As part of LVMH / Moët Hennessy, The Glenmorangie Company crafts, distributes and markets two of Scotland's most acclaimed single malt whiskies. Glenmorangie is famed as the leading Highland single malt, renowned for its smooth, complex, and accessible taste, its mastery of wood in cask maturation, and its industry leading whisky innovation. Ardbeg is the ultimate Islay whisky and the smokiest of all Scotland's Single Malts - and is also famed for its unorthodox, envied, and untamed brand. The NPD Project Manager role is to ensure we deliver best in class New Product Development (NPD), leading end-to-end projects, ensuring delivery on time, within budget, and to brand quality standards. The role manages and develops team members, drives cross-functional collaboration, and maintains strong stakeholder and supplier relationships to support successful project execution. Managing risk, timelines, budget, compliance, sustainability targets, Stage Gate adherence, testing, trialling, and documentation. Job responsabilities Lead end-to-end NPD projects from opportunity identification to final delivery, ensuring delivery on time, on quality, and on budget. Manage and develop the Packaging Technologist, including objectives, performance, workload allocation, and escalation support. Build strong internal and external stakeholder relationships and work cross-functionally with Brand colleagues to support communication, collaboration, and project delivery. Lead project kick-off and update meetings with key stakeholders to ensure alignment and progress throughout the NPD process. Lead project governance across timelines, critical path activities, risk management, recovery planning, Stage Gate adherence, documentation, and KPI delivery. Support supplier onboarding, tender processes, supplier selection, and pipeline planning in line with brand and business goals. Provide input on feasibility, risks, ideas, innovations, technologies, supplier requirements, and project timings to support brand and market requirements. Ensure projects meet sustainability targets, regulatory requirements, quality standards, and testing and trialling requirements, including bottling line performance. Manage packaging development budgets and ensure accurate packaging data, item specifications, technical drawings, and associated documentation. Maintain understanding of global supplier capabilities, emerging technologies, and innovation trends. Identify improvement opportunities and lead continuous improvement initiatives. Profile Technical Skills Experience Required: Excellent PC Skills including MS Word, Excel, PowerPoint, Project Experience in team leadership and line management Experience in packaging development projects (understanding of challenges, risks, technical considerations) Demonstrated ability to lead cross functional teams Good understanding of manufacturing environments and packaging Professional & effective communicator at all levels across the business Strong attention to detail and problem-solving skills Strong influencing, negotiating and stakeholder management skills Flexible, self-motivated with ability to use own initiative and 'can do' attitude Strong time management skills and ability to organize and prioritize workload, for you and others Additional information About us: At Glenmorangie, we aspire to embrace the broadest view of diversity, equity, and inclusion to build teams that are reflective of our customers and consumers, and that celebrate and maximise the uniqueness of every employee. To reflect the diverse needs of our workforce, we offer a range of life friendly, inclusive policies including flexible working arrangements and generous leave entitlements. We are committed to supporting the mental health of our workforce and providing a safe space to talk about our wellbeing. We also champion physical wellbeing, offering employees discounted gym memberships. We are a Disability Committed Employer and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the job. Applications will close on Friday 28th August 2026. Package: Competitive salary and benefits package. NOTE: Only candidates with a suitable profile will be contacted for further discussions about the position.
Aug 21, 2026
Full time
As part of LVMH / Moët Hennessy, The Glenmorangie Company crafts, distributes and markets two of Scotland's most acclaimed single malt whiskies. Glenmorangie is famed as the leading Highland single malt, renowned for its smooth, complex, and accessible taste, its mastery of wood in cask maturation, and its industry leading whisky innovation. Ardbeg is the ultimate Islay whisky and the smokiest of all Scotland's Single Malts - and is also famed for its unorthodox, envied, and untamed brand. The NPD Project Manager role is to ensure we deliver best in class New Product Development (NPD), leading end-to-end projects, ensuring delivery on time, within budget, and to brand quality standards. The role manages and develops team members, drives cross-functional collaboration, and maintains strong stakeholder and supplier relationships to support successful project execution. Managing risk, timelines, budget, compliance, sustainability targets, Stage Gate adherence, testing, trialling, and documentation. Job responsabilities Lead end-to-end NPD projects from opportunity identification to final delivery, ensuring delivery on time, on quality, and on budget. Manage and develop the Packaging Technologist, including objectives, performance, workload allocation, and escalation support. Build strong internal and external stakeholder relationships and work cross-functionally with Brand colleagues to support communication, collaboration, and project delivery. Lead project kick-off and update meetings with key stakeholders to ensure alignment and progress throughout the NPD process. Lead project governance across timelines, critical path activities, risk management, recovery planning, Stage Gate adherence, documentation, and KPI delivery. Support supplier onboarding, tender processes, supplier selection, and pipeline planning in line with brand and business goals. Provide input on feasibility, risks, ideas, innovations, technologies, supplier requirements, and project timings to support brand and market requirements. Ensure projects meet sustainability targets, regulatory requirements, quality standards, and testing and trialling requirements, including bottling line performance. Manage packaging development budgets and ensure accurate packaging data, item specifications, technical drawings, and associated documentation. Maintain understanding of global supplier capabilities, emerging technologies, and innovation trends. Identify improvement opportunities and lead continuous improvement initiatives. Profile Technical Skills Experience Required: Excellent PC Skills including MS Word, Excel, PowerPoint, Project Experience in team leadership and line management Experience in packaging development projects (understanding of challenges, risks, technical considerations) Demonstrated ability to lead cross functional teams Good understanding of manufacturing environments and packaging Professional & effective communicator at all levels across the business Strong attention to detail and problem-solving skills Strong influencing, negotiating and stakeholder management skills Flexible, self-motivated with ability to use own initiative and 'can do' attitude Strong time management skills and ability to organize and prioritize workload, for you and others Additional information About us: At Glenmorangie, we aspire to embrace the broadest view of diversity, equity, and inclusion to build teams that are reflective of our customers and consumers, and that celebrate and maximise the uniqueness of every employee. To reflect the diverse needs of our workforce, we offer a range of life friendly, inclusive policies including flexible working arrangements and generous leave entitlements. We are committed to supporting the mental health of our workforce and providing a safe space to talk about our wellbeing. We also champion physical wellbeing, offering employees discounted gym memberships. We are a Disability Committed Employer and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the job. Applications will close on Friday 28th August 2026. Package: Competitive salary and benefits package. NOTE: Only candidates with a suitable profile will be contacted for further discussions about the position.
The Glenmorangie Company, part of LVMH, is seeking a Project Manager to lead end-to-end New Product Development (NPD) initiatives in Scotland. You will drive projects from opportunity to final delivery, manage packaging development, and collaborate across brand teams to ensure on-time, on-budget, and high-quality outcomes. Ideal candidates bring packaging project experience, strong stakeholder management, and proven leadership in manufacturing environments, with a focus on sustainability and
Aug 20, 2026
Full time
The Glenmorangie Company, part of LVMH, is seeking a Project Manager to lead end-to-end New Product Development (NPD) initiatives in Scotland. You will drive projects from opportunity to final delivery, manage packaging development, and collaborate across brand teams to ensure on-time, on-budget, and high-quality outcomes. Ideal candidates bring packaging project experience, strong stakeholder management, and proven leadership in manufacturing environments, with a focus on sustainability and
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, as we continue our exciting expansion across the UK, we're looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world's most dynamic retail markets. The Opportunity At SEPHORA, we're transforming the beauty retail landscape across the UK through an ambitious programme of new store openings, relocations and refurbishments. As we continue to expand our footprint, we're looking for a Project Manager to join our Property team and help bring these exciting spaces to life. Reporting to the Senior Project Manager, Property, you'll play a key role in the successful delivery of construction and fit-out projects across our UK portfolio. Working closely with internal teams and external partners, you'll support projects from initial concept through to store opening, helping to create exceptional retail environments that reflect the SEPHORA experience. This is an exciting opportunity for a highly organised and commercially minded Project Manager who enjoys managing multiple projects, building strong stakeholder relationships and seeing projects successfully delivered from start to finish. You'll join a fast-paced, growing business where no two days are the same and where you'll have a direct impact on the continued growth of one of the world's most iconic beauty brands. What you'll be doing Support the delivery of new store openings, relocations and refurbishment projects across the UK portfolio. Manage designated projects through feasibility, design development, construction, handover and store opening phases. Coordinate project stakeholders including architects, consultants, contractors, landlords and specialist suppliers to ensure successful project delivery. Develop and maintain project programmes, tracking progress against key milestones and critical deadlines. Monitor project budgets, cost trackers, purchase orders and forecasts, supporting effective cost control throughout the project lifecycle. Assist with tender processes, procurement activities and contractor appointments. Identify project risks, issues and dependencies, supporting the development of mitigation plans and escalating where required. Manage landlord approvals, statutory submissions, permits, Building Control requirements and project certifications. Conduct regular site visits to monitor programme progress, quality standards and health & safety compliance. Coordinate snagging activities and ensure outstanding actions are resolved in a timely manner prior to handover. Prepare project reports, presentations and progress updates for internal stakeholders and leadership teams. Support commercial reviews and value engineering initiatives to maximise project performance and deliver value for the business. Contribute to the continuous improvement of project management standards, processes and documentation across the Property team. What you'll bring You'll bring proven experience in project management within retail, hospitality or commercial environments, along with a passion for delivering high-quality spaces that create exceptional customer experiences. Highly organised and proactive, you're comfortable managing multiple priorities and building strong relationships with a wide range of stakeholders. Degree qualified in Project Management, Construction Management, Architecture, Building Surveying, Engineering or a related discipline. Proven experience delivering retail, hospitality, commercial fit-out or construction projects. Strong understanding of project management principles and the UK construction process. Experience managing project budgets, costs, procurement activities and contractor relationships. Strong commercial awareness and an ability to balance quality, cost and programme objectives. A proactive, solutions-focused mindset with strong attention to detail and a hands-on approach to delivery. Comfortable working within a fast-paced and evolving environment, adapting to changing business priorities as required. Willingness to travel regularly across the UK to support project delivery and key milestones. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value and our benefits reflect that. Here's what you can look forward to: Private Healthcare, Life Assurance and Private Pension from day one. Competitive pay that grows with you, including annual salary reviews. A generous employee discount across the world's best beauty brands. A paid day off on your birthday. Access to a wellbeing and perks platform. LVMH Heart Fund support. Generous holiday allowance, with the option to buy more. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Aug 05, 2026
Full time
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, as we continue our exciting expansion across the UK, we're looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world's most dynamic retail markets. The Opportunity At SEPHORA, we're transforming the beauty retail landscape across the UK through an ambitious programme of new store openings, relocations and refurbishments. As we continue to expand our footprint, we're looking for a Project Manager to join our Property team and help bring these exciting spaces to life. Reporting to the Senior Project Manager, Property, you'll play a key role in the successful delivery of construction and fit-out projects across our UK portfolio. Working closely with internal teams and external partners, you'll support projects from initial concept through to store opening, helping to create exceptional retail environments that reflect the SEPHORA experience. This is an exciting opportunity for a highly organised and commercially minded Project Manager who enjoys managing multiple projects, building strong stakeholder relationships and seeing projects successfully delivered from start to finish. You'll join a fast-paced, growing business where no two days are the same and where you'll have a direct impact on the continued growth of one of the world's most iconic beauty brands. What you'll be doing Support the delivery of new store openings, relocations and refurbishment projects across the UK portfolio. Manage designated projects through feasibility, design development, construction, handover and store opening phases. Coordinate project stakeholders including architects, consultants, contractors, landlords and specialist suppliers to ensure successful project delivery. Develop and maintain project programmes, tracking progress against key milestones and critical deadlines. Monitor project budgets, cost trackers, purchase orders and forecasts, supporting effective cost control throughout the project lifecycle. Assist with tender processes, procurement activities and contractor appointments. Identify project risks, issues and dependencies, supporting the development of mitigation plans and escalating where required. Manage landlord approvals, statutory submissions, permits, Building Control requirements and project certifications. Conduct regular site visits to monitor programme progress, quality standards and health & safety compliance. Coordinate snagging activities and ensure outstanding actions are resolved in a timely manner prior to handover. Prepare project reports, presentations and progress updates for internal stakeholders and leadership teams. Support commercial reviews and value engineering initiatives to maximise project performance and deliver value for the business. Contribute to the continuous improvement of project management standards, processes and documentation across the Property team. What you'll bring You'll bring proven experience in project management within retail, hospitality or commercial environments, along with a passion for delivering high-quality spaces that create exceptional customer experiences. Highly organised and proactive, you're comfortable managing multiple priorities and building strong relationships with a wide range of stakeholders. Degree qualified in Project Management, Construction Management, Architecture, Building Surveying, Engineering or a related discipline. Proven experience delivering retail, hospitality, commercial fit-out or construction projects. Strong understanding of project management principles and the UK construction process. Experience managing project budgets, costs, procurement activities and contractor relationships. Strong commercial awareness and an ability to balance quality, cost and programme objectives. A proactive, solutions-focused mindset with strong attention to detail and a hands-on approach to delivery. Comfortable working within a fast-paced and evolving environment, adapting to changing business priorities as required. Willingness to travel regularly across the UK to support project delivery and key milestones. Beautiful Benefits at SEPHORA UK When you join SEPHORA, you're joining a team that we truly value and our benefits reflect that. Here's what you can look forward to: Private Healthcare, Life Assurance and Private Pension from day one. Competitive pay that grows with you, including annual salary reviews. A generous employee discount across the world's best beauty brands. A paid day off on your birthday. Access to a wellbeing and perks platform. LVMH Heart Fund support. Generous holiday allowance, with the option to buy more. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Department Manager - Brent Cross, London Department Manager - Brent Cross, London Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As aDepartment Manager (Supervisor)at SEPHORA UK, you'll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors.With your expertise, energy, and love for people and product, you'll elevate daily store activities - from service, sales, and artistry to cash and stock excellence - ensuring every moment reflects SEPHORA's creativity, inclusivity, and bold spirit. You'll thrive in this role if you're energised by developing others, delivering unforgettable customer experiences, and driving strong commercial results in a fast paced, dynamic retail environment. What you'll be doing You'll support the store by leading people, service, and operations, including: Leading, coaching and inspiring your team to deliver exceptional service, personalised advice, and a seamless in store experience. Enabling ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and SEPHORA service behaviours. Setting clear goals, supporting performance, and creating personalised development plans to help team members grow. Managing day to day employee relations needs, including attendance, performance, and conduct, with professionalism and care. Driving commercial performance - monitoring KPIs, analysing trends, and leading the team to meet and exceed sales targets. Leading Booxi and My Skin Diag operations, ensuring accurate scheduling, service excellence, and high standards across Beauty Hub activations. Overseeing stock and cash operations, including deliveries, replenishment, audits, loss prevention, cash handling and daily operational standards. Maintaining high operational standards across the stockroom, sales floor, cash area, and service zones to ensure smooth and efficient store performance. Supporting visual merchandising updates, seasonal moments, and brand activations that inspire discovery and engagement. Resolving customer queries and concerns promptly and professionally, ensuring a positive experience that builds loyalty. Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable). What you'll bring You'll be a confident, supportive and people focused leader who thrives in a fast paced retail environment. You will also bring: Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations. A passion for beauty and the ability to coach others in product knowledge, application techniques and customer experience would be highly beneficial but not essential. Strong leadership capability with the ability to inspire, motivate, and guide a diverse team. Exceptional customer service and communication skills, with a natural ability to build rapport and deliver personalised experiences. A commercial mindset with experience driving sales performance and achieving targets. Strong organisation and time management skills, with the ability to balance multiple priorities. Experience managing ER processes such as attendance, performance concerns and disciplinary steps. Comfort using in store technology to enhance customer experience and operational efficiency. Flexibility to work evenings, weekends and holiday periods as needed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Jul 31, 2026
Full time
Department Manager - Brent Cross, London Department Manager - Brent Cross, London Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As aDepartment Manager (Supervisor)at SEPHORA UK, you'll play a key role in shaping an exceptional customer experience while leading and inspiring a team of passionate Beauty Advisors.With your expertise, energy, and love for people and product, you'll elevate daily store activities - from service, sales, and artistry to cash and stock excellence - ensuring every moment reflects SEPHORA's creativity, inclusivity, and bold spirit. You'll thrive in this role if you're energised by developing others, delivering unforgettable customer experiences, and driving strong commercial results in a fast paced, dynamic retail environment. What you'll be doing You'll support the store by leading people, service, and operations, including: Leading, coaching and inspiring your team to deliver exceptional service, personalised advice, and a seamless in store experience. Enabling ongoing training and development to build expertise in makeup, skincare, fragrance, selling skills, and SEPHORA service behaviours. Setting clear goals, supporting performance, and creating personalised development plans to help team members grow. Managing day to day employee relations needs, including attendance, performance, and conduct, with professionalism and care. Driving commercial performance - monitoring KPIs, analysing trends, and leading the team to meet and exceed sales targets. Leading Booxi and My Skin Diag operations, ensuring accurate scheduling, service excellence, and high standards across Beauty Hub activations. Overseeing stock and cash operations, including deliveries, replenishment, audits, loss prevention, cash handling and daily operational standards. Maintaining high operational standards across the stockroom, sales floor, cash area, and service zones to ensure smooth and efficient store performance. Supporting visual merchandising updates, seasonal moments, and brand activations that inspire discovery and engagement. Resolving customer queries and concerns promptly and professionally, ensuring a positive experience that builds loyalty. Assist with new store opening activities such as unboxing, organising and preparing stock (where applicable). What you'll bring You'll be a confident, supportive and people focused leader who thrives in a fast paced retail environment. You will also bring: Proven experience in a leadership role in retail, with oversight of floor, stock, or cash operations. A passion for beauty and the ability to coach others in product knowledge, application techniques and customer experience would be highly beneficial but not essential. Strong leadership capability with the ability to inspire, motivate, and guide a diverse team. Exceptional customer service and communication skills, with a natural ability to build rapport and deliver personalised experiences. A commercial mindset with experience driving sales performance and achieving targets. Strong organisation and time management skills, with the ability to balance multiple priorities. Experience managing ER processes such as attendance, performance concerns and disciplinary steps. Comfort using in store technology to enhance customer experience and operational efficiency. Flexibility to work evenings, weekends and holiday periods as needed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As aStore Manager at SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high-performing team to deliver the world-class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short-and long-term growth. If you thrive in a fast-paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing You'll lead the store across strategy, service, people and operations, including: Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short-and long-term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in-store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss-prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring You'll be a strategic, inspiring and commercially minded leader who thrives in a dynamic retail environment. You will also bring: Proven experience leading high-performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision-making. A passion for coaching, mentoring and developing people to support long-term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer-obsessed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry-leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance-based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Jul 31, 2026
Full time
At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As aStore Manager at SEPHORA UK, you'll play a central role in bringing our bold, inclusive, and innovative spirit to life. Reporting to the Regional Retail Manager, you'll lead the store with passion and precision - driving commercial performance, elevating the customer experience, and inspiring a high-performing team to deliver the world-class service SEPHORA is known for. You'll set the tone for excellence across every part of the store, ensuring our presentation, operations and service reflect the creativity and energy of one of the world's most loved beauty brands. With strong business acumen and a talent for developing others, you'll unlock the full potential of your leadership team while driving both short-and long-term growth. If you thrive in a fast-paced retail environment, love building empowered teams, and are excited to shape SEPHORA's next chapter in the UK, this is your moment. What you'll be doing You'll lead the store across strategy, service, people and operations, including: Providing strategic insight to the Regional Retail Manager through market analysis, competitor reviews and identifying opportunities for business growth. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Developing short-and long-term plans to maximise sales and elevate store performance. Using customer insights and local trends to inform product recommendations, stock decisions and in-store opportunities. Ensuring exceptional client experience through SEPHORA Attitude behaviours, supporting the team with live coaching and service elevation. Leading sales performance by monitoring KPIs, analysing results and implementing action plans to exceed commercial targets. Ensuring operational excellence across all areas including cash handling, stock management, replenishment and visual merchandising, ensuring high standards and seamless execution. Creating a safe, organised and compliant store environment, upholding company policies, health and safety measures and loss-prevention practices. Partnering with Supervisors to align on service, promotions and performance goals across departments. Driving accountability for results across all categories, including exclusive brands and Sephora Collection. Motivating, coaching and developing the management team through regular feedback, recognition and personalised development plans. Leading communication of business priorities, ensuring the whole team understands strategy, goals and expectations. Managing team scheduling and annual leave effectively to maintain strong floor coverage aligned with store needs. Partnering with the Recruitment team to attract and hire exceptional talent for your store. What you'll bring You'll be a strategic, inspiring and commercially minded leader who thrives in a dynamic retail environment. You will also bring: Proven experience leading high-performing retail teams, with strong commercial and operational capability. The willingness to develop a deep understanding of SEPHORA product categories and exceptional customer experience standards. Strong digital and analytical skills to interpret sales data and drive informed decision-making. A passion for coaching, mentoring and developing people to support long-term growth and performance. Expertise in operational excellence including stock, cash, compliance and store presentation. A leadership style aligned with SEPHORA's values: inclusive, creative, empowering and customer-obsessed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry-leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance-based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Operations Manager - London Future Opportunities Operations Manager - London Future Opportunities Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As theOperations Manager, you'll be the guardian of flawless store operations - ensuring our cash, stock and back-of-house processes run seamlessly, efficiently and in perfect alignment with SEPHORA's high standards. With your strategic mindset, operational expertise and passion for developing others, you'll lead the teams who keep the store running smoothly behind the scenes. You'll elevate every aspect of operational delivery, from stock flow and cash management to compliance, safety and commercial readiness, enabling our store teams to deliver unforgettable customer experiences every day. If you thrive in a fast-paced retail environment, enjoy building structure in moments of change, and love empowering teams through great process and great leadership, this is your moment to help shape the operational foundation of our newest flagship. What you'll be doing You'll lead store operations, team capability and efficiency across cash, stock and back-of-house, including: Overseeing all day-to-day cash and stock operations, ensuring full compliance with SEPHORA policies and procedures. Driving operational efficiency through high standards of replenishment, cleanliness, organisation and visual presentation. Managing stockroom layout and workflow to optimise space, speed and productivity. Leading delivery processes to meet timing, accuracy and productivity targets. Directing cash desk operations - ensuring accuracy, security, compliance and smooth daily transactions. Facilitating cash-management procedures, conducting audits and resolving discrepancies promptly. Maintaining optimal stock levels to prevent shortages and support strong commercial performance. Ensuring compliance across cash handling, returns, safety and all operational guidelines. Promoting safe working practices and maintaining a secure, hazard-free environment for teams and customers. Leading and developing operational and cash desk teams, providing ongoing training, coaching and performance feedback. Ensuring effective use of SEPHORA digital tools to enhance efficiency and support personalised service. Managing performance of Beauty Advisors, setting goals and supporting their leadership development. Creating efficient staff schedules, rotas and daily plans that balance business needs with team wellbeing. Partnering closely with the Store Director and Customer Experience Manager on ER, payroll and resource planning. Working with Recruitment to onboard and attract strong talent for operational roles. Supporting the customer experience by resolving challenges quickly and ensuring operational readiness for exceptional service. What you'll bring You'll be a structured, detail-driven and people-focused leader who thrives in a dynamic retail environment. You will also bring: Proven leadership experience in retail operations, with strong cash and stock management expertise. Strong organisational and time-management skills with the ability to prioritise in a fast-paced environment. A customer-focused approach with confidence handling complex situations and resolving issues. Experience using digital tools to enhance operational efficiency. Strong analytical skills with the ability to interpret KPIs and drive performance improvements. Excellent communication and interpersonal skills to lead and motivate diverse operational teams. Experience navigating ER processes when required. Flexibility to work evenings, weekends and peak trading periods as needed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry-leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance-based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
Jul 30, 2026
Full time
Operations Manager - London Future Opportunities Operations Manager - London Future Opportunities Profile At SEPHORA UK, beauty isn't just what we sell - it's who we are. It's the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France in 1969 to becoming part of the LVMH family, we've always pushed boundaries through creativity, innovation, and inclusivity. Today, with nearly 500 iconic brands and our own SEPHORA Collection, we're redefining the future of prestige beauty as we continue our bold expansion across the UK. If you're ready to bring passion, energy, and a love for immersive retail experiences to one of the world's most dynamic beauty markets, this is your moment to shape what comes next. The Opportunity As theOperations Manager, you'll be the guardian of flawless store operations - ensuring our cash, stock and back-of-house processes run seamlessly, efficiently and in perfect alignment with SEPHORA's high standards. With your strategic mindset, operational expertise and passion for developing others, you'll lead the teams who keep the store running smoothly behind the scenes. You'll elevate every aspect of operational delivery, from stock flow and cash management to compliance, safety and commercial readiness, enabling our store teams to deliver unforgettable customer experiences every day. If you thrive in a fast-paced retail environment, enjoy building structure in moments of change, and love empowering teams through great process and great leadership, this is your moment to help shape the operational foundation of our newest flagship. What you'll be doing You'll lead store operations, team capability and efficiency across cash, stock and back-of-house, including: Overseeing all day-to-day cash and stock operations, ensuring full compliance with SEPHORA policies and procedures. Driving operational efficiency through high standards of replenishment, cleanliness, organisation and visual presentation. Managing stockroom layout and workflow to optimise space, speed and productivity. Leading delivery processes to meet timing, accuracy and productivity targets. Directing cash desk operations - ensuring accuracy, security, compliance and smooth daily transactions. Facilitating cash-management procedures, conducting audits and resolving discrepancies promptly. Maintaining optimal stock levels to prevent shortages and support strong commercial performance. Ensuring compliance across cash handling, returns, safety and all operational guidelines. Promoting safe working practices and maintaining a secure, hazard-free environment for teams and customers. Leading and developing operational and cash desk teams, providing ongoing training, coaching and performance feedback. Ensuring effective use of SEPHORA digital tools to enhance efficiency and support personalised service. Managing performance of Beauty Advisors, setting goals and supporting their leadership development. Creating efficient staff schedules, rotas and daily plans that balance business needs with team wellbeing. Partnering closely with the Store Director and Customer Experience Manager on ER, payroll and resource planning. Working with Recruitment to onboard and attract strong talent for operational roles. Supporting the customer experience by resolving challenges quickly and ensuring operational readiness for exceptional service. What you'll bring You'll be a structured, detail-driven and people-focused leader who thrives in a dynamic retail environment. You will also bring: Proven leadership experience in retail operations, with strong cash and stock management expertise. Strong organisational and time-management skills with the ability to prioritise in a fast-paced environment. A customer-focused approach with confidence handling complex situations and resolving issues. Experience using digital tools to enhance operational efficiency. Strong analytical skills with the ability to interpret KPIs and drive performance improvements. Excellent communication and interpersonal skills to lead and motivate diverse operational teams. Experience navigating ER processes when required. Flexibility to work evenings, weekends and peak trading periods as needed. Beautiful Benefits at Sephora UK When you join Sephora, you're joining a team that we truly value - and our benefits reflect that. Here's what you can look forward to: SEPHORA University - receive industry-leading product, customer care and development training to help you grow your skills and your career. Allowances tailored to your role and location - including shoes, lunch and more. Competitive pay that grows with you - including annual salary reviews based on your performance and our company results. Performance-based commission tied to collective store success. A generous employee discount across the world's best beauty brands. A paid day off on your birthday - because you deserve to celebrate! Access to a perks and wellbeing platform offering discounts, wellness support, and more. Generous holiday allowance, plus the option to buy extra days. And more! Start a beautiful career with us. Together, we belong to something beautiful. SEPHORA is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
SEPHORA UK is seeking an Operations Manager for our London flagship to lead store operations, cash handling, stock control and back-of-house processes in line with SEPHORA standards. You will develop teams, optimise workflows, schedules and compliance, partnering with the Store Director to deliver flawless customer experiences and robust commercial readiness in a fast-paced beauty retail environment.
Jul 30, 2026
Full time
SEPHORA UK is seeking an Operations Manager for our London flagship to lead store operations, cash handling, stock control and back-of-house processes in line with SEPHORA standards. You will develop teams, optimise workflows, schedules and compliance, partnering with the Store Director to deliver flawless customer experiences and robust commercial readiness in a fast-paced beauty retail environment.