Equals One

Internal Sales Engineer Are you a customer centric, personable, proactive self-starter with exceptional communication skills? If so, we have an exciting opportunity providing first class support to our customers and external sales team. Salary: up to £40,000 (depending on experience) Location: office based (SO16 0BT) Hours of work: 35 hours (Mon - Fri) Holiday: 25 days (plus bank holidays) About Us The company exists to design and supply the most energy efficient products and systems it can, to the ventilating, air conditioning and process industries. We inspire our team to provide solutions that address the climate crisis. We are looking for a confident Internal Sales Engineer to join our team to play an integral role in growing this newly formed division. The Internal Sales Engineer will be dealing with customer enquiries and producing quotations with supporting documents, finding the best solution and providing a first-class service. Working with selected manufacturing partners you will demonstrate a level of Valve and or Instrumentation knowledge to assist our customers from the outset. Additional and continuous training will be provided Duties & Responsibilities Respond to customer enquiries providing a competitive quotation that meets their requirements. Process sales orders and maintain accurate records. Liaise with operations and logistics to ensure all orders are delivered on schedule. Collaborate with the internal and external sales team to meet and exceed sales targets. Route qualified opportunities to the appropriate external salesperson. Manage and resolve customer queries in a timely and efficient manner. Provide customers with a good understanding of our products and services. Build and maintain supplier relationships. Experience & Skills Excellent written and verbal communication skills Able to maintain professionalism under pressure High-level of attention to detail Ability to multi-task and prioritise effectively Able to effectively problem solve and resolve customer complaints Commitment to providing first class customer service Good team player IT literate Previous customer service or sales experience Quotation and order processing experience This is a fantastic opportunity for an enthusiastic individual wanting to progress their career whilst working for a forward thinking, dynamic and growing company. Apply today to be considered for the role. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Field Service Technician Based at: Elland Service Centre Salary: £13 per hour Hours: Mon - Fri 08:00 - 16:30 Job purpose: To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule. Key Responsibilities: Delivering and collecting wheelchairs to and from service user's homes and NHS departments, always ensuring that the Company Infection Control Policy is followed. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base. Ensure any PPE supplied for use in carrying out your duties is used as instructed. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day. Ensure the vehicle safety check and van check sheet completed each week. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and always laundered. Prioritise and organise your workload, referring to Line Manager as and when appropriate. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook. Agree to undertake all training offered that is necessary to maintain the skills required for this role. Willing to take on additional supervisory responsibilities and training if required. Skills and Qualifications: Full UK driving licence Successful enhanced DBS check General workshop knowledge Basic mechanical knowledge Basic electrical knowledge including 12v/24v D.C. systems. Able to move and handle loads and equipment safely. Experience of face-to-face customer contact. Previous delivery driver experience An awareness and understanding of people with disabilities. Flexible approach to working conditions and working environment change. Ability to use own initiative within set boundaries of the role. Ability to use a mobile phone to relay photographs. Good written and verbal communication skills. Ability to relay clear instructions to clients. Previous supervisory experience preferred. Physical demands of the job: Moving and handling of equipment and accessories following handling guidelines Standing at a bench to work Kneeling/crouching Working in confined workspace if the job necessitates (installing/repairing equipment in small areas). Use of ramps and any other agreed moving equipment. Most challenging/difficult part of the role: Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team. Committing to being available for short notice overtime necessitated by emergency response requirements. Responsibility of out of hour's duties. Health and safety: The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes. Prevention and Control of infection: The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy and use of PPE. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company's policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Quality Control Supervisor Salary: £26-30K pa depending on qualifications and experience Office Based, Steeton, BD20 Shift patterns - Monday to Friday 6am-2pm and 2pm-10pm - 2 positions, alternating Some Saturday shifts required 6 am - 12 noon A vacancy has arisen for two experienced Quality Control Officers to cover various shifts, who will be responsible for supporting the senior / junior supervisors on a day-to-day basis ensuring the efficient running of production and packaging. They will ensure that all quality issues of relevance to the company are implemented and adhered to, to ensure the safe and legal production of product. Alongside this you may be required to carry out other ad-hoc duties as directed by management. Key responsibilities but not limited to: To ensure the smooth, efficient running of production and packaging To overlook all areas of production for Quality Control Liaise with management on quality issues and production inefficiencies Ensure employees maintain and comply to a high standard of hygiene within the bakery in accordance to the company's strict hygiene & work wear rules Ensure relevant paperwork is completed Report non-conformances as they occur. Carry out CCP checks To adhere to all the company's rules, regulations, and policies, in particular the strict hygiene and work wear rules and the health & safety rules Adopt and endorse the companies Food Safety Culture policy Undertake various audits Monitor and record waste Product release checks Machine setting & supervising packing lines if required Essential Knowledge and Experience CCP knowledge Internal trainer Level 2 food hygiene Basic health and safety Foundation HACCP Personal Attributes: Systematic Dedicated Responsible If you feel you possess the relevant skills and experience for this Quality Control Officer role, please submit your updated CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.