Tokio Marine HCC International
Job Title: People Business Partner Reporting to: Head of People, UK Position Type: Permanent Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Summary We are seeking a commercially minded and highly credible People Business Partner to act as a trusted advisor to senior leaders and managers across key business functions. Operating within a fast paced, regulated specialty insurance environment, this role will partner closely with Underwriting and other designated leadership teams to drive organisational performance, strengthen leadership capability, manage employee relations matters, and shape a high performing, engaged culture. This is a high impact role requiring a curious, resilient and pragmatic People Professional with sound judgement, exceptional stakeholder management capability, and the confidence to influence at senior level. The successful candidate will combine strategic thinking with hands on delivery, balancing commercial outcomes with employee experience and risk management. Key Responsibilities Partner with senior business leaders and managers across Underwriting and other designated areas to deliver people strategies aligned to commercial priorities and organisational objectives. Act as a trusted advisor on organisational design, workforce planning, succession planning, leadership capability and talent risk. Lead and manage employee relations matters including investigations, performance management, absence management, conduct issues, grievances, restructures and exits, ensuring balanced commercial and legal outcomes. Support the annual reward and year-end compensation process, partnering with Compensation and business leaders on salary review, bonus planning, benchmarking, calibration and communication to ensure fair, consistent and commercially aligned outcomes. Coach and influence functional leaders and managers on people management, team effectiveness, organisational culture and leadership behaviours. Use workforce, engagement and operational data to identify trends, risks and opportunities, providing insight led recommendations to leadership teams. Partner closely with Talent Acquisition, Compensation, Learning & Development and Pay & Benefits colleagues to deliver integrated people solutions. Build strong relationships across the business to ensure the People team is viewed as a proactive, commercially credible and value adding partner. Ensure people practices operate in line with internal governance, employment legislation and regulatory expectations within a regulated financial services environment. Contribute to broader People team initiatives including leadership development, employee engagement, process improvement and continuous enhancement of the employee experience. Skills and Experience Specification Essential Significant People Business Partner experience within insurance, banking or broader financial services, and exposure to regulated process Exposure to SM&CR regime and associated processes. Proven experience partnering with senior leaders across Underwriting and / or other front office functions within Financial Services. Proven employee relations capability with confidence handling ER matters independently. Commercially astute with the ability to balance people, operational and business priorities pragmatically. Experience of operating within an FCA and/or PRA regulated environment, with a strong understanding of regulatory expectations relating to conduct, governance, accountability and people risk. Demonstrated experience supporting organisational change, restructures, workforce planning and transformation activity. Excellent stakeholder management and influencing capability, with credibility and confidence operating at senior leadership level. Strong analytical capability with experience using people metrics, workforce data and business insight to inform decision making. Curious, proactive and solutions focused mindset with the resilience to operate effectively in a fast paced and evolving environment. Team player, happy to balance the strategic thinking with the day-to-day people advisory responsibility. Desirable Experience within the London Market, specialty insurance or Lloyd's environment strongly preferred. Experience of supporting Underwriting leadership teams and respective divisions. Exposure to international or matrixed organisational structures. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need.
Job Title: People Business Partner Reporting to: Head of People, UK Position Type: Permanent Why Tokio Marine HCC? Standing still is not an option in the current world of Insurance. TMHCC are one of the world's leading Specialty Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients. Job Summary We are seeking a commercially minded and highly credible People Business Partner to act as a trusted advisor to senior leaders and managers across key business functions. Operating within a fast paced, regulated specialty insurance environment, this role will partner closely with Underwriting and other designated leadership teams to drive organisational performance, strengthen leadership capability, manage employee relations matters, and shape a high performing, engaged culture. This is a high impact role requiring a curious, resilient and pragmatic People Professional with sound judgement, exceptional stakeholder management capability, and the confidence to influence at senior level. The successful candidate will combine strategic thinking with hands on delivery, balancing commercial outcomes with employee experience and risk management. Key Responsibilities Partner with senior business leaders and managers across Underwriting and other designated areas to deliver people strategies aligned to commercial priorities and organisational objectives. Act as a trusted advisor on organisational design, workforce planning, succession planning, leadership capability and talent risk. Lead and manage employee relations matters including investigations, performance management, absence management, conduct issues, grievances, restructures and exits, ensuring balanced commercial and legal outcomes. Support the annual reward and year-end compensation process, partnering with Compensation and business leaders on salary review, bonus planning, benchmarking, calibration and communication to ensure fair, consistent and commercially aligned outcomes. Coach and influence functional leaders and managers on people management, team effectiveness, organisational culture and leadership behaviours. Use workforce, engagement and operational data to identify trends, risks and opportunities, providing insight led recommendations to leadership teams. Partner closely with Talent Acquisition, Compensation, Learning & Development and Pay & Benefits colleagues to deliver integrated people solutions. Build strong relationships across the business to ensure the People team is viewed as a proactive, commercially credible and value adding partner. Ensure people practices operate in line with internal governance, employment legislation and regulatory expectations within a regulated financial services environment. Contribute to broader People team initiatives including leadership development, employee engagement, process improvement and continuous enhancement of the employee experience. Skills and Experience Specification Essential Significant People Business Partner experience within insurance, banking or broader financial services, and exposure to regulated process Exposure to SM&CR regime and associated processes. Proven experience partnering with senior leaders across Underwriting and / or other front office functions within Financial Services. Proven employee relations capability with confidence handling ER matters independently. Commercially astute with the ability to balance people, operational and business priorities pragmatically. Experience of operating within an FCA and/or PRA regulated environment, with a strong understanding of regulatory expectations relating to conduct, governance, accountability and people risk. Demonstrated experience supporting organisational change, restructures, workforce planning and transformation activity. Excellent stakeholder management and influencing capability, with credibility and confidence operating at senior leadership level. Strong analytical capability with experience using people metrics, workforce data and business insight to inform decision making. Curious, proactive and solutions focused mindset with the resilience to operate effectively in a fast paced and evolving environment. Team player, happy to balance the strategic thinking with the day-to-day people advisory responsibility. Desirable Experience within the London Market, specialty insurance or Lloyd's environment strongly preferred. Experience of supporting Underwriting leadership teams and respective divisions. Exposure to international or matrixed organisational structures. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need.
Tokio Marine HCC International
Leicester, Leicestershire
Job Title: Professional Services Manager Reporting to: Head of Professional Services Position Type: Permanent, 3 days in the office and 2 days WFH. The Professional Services Manager plays a key role in supporting the Head of Professional Services in the delivery and development of Qdos' Professional Services offering. The role provides senior-level technical expertise across a broad range of consultancy assignments, with a particular focus on IR35, employment status, employment taxes and personal tax matters. The Professional Services Manager is responsible for reviewing and assuring the quality of technical outputs, ensuring advice and deliverables meet the highest professional standards. Acting as the primary point of technical escalation within the team, the role provides guidance on complex client matters and supports the resolution of technical queries. In addition, the Professional Services Manager mentors and develops Tax Consultants, promoting technical excellence, knowledge sharing and continuous professional development across the team. The role contributes to the successful delivery of consultancy projects while supporting business growth, client satisfaction and the maintenance of Qdos' reputation as a trusted tax and employment status specialist. Key Responsibilities: Consultancy Delivery Act as the first point of technical review and escalation for consultancy projects relating to IR35, Off-Payroll Working, employment status, employment taxes and personal tax matters, ensuring technical accuracy, consistency and quality of advice provided to clients. Provide specialist technical advice and practical solutions to clients on complex tax and employment status matters. Supporting the management the delivery of consultancy assignments, ensuring work is completed to agreed quality standards and timescales. Review and approve technical reports, advisory opinions, audit findings and client recommendations prepared by Tax Consultants. Support the Head of Professional Services on significant or high-risk client engagements. Assist with the enhancement of consultancy methodologies, processes and service offerings. Technical Oversight and Quality Assurance Act as the primary technical escalation point for Tax Consultants on complex advisory matters. Ensure consistency, accuracy and technical quality across consultancy outputs. Develop and maintain technical guidance, templates and best-practice processes. Monitor legislative, case law and HMRC developments relating to employment status, IR35, employment taxes and personal tax matters. Communicate relevant technical developments and practical implications across the Professional Services team. Support departmental quality assurance activities and continuous improvement initiatives. HMRC Enquiries, Disclosures and Settlements Manage and support HMRC enquiries involving IR35, employment status, employment taxes and personal tax issues. Prepare and review technical representations, correspondence and submissions to HMRC. Support clients through disclosures, compliance interventions and settlement opportunities. Complete technical calculations, liability assessments and settlement positions. Liaise with HMRC, clients and professional advisers to achieve effective and commercially appropriate outcomes. Employment Tax and Personal Tax Advisory Provide technical advice on employment tax matters, including PAYE, National Insurance Contributions, CIS and National Minimum Wage compliance. Identify and assess tax risks and provide practical recommendations to support client compliance. Support employment status audits and workforce compliance reviews. Review technical analyses and calculations prepared for consultancy assignments. Assist clients in understanding and managing tax compliance obligations and exposures. Team Development Provide day-to-day mentoring, coaching and technical support to Tax Consultants. Deliver internal technical training, workshops and knowledge-sharing sessions. Promote a culture of technical excellence, professionalism and continuous improvement. Support performance management and development activities where appropriate. Client Relationship Management Build and maintain strong client relationships through the delivery of high-quality technical advice and service. Act as a trusted adviser to clients on employment status and tax-related matters. Support client retention and growth through excellent service delivery. Contribute technical input to proposals, client presentations and consultancy scoping activities. Contribute technical content, guidance materials, webinars and articles that support client engagement and business development activities. Skills and Experience Specification Essential ATT qualified or qualified through significant relevant professional experience. Reasonable exposure to advising on IR35, Off-Payroll Working and employment status matters. Strong knowledge of employment tax and personal tax compliance requirements. Experience with HMRC enquiries, disclosures and settlement discussions. Ability to interpret legislation, HMRC guidance and case law and apply findings in a practical commercial context. Strong technical review and quality assurance skills. Experience mentoring, coaching or developing technical colleagues. Excellent written and verbal communication skills. Strong organisational and project management skills. Commercial awareness and client relationship management experience. Ability to manage multiple client engagements and competing priorities. Desirable ATT, ACCA or ACA qualification or qualified by experience. Experience supporting larger corporate or enterprise clients. Knowledge of contingent workforce compliance and workforce risk management. Experience delivering client training, webinars or technical presentations. Experience working within a consultancy, legal or professional services environment. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
Job Title: Professional Services Manager Reporting to: Head of Professional Services Position Type: Permanent, 3 days in the office and 2 days WFH. The Professional Services Manager plays a key role in supporting the Head of Professional Services in the delivery and development of Qdos' Professional Services offering. The role provides senior-level technical expertise across a broad range of consultancy assignments, with a particular focus on IR35, employment status, employment taxes and personal tax matters. The Professional Services Manager is responsible for reviewing and assuring the quality of technical outputs, ensuring advice and deliverables meet the highest professional standards. Acting as the primary point of technical escalation within the team, the role provides guidance on complex client matters and supports the resolution of technical queries. In addition, the Professional Services Manager mentors and develops Tax Consultants, promoting technical excellence, knowledge sharing and continuous professional development across the team. The role contributes to the successful delivery of consultancy projects while supporting business growth, client satisfaction and the maintenance of Qdos' reputation as a trusted tax and employment status specialist. Key Responsibilities: Consultancy Delivery Act as the first point of technical review and escalation for consultancy projects relating to IR35, Off-Payroll Working, employment status, employment taxes and personal tax matters, ensuring technical accuracy, consistency and quality of advice provided to clients. Provide specialist technical advice and practical solutions to clients on complex tax and employment status matters. Supporting the management the delivery of consultancy assignments, ensuring work is completed to agreed quality standards and timescales. Review and approve technical reports, advisory opinions, audit findings and client recommendations prepared by Tax Consultants. Support the Head of Professional Services on significant or high-risk client engagements. Assist with the enhancement of consultancy methodologies, processes and service offerings. Technical Oversight and Quality Assurance Act as the primary technical escalation point for Tax Consultants on complex advisory matters. Ensure consistency, accuracy and technical quality across consultancy outputs. Develop and maintain technical guidance, templates and best-practice processes. Monitor legislative, case law and HMRC developments relating to employment status, IR35, employment taxes and personal tax matters. Communicate relevant technical developments and practical implications across the Professional Services team. Support departmental quality assurance activities and continuous improvement initiatives. HMRC Enquiries, Disclosures and Settlements Manage and support HMRC enquiries involving IR35, employment status, employment taxes and personal tax issues. Prepare and review technical representations, correspondence and submissions to HMRC. Support clients through disclosures, compliance interventions and settlement opportunities. Complete technical calculations, liability assessments and settlement positions. Liaise with HMRC, clients and professional advisers to achieve effective and commercially appropriate outcomes. Employment Tax and Personal Tax Advisory Provide technical advice on employment tax matters, including PAYE, National Insurance Contributions, CIS and National Minimum Wage compliance. Identify and assess tax risks and provide practical recommendations to support client compliance. Support employment status audits and workforce compliance reviews. Review technical analyses and calculations prepared for consultancy assignments. Assist clients in understanding and managing tax compliance obligations and exposures. Team Development Provide day-to-day mentoring, coaching and technical support to Tax Consultants. Deliver internal technical training, workshops and knowledge-sharing sessions. Promote a culture of technical excellence, professionalism and continuous improvement. Support performance management and development activities where appropriate. Client Relationship Management Build and maintain strong client relationships through the delivery of high-quality technical advice and service. Act as a trusted adviser to clients on employment status and tax-related matters. Support client retention and growth through excellent service delivery. Contribute technical input to proposals, client presentations and consultancy scoping activities. Contribute technical content, guidance materials, webinars and articles that support client engagement and business development activities. Skills and Experience Specification Essential ATT qualified or qualified through significant relevant professional experience. Reasonable exposure to advising on IR35, Off-Payroll Working and employment status matters. Strong knowledge of employment tax and personal tax compliance requirements. Experience with HMRC enquiries, disclosures and settlement discussions. Ability to interpret legislation, HMRC guidance and case law and apply findings in a practical commercial context. Strong technical review and quality assurance skills. Experience mentoring, coaching or developing technical colleagues. Excellent written and verbal communication skills. Strong organisational and project management skills. Commercial awareness and client relationship management experience. Ability to manage multiple client engagements and competing priorities. Desirable ATT, ACCA or ACA qualification or qualified by experience. Experience supporting larger corporate or enterprise clients. Knowledge of contingent workforce compliance and workforce risk management. Experience delivering client training, webinars or technical presentations. Experience working within a consultancy, legal or professional services environment. What We Offer The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We're always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.