring joined-up execution across the funnel. Lead and develop the Head of Marketing, Head of Commercial and DSA Education Manager to deliver coordinated performance. Ensure data-driven funnel management, from awareness to retention - with clear accountability and reporting. Cross-Functional & Executive Collaboration Partner with the CEO and leadership team to shape business strategy, investment priorities and growth roadmap. Collaborate closely with Product Delivery teams to translate customer insight into roadmap and positioning. Represent commercial strategy and performance to the board and investors with clarity and credibility. Key Accountabilities Market Growth & Commercial Impact Growth of revenue and market share in the DSA market quarter-on-quarter against licence and market share targets. Achievement of pipeline and conversion targets across both DSA and new markets. Delivery of traction milestones in new UK/US HE markets (pipeline, pilots, conversions). Commercial Engine Performance Efficiency and alignment of the full marketing and commercial funnel. Strength of brand and market authority evidenced by inbound demand and partnership opportunities. Strategic Enablement & Team Leadership High-performin g marketing and commercial team with clear ownership and execution rhythm. Strong cross-functional collaboration resulting in consistent GTM delivery. Clear, insight-led positioning and narrative embedded across markets and teams. Key Relationships Internal: CEO, Marketing and Commercial team, Operations, Product Delivery (Head of Product & CTO), Design, Freelancers External: Agencies, Key Partners (with HoC), Sector Bodies, Investors and Prospective Partners About You You will have a proven background as Chief Commercial Officer, VP Commercial, or equivalent leadership role within a high-growth or scale-up organisation. Your expertise will cover the following; Demonstrated success owning go-to-market strategy and commercial performance across multiple markets. Strong experience aligning marketing and sales under a unified commercial plan. Track record of market expansion, ideally including the UK and/or US Higher Education sectors. Skilled in pipeline management, revenue forecasting and data-driven decision-making. A Background in EdTech is highly desirable. Background in SaaS, B2G or B2B/B2B2C growth environments is desirable. We are looking for a strategic leader who has played an influential role within an executive team, forging alignment between marketing, sales and commercial strategy. You have the ability to unpack information, be curious, connect the dots and turn this into actionable strategy. Someone who brings a founder mentality - proactive, hands-on, and comfortable scaling in ambiguity. Skills and Competencies Team Leadership & Coaching - builds empowered, high-performance teams with clear accountability. Founder Mentality & Bias for Action - thrives in ambiguity, takes ownership and drives momentum without waiting for perfect information. Integrated Commercial Leadership - designs and runs an aligned GTM system across marketing, partnerships, and sales. Strategic Market Growth - adept at identifying opportunity, building entry strategy and scaling presence. Revenue Ownership - strong commercial acumen with accountability for pipeline, conversion and retention. Brand & Positioning Strength - ensures Estendio's market narrative drives authority and differentiation. Data-Driven Execution - confident managing metrics across funnel efficiency, CAC, LTV and attribution. Cross-Functional Influence - aligns Product, Marketing and Sales behind shared growth objectives. Executive-Level Communication & Influence - trusted contributor in leadership, board and investor conversations, able to translate GTM strategy into commercial credibility. What We Offer Flexibility: Working remotely with occasional on-site meetings in Scotland and Quarterly company get togethers Impact: An opportunity to influence Commercial & Marketing Strategy, Execution and Commercial Growth Collaboration: Work closely with a small, passionate team that values innovation and collaboration. Why Join Us? 9-day fortnight (every second Friday off) 33 days holiday (including public holidays) Remote-first with Quarterly Company Meet-Ups Wellbeing cashback plan and assistive tech support £150 home working setup budget Make a real impact - building inclusive tech for every mind Location : Remote (Based in the UK) Please Note: You must be based in the UK and have the right to work in the UK Sounds like you? We'd love to hear from you.
Estendio
About Us We are a mission-driven accessibility start-up dedicated to transforming how neurodivergent individuals navigate their educational and professional journeys. Since launching our first product, Present Pal, back in 2018, Estendio has empowered students across over 150 universities in the UK and US to excel in their presentations and communication skills. Building on this success, we recently launched our second product, Tailo, an AI-powered reading platform designed to create a tailored reading experience for every mind. Our mission is to become the world's leading accessibility company, and we're entering an exciting stage of rapid growth as we scale over the next year. About the Role We're seeking a Business Systems Engineer to design, integrate, and scale the internal systems that support our go-to-market and operational teams. This role focuses on back-office technology, data flow, and automation-connecting tools such as our CRM, customer portals, and analytics platforms to ensure smooth and reliable operations as we grow. Our internal ecosystem is built primarily on the AWS platform. You'll use services such as Lambda, API Gateway, S3, CloudFront, Route 53, SES, and RDS (MySQL/PostgreSQL) alongside SaaS integrations to build scalable, secure, and maintainable systems. Cloudflare is also used for DNS, email routing, CDN, and domain management. You'll sit within the Engineering organisation, collaborating closely with Marketing, Sales, and Operations to translate business needs into sustainable, secure, and automated systems that support GTM and operational workflows. Responsibilities Integrations & Automation Design, implement, and maintain integrations across CRM, license portals, analytics platforms, and other internal systems. Automate workflows to reduce manual effort and improve data consistency across tools. Build and manage serverless automations and APIs using AWS Lambda, API Gateway, and Step Functions. Use infrastructure as code (Terraform or CloudFormation) for consistent provisioning and deployment. Marketing & Sales Support Collaborate with marketing to set up and optimise landing pages, UTM tracking, lead capture flows, and attribution dashboards. Ensure CRM and marketing tools (e.g., HubSpot, Salesforce) are well-integrated and deliver accurate data. Support analytics pipelines and attribution tracking, including server-side tagging. Manage CDN and caching configurations through CloudFront and Cloudflare for performance and reliability. Operational Infrastructure Maintain and enhance customer and partner portals hosted on AWS (S3, CloudFront, or container-based setups). Manage domains, DNS, and routing via Route 53 and Cloudflare. Configure and maintain email routing through SES and Cloudflare, including SPF, DKIM, and DMARC. Support authentication, access management, and secure connectivity between systems. Data & Reporting Develop and maintain dashboards and reports for marketing, sales, and operational KPIs. Work with BI tools such as Looker, Metabase, or QuickSight for reporting and analysis. Design and maintain data flows between CRMs, analytics tools, and internal databases. Manage RDS (MySQL/PostgreSQL) instances for data storage, performance, and reporting. Ensure data integrity and consistency across systems and pipelines. About You You have a strong foundation in engineering principles and technical skills with a zest for problem-solving and the ability to develop solutions. This is a new role, reporting to our VP of Engineering, taking on projects and responsibility for our internal systems. Great opportunity to shape the internal IT function. You'll thrive in a startup environment where pace, learning and adaptability are part of the culture - and you're excited to work alongside a close-knit, mission-driven team. Essential Solid understanding of web technologies (HTML, CSS, JavaScript, PHP, TypeScript) and CMS/landing page platforms. Experience building and maintaining integrations using APIs and webhooks. Familiarity with CRM platforms such as HubSpot or Salesforce. Working knowledge of AWS services including Lambda, API Gateway, S3, CloudFront, Route 53, SES, and RDS (MySQL/PostgreSQL). Experience managing Cloudflare DNS, CDN, and email routing. Strong SQL skills and practical experience with MySQL and PostgreSQL. Experience with BI tools such as Looker, Metabase, or QuickSight. Understanding of analytics, tracking, and marketing attribution. Ability to collaborate across technical and business teams to deliver reliable solutions. Desirable Experience with low/no-code integration tools such as Zapier, Make, or Workato. Familiarity with ETL pipelines or data orchestration tools. Familiarity with Amplitude Analytics, Google Tag Manager Experience with Terraform, CloudFormation, or other IaC tools. Exposure to authentication and SSO systems (Cognito, SAML, or OIDC). Experience with AI or LLM-based automation (e.g., integrating GPT or similar models into internal workflows). Background in SaaS or B2B environments. What We Offer Flexibility: Working remotely with occasional meetings and Quarterly company get togethers Impact: An opportunity to build out the internal IT function as we grow and scale Collaboration: Work closely with a small, passionate team that values innovation and collaboration Why Join Us? 9-day fortnight (every second Friday off) 33 days holiday (including public holidays) Remote-first with Quarterly Company Meet-Ups Wellbeing cashback plan and assistive tech support £150 home working setup budget Make a real impact - building inclusive tech for every mind Location Remote (Based in the UK) Please Note: You must be based in the UK and have the right to work in the UK Our Hiring Process We're committed to creating an inclusive and supportive recruitment process. Diversity, equity, and inclusion are at the heart of who we are and what we do. If you need any adjustments at any stage, just let us know. Stage 1: Informal Chat - An initial call to get to know each other and explore fit. (20-30 Minutes) Stage 2: Technical Skills & Culture Interview - A deeper dive into your experience, skills & values during an interview with the Hiring Manager and CTO (1 Hour) Stage 3: Team Meet - A final stage - An informal chat with senior operational team members to get a feel for collaboration, values alignment, and ways of working (45-60 mins) We believe interviews are a two-way process, and finding a great fit for you and our team-ask us anything you like. Sounds like you? We'd love to hear from you.
About Us We are a mission-driven accessibility start-up dedicated to transforming how neurodivergent individuals navigate their educational and professional journeys. Since launching our first product, Present Pal, back in 2018, Estendio has empowered students across over 150 universities in the UK and US to excel in their presentations and communication skills. Building on this success, we recently launched our second product, Tailo, an AI-powered reading platform designed to create a tailored reading experience for every mind. Our mission is to become the world's leading accessibility company, and we're entering an exciting stage of rapid growth as we scale over the next year. About the Role We're seeking a Business Systems Engineer to design, integrate, and scale the internal systems that support our go-to-market and operational teams. This role focuses on back-office technology, data flow, and automation-connecting tools such as our CRM, customer portals, and analytics platforms to ensure smooth and reliable operations as we grow. Our internal ecosystem is built primarily on the AWS platform. You'll use services such as Lambda, API Gateway, S3, CloudFront, Route 53, SES, and RDS (MySQL/PostgreSQL) alongside SaaS integrations to build scalable, secure, and maintainable systems. Cloudflare is also used for DNS, email routing, CDN, and domain management. You'll sit within the Engineering organisation, collaborating closely with Marketing, Sales, and Operations to translate business needs into sustainable, secure, and automated systems that support GTM and operational workflows. Responsibilities Integrations & Automation Design, implement, and maintain integrations across CRM, license portals, analytics platforms, and other internal systems. Automate workflows to reduce manual effort and improve data consistency across tools. Build and manage serverless automations and APIs using AWS Lambda, API Gateway, and Step Functions. Use infrastructure as code (Terraform or CloudFormation) for consistent provisioning and deployment. Marketing & Sales Support Collaborate with marketing to set up and optimise landing pages, UTM tracking, lead capture flows, and attribution dashboards. Ensure CRM and marketing tools (e.g., HubSpot, Salesforce) are well-integrated and deliver accurate data. Support analytics pipelines and attribution tracking, including server-side tagging. Manage CDN and caching configurations through CloudFront and Cloudflare for performance and reliability. Operational Infrastructure Maintain and enhance customer and partner portals hosted on AWS (S3, CloudFront, or container-based setups). Manage domains, DNS, and routing via Route 53 and Cloudflare. Configure and maintain email routing through SES and Cloudflare, including SPF, DKIM, and DMARC. Support authentication, access management, and secure connectivity between systems. Data & Reporting Develop and maintain dashboards and reports for marketing, sales, and operational KPIs. Work with BI tools such as Looker, Metabase, or QuickSight for reporting and analysis. Design and maintain data flows between CRMs, analytics tools, and internal databases. Manage RDS (MySQL/PostgreSQL) instances for data storage, performance, and reporting. Ensure data integrity and consistency across systems and pipelines. About You You have a strong foundation in engineering principles and technical skills with a zest for problem-solving and the ability to develop solutions. This is a new role, reporting to our VP of Engineering, taking on projects and responsibility for our internal systems. Great opportunity to shape the internal IT function. You'll thrive in a startup environment where pace, learning and adaptability are part of the culture - and you're excited to work alongside a close-knit, mission-driven team. Essential Solid understanding of web technologies (HTML, CSS, JavaScript, PHP, TypeScript) and CMS/landing page platforms. Experience building and maintaining integrations using APIs and webhooks. Familiarity with CRM platforms such as HubSpot or Salesforce. Working knowledge of AWS services including Lambda, API Gateway, S3, CloudFront, Route 53, SES, and RDS (MySQL/PostgreSQL). Experience managing Cloudflare DNS, CDN, and email routing. Strong SQL skills and practical experience with MySQL and PostgreSQL. Experience with BI tools such as Looker, Metabase, or QuickSight. Understanding of analytics, tracking, and marketing attribution. Ability to collaborate across technical and business teams to deliver reliable solutions. Desirable Experience with low/no-code integration tools such as Zapier, Make, or Workato. Familiarity with ETL pipelines or data orchestration tools. Familiarity with Amplitude Analytics, Google Tag Manager Experience with Terraform, CloudFormation, or other IaC tools. Exposure to authentication and SSO systems (Cognito, SAML, or OIDC). Experience with AI or LLM-based automation (e.g., integrating GPT or similar models into internal workflows). Background in SaaS or B2B environments. What We Offer Flexibility: Working remotely with occasional meetings and Quarterly company get togethers Impact: An opportunity to build out the internal IT function as we grow and scale Collaboration: Work closely with a small, passionate team that values innovation and collaboration Why Join Us? 9-day fortnight (every second Friday off) 33 days holiday (including public holidays) Remote-first with Quarterly Company Meet-Ups Wellbeing cashback plan and assistive tech support £150 home working setup budget Make a real impact - building inclusive tech for every mind Location Remote (Based in the UK) Please Note: You must be based in the UK and have the right to work in the UK Our Hiring Process We're committed to creating an inclusive and supportive recruitment process. Diversity, equity, and inclusion are at the heart of who we are and what we do. If you need any adjustments at any stage, just let us know. Stage 1: Informal Chat - An initial call to get to know each other and explore fit. (20-30 Minutes) Stage 2: Technical Skills & Culture Interview - A deeper dive into your experience, skills & values during an interview with the Hiring Manager and CTO (1 Hour) Stage 3: Team Meet - A final stage - An informal chat with senior operational team members to get a feel for collaboration, values alignment, and ways of working (45-60 mins) We believe interviews are a two-way process, and finding a great fit for you and our team-ask us anything you like. Sounds like you? We'd love to hear from you.