Inside Lvmh

As a Store Manager for Bruton Street store, you will be an Ambassador of the brand, with the responsibility for the day to day running of the Store. The role requires someone who can drive profitable performance by motivating the team, developing a strong client base and arranging events. Job responsabilities Brand Ambassador Excite and install passion and pride for the brand Embody the brand image for customers and the store team and have a strong understanding of the brand DNA Lead by example in demonstrating role model behaviour that is representative of the brand General Store VM/ Client Management Implement and maintain all visual guidelines Enhance customer service standards in store to ensure the best client journey Drive utilisation of client books and aftersales care to ensure loyalty in our customers Ensure standards for quality of the selling ceremony, customer service, grooming is maintained and consistent with brand requirements. Sales/ Business Monitoring Manage and motivate the team to increase sales and ensure efficiency Manage stock levels in the Store and making sure sufficient stock is available Ensure stock loss is minimised by conducting weekly rotative inventories and bi-annual stock takes Liaise with your line manager to set sales and KPI targets for the team Keep up to date of market trends in the retail industry (specifically UK RTW and LG market), understanding forthcoming customer initiatives and monitoring what local competitors are doing Monitor sales performance, analyse results and forecast trends to propose commercial action plans to maximise sales and minimise costs. Team Management/ Back Office Conduct full bi-annual appraisals (P&CR) in conjunction with HR Director UK and reviewing succession plans Conduct monthly catch-ups with the team and communicate clear objectives to them Work with UK HR on recruitment, organisation of training and general HR issues Coaching, training and developing the sales team to ensure KPI and sales targets are achieved Participate in regular managers' meetings with the wider teams to share business performance, ideas and best practice Ensure all Company policies and procedures are adhered to Submit weekly reports to the relevant stakeholders Build strong relationships with the Senior team/Head Office in Paris and HR and Finance in UK Profile Education and Experience Education: to Degree level or above Experience: minimum of 5 years' experience in Luxury Retail, minimum of 3 years' managing people Software: Excellent working knowledge of Microsoft Office and Lotus Notes Good team player and ability to work on own with high levels of motivation Sound knowledge of UK Retail Laws, security and Health and Safety Legislation Person Specification Ability to effectively and successfully lead and manage a team Strong and demonstrable commercial acumen A passion for customer service and sales floor focused Excellent at working and delivering against deadlines and the ability to work under pressure Ability to prioritise for self and the team and be able to multi task Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions Proactive and positive in approach Able to communicate effectively with all internal and external customers and at all levels of the organisation Excellent communication skills both written and oral Additional information ABOUT KENZO: To prepare for the future, we look to the past. As a new reality sets in at KENZO, Artistic Director Nigo reconnects with the values entrenched in the early beginnings of the Maison: designer fashion created for real life, imbued with the playful urbanity of Kenzo Takada's timeless legacy. A creative exchange, KENZO becomes an evolving dialogue between the pop culture of the founder's heritage and the street culture inherent to Nigo. Through Nigo's instinct for contemporary design, a new vision takes shape at KENZO: 'real-to-wear', a genuine wardrobe founded in the authentic desires of the post-digital mentality. It is a realistic approach to fashion, which transcends the conventional labels of 'formal', 'casual' or 'street' in favour of the syntheses that make up real wardrobes today. A series of encounters take place: the everlasting codes of KENZO are considered through an instant lens, the 'Jungle' fashion of its founder is distilled into succinctly covetable items, and a new sense of exclusivity heightens the universal appeal key to the Maison's history. In the encounter between the founder and the heir, the core of KENZO is amplified: unconventional fashion for the future rooted in the permanence of its past.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand's belief in the importance of craft in today's culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world. Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in afast moving and ambitious company. As a Store Manager, you will constantly seek out business opportunities to exceed commercial results, driven by an entrepreneurial spirit. You will coach and develop the team in a style which is personable and hands-on. You will inspire your team to always put the client first, continually looking for ways to exceed the client's expectations. Job responsabilities Responsibilities Team Management and Development Grow and develop your team through regular coaching and feedback. Identify their strengths and development opportunities and partner with the relevant departments to create meaningful individual development plans Identify, recruit, and develop talent, securing succession plans Manage and inspire the team to drive the business and create innovative solutions, creating an encouraging, empowering, positive, and motivating environment Organize the team and shop floor coverage in an effective manner to meet the changing business needs Provide support and guidance to new joiners, ensure their onboarding path is fully completed so their integration to the company is positive Communicate with passion and inspire the team on company messages and information during morning briefings, training, one to one meeting Client Experience Lead from the front, role modelling the way to connect with clients and coaching the team on the selling ceremony "in the moment" Manage the customer flow through effective forward planning and reactive organization to ensure each client is given the correct level of service and no client is left unattended or unacknowledged Build a client centric mindset within the store which focuses on always exceeding the client expectations Develop client database by optimizing data quality and quantity Train and develop the team to be confident on their after sales knowledge Business Development Grow the top line sales of the store, identifying opportunities and maximizing potential Develop, define and implement relevant and tangible action plans in line with company's needs and expectations Focus on category development within the store, collaborating with all the relevant functions to ensure each category potential is maximized Build, grow and develop a loyal client base, utilizing all available tools and opportunities Acts as a brand promoter, networking and creating awareness through representation of the brand at local activities Connect with internal and external peers in the market to create an effective collaborative network Understands external competitive landscape and market trends and is constantly taking steps to increase knowledge and awareness Proactively share market insights and opportunities with business stakeholders Monitor business performance, results and audits and develop actions as needed Operations Maintain a thorough understanding of policies, standards and procedures, ensuring they are communicated and implemented Ensure the flawless implementation and adoption of the Retail tools and assets for FOH and BOH client and user experience Maintain inventory and be accountable for inventory management and accuracy Ensure that all store processes and procedures are harmonized in order to provide best in class client experience including; All Health & Safety matters are adhered to Store Facilities are maintained Grooming Guidelines are respected Effective collaboration between front and back of house teams and activities Additional duties and management responsibilities as required Profile Key Requirements Proven experience within a similar environment leading diverse people to success Effective communication and interpersonal skills, valuing, and amplifying diversity Leads with empathy and curiosity to listen and understand Strong and demonstratable commercial acumen Ability to be agile, creative, and commercial in solution development Passionate and knowledgeable about our product and the industry A Client centric mindset with a passion to exceed expectations A committed Team Player, able and willing to collaborate with various stakeholders A deep interest in Fashion, Art, and Culture Fluent in English, additional languages are a plus