20.20 Limited

About Us 20.20 is a home for culturally-curious minds - an agency for people who want to set the bar in brand experience - providing expert counsel for progressive clients. You will take a key position in our business predominantly managing your own accounts and projects at a senior level, working closely with the creative and strategy teams. Whilst this is not a new business role, we would love you to bring your enthusiasm and expertise to input into proposals and help the management team shape new business pitches. This is a relationship and commercially focused role responsible for organic client development and new client growth. Your Role Your role will be to develop effective strategic partnerships, delivering successful projects and long-term growth for the client business and for 20.20. Aligning to 20.20 values, you will build trust with our clients through integrity, honesty, and making genuine human connections. Nurture existing client relationships and ensure projects are delivered to excellent standards, on time, on budget Understand client sector, brand and business objectives Be the champion of your clients' business within the 20.20 to ensure their objectives are delivered Prepare, present and negotiate client estimates, proposals and tenders Financial management of accounts including 3rd party negotiations and bought-in-cost estimates, expenses and invoicing Lead the internal project teams alongside Creative / Strategic / Business Director leads Daily project management from brief to team planning, execution and delivery Nurture growth by identifying new opportunities within the client's project team and potential new clients within their business Support the new business team in winning new clients through proposal writing, cost estimates, leading pitches and attending new business meetings when needed Work with Managing Director on driving the commercials - budgeting, forecasting, commercial management Salary Expectations: £55,000 to £65,000based on experience Our dream candidate would be someone with: Relevant sector experience particularly in hospitality, sport & entertainment venues, and retail experiences. You should have a good knowledge of working in the brand/experience space Experience in both interior and brand design processes An understanding of strategy, specifically translating strategic drivers into creative executions Strength and attention to detail in daily project management tasks, from planning, resourcing, shaping content and leading teams Commercial astuteness with clear examples of winning, retaining and building client loyalty and delivering business revenue growth Ability to deliver exceptional client service Experience working with C-Suite / Senior Management client levels, as well as implementation partners Strong communication skills, written and verbal, and success leading, retaining and growing accounts A pro-active approach, with the prefect balance of being autonomous and an integrated team player A genuine passion for the design process and an understanding and desire for quality output, always Emotional intelligence and empathy - toward our clients and our team Experience in digital is a bonus 20.20 are a team who don't enjoy big egos, or personal agendas. Our team are truly open and collaborative, and we are looking for an individual who will fit right in If this sounds like your kind of place, we'd love to chat.

20.20 is a home for culturally-curious minds - an agency for people who want to set the bar in brand experience - providing expert counsel for progressive clients. We work primarily with sports and leisure brands and venues. As part of our creative team, you'll help to provide a foundation of strategic thinking to articulate creative ideas and push a variety of projects forwards. Broader than pure copywriting and more creative than pure strategy, this role will make an impact across disciplines. From brand storytelling and propositions to environmental concept narratives to inspire our own team and our clients, there's lots to sink your teeth into Your role: Your role will contribute directly to creative projects, articulating ideas with clarity and imagination. Prepare and present creative work to board-level clients responding to their brief Lead strategic storytelling within project teams Filter client strategy documents into key insights, audiences and opportunities Help to articulate 'the big idea' in collaboration with the design team Interview key project stakeholders to articulate the brief and ambition of each project clearly Write internal and external facing copy on behalf of clients Lead tone of voice and narrative projects Collaborate on customer journeys and communication hierarchies with real people in mind Lead or contribute to customer research (desk and field) Occasionally audit existing customer experiences on site Keep an eye on trends and industry best practice and share with our team (we have a trends tool to help you) Writing content for our website (SEO and data analytics not a requirement) and PR efforts Support the new business team in winning new clients through proposal writing, pitches and attending new business meetings when needed Our dream candidate would be someone with: Relevant experience working with 2D/3D designers A portfolio showing examples of compelling brand building/writing projects Strong communication skills (obviously) A good understanding of brand tone of voice with the ability to adopt and develop as appropriate A proactive and collaborative approach An ability to translate strategic drivers into creative executions A commercial awareness - always thinking how our creative work will improve our client's business and perform in the real world Emotional intelligence and empathy - toward our clients and our team Experience in digital is a bonus Salary Expectations: £55,000 to £65,000 based on experience 20.20 are a team who don't enjoy big egos or personal agendas. Our team are truly open and collaborative, and we are looking for an individual who will fit right in If this sounds like your kind of place, we'd love to chat.