Theruckusgroup

General Manager wanted at live music BBQ venue in Chiswick Location: West London (W4), W4 4PH Salary: Up to £50,000 per annum Plus bonus Are you a passionate hospitality leader ready to take the reins of one of Chiswick's busiest venues? Lil' Nashville is a high-energy, live music restaurant and bar, offering a taste of Southern BBQ and honky-tonk spirit in Chiswick. With live country music, mouthwatering food, and a lively bar, we're quickly becoming a local favourite, and we're just getting started. We're seeking a dynamic and experienced General Manager to oversee the daily operations of our vibrant, high-volume BBQ restaurant and live music line dancing venue. This is a rare opportunity to make your mark within an independent group that values personality, performance, and people. What We Offer: Salary up to £55,000 per year (depending on experience) A leadership role in an exciting, fast-growing business Genuine career progression opportunities Free food Staff discounts & company events Company pension scheme Workplace where culture comes first, not corporate red tape Bonus scheme based on clear KPIs We're closed every Monday & Tuesday What You'll Be Doing: Lead all operations, including front of house, back of house, and financial management Build and manage a high-performing team, from recruitment and training to team motivation Take ownership of revenue targets and drive performance through effective cost management and sales strategies Oversee the booking system, ensuring smooth management of reservations, private hires, and special events Develop and implement strategies for guest experience, including resolving complaints and gathering feedback Work closely with suppliers and contribute to menu and product offerings Manage health & safety, fire, and licensing compliance across the venue Actively contribute to marketing efforts, ensuring Lil' Nashville's voice is loud and clear across digital platforms Set and monitor KPIs, ensuring exceptional service while maintaining operational efficiency Report directly to the owners on business performance and strategic decisions Who we're looking for: Proven experience in a senior leadership or General Manager role in a high-quality, high-volume restaurant or bar Strong business acumen with experience managing operations, revenue, and people A confident leader who can motivate and inspire a diverse team A hands on, problem solving approach with the ability to remain calm under pressure Experience working with booking systems, event management, and supplier relationships Passionate about hospitality, live music, and delivering memorable guest experiences Familiar with budget management, cost control, and achieving sales targets Flexible and available to work hospitality hours (Weds-Sun, including evenings) If you are ready to take on a challenging and rewarding role as our next General Manager in one of Chiswick's best venues, we'd love to hear from you. Apply now to join our team and be part of something extraordinary. We are an equal opportunity employer. We welcome and value a diverse workforce, create an inclusive culture and encourage applications from all qualified individuals. Applicants must have the right to work in the UK.